Stay away from this Ace Hardware, couldn't care less about their customers. They come up with any…read moreexcuse to not allow returns. I bought an $800 electric lawn mower and the first time using it I found the self propulsion was defective. I brought it back to the store within 2 weeks of purchase and was told that because it was used I can't exchange it. I said, "of course it is used, how else could I have found out it was defective." Then they said they wanted to take it in the back of store and test it out. I agreed. 40 minutes later the manager came back and said the machine and box is covered in oil and so it wasn't returnable. I told them it can't be covered in oil it is an electric mower and they don't use oil. Then he said, exactly you must have put oil in it. I adamately denied this accusation and they then said well we won't exchange it and I would have to go through the manufacturer. When I got home I inspected the machine and the box and there was no oil. So clearly they are too lazy to take care of their customers because they don't want to do the paperwork to send it back to the manufacturer as defective.

Always get that exceptional ace assistance from each department expert here…read more The screw and nail selection has saved me multiple times as I don't know what I'm looking for most of the time but the staff are able to help me find what I need. Do wish there was one closer on the east side of town but happy that this is in the area

MI True Value is a great store. They staff is knowledgeable and friendly. The store always has…read morewhat I need for home and garden projects. A true asset to the Island.

I wanted to update my 10-year-old review,…read more Friendly and helpful service! This True Value is a great local resource for picking up loose hardware like screws, nuts, and bolts at reasonable prices. While it might not always be the cheapest option, it's super convenient to have nearby for quick DIY needs. Also a great spot for key duplication. A solid neighborhood hardware store!

Been here several times; so handy and perfect walkable location. Staff helpful but not pushy.read more

I come here whenever I need something they sell. They always have what I need (in the past year:…read morepaint, glue, tape, screws, holiday lights, and light bulbs). The employees are always friendly and helpful. It's local, which I prefer to shop, so I will continue shopping here.

Madison Park Hardware is our go-to spot. They have the best service. 9 out 10 times, they have…read moreexactly what we need. For the few times they don't carry what we're looking for, they have a suggestion on where to get it.

I have been going to the Madison Park Hardware store for 40 yrs, almost my whole life. I like…read morehaving a store where I can talk to people. Most big stores people just look at their phones. For a small shop they have a good selection. If you live within 3-5 miles of Madison Park this is the spot for fix it items. Thank you very

UPDATE JUNE 12, 2026:…read more This is a shout out to three of their employees, Michael, Jackson, and Brooks, for being especially helpful in helping me to find what I want at the Bellevue Home Depot today.Theirs was a contrast to employees who usually just say "if we have it, it would be in this aisle," and then go on about whatever they were doing. UBERUPDATE JUNE 13, 2026: This is an additional shout out to their check-out employee, Nam, for her over the top assistance at the checkout counter today, including going out to fetch a cart. And also to Brooks (second day in a row) for assisting me in helping me to determine if my slightly used dumpster find 2017 Ryobi reciprocating saw works (it works), and also helping me to determine whether to buy their Ryobi battery/charger starter kit special for $99 and get a new Ryobi power tool at no additional charge, or get the six in one package of Ryobi power tools for 199 bucks, which also includes two batteries and a charger. (I chose the latter) Give both Nam and Brooks a raise!

If you know a Home Depot you know them all in terms of layout and product offerings. I had been…read moreavoiding going into any Home Depot, but especially this one, for years but its been over a decade and we needed some gardening supplies so we figured this location would be the best. While there were no familiar faces, I was both amused and irritated by the blatant customer-avoidant behavior the store associates displayed that day. I watched one gentleman turn into the aisle my friend and I were in, look up and see us, did an immediate about-face with military precision and quickly retreated as fast as he could. Another walked by us, made brief eye contact, and then pulled out a piece of paper from his apron pocket staring at it as though it was the most interesting paper in the world. We checked out in the garden department with our bags of soil and little pots. The soil we bought had one of those easy to open tops that you just have to pull on. The cashier lifted the soil bag right at that spot tearing it open. My friend saw it but I didn't until we were loading the bag into the car. I shouldn't be surprised but I am disappointed.

Since moving to Cap Hill last month, I've visited this store various times for help with different…read morerepairs around my new apartment and every time the employees are incredibly kind and knowledgeable. When I was struggling to mount a shelf, I got advice from one of the employees who was super friendly and explained to me exactly how to screw in the L brackets I was struggling with. He walked me over to the aisle and showed me exactly which screws would and wouldn't work for my project and explained to me how the screws would interact with different wall materials. Most recently I dropped by just before they closed to pick up drywall paste and a pallette knife. Despite me walking in ten minutes before they were supposed to shut, they didn't make me feel rushed at all and helped me find what I was looking for. I always prefer supporting a local business and I love having a neighbourhood hardware supply store I can count on with employees who feel kinda like family.

Love this neighborhood hardware store! Nice people and have everything you need without leaving the…read morehill.

True Value Hardware is a small hardware store located in an unassuming strip mall. As far as…read morehardware stores the selection is limited and has enough for the nearby apartments, but not for any moderate home improvement projects. Keys, light bulbs, picture hanging hardware, and other light items that will be helpful and a variety of holiday seasonal items. My experience was very focused. I came in for some specific items, nails and screws, so it was very quick in-and-out. No one engaged me in the beginning. The employees talked about the football game that was on the radio and I checked out quickly. There was no animosity, rudeness, or issue. I found the whole experience to be very efficient.

This place does not take American Express. Also felt very unfriendly, made me feel like it was my…read morefault that they didn't take all forms of payment. Very frustrating, will not be coming back

Excellent customer service Renee the manager is a lovely human being and very helpful and…read morepassionate about her job I ended up getting a Weber grill and I really enjoyed the whole buying experience

Ace Hardware is a little engine that (mostly) could. It has a little bit of everything. Its…read morecontents are the old school mom & pop neighborhood shop. From hardware, to gardening, kitchen, soaps, paints, and lots of odds and ends, I just might or might not find what I need (which is part of the problem with shopping here). I've shopped at this store a number of times, so I'm starting to learn what to expect a bit more. It's definitely not a find-everything big box store. I come here to avoid HD. I also come here to support a smaller shop. Prices aren't cheap, unless it happens to be their clearance event, which is right now. 75% off all green tags. Score. Even better that the manager told my hubby she'll sell him the seed packs at 10 for $1. SCORE!!! Of course, these are 2021 seeds, so buy them at your own risk. But $0.10 is an absolute steal compared to 75% off, which is still $1+ for all varieties. For service, I don't need any most of the time, as I just wander to search on my own. Today, I returned a muffin pan at the store purchased just days ago. (Go to back of store.) No issue, so all good.