Ted gave me his quote quickly. He arrived ahead of time but…read morecalled me in advance. Quick and professional service. Competitive price.

Arrived quickly, had transparent pricing, did a fantastic job cleaning the carpets…read more Would recommend!

I had a very disappointing experience with One Clean, and am now editing my original review I left…read morelast year. I had actually used them before on my couch and everything turned out great, so I trusted them to clean my patio cushions as well. The cushions sit in a shaded area and had some algae stains (which I didn't expect would fully come out), but I wanted to freshen them up as much as possible. Unfortunately, when the cushions dried, visible rings appeared that had not been there before (see photos for before-and-after). When I reached out, I simply asked if they could do a second rinse to remove the rings. At first, I was told the technician would be happy to come back. But after over a week of silence, I was told instead there would be a $60 fee--even though the issue arose immediately after their cleaning. Their explanation was that the cushions were damp when they started (true, it had rained the day before), but this was never mentioned as a potential problem during the service. Had the technician raised it, I would have gladly rescheduled. Instead, I was left with new stains and no accountability. Here's the timeline of my outreach: July 17: Date of cleaning service. July 19: Once cushions were completely dry, I noticed the rings and reached out with my initial message asking what could be done. July 22: Follow-up; told my message was "lost" but the tech would reach out. July 23: Tech texted saying he'd be happy to come back, but his schedule was packed. I asked to set a date anyway so I could plan ahead. No response. Aug 1: Sent another follow-up. No response. Aug 8: Sent messages to both the tech and One Clean. The tech replied that it would be an additional $60 because the cushions were damp, which they called "improper use." I asked why that wasn't mentioned before they started, but got no reply. One Clean never responded at all. It's now been more than two weeks with no response. After nearly a month of delays and silence, I hired another company (DenaliClean in Crystal Lake). They were fantastic to work with, had great communication (they explained the cleaning options and what their recommendation was), and in the end, the cushions came out gorgeous. See my review for them for pictures of how great the cushions came out. The bottom line: Poor communication, no follow-through, and unwillingness to stand by their work. A business proves itself by how it handles things when they go wrong--and based on my experience, I can no longer recommend One Clean.

I highly recommend One Clean! They gave me a quote quickly (pricing is great) and set up an…read moreappointment without any hassle. The technician arrived on time and was very courteous. My carpet looks amazing--no odors or dirt left behind, it's literally like new!!! These guys did a great job, and I definitely recommend them!

First, Rhino is VERY easy to work with. A simple text message to book an appointment, they are very…read moreresponsive and I was scheduled the same week I reached out. Second, the couches were absolutely disgusting thank you to my dogs. They had their hands full with this job and I could not be happier with the results!! The couches and rug are amazing and smell so good!!

I was really happy with Rhino for the cleaning of a couch, four upholstered chairs, and area rug…read more The scheduling was very fast and easy via text. The tech showed up in time and worked quickly and respectfully. I have a dog so these items looked tired but now appear fresh and clean again! Thank you!

SN Cleaning did an amazing job for a very fair price. We hired them to clean our downstairs carpet…read moreand carpet on the stairs. We included deodorizing and the enzyme treatment because we have senior dogs. Today is the day after the treatment and everything looks (and smells) great! We're going hire them to clean our rugs upstairs, all well, and then have them come every three months so we keep up with the dogs. The process of communicating about services and scheduling was quick and easy. The information we got was thorough and straightforward. And it turns out that I overestimated the size of the downstairs, so we were charged less than what we were quoted. Everyone I have dealt with at the company is polite and professional. Highly recommend SN Cleaning!

Very respectful. Dressed very nicely. He asked questions So that he can do a perfect job. I was…read morevery impressed with his job. My carpet looked almost brand new. 10 out of 10 for me regarding their job. Thankyou A.S.

Robert Noe and his son did an amazing job repairing the wall in my condo, which had water damage…read morefrom my sliding patio door. They were professional, meticulous, and clearly took pride in their work. The repair looks seamless -- you'd never know there was damage there. I highly recommend them for any drywall or repair work.

They did a great job on our carpets and area rugs. They were easy to communicate with. Would…read moredefinitely hire them again.

Update: As of today, Vera has renewed my faith in Cleaning Llamas by being kind and her customer…read moreservice and empathy towards my issues and concerns has me feeling better about engaging with Cleaning Llamas in the future. I will reach out to her to get the service that I deserve. Thank you Vera! Customer service was good, however the service to my couch and mattress were terrible. I have a huge stain on my couch. It looks like dirty water stain. He first cleaned my tan couch, then cleaned my mattress and afterwards there's a huge stain. I have to purchase a new mattress. Worst part they blamed the stain on me and that their work lifts actual stains within the mattress..I CALL BS..

I used Cleaning Llamas to clean my carpets because of the excellent reviews and I was not…read moredisappointed . The two men who did the job were professional, courteous and wasted no time getting to work. The stairs were really dirty and they did an amazing job. I'm glad I followed the reviews and were very pleased with the outcome. The price was also reasonable.

I have been using Carpet Cleaning Group for a little over 10 years. I hired them right after I…read moremoved into my house because the basement carpet was just beyond. It was one of the first things I planned to replace. But after one cleaning, CCG completely brought it back to life and it looks brand new. I have two big dogs, so I have them come about every nine months and they consistently do the wall-to-wall carpet in my basement and the stairs up to the first floor as well as my couch. And the couch is done cushion by cushion and pillow by pillow. Both the carpet and the couch always look brand new after they leave. Sporadically, I have also hired them to clean other pieces of furniture that I don't use that often - to an amazing end. And recently, they started doing my custom runner up the stairs from my first to second floor. I was a little nervous about it at first as it has custom canvas trim - but again - looks fabulous. Can't recommend them enough. I have been lucky enough to have Zach and Valodia do my service that past few times and they are always on time, pleasant, professional, and really good at what they do.

I'm a repeat customer! CCG is always on time, so organized and does an amazing job. I've trusted…read morethem with my Persian rugs, my area rugs, and now my sofa and love seat! Zach and Dave made my eggshell sofa bright again (and got rid of the dog hair), no musty smell, pleasure to interact with. Professional, courteous and efficient. I'm a fan! They're coming back closer to fall to do our installed stair runner and landings...their quote was quick and clear. Lots of love for CCG! Cleaning gurus.

Just had the carpets in our new home cleaned by Jim and team. It was a great experience. He was…read morecommunicative, the price was fair, and they came out great.

They cleaned a very large, multi-loose cushion l-shaped couch that had been used by teenagers for 5…read moreyears. Looked new when done. On time, personable, job well done.

Team #7 did a great job! I hired them to a standard cleaning and I am happy with the results. They…read morearrived on time and finished within the estimated window. What took them 2 hours would have taken me half a day so it was definitely worth the value. Scheduling was easy and I received a confirmation text the night before. Tip: Make sure to read the comparison guide between the Standard and Deep cleaning to ensure that you are picking the right service for your needs.

I was having surgery and needed our house cleaned. Got a few quotes and decided on Raccoon…read moreCleaning. They requested to change the time twice, but arrived right on time and went to work. It was two ladies from Ukraine who didn't speak a lot of English but they understood my requests and did a great job. I was disappointed that they didn't get to everything (We still needed our family room and our hardwood stairs mopped) but they said they were booked for 2-1/2 hours and time was up. They did well with what they did so I am thinking of booking them again.

Assured Services did an amazing job cleaning two rugs that I had for over 18 years. Both wools…read more Look brand new!! Jane M. Mrofka

From the second their feet touched the ground, they were surly and dour. One spent nearly the…read moreentire time on the phone, whining to his boss, who had priced the job the NIGHT BEFORE. The imbeciles left without completing any work. Attached are photos of the floors that "Assured Services could not figure out how to clean." DO NOT CALL THESE PEOPLE. THEY ARE LIARS, THIEVES, & UNRELIABLE.