I just wanted a sugary pick-me-up... what I got was a ration of snark. I went and sat in a line that was somewhat confusing. A young person approached my window and said little more than "What do you want?" Not exactly the high energy, friendly greeting I expected, but ok, it's cold and wet out and I'm sure that's no fun. I ordered a large iced rebel ocean water. I wish I could describe the look I got. The young person banged it into her little machine and scolded, "If you ever order that again it is called a BLUE OASIS." Ok sheesh... She took my money... how much was that? Ouch! When I finally got to the pickup window, the young person handing me my drink had it ready and all that was said is, "We call this a blue oasis if you get it in the future..." not "hi", not "thanks", not "how are you", just scolding me for ordering an Ocean water. I looked it up and yeah, it's what I wanted... but why the name matters so much is beyond me... Sigh. Sorry to have made such an issue for a $7 drink. Time to go back to water. Two stars only because it tasted good and despite the line I only waited about 8 minutes. read more

1 star was the lowest I can give, I absolutely despise this location. It is the one that is conveniently located on my way to work, but customer service is always a hit or miss. They never give me my stickers on sticker day, and when I'm the one to ask for them, the "Broistas" serve the ugliest looks. Ooh sorry! The drive through line is always long (obviously Dutch has great beverages) but employees don't enforce right of way which creates frustration when you're waiting in line for 20+ minutes and 4 cars cut the line. I would recommend going to the location closer to the Walmart, they're fast, friendly and actually seem to enjoy their job. read more

We live in NC and visited Oregon recently. Decided to try Dutch Bros. And our drinks were very good. All the workers were quick and friendly, having a good time while working also. This is just a small drive thru building. read more

Great coffee and sweet drink stand! The kids that work there are always nice and friendly. Prices have gotten a little out of my budget so I don't go as much, but I still enjoy one every now and then. read more

Fantastic customer service and they are able to accommodate your drink for you. The drinks are great! My dog also loves going to them!

We've really enjoyed interactions at this Dutch Brothers overall and all of the staff has always been friendly and fun. It seems that there is one employee however that is a bit too comfortable with her position inside the Dutch Bros. Hut. She sits in her shorts on the window frame with her tennis shoes and butt on the window edge to talk to the drive up customers. It's not very professional or sanitary. We waited quite awhile while she visited with a guy in a truck at the window. The next visit she was again perched on the window shelf and after repeating my order 2x it came in a size larger than ordered. Not the end of the world - but not what our usual experience has been. To all the other staff - sorry for the complaint. You guys make my day when I come thru. read more

This is the Dutch Bros on Main Street in beautiful Lebanon, Oregon. Yes, the drive-through situation is a bit odd! You need to turn on Main Street or turn from Milton Street and drive in a loop to get in line. I have never had a bad experience here. Today someone that turned in from Milton after we had entered from Main was served before us, and the young lady chatted with them for a bit, but if that's the worst thing that happens today, we're in good shape. The young man that works the window closest to Milton has a bad attitude and it's amusing to listen to him to complain to co-workers. Three stars for the consistent, slightly above average service and products. read more

Dutch Bros Coffee - Lemon Poppyseed Muffin Top! - Coffee & Tea Near Me - Lebanon, Oregon

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Awesome staff and awesome drinks! I normally go here and ask for a sup pride smoothie because I'm not a coffee drinker but recently I've started trying the lemonades and they are absolutely wonderful! I recommend the tropical lemonade or the strawberry and pineapple one:) read more

Been to this one multiple times. Drink orders always taste wrong. Tonight though was the worst. Drinks tasted like mint, did not order anything with mint. We were in line for 20 minutes. As we were about to pull away after our order was completed, the young girl started "another f**king car, ugh". Will always go to the one near Walmart. read more

Another visit to the Dutch Bros in Lebanon, where my drink was made incorrectly, so I asked very nicely if they could remake it the way I ordered it and the lawn haired girl working there gave me the rudest look and shook her head and continued to spout off something rude, but you can't hear anything due to the fact that the music is up so loud you can't even speak to them This is the kids working there are rude and disrespectful and should not be dealing with the public because they're gonna give you one star every day down. This was at 9:15 AM on Tuesday morning the 21st. read more

Love this place the ones in Lebanon n Albany every one is always so nice and efficient can't wait to go back love the point system too

Sugar free Rebel with blackberry syrup. Yumm! Friendly broistas, awesome drinks. Try a hazelnut cocoa with a soft top. Sticker on the first of the month with your drink if u go early, and ask. read more

Dutch Bros Coffee - Coffee & Tea Near Me - Lebanon, Oregon

Oh ya the best coffee in the world every morning can't go with out best workers ever if u have a problem with your coffee they will fix it there awesome read more

I love the the drinks but the new crew is very slow, even if they aren't busy it's just pretty inconvenient

I had to give a "star" because there is no " MINUS STAR " rating... DB is a fitting acronym - DOUCHE BROTHER!!! Everything tastes the same... I have ordered many drinks " Peppermint Mocha" usually has nooooo mint taste. Candy bar mochas ,,,, well ,,, where do I start??? I ordered an English Toffee,,,, just tasted like a hot chocolate without chocolate...yes - TRULY!!!! Today I was given a Chai latte,,, it tasted like hot water ... Ho are they STILL IN BUSINESS????? Starbucks is sooooooooooo Much better!!! Dragons brew also 100 times better than DB... Human Bean - also good!!! I won't go to DB anymore.. Come on Lebanon- Boycott DB with me.... FOR THE LOVE OF COFFEE!!! read more

Iced kicker with an extra shot never fails me.. Except when I should be on a diet, but that's never really stopped me from eating or drinking anything before. Everything in moderation right? And who could turn down a creamy cup of espresso, half and half and Irish cream flavor?? Best part is that it's usually the cheapest drink on the menu! read more

Best coffee! Even better than Starbucks and cheaper! We made a stop there in our way from Portland to Bend and the service was very fast and great. Thank you read more

The coffee is very good if you enjoy sweet coffee but what sets Dutch Bros apart from their competition is their service. Their baristas must never have a bad day! It's almost annoying sometimes how friendly they are. The only negative I can give is that they don't have a drip coffee available. I ordered a black coffee for my dad one day and I think it was an Americano and those just aren't very good without some cream. Overall though I really appreciate their business model and their focus on service. read more

Worst place to get coffee ever!! Instead of making orders, they were kissing on each other. We ordered, paid and waited for our coffee as usual. Then we get asked if anyone took our order yet. They not only lost the order, but no one was making it after it was taken. Then they wanted us to pay again. Too many damn cooks in the kitchen. There were 4 people in that tiny space. And not one remembered they had taken our order or our money. read more

Dutch Bros Coffee - Worst place to get coffee ever! They were kissing on each other and not working. Took our order and money and forgot us. Not OK! - Coffee & Tea Near Me - Lebanon, Oregon

Kicker is probably the best iced or blended coffee they have and smoothies are pretty good too

Who doesn't love Dutch bros with the staff that asks a million questions about what your doing !

Was in business from out of town and had been wanting to check out Dutch Bros coffee as I saw them featured on Undercover Boss. The coffee and service were fantastic. Would go back in a heartbeat. Since it was my first time my coffee was free. HOW AWESOME IS THAT!! I just wish they had one in my area of SO CAL. I would never go to Starbucks again. read more

The staff at This Dutch Bros were awsome , met Margo and let me tell you as soon as I pulled up she greated us like we have been friends for years, turned an ok day, to us leaving excited ready to take on the day. Our drinks were just as we ordered and they were fast but not like pushy fast. Highly recommend this place read more

Usually service is ok, but yesterday I was waiting behind other cars to move up to drive through window when one the female employees unintelligently approached my car to take my order which would have been fine except my dog doesnt appreciate having strangers approach the car. The young lady didn't move back she just stood next to my window while my dog was going crazy. Very stressful. They should carry dog treats with them if they are going to approach cars to take orders. When I got up to the window they didnt make the right drink. The young lady put in my order incorrectly and so I still had to sit there and wait. The person who made my drink acted irritated and intentionally made my drink extra hot and did not put a paper cozy or hand protector on it. It took about 20 minutes for my drink to cool down enough to hold the cup. All in all very poor experience. I will not be going back there.. the kids all act rude and entitled . If the company wants to do better tell the entitled employees to carry dog treats!!! Especially upon approaching vehicles!!! read more

Excellent customer service by Josh at 5:30am! And a great cup of tea and cup of coffee! read more

Oh, what can I say....I'm addicted to their coffee and their barista's! They are amazing, I'm telling you what... they are fast, friendly and have my coffee made before I even get to the drive through! They never forget a face and have such friendly good natured staff. It is very obvious that they take exceptional care in their hiring of great staff! They are second to none! It's just so much more than the smooth coffee they make! It's the whole package! read more

Great coffee, great service. After a single visit the crew remembered my order and often have it ready when they see my car. I wish it had a sit down area with free wi-fi. Well run place, always looks clean. read more

I must say, it's nice when a place that you haven't visited in a month has employees that remember your name. This is one of them. The staff is great and efficient, you never have to wait long, and the drinks are consistent. I can't give it 5-stars because, well, the coffee at DBs is only so-so, but for their shops this is a great one! read more

Excellent coffee and service! Don't let a long line of cars turn you away. They move pretty quick. The menu is short and easy to read but if you don't see what you want they can make much more than what's on the menu. read more

New in town and first time going to a Dutch Bros. The coffee was great, clearly quality ingredients. Passionate and super cool staff. Will be back many many more times. read more

The employees are amazing and so friendly. The drinks are always perfect! I love the Dutch Bros in Lebanon especially.

One of my favorite parts about moving to Oregon was the abundance of Dutch Bros. The people are always super friendly and I've haven't had a bad drink from them yet. read more

Great coffee. Just wish the baristas wld all make the drinks tbe same. It's always different.

Solid coffee and always very friendly and energetic baristas! The only thing I don't liek is the line!

Every time my boyfriend and I drive through we have the best experience! Extremely friendly staff, and very quick, they make you feel very welcome and are extremely efficient! A+!! Their vibrant energy give you a boost before you even drink your espresso! read more

I've just recently became a big dutch bros fan. The baristas are very good at introducing you to new drinks and making you a special mix of flavors if you want to mix it up. Theyre so friendly and very quick! I have yet to have a bad dutch experience. A lot of the coffee is too sweet for me, but their sugar free iced caramelizer is delicious! read more

Best coffee in town. The workers are always friendly and respectful. I always get a chocolate picture freeze. Lately I've been getting the FlapJack frost and that's yummy too. read more