I have been working with Jennifer L and she has been amazing throughout the whole process. She really takes her time to understand what I am looking for and only introduces me to people who actually match what I described. Not every introduction turned into something romantic, but every single person she brought my way was a great individual who genuinely fit what I was looking for, and that says a lot. What I appreciate most is how easy she is to talk to. Our conversations have always felt open and honest, and I never feel like I have to hold back. She makes the whole experience feel comfortable and personal, which honestly makes a big difference when you are going through something like this. If you are looking for someone who is truly dedicated and actually listens, I would absolutely recommend Jennifer L. Duo is a great company, and Jennifer is who I trust. read more

I had a great experience with Jenny. She was very attentive, patient, and took the time to ask thoughtful questions to really understand me and what I'm looking for. I genuinely felt like she cared about getting to know me rather than just going through the process. Highly recommend! read more

Do not use this service. Contract is predatory and very misleading. You're better off with dating apps. You also cannot take them to court in front of a judge. Complete waste of money and out thousands of dollars. Worst dating service, no great matches and all my dates were out of state and nothing I asked for. Much better success with dating apps. And no, I do not want an extension or whatever they keep throwing at me. Tread very carefully when dealing with this company. read more

Jenny Kim is the best! She is attentive and takes the time to thoroughly understand and assess whether DUO can fulfill what you are looking for. She doesn't sugarcoat anything and will be honest in explaining your chances of success if you decide to become a member. She is aware that peoples' schedules may be too busy and would be flexible in working with you. Would highly recommend her to anyone thinking about using DUO America's services. read more

So they did have a management and employee change and the current matchmaker is more responsive and the management promised to be more transparent and responsive. Did get a couple of new recommended matches which is nice. Will update with more once I get more experience with this service. Hope it is going to the right direction. read more

I've had such a positive experience with Duo America so far, and a huge part of that is thanks to Jenny. From our very first conversation, she's made me feel completely comfortable -- she listens actively, genuinely takes in what I'm looking for, and is incredibly receptive to my thoughts and concerns. Honestly, talking with her doesn't feel like talking to a salesperson at all; it feels like catching up with a friend who actually wants to help me find the right match. That kind of personal attention is rare, and it's made me feel really hopeful about this process. Thank you, Jenny! read more

My friend meet her husband through Duo America and they strongly recommend to sign up. Before meeting, I just wanted to know how their system on going since their fee not cheap. The meeting with Jenifer was good to know all my questions. She was very nice and nicely explained most of my questions. Now, I just decided to sign up and exciting with Duo America. I hope that their service is worth and find my family. read more

Working with Duo was a great experience overall. I am glad I took a chance on their services as I was a little skeptical at first. The manager (Jennifer) and my couples consultant (Jenny) quickly eased my initial concerns after I met them and learned more about their program. Jenny took the time to really get to know me, not just my preferences, but also my values, lifestyle, and long-term goals. The matches I received were thoughtful and it was clear that genuine care went into every member as your consultant will provide tips and feedback throughout the process. Additionally, they were very responsive to any questions I had. If you do decide to go exclusive with somebody or just want to take a break, Duo will work with you and put your membership on pause and restart your membership when you are ready to meet other members again. I would highly recommend Jennifer and her staff to anyone serious about finding their significant other! read more

I can't say enough about the incredible services I received from Duo USA and Jennifer. My journey with them has been nothing short of extraordinary, and I am beyond excited and grateful for the result. Despite my crazy schedule as a surgeon, Jennifer and her team were very patient and understanding throughout the whole process. They took the utmost time to get to know me and really understand my personality, lifestyle, values, and preferences. They connected me with wonderful individuals who were not only attractive and professionally accomplished but also courteous and pleasant with outstanding values and commitment to serious relationships. With Jennifer's guidance and support I was able to find a perfect partner of my dream and I truly thank her for bringing a huge change to my life as I am now ready to move onto the next chapter of my life. read more

I met my husband through Duo. Whilst this service might not be for everyone, it does address a niche market where you can meet people who are not out there for a fling. Lisa Han, the manager I was assigned was awesome to work with and recommend her. read more

I will not recommend this business. I received some money from the settlement in 2020. (Chu vs. Duo) I didn't receive service they promised. One of match even confessed that he was begged to match up with me. I was embarrassed. Do not waste your money and time here. (P.s. The recent reviews with 5 stars.... they all posted exact 4 months ago, so what's the meaning??) read more

I wish I read these reviews before signing up. Jennifer promised plenty of matches, yet there are hardly any once she took my money. I thoroughly explained my preferences, but they don't seem to care or they barely have any members. And my standards are not high at all. They just left me in the dark for weeks without any update. Later they pressured me to go on a date with someone who was completely off of my preference or told me my time will be up and end the service right away. I spend thousands of dollars for almost non-existent service. Total waste of time and money! read more

I met my husband through Duo and I am very grateful for Duo. I signed up for Duo after an initial meeting with Jennifer, the General Manager, where Jennifer got to know me and I learned about Duo's services. Just from the initial meeting, Jennifer mentioned a member whom she had in mind for me who later became my husband. Upon signing up for Duo, I submitted an application with answers to questions about myself and what I was looking for in a spouse. I then had a meeting with Lisa, my Couple Manager, where she got to know me and what I was looking for better and I was also able to learn more about Duo's services. Lisa created a profile of me and shortly after began matching me. If the interest was mutual, Lisa then proceeded to set up dates either in person or by Zoom. After dates, Lisa reached out and asked each person for their thoughts and feedback. Lisa then relayed to each person whether or not the other person wanted to continue meeting. In this entire process, I thought Lisa was forthright, helpful, savvy, personable, encouraging and great at understanding people and situations. One of my first matches from Lisa was my future husband, whom Jennifer had mentioned during my initial meeting. Once my future husband and I decided to be exclusive, Lisa stopped matching me with people. Over a span of a month before I went exclusive with my husband, I got five matches. For my husband, during the two months before he went exclusive with me, he had nine matches. While dating my future husband, Lisa would regularly check in with me and share her thoughts and insight when needed. I believe she did the same for my husband. She was very helpful and I felt she really cared about her clients' lives and futures. Without Duo's help, I would not have met and gotten married to my husband. I'm very grateful to Lisa and Jennifer for all that they did for me and based on my experience with Duo, I highly recommend Duo's services. read more

My parents signed me up without my knowing but when I asked the company how the process works, no one informed me I was only going to meet 5 or 6 people. Had I known this, I would have been much more selective on the people I met. I especially feel bad for a few of the people I met as I didn't realize I was taking one of their valuable few dates! Duo did not offer me additional dates due to my confusion without the expensive renewal costs. The day after I posted the above review, my mother called me to say Duo contacted her asking me to take down my review. I don't know exactly what Duo said to her, but my mother said she could not sleep last night. If you have a problem with my review, you have my information and should have contacted me. If you can please not contact my family, I'd really appreciate it. read more

I would give a 0 rating in a heartbeat. This is the worst service I ever partook for a huge sum of money. The amount of money that I had paid for this is atrocious. My disappointment in this service has ni bounds. Poor followup and lack of candidates to consider. Technically I only met 2 people only in the span of a year. One of them was out in California. If I knew about the horrendous-ness of this service, I would have ran as far as I can,,,, to Antarctica. Please avoid at all costs . Completely waste of money. Terrible service- they keep changing my case worker. I'm waiting until my service ends. I have to send them a few texts and a few emails until they're able to reply back. They should seriously run of business. They are just taking people's precious money . read more

My experience with Duo USA was so terrible I created an account on Yelp just to warn others away from it. I first signed up for this service on September 21. I tried to quit the service around three weeks later, on October 12. I called my contact at the business to tell her I wanted to quit. At that point I had not received a profile, and requested a 75% refund of the HUGE fee I'd paid to sign up because I had not received a profile (per their own refund policy) and I had not received any services from this company. They then sent me a profile RIGHT AFTER I TOLD THEM I QUIT. A representative named Jennifer promised me I'd be able to receive a 75% refund if I stuck with the service another three months, just to see if I'd change my mind. I did as she asked, not using a single one of their services. By the end of the third month, I asked for the refund they had promised me. Jennifer then met me in person and said she would NOT give me a refund and she would NOT let me quit. My profile would remain in the system against my will. Please stay away from this horrible business!! Don't be fooled by their sales tactics! read more

I have been a member of Duo for about 2 months now. Initially, I was very skeptical about signing up given the costs of the service. However, dating apps were not working for me, and I didn't want to be single for the rest of my life. I worked closely with Jennifer Lee. She was awesome to work with and she really tries her best to find a suitable match for you while being realistic. With a week or two of signing up, she sent me a dozen or so profiles for me to consider. What I love about Duo is that it filters out the vast majority of single people who are just looking for casual dating. Trust me, this filter will save you time and heartbreak when looking for a serious relationship when casual relationships have become acceptable. I used dating apps for years and dated people for weeks or months only to find out that they are not ready for a serious relationship. Duo only matches you with people who are serious. Of course, this service does not guarantee love or marriage because it's really up to you to make it happen to a certain degree. I would think of Duo as a bridge that connects two people that otherwise would not have met. Although I haven't yet started a relationship with someone through Duo at this moment, I am optimistic that this will lead to a great outcome. This service already feels very different compared to a dating app. There are no guarantees (especially with love) but not trying anything will increase your chances of failure. Trying can come in different ways but for me Duo was exactly what I was looking for. I am truly happy with my experience so far and I am hopeful this will lead to an amazing outcome! Thank you Duo! read more

My rationale for using DUO was that if I didn't do anything and just left it all to luck, nothing was ever going to change. Even after hiring DUO, finding love was no piece of cake. Despite all the shortcomings and disappointments, I feel the time and money invested was worth it because eventually I found someone I am happy to spend my life with. Throughout the process, I felt the staff at DUO USA was professional and genuinely wanted me to succeed. I would say it helps to be proactive and periodically keep in touch with the staff, rather than just passively waiting for your matches. My soon-to-be wife is South Korean and while she has a stable and rewarding career there, she is excited to come start a new life with me in America. I spent part of my childhood in South Korea and speak decent Korean, so communication was not a major problem, although inevitably there is still going to be substantial cultural differences. Still, remember that many young Koreans are attracted to their Korean-American counterparts precisely for the differences as well as the familiarity. Initially, I met a bunch of Korean-American women through DUO, but ultimately without success. I knew the pool of potential candidates was much larger in South Korea. DUO is the most popular matchmaking service in South Korea and their website says they have some 30,000 registered members there. So, I made multiple trips to Korea over the course of a year and met Korean DUO members who were interested in marrying someone from overseas. Fortunately, this unconventional strategy paid off and, in some ways, it was more efficient than flying all over the U.S. to meet one person at a time. Keeping the super long-distance relationship working is another challenge but suffice it to say that it's possible if both sides are really interested. Lastly, I would encourage you to have realistic expectations and be more flexible with your self-imposed requirements since that will immeasurably improve your chances of success. There are plenty of attractive and intelligent Korean singles who can be good life partners. Good luck! read more

The worst service ever !! Please run away as fast as you can!!! I should have read all the reviews here before starting this useless service. I came to this service because sincerely I wanted to find someone and wantedto start a family. I was matched with very few people- and they are not ready and/ or forced by their parents to join... which never works. I would give it a 0 or negative star in a heartbeat if I can. I spent l several grands on this ,and I had better luck on much, much cheaper dating sites I have used . I want to cry thinking how much money I spent for an absolutely useless service that does nothing. I cry that I Still Have several months to go.... I'm waiting until my service completely terminates. Please run away asap... it does nothing but gives very false promises .. it's null. Way too expensive with very little to no chance of refund. If they had a monthly subscription I'd understand better but this all or nothing , no refund policies show its a rip off. You are better off going to network parties, meeting through friends or cheaper sites like coffee meets bagels , eharmony . Please stray away I beg you read more

I started DUO doubting at first, however, Jeniffer and her staffs really helped me a lot and made the whole process easy and enjoyable. They work hard and professionally, and thanks to them now I met someone who I really like. Right now it's really hard to meet anyone naturally, but DUO takes care of that and sets up quality meetings over quantity. DUO was a great experience for me overall. read more

I was so touched by manager Jeniffer Lee. I was doubted for this program for the first time. But when I met Jennifer, she looks so passionate and has sincere heart. So I decided to join it but I didn't have any expectation since I've heard a lot of bad things for this kind of company in Korea. But she changed my mind. I had multiple preferences (I was pretty picky) and she persuaded me to ease the things that could be overcome (but she was tried to fill it). And then, I finally met a good guy who is well communicated with me. With this all process, I was so touched by her since she showed her sincere heart for us to be well-matched. I could feel she made a lot of efforts. I think it's not just because it's her job. It's over than that. She has a passion and sincere heart for helping people who fit in well. I think this kind of jobs will get bad reviews if the people are not matched regardless of the manager's lot of efforts. And I know that I can write it since I met a good person. But I believe there are no perfect people and even I'm not a perfect person since we are not God. But I think imperfect people can be complemented by meeting another imperfect people and then the marriage helps them to grow together to be the better person. Anyway, I sincerely recommend this company and manager Jeniffer. I already referred my friends and I highly recommend you to talk to Jennifer or her staff if you are interested. She is not just a couple manager, she is the person for you to be sincerely happy. I also want her and her staff to be happy. Please be polite them then they might be happy and they will introduce the good person for you. Thanks, Jennifer! read more

DUO USA is great, I've been with them for five months and I have now entered a serious relationship. I joined due to Covid and finding someone during these times is tough. Staff is friendly and helpful, they put a lot of work into the process of trying to set you up with the right person. I even gave a referral for one of my friends to join. read more

What a waste of money and time. First of all, they do not have a good data, number of nembers are very limited and choice is so narrow. Second of all, couple managers absolutely do nothing, really nothing. You are pretty much on your own. Third, they seemed to hire inexperienced folks who doesn't know what they are doing. However, all they want is your check! My experience with them was absolutely no good. Do not waste your $ and time here. read more

By now everyone shouldve heard that the class action lawsuit against this duo office was settled. It's not surprising Jennifer decided to settle knowing how many people signed up being promised a plethora of matches when in fact they barely had anyone in their database. Dont be fooled by the sales tactics they use to get you to sign up. Whwn they tell you they have "someone perfect in mind for you," run away as fast as you can becsuse once they suck you in, you're stuck. And when they say 7 matches, that means if you go one just one date with the person, that's one of 7. So choose wisely. And last thing. Dont be bullied into meeting someone because "you're too picky." You paid a fortune to use this service. You should be somewhat picky. Again 7 means 7. No ifs ands or buts. Matter of time before Jennifer decides to cut her losses and shut it down for good. read more