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    Allied Service Company

    4.3 (94 reviews)
    Open 6:00 am - 2:00 AM (Next day)

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    Reviews With Photos - Allied Service Company

    The "new" capacitor Bob "gave" me in place of the factory-issued one he stole.
    Joshua K.

    Bob is an incompetent crook who stole a part of my HVAC. When my air conditioning broke the night before July 4, I sent several requests on Yelp. Bob responded promptly and showed up the following morning. At the time, my system had started working again, but I thought someone should look at it. After viewing the condenser, Bob assured me that the issue was I needed a new "capacitor," which would be $200. I said ok, and he installed it. After he did, the air conditioning stopped working all together. When I asked him about error messages on my thermostat, he said he doesn't know anything about Carrier units (the top selling HVAC in the country!). After admitting he didn't fix it, Bob told me that he wouldn't charge me and that "at least I got a free capacitor." The next day a professional from a legitimate company came over. When I mentioned the new capacitor, he told me that the one Bob installed was used, broken, and rusted out. The issue was the motor, but now I needed to pay for a new motor AND a new capacitor. To add insult to injury, Bob got black soot all over my windowsill and door. DO NOT USE THIS GUY. Also note that some of his over-the-top five-star reviews are from people outside of the DC area, which is very suspicious.

    AC Unit

    Bob is terrific. He's responsive, efficient and gets the job done quickly at a very fair price. He showed up for the appointment at my townhouse in Capitol Hill 10 minutes early and he replaced my furnace and AC unit for literally half of what Michael & Son's wanted to charge me. He also connected a Nest so I could control the temperature from my phone. Everything is working great. I am an attorney and always do my due diligence before hiring a contractor. I received multiple quotes, talked with multiple contractors and Bob was the best. Save yourself some time googling various companies and just hire Bob. He's absolutely no-nonsense.

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    5 years ago

    Quick honest resolution... Very reasonable... Showed up on time with free diagnostic...Will call again!

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    4 years ago

    Quick and efficient, no BS. Showed up when he promised, told me the truth, and will be called again when I have HVAC needs.

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    Page 1 of 3

    Ask the Community - Allied Service Company

    Review Highlights - Allied Service Company

    Bob replaced my HVAC system quickly and didn't try to convince me to buy anything unnecessary/more expensive.

    Mentioned in 64 reviews

    Read more highlights

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    DC Plumbing & Drain Service

    DC Plumbing & Drain Service

    (86 reviews)

    Logan Circle, Downtown

    James is very responsive; however, if I could give Jeff, the plumber, a negative star I would do…read moreso. I made it very clear that my sink needed to be snaked. I made it very clear that the technician bring a drop cloth to place over my hardwood flooring, towels to wipe up water, and a bucket/pan to place underneath the sink to catch any water. This should be standard of any plumber that shows up to any home. No customer should have to tell a plumbing company this. None of these items were brought by the technician, Jeff. Instead, Jeff just showed up with a very dirty and rusted snake in a contractor bag, the smallest of rags, and no pan/bucket. Jeff dragged the dirty snake all over the hardwood flooring, ended up using my tenant's towels and pan - and he was slower than molasses in doing the job...he kept taking breaks while on the job. My tenant actually took the pan of water to the bathroom to empty in the toilet. Jeff failed to connect all of the snake together the first time - so he had to snake it a second time and add more links to the snake. Horrible experience. Just horrible. I will never again be using or recommending this company. I feel I was ripped off when it came to the amount charged as well. The high ratings shown do not reflect my experience at all. I don't like to give negative reviews - but I feel this one is definitely needed.

    David is very thorough and communicative. He walked me through our plumbing issues and was happy to…read moregive less costly repair options if we didn't want to replace components (which would be more expensive and labor intensive). His prices are fair and explanations are helpful. I appreciate that he answered all of my questions patiently and in a way I could understand -- even if it meant he had to repeat himself lol. He also didn't try to upsell us on unnecessary repairs! I'm very happy with the customer service and the completed work.

    Tim Whistler Plumbing, Gas Fitting, HVAC, and Electrical - Happy Thanksgiving from our crew to your crew!

    Tim Whistler Plumbing, Gas Fitting, HVAC, and Electrical

    (396 reviews)

    I'm very pleased with the service that Saul provided and would definitely use Tim Whistler Plumbing…read more& Gas Fitting in the future. There was an initial mixup about the appointment time, but that was soon sorted, and Saul contacted me prior to his arrival and arrived on time. Quickly getting to work, he identified the problem with our gas insert. He was able to fix the immediate problem to return it to working order and then explained what was happening and why. He also provided what next steps would be for a more permanent solution. It was a very professional, friendly service call.

    They are professional, punctual, knowledgeable and do good quality work. I very much respect the…read moretechnician, but the problem appears to lie with the company's practices and fees. The main problem and downside is that they are very expensive and overcharge. Despite the Yelp page saying that the company provides a "free estimate", I was quoted $49 for the technician to travel. In addition, if I had not chosen to go ahead with the repair, the company would have charged me an additional $150 diagnostic fee. Essentially, despite the yelp profile stating a "free estimate", it will cost you closer to $200 to get a quote. I see this as false advertisement. In addition, when the technician concluded that the problem was the capacitor, I received a final quote of $600. When I googled the price of the same capacitor online, the price range was in between 75$ - 150$. Essentially, they are charging a premium of at least $450 per replacement for a single part (capacitor). Despite their professionalism and quality work, I do not recommend this company for the reasons stated above. If price is not a concern for you, and you would rather pay twice the market value for a job then you should definitely choose them. EDIT: I actually googled the price of a capacitor and offered to buy my own. I was told that by the technician that if I purchased my own capacitor that the company would not install it. In conclusion, they did not address any of my concerns. Unfortunately, after reading the other bad reviews, there seems to be a consistent pattern of discrepancies between what they tell customers and what they instruct technicians to say on site. Making an honest living is so much more rewarding than making it dishonest living.

    Washington Home Doctors

    Washington Home Doctors

    (18 reviews)

    I read the reviews and saw the pics and was feeling good vibes regarding this company. Let me start…read moreby saying that I was so excited when Earl informed me that I could receive same day service. I sent pictures, discussed the process, pricing, and even what to expect and how others prepare once the water was turned off. The men arrived on time, they were greeted and then proceeded to tackle the four hour project. After removing my system, I was presented with price gouging ...$350!! I was informed that the pipes would have to be replaced because my system was corroded! During this conversation, I noticed that the *meter was still in place!! Earl informed me that the *meter would be removed and reinstalled in order to get to the water heater out of the space; I was remembering that it wasn't removed with the prior installation. After sending multiple pictures, giving the year that my home was built, and believing I was dealing with exceptional professionals, I was not expecting any surprises. After being presented with an unexpected fee, I called Earl and he didn't take responsibility for not informing me that there could be a chance that the condition of my pipes could be an issue ... at this point I'm remembering to breath and just asking Jesus to take the wheel!! "Supply and install new manufacture required expansion tank and relief valve vent tube" was included in the initial proposal. Looking at the before and after pics, the condition of my pipes was not an oversight! Please be careful and request an itemized statement with the proposal b/c Earl informed me that b.c the *meter was not removed, I received a credit and only owed an additional $100 ...what a shame. Thank you to the men who did the work and left my home spotless!! Blessings.

    I am Jenny Du. I posted a plumbing service request and received a call from your company. You…read morearranged for your plumber Earl to contact me directly. He claimed to have spoken with my tenant, understood the issue, and could come later that day for an inspection. He stated clearly that there would be a flat rate inspection fee of $59.95, as advertised and above message sent to me via your Yelp page. I provided my credit card number based on that agreement and waited for updates. By 8 PM, I had received no call. Upon contacting my tenant, I learned that the plumber had visited, did minimal work, stayed for less than an hour, and left. I immediately checked my credit card and found an unauthorized charge of $495. The next morning, I called your number but received no answer. When I reached the plumber directly, he admitted he was going to call me but chose not to because it was "too late." He claimed the $495 was a "inspection fee" and that an additional $450 would be needed to complete the repair. We had a brief dispute, and I informed him I would pursue this matter through formal channels. I have since disputed the unauthorized charge with my credit card company and am awaiting resolution. Meanwhile, your continued efforts to contact the property owner through third parties to seek payment are inappropriate and unacceptable. I hereby put you on formal notice of the following: Your advertising and initial representations were deceptive and constitute fraud; You intentionally avoided contacting the cardholder at the time of visit under the pretense of it being too late; You charged a significantly higher amount without authorization; No actual repair was performed since the water was still leaking. and I have written statements, messages, and screenshots from multiple tenants to confirm this. You are instructed to cease all informal contact attempts with me or any associated parties. This matter will be resolved solely through formal and lawful means. If you believe you have a legitimate claim, you are entitled to pursue it through legal channels--as am I. All further communication from my side will be documented and may be used in future legal or consumer protection actions.

    Allied Service Company - hvac - Updated July 2026

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