Restored to be Able to React ~…read more Several Months ago a souvenir of Sand from Jamaica broke in my bag and invaded every crevice of my Kimber. I tried to dust her off and clean the barrel with my gun kit, but didn't do a good job. I stuck my baby in the drawer and after a month or so, sliding the chamber became difficult and you could audibly hear the crunching of the sand. One of my military friends was able to clean her a bit more while scolding me and said to get her professionally cleaned. I searched Google and Jeff's Gun shop popped up near me on De Zavala. As we entered the shop, Jeff's warm smile greeted me first and of course I was proud to see the military and police emblems proudly displayed about. Being a little rusty on my weapon, Jeff Gave me a lesson on my Kimber, as well as, a discussion on the sand in my weapon. ( Sand Not Allowed) slowly downcast eyes.... He promised me that he could restore her to new and get her to the performance she was designed for. I explained that I wanted a weapon with less recoil and he recommended I try Nardis for the "Practice and Purchase" feature. I left my baby in good hands and followed his advice and headed to Nardis. I did in fact purchase a Smith and Wesson that weekend after practicing on several different weapons. Today, I picked up my baby and was amazed at the photos of the rust that invaded my weapon. In her former state, I would not have been confident that she would be able to fire correctly. Jeff took her apart and cleaned every bit of rust and sand from her interior. The care and attention to detail was evident as I slid the chamber back and forth and didn't hear a crunching sound. My baby was clean and restored to her former Glory! Thank you Jeff for taking care of my girl! This Soldier appreciates you and I Promise I'll never let her get that bad again. If you need your weapons serviced, cleaned, Advice, good conversation or a Downright Cool Dude, visit Jeff! I won't go anywhere else! Highly recommended 10 stars

Very knowledgeable and friendly. He took the time to educate on my old rifles that I inherited and…read morehelp me with my bolt that got jamb in a few minutes. I'm glad I didn't go to bigger gun stores because I'm pretty sure they wouldn't take the time to evaluate my gun that I got from my mother in law

Been coming to Ranger Firearms for years, ever since they opened. I even remember when the…read morebusiness before Ranger opened was a liquor store. Over the years I have bought accessories, firearms, had firearms transferred from online sales to me through them, used their kiosk to purchase and file for a suppressor, and I even used their gun-smithing service for a buffer tube replacement on an AR-15. I live in walking distance which makes going in a breeze and I see some of the staff in the neighborhood from time to time which is always welcome. Just today I entered in the morning right after they opened, was greeted by the friendly and personable staff, instructed as to the process for completing my firearm transfer, paid, and was out and on my way in 15 minutes. The atmosphere is nice and hospitable as well, I always enjoy the friendly dogs and comfortable setting!

Awesome staff. I love coming in, even just to browse and chat with the team, sweet people. As a…read morewoman I'm used to getting patronized at gun counters but never from these guys, thank you!

Great communication on an FFL transfer. The shop was attentive to my needs and fully let me know…read morewhen and what to do. Once the item was in I got a call in less than an hour letting me know I can pick it up. I couldn't be happier with the process. I have gone to this shop for gunsmith needs, shopping, and training. All of it is top notch work and service.

Used them as a transfer AGT. Easy process and they were helpful. Prices are hit or miss vs online…read morevendors. If you want to walk in the and ask real questions of real people, this is the place. MR and A&Co are slick and pretty by comparison, but BGuns are real and upfront. Despite the driving distance, I'm coming back. (plus they gave referrals for donuts nearby)

If I could give a review with negative 5 stars, I would…read more I tried to purchase a rifle there, and was treated HORRIBLY. Eventually, I did discuss it with the owner, Rex, who assured me that I would be treated better. He even put me in direct contact with a manager there to deal with... so I gave it a second chance and purchased the rifle. As a 'thank you' and a 'sorry you were treated that way', they gave me and my friend (who also bought a rifle) some give cards for range time. Each card was supposed to have two trips. When I went in and tried to use my card, they rang up the range etc, and then kept the card. So I tried to explain that it was for two range visits and explained to the manager what happened previously. He even remembered what happened, and acknowledged that I was given the extras, but doubled down and said "no, you're only getting one trip to range time" and basically dared me to report to Rex. So I tried. I notified Rex via text message that I was again treated terribly,. He was away on vacation and told me that he would address it when he got back. I never heard from him. The other reviews are right. It is a nice place and clean ranges.... BUT... the customer service can be the worst you've ever seen, and the prices are high. Now I can see paying higher prices for a nice place with excellent customer service... but customer service can be as important as the product you buy... and if you're getting service as bad as this place gives... then you're paying way too high a price. I've seen Rex respond to reviews, and in those responses he states that he wishes they would reach out to mgmnt first before posting bad reviews.... but what about when you reach out to the owner (Rex) directly and he doesn't respond? Well, then, the review is warranted. I tried to give it a second chance, but when you're treated badly... and then the second chance is just as bad or worse... what then?

A great range this is a right gun shop. They have lots of good stuff. Take your time to stop by the…read moreprice of repair. Enjoy your time while you're there. Learn to go. Have a great day.

Every experience I have had with Helotes Tactical Firearms has been very positive!!…read moreGreat bunch of knowledgeable firearm guys. Prices are fair..... Class III purchase help is awesome!!!

Great little shop. I go there often. Ordering online is your best bet. Bought several items and…read moreit's priced fair.

I cannot stress enough how displeased I am at the customer service of this range. I placed an order…read moreonline, which had stock in store listed on the website. After placing said order, I went to the store to pick it up. Mind you, it wasn't a firearm, but a simple scope mount. Instead of fixing the issue, I was not provided any solutions, just a "you should cancel because our stock was wrong." No ship to home, no call when it is available, just a "you're out of luck" response. I don't think it's unreasonable to be treated more than just another number here to buy something. But instead, I just get brushed off to the side like I'm trash.

I've visited this place twice while in town for work. Selection of firearms and ammo is decent and…read moreaccessories seem well stocked. Staff were present and attentive, and registration process for range was simple and easy to use. The issue I had here was only my experience. First was a random fire sprinkler issue that caused the range to close early. In fairness I was not charged for my shortened range time. My problem was with the lack of honesty of my range ammo. To be clear, I used MAGTECH Steel case, copper jacket, lead projectiles. Not steel core ammo. I was holster certified by the RSO, who was a professional employee, using the same boxes of ammo. Clearly listed on the box, and hiding nothing. Then the issue with the sprinklers happened which I heard from two employees is not the first time. I figured someone a few ranges over shot the dam thing out, which is common with novice shooters. Upon being allowed to reenter the building to check out for the day since they were shutting down, a young, and clearly misinformed employee challenged my ammunition. First he tells me they don't allow steel ammo. I said this ain't steel ammo, it's steel casing. Then he tried to give me his un-grounded, opinion on how "damaging" the cases are to my gun. In respectfully said, no, that's incorrect, I've shot thousands of these for years, judging by his age, longer than a he's been in short pants. lol. Then he says how steel ammo may light unburnt powder in the range, which he might have a point, if I was using STEEL CORE PROJECTILES, which I was not. Next was how "dirty" my "steel ammo" is. This was especially entertaining, as MAGTECH uses the same powder and primer, in their brass ammo as their steel cases. Again, misinformation. Then I politely say, why don't you just take the honest approach bro, and tell me you cant recycle the cases and we can end the conversation. I reload, so I get it. However I was not home and needed cheap training ammo. Honest is best next time. Especially in an industry where 80% of your customers are relying on your employees to educate them and help them make a good self Defense purchase. I'll just go somewhere else, no harm no foul.

This place is very friendly and professional. Tyler was very knowledgeable and willing to answer…read moreall of our questions.

Very experienced helpers. Always clean. Friendly. Not too expensive. Glad they sold ammunition and…read moreear protection

Russell really takes care of his customers like you would expect from a good friend. Our first…read moreinteraction was, I had a really worn 1911 that he custom cerikoted for me and years later it still looks amazing. She is no safe queen either. Thanks Russell!!

I've been going to see Russell for a few years now and have never been disappointed in his…read moreabilities and honest work. I've had several projects taken care of, such as trigger work on a 1911, cerakoting on an AR-15, engraving on pistols, mounting sights on a 1917 Luger and mounting a flash suppressor on a rifle barrel just to name a few. His competence is on full display with his work, and I would not trust anyone else as much as I do him. His expanded facility will be finished soon and I'm glad his capabilities will be on full display.