I had the pleasure of working with this company; and let me tell you...I highly recommend. The process was quick, convenient, and transparent. There is such a value in working with an honest responsive company-- it's a breath of fresh air! They explained the process thoroughly and walked me through every step. I will definitely be sending referrals to Durance and using them moving forward. STELLAR WORK! read more

I needed my backfkow preventors replaced. To my surprise this is an every five year thing. They came out to my home and very happy with the work. Most important thing was they were punctual, very neat and didn't create a mess, lastly they were very profesional and informative. Highly recommend! read more

I received a full refund of my $262.50 diagnostic fee from Durance after posting my original review, so adding a star for doing the right thing. That said, my initial experience was not ideal, so if you decide to contact them make sure you double and triple check on any/all potential fees prior to scheduling a visit (which goes for any contractor that visits your home). read more

Big thanks to Danny and his co-workers at Durance Plumbing. Best plumbing company in the DMV. Super professional, prompt and competent. They were very willing to problem solve with me to come up with a plumbing solution we could afford. Thank you! read more

Got a call back within a few hours and had someone out to my house that afternoon. Had a badly clogged lavatory which was a recurring issue. Used compressed air to remove the clog to preserve the integrity of our very old pipes. Worked like a charm. Quality service, but a bit pricey. read more

Danny and Allen from Durance Plumbing have been extremely reliable, very knowledgeable, prompt, communicative, and reasonably priced. I have hired Durance Plumbing on two separate occasions with plumbing projects at my house and both times I have been very pleased with their work product. I am planning to use them for more house projects in the next month. I have used numerous plumbers, and rarely if ever do I make a second appointment with them. But now I've finally found the best plumbers so I'm sticking with them. I highly recommend Danny, Allen, and Durance Plumbing. Shelly M. read more

Used them for a backflow inspection and it was an easy process! Very responsive, took care of the upload to the DC site, and charged a reasonable price. Thanks! read more

Durance Plumbing has been consistently, professional, responsive and very pleasant. I had a plumbing emergency three hours before departing for Europe for a week. They came right away, and quickly diagnosed and fixed the problem. I have always appreciated their inititave in anticipating my needs. Once when I called them they told me I could go to youtube and fix the problem myself, which I did. (I am definitely NOT a plumber!) I have used them for years and they get my highest recommendation. Kathleen Corbett read more

I originally hired a cheap plumber, who came out and told me they need to tear up my entire basement to find the pipe. I'm a detail oriented person, and I can tell there is no pipe where the first plumber wanted to rip up. I opted for Durance because they have the right equipment / cameras to diagnose where it is. They were honest, reliable, and did the work correctly. Not cheap, but cheaper than a bad plumber ruining or misdiagnosing the work. read more

I had a great experience with Durance Plumbing. I made an appointment to have someone come out to diagnose an issue and give me a quote, with no plans of getting the work done that day. Bobby came within the window indicated and quickly diagnosed the issue. He advised there would be two ways to fix it- either total replacement or a repair of the broken elements in my bath fixtures. Others I got quotes from didn't even mention a repair as an option. The quote he gave me was very reasonable, much less than others (which may be due to doing it as a repair rather than replacement). When I inquired about scheduling, he informed me he had time that day, but just needed to go grab a part. He was back an hour later and wrapped up the work about an hour after he arrive back with the correct parts. He ran into a few unexpected issues along the way, but the price I paid at the end stayed consistent with the quote. I will absolutely use Durance next time I need a plumber. read more

Just the greatest plumbers. Fast, fairly priced, super responsive. Kind of a rare bird these days!

Super company, we've been using them for years. Last time we hired them - just to cap a gas line - they ended up doing a couple of other small jobs as well (gratis), including correctly diagnosing and fixing a low water pressure problem that we've had for years. read more

Finding Adam at Durance Plumbing was a stroke of very good luck. He always arrives when he says he will and he gets the job done every time. He is a gentleman in every sense of the word. Instead of doing a lot of talking he does a lot of working... and has managed to fix every thing we ever asked him to. Our house is 44 years old we now we call him for all our repairs and installation of new sinks and faucets. He is the best! I can't say enough good things about him. I have had plenty of plumbers over the years but none have held a candle to Adam. read more

Adam is definitely the guy you want on speed dial! The extensive knowledge he has is beyond any plumbers that has ever worked on my home. He provides affordable pricing and never tries to upsell. My water heater went out and he was quick to respond and got out to my home as soon as he could. He provided top quality work and also took adequate precautions to protect the floors and walls. I cannot recommend highly enough! read more

Durance Plumbing - New water heater - Water Heater Installation/Repair Near Me - Takoma Park, Maryland

I was able got get an appointment within days for a relatively big job. Two plumbers worked well together and finished up within hours. They cleaned up when they were done. I was very pleased. I will use them again in the future. I recommend them. Bobbie was great! read more

They are very kind and descent people at this company. They came after hours when I inadvertently canceled service earlier in the day and fixed the problem. read more

Quick and professional, these guys did a great job and were right on time. They did everything I requested perfectly and I will definitely be using them again for all my plumbing needs. read more

Kurt is always helpful on the phone to help diagnose a problem before sending someone out promptly. Work is always done throughly no matter who comes. read more

Had a backed up bathtub, spoke to the owner who was prompt and clear in communication, the plumber who came was Bobby, he was personable and explained and fixed the problem (and wore a mask). Glad I called them. read more

I have used Durance Plumbing twice, most recently on 5-2-2020. I noticed a leak coming from a pressure valve. Durance Plumbing was able to come out and had it repaired in no time. Thanks for the professional service. read more

Durance Plumbing - Replaced valve. - Water Heater Installation/Repair Near Me - Takoma Park, Maryland

Fast and reasonable to reset toilet. Came in timeframe indicated, Except would have been nice to get phone call. Would use again.

They are great - used them for twelve years and two houses...it's really nice just to have a great plumber you can count on.

So awesome. Walter was super patience with me in trying to assess my plumbing issue over messenger and the phone. When we figured out what it was, I purchased the part and he rushed to get a team member here to help me. Bobby, the plumber, was amazing, came twice (the first part didn't work) before realizing my issue was more involved. He didn't charge me anything for coming out twice. And I look forward to working with them to finally get it fixed. Plumbing is not a fun part of home ownership but I'm confident I found a company I can trust that does good work! I would recommend! Insider tip: They do get busy...but are worth the wait. read more

High marks for Bobby and the team at Durance Plumbing! Fast, efficient, knowledgeable, professional, friendly service! Back flow preventer good for another 5 years. read more

I hired Durance Plumbing for a back-flow prevention assembly test and I highly recommend this company! Quick, friendly, and extremely informative! Thank you, Mr. Durance for your abundance of knowledge at an amazing rate! read more

We had such a great experience with Durance plumbing when they came out to install our new faucet! They were on time, reliable and had honest, reasonable prices. Matt was efficient, friendly, and knowledgeable. We will definitely be calling durance for future plumbing needs. read more

We originally called Durance out to do a back-flow test at our office. They came out quickly and took care of the job. Since then myself and others that I work with have had them come out to do work in our homes. They are very friendly, knowledgeable, and prompt. Very happy that I found these guys and I will definitely be using them in the future. read more

Excellent all-around experience with Durance. Kirk was responsive with providing me a quote (within a couple of hours through their website contact form), and even more impressively, they honored the quote despite the fact the job ended up being more involved/taking much more time than they expected. Adam was the person who did the actual work, and he was prompt, friendly, courteous, and competent. My experience was so good that I selfishly hesitate writing this review because the more popular Durance becomes, the harder (and more expensive) it will be to book them for future jobs! One other small bonus - they accept all major credit cards and use Square, so payments can be made easily and on the spot. Just great. read more

Great service -- my new "go to" for plumbing. Wish I had found them 20 years ago. We needed a sink faucet replaced and leaky toilet fixed. Service for both done in under 2 hours at fair price. I was told I might need more for toilet, and that turned out to be the case. They came back and did the extra work at no charge. read more

More than a month ago, we requested a quote for replacing our water heater with a tankless one. We figured we'd beat the holiday rush, etc. Not with this company. Adam showed up 1/2 hour early for our service call, then promptly left when nobody answered the door. (My husband was in the shower.) Showing up early is all well & good, but I would expect a service provider to at least wait until the appointed time before leaving. We didn't find out what had happened until we called to find out why he was a no-show at the scheduled time. Apparently Durance expects you to sit at the ready for the entire day of your appointment. Don't go to the bathroom! Don't take a shower! Don't walk the dog! Wait. By. The.Door.Or.Else! He did come back to look at the current water heater & gas lines. After that - radio silence. No price quote, no follow up. I called last week to ask when we'd be getting the quote. His partner told us Adam would call us back. Again - radio silence. Apparently a glutton for punishment, I called again this morning. No explanation for why we didn't get the quote or return call, just an apology. "Apparently we're too busy to do this." So, folks, if they're too busy for a $5000 + job, they're probably too busy for your clogged toilet read more

We got three estimates for the work identified from our home inspection, and chose Durance because they were reasonably priced, a small business, and did not try to up sell us. They also treated us with respect, which is more than I can say for another well-advertised company who provided one of the other estimates. We ended up upselling ourselves and getting a new water heater instead of just the repairs. We felt like Adam was honest. The work was done well and fairly. read more

Great experience with Durance Plumbing. I just bought a house in Takoma Park and wanted to have a plumber come and look over the pipes and check out some slow drains. Coincidentally we had a gas dryer delivered the day before, so I had him install it instead of getting the delivery guys to do it. Durance was cheaper and i'm sure did a better job than i would've gotten with the other guys. Also he gave a good look and helped to answer questions and give his opinion on issues around the house. He was professional and on time. Overall it was a great experience and i would recommend Durance Plumbing in the future. read more

Walter came when he said he would, he worked quickly and efficiently. These are characteristics that I look for in service providers, we will use him again if the need arises. read more

Great, small shop. Fair pricing and excellent plumbers. They know Takoma very well and and were great. Adam came to our house to replace our galvanized water lines. The project ended up being more challenging than was initially expected, but Adam worked diligently through the weekend, explained everything he was doing and why he was doing it, and kept our house as clean as possible while doing the work. If we need more professional plumbing done, we'll use them again. read more

This company definitely rates more than five stars. Adam arrived ahead of schedule. When did a contractor even arrive on time? He replaced our three toilets in a very efficient manner. Adam is very friendly and is there to help you. Since he was there I asked him also to repair three faucets which were not part of the original job. Again completed professionally. I was so impressed that I asked Durance Plumbing to come back and install a new water heater. The best part is that their rates are very reasonable. I can vouch for this after calling many other plumbing outfits. I will be calling Durance Plumbing from now on whenever I need plumbing work to be done. read more

A very pleasant experience. I will use them again! A townhouse I own and currently rent, was up for sale and one hour before the open house was set to begin, we noticed that a section of the basement carpet was wet and realized that a pipe to an exterior faucet had leaked. After calling 4 plumbers who were recommended to us by friends, some of who weren't open on a Saturday or couldn't see me for a week, I discovered Durance on Yelp. I left a message for Kirk who called me back 2 minutes later. He told me he could send Adam first thing Monday morning and gave me a 1-hour time frame as opposed to the 4-hour timeframe the big name company provided. Adam arrived on time, was pleasant, friendly, helpful, and competent. He told me exactly what he was going to do and was very conscientious about cleaning up and not leaving a mess. He helped me move some of my tenants' electronics and furniture that was in/near the water damaged area and even helped me roll back the damaged, wet carpet so that I could dry out the floor. They are now our Go-To Plumber if we ever need one again. read more

I was getting reminders from WSSC about backflow prevention testing. Turns out I have a non testable device and the part needs to be replaced every 5 years. It had come up on our home inspection but I had forgotten to get it taken cared of. I consulted the list on WSSC site for approved companies to work with and selected a competitor. That competitor was mostly responsive but did not have the part with them and gave me a very high quote to replace. I read the reviews here on Yelp and decided to reach out to Durance. Not five minutes after leaving a voicemail, I got a call back and an appointment on the day I had chosen. I got a follow up reminder the day before and the gentleman, didn't catch his name, appeared bright and early and got right to work. He told me what needed to be done and the amount the part would cost and got right to it. He even took a quick look at a leaky bath faucet I had and suggested the part be replaced- even suggested I try to contact the manufacturer in case they could replace it for me as it would be costly. I didn't follow up on that but did appreciate the diagnosis and tip. I left for work but my husband told me the part was tagged and an invoice was left so that I would be all set if the WSSC came after me again! I'm pretty sure they even contacted WSSC for me but I wasn't there so I am not 100% certain. All I can say is I am extremely pleased with the customer service- prompt and professional and got the job done in one visit for a fraction of the cost the competitor was trying to squeeze out of me. Thank you Durance! read more

LOOK NO FURTHER!!! This is the plumber to hire, if you want the job done correctly and for a great price! I called them after I was disappointed by the empty promises that I received from another company. I called and learned that this is a two-man show. I described the problem and felt very comfortable with the on-the-phone diagnosis. My partially clogged basement drain was snaked and opened. The cost was discussed over the phone and there were NO HIDDEN COST. Now, the icing on the cake, the plumber was neat, polite and extremely personable. Hire, them, you will be glad you did! read more

Good experience. Matt and the other plumber(sorry name escapes me). These guys are good honest folks. They did a great job sizing my water jeat to the space and even caught that a finish carpenter had shot nails through the pan. Great experience and great job. Heater not jeat read more

We had a leak coming through our ceiling light in the shower over a weekend. It was very easy to schedule an appointment through Yelp messaging, and the plumber Adam showed up promptly in the promised window. Adam wore PPE during the entire visit and was careful to use gloves and shoe covers as needed. He efficiently ran tests to determine the problem and took a picture for me so I didn't need to poke my head into cut up drywall and wet insulation. He was careful to laydown dropcloths and bundle them up at the end so I wasn't left with dust everywhere. He also made sure to explain everything very thoroughly and even drew a picture of the drain above so we understood what the issue was. We had a question later about the repair, and Adam was happy to explain. Timeliness, efficiency, and communication were top notch. read more