Talk about friendly amazing staff these guys are really on top of it. They always greet you with the biggest smile and always have a few funny things to say while they take your order I it really is pleasant in the morning to have somebody with that kind of energy Serve you. They are so good at mixing drinks there are any will always always be generous about what they're serving and if your order is somehow not exactly what you wanted they really want you to be happy and I appreciate that. They will not let you leave unless you're happy with your drink. I highly recommend them. read more

what is the point in ordering online if you have to wait 10+ minutes for the barista to finish his conversation with the girls in the car ahead? he had already had taken their order and served their drinks, but just stood there chatting.... i understand wanting to connect with customers, but when you're impacting the experience of other customers, i can't say it's a good look, especially when it's happening multiple days in a row and making people late to work. go have a conversation on your own time read more

We took a pit stop and ordered a cocomocha and an annihilator. The coffee tasted funny and we ended up throwing away the majority of the mocha. The total cost was around 20 bucks. Overall, mediocre, if not poor, for way too high of a price. read more

Location has gone bad so far. The line is always insane. Workers are so unfriendly I rather drive 20 minutes to a different location to get a coffee. I had a free drink on my pass but the girl didn't even bother to ask for my app. She was to preoccupied by the other car. Customer service was absolutely garbage after eating in the largest Dutch bros line I've ever seen. This location used to be good and recently it's absolutely garbage the way the workers treat you. The line is way too big to be treated like that at the window. Smh read more

Such friendly staff really love stopping here !! Had a cold brew coffee and infused lemonade. Really wish we had Dutch Bros in Seattle hopefully it's coming soon as I will have this coffee over Starbucks any day ! Service was super fast and fun ! Wish I had more to write but all I can say is every time I stop at a Dutch Bros I leave with a smile ! read more

Dutch Bros Coffee - Cold Brew with mocha and Infused Lemonade! YUM - Coffee & Tea Near Me - Vancouver, Washington

First timer newbie! Super cool Guy with forest spirits on his hat (also very cool especially since I've been to the Ghibli museum in Japan) was friendly and helpful. I ordered a cinnamon breve latte half sweet and it was perfect!! Sweet girl at window made the short wait fun. Thanks everyone at this locarion you ROCK! read more

Dutch Bros Coffee - Coffee & Tea Near Me - Vancouver, Washington

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Drew is the best worker!! he had a great sense of humor and made our drinks soo quick and definitely made our night!! love you

Fast, friendly, and free (for first-timers)! There are a lot of F-words you could use to describe Dutch Bros Coffee, but the best is probably fantastic ... effin fantastic. The party inside the little shack with dual drive-thrus seems to be poured into every cup of coffee that goes out the window. And by party, I mean elephant-size doses of caffeine or sugar ... preferably both ... sprinkle adrenaline to taste. Dutch Bros is not a good potion when you are looking to relax or chill out. It's more a sugar-rush, caffeine-high kind of stimulant to have you jacked for the next 45 minutes. Your cardiologist and heart will disapprove, but at least you'll run around like Jason Statham in that 2006 energy-flick Crank for an hour or so. And if your energy starts to wain, just do a u-turn and head back because this Dutch Bros Coffee is fast, friendly, and effin fantastic. read more

Hands down the best Dutch Bros location ever! We've tried several and are always so impressed with this location & hold all others to the level of service that we always receive here...It's a tradition that we stop here before church - every Sunday - and get drinks for our entire family. I don't generally like coffee but they have so many options other than coffee that I find myself putting my soda aside and partaking with my husband & 2 daughters. Their employees really seem to care & know their products- their recommendations are always great (especially white coffee in their eggnog latte)... read more

Dutch Bros Coffee - Coffee & Tea Near Me - Vancouver, Washington

The variety of drinks is so amazing. They have something for EVERYONE and delicious toppings to bring it together. Their service is impeccable and they are so kind and talkative. I definitely recommend if you have never had it. read more

coming from someone who loves Dutch bros and has almost never had a bad experience. Today was the day for a bad experience. If I could upload a photo I would show who gave us this experience but I can't. We pull up to the HAZEL DELL DUTCH BROS, and there's 2 cars in front. which normally is about a 5 minute wait at most honestly. WRONG. The lady at the window talked to the car in front of us for at minimum 10 minutes probably more. Enough time I could write this review and I don't even like leaving reviews. Keep in mind it was not busy at all. No cars on the other side but while waiting for this girl to stop talking multiple cars went through and got their drinks on the other side. INCLUDING the person in front of us. They had their drink for plenty long and no one cared, ESPECIALLY the worker. Overall I'm very unpleased with the service tonight and if only I knew who the worker was, she could hopefully get some kind of talking to. We're all human but cmon, this bad of an experience is beyond me. read more

The workers were so sweet! The lovely barista Kate even gave us some tattoo recommendations which we loved. They accidentally made an extra drink so we got it for free :) read more

Dutch Bros Coffee - Chai Latte - Coffee & Tea Near Me - Vancouver, Washington

Love this place! Staff is super fun and friendly and the drinks are always on point. It's cheap for huge drinks and definitely better than black rock or Starbucks. It's always ridiculously packed though. Sad face. I don't go that often solely for that reason. read more

Went there last night, I ordered 3 double torture freeze 2 large and 1 small. It came up $26.00.. I also tipped 15%... when I got my drinks she gave me 1 large and 2 small drinks. I was running late for work and didn't say anything but when I checked my account they charged me more than what I tipped. Also my drinks are never the same amount. Do they just charge whatever they want?! So disappointing. read more

First clue this is a great place, lines on both sides of the drive-through, and the walk-up window. Great staff outside taking orders and at the window. You leave here feeling good. Wish they had more food choices. Watch out Starbucks! read more

This was my first time ever trying Dutch. (Weirdo right? I know) I have my little local spots here and there and THIS particular day was really rough. It was the first real day of summer, 88° outside and I was carting my 2 little guys out and about to enjoy the sun. Needless to say I was totally exhausted my the late afternoon time and I needed a MAJOR pick me up. I was in no mood for Starbucks AND I needed a drive thru because I couldn't handle unloading and reloading my infant son and 2 year old son over again just for a quick coffee. I drove by Dutch and decided to pull in. I've never been and didn't know what or how to order. The lines in both sides were quite long but I got lucky and hit the shortest line. A young man was running back and forth taking mobile orders to expedite line time. This made me feel bad because being a noob I had no idea what they offered. However, the young man was very helpful helping me decide. He asked what I was looking to get and I said def. Some kind of strong but smooth iced coffee, and that usually the drinks I order have vanilla and caramel ... He said he highly suggested the golden eagle and gave me a quick description. Sounded good so I said sure. To make things OUT OF THIS WORLD AMAZING (which was perfect timing since I was having an absolutely awful, terrible, horrible day) they said the drink was on them!!!! Idk if that's the norm or not but I truly appreciate a company that offers that to help welcome a new customer. The drink was delicious and helped me thru my day. Thank you! read more

Coffee is delicious and fairly priced. This location is definitely the slowest Dutch brothers and unfortunately it's the closest to my house. There is always a line and there are runners taking orders with a tablet less than 50% of the time that I go there. read more

Love Dutch bros but this location can not handle their customer volume. They come to your window and text your order to the baristas, but they do not even make eye contact the whole time me at your window. The small talk while getting your drinks feels forced- just not the vibe of Dutch bros. This is the closest Dutch Bros but until I have 20 minutes to get coffee I have to pass read more

Love this location! It's right around the corner from my apartment. The free stickers are my fave thing!

Thank you for keeping TWO lanes open! Because of that, this is our new regular DB. As always, the service is exceptional

They coffee is really good! BUT... That line you have to sit in is sooo long. I was the 3rd car and I was in line for 35mins. read more

Dutch Bros Coffee - Coffee & Tea Near Me - Vancouver, Washington

Probably the slowest of all the Dutch Bros I've been to. The people are nice enough that work here but the lines are very very long. Why they don't use runners here constantly? I don't know. Even when they do the lines are longer than most other DB. I visit DB at least once a day. So my hope is they improve their customer service because more & more alternative stands are opening in Vancouver. Even I have started going back to Starbucks & going to Black Rock over waiting and waiting & waiting..... read more

Dutch Bros is generally amazing. However, this location seems to go above and beyond the already high bar Dutch Bros has set for itself. After only a few mornings they recognized my drink order and learned my name. They always make my drink perfectly, even though it's not standard. They work quickly and rarely have lines in the morning. When they do, they have someone out there taking orders ahead, even if it's raining! The location is great too because it's right off the 5, making it convenient to stop at during my trips into Washington. Don't forget to ask for their monthly sticker! read more

I stop by the other day and the lady who took my order flashed me. Can beat that coffee and tits! Dutch Bros. Coffee is a privately held drive-through coffee chain headquartered in Grants Pass, Oregon, United States, with company-owned and franchise locations throughout the western United States. Dutch Bros. is the country's largest privately held, drive-through coffee chain,[3] with 233 stores in 7 western U.S. states.[4] History Company stand in Hillsboro, Oregon Dutch Bros. was founded on February 3, 1992[5] by brothers Dane and Travis Boersma, third-generation dairy farmers in Grants Pass. They bought an espresso machine and experimented with a hundred pounds of coffee in their empty milk house in Grants Pass. After a month of handing out free samples to friends and family, the duo began serving up mochas and lattes at a pushcart set up in downtown Grants Pass. They named their company Dutch Brother's [sic] Coffee Company, or Dutch Bros. Over the next few years, permanent kiosks opened in other parts of the city, including a coffeehouse a few blocks from the original stand. Menu Dutch Bros. roasts all their own coffee, a three-bean blend sourced from direct relationships with El Salvadorian, Brazilian, and Colombian coffee plantations. Flavored coffee drinks are made from ingredients such as Torani syrups, a blend of Dutch Chocolate milk, Oregon Chai, Pacific soy milk, and Harney & Sons teas.[6] In October, 2014, the company announced the release of Dutch Bros. Single-Serve Cups compatible with Keurig-style brewers.[7] Franchising Dutch Bros. franchising is available to existing franchisees and employees only. An employee or franchisee must meet certain requirements before being able to apply for a franchise.[8] Media November 15, 2013's CBS Undercover Boss the cofounder Travis Boersma went undercover in his stores and to one of their El Salvadorian plantation suppliers, El Olvido plantation, which supplies them with roughly 25% of their coffee beans. Charitable causes In October 2009, co-founder Dane Boersma died of Lou Gehrig's disease. In his honor, all locations annually donate one designated day's proceeds to the Muscular Dystrophy Association. In 2013, $271,579 was donated to MDA for research and family services funding.[1] The company also participates annually in a "Buck for Kids Day," when part of the proceeds benefits regional nonprofit organizations. In 2011, over $93,000 was raised for this cause. In addition to specific causes, 1% of gross sales is invested into the community by each retail location. Another cause Dutch Bros. raises money for is Breast Cancer Awareness. read more

Waiting in line at the Grand Opening of our newest Dutch Bros. The broistas are doing a good job of keeping spirits up as we wait. read more

Dutch Bros Coffee - Grand Opening - September 4, 2014. - Coffee & Tea Near Me - Vancouver, Washington

Just received the best service here today and the guy and girl working during this time were so helpful! We didn't get a chance to get their names but we went around 10PM on 4/10/19. The girl made sure our drinks were perfect as well before we headed out. It was our first time here and she gave it to us complimentary. Best experience ever! Dutch Bros is so much better than Starbucks. Wish we had this in my city! read more

Ummm I usually love this place but there is a girl working there today with blue/Gray/purple hair who is SO rude. No smile. Bored tone of voice. Look of absolute disdain on her face. Behaves as though so am inconveniencing her by patronizing her place of employment. Ugh! Makes me not want to go back if I have to deal with someone like that! Yuck! Bring back all the good employees. Please. I used to come here every day but it seems like every time a good employee leaves a shitty one is hired in their place. Disappointed. read more

To die for, but must watch the waistline. Dutch bros is a family outing. There's a treat for everyone. Even neighbors join in inviting and carpooling to Dutch Bros. Now if we can only limit our trip to maybe twice a week, there will be no guilt feeling. But it's so, so, so, so good, yummy good! read more

Amazing staff, great coffee! Friendliest people I have met in a really long time! If you ate nearby you absolutely need to stop by and try them out! read more

Dutch Bros Coffee - My first ever - Coffee & Tea Near Me - Vancouver, Washington

Not my favorite Dutch. Service seem to be lacking today window employee did not seem to be in the best mood.

The wait times can be a tad much. I clocked it out of curiosity and it was a little over 14 minutes (timer started when I got in line and ended when my drink was in hand) with only four cars in line. It's coffee, not the second coming of the messiah! Speed it up! read more

The drinks are fine as always, super sweet, highly caffeinated and exactly what you're looking for. But the customer service here is a friggen joke. It's Sunday, both lanes have at least 5 cars, there are 3 people outside taking orders and 6 or so employees on the inside. There busy, I get it. I work I customer service too. However, twice when we attempted to place our order the guy at the window turned around and started chatting with a coworker. One girl lifts up all 3 tip jars and makes a comment about how much money they're making, everyone cheers... all talking to each other, meanwhile the driver of the car opposite me and I make eye contact and feel like we probably won't be back. This isn't your damned social hour, this is your job. read more

I used to be a Starbucks drinker but switched because they've gotten to be too expensive. I normally go to black rock but discovered that Dutch bros is cheaper so depending on which area I'm in Determines which coffee shop I go to. Today, I was in a rather irritable mood prior to my caffeine overload and I drove to the hazel dell Dutch bros location and was in an instant good mood. They were extremely kind and prompt with my order. A smile really does make a difference. So thank you guys for the warm welcome! read more

Every time I go they always make me happy they are so nice I just can't and it's really clean there and look so cool

If you're coming through the drive through, you might as well take the extra 3 minutes to go to black rock instead. The prices at Dutch just got bumped up and by the time you get to the bottom of your blended drink, it's just a block of ice. Good almond milk tho. read more

I'm from California so Dutch bros was new to me. They were super friendly and even gave our dogs treats. I got a German chocolate latte with almond milk. I love that they have alternative milk! It was not really sweet. Which I was worried about. My nephew loves their energy drink. The kids also enjoyed their hot chocolates. read more

Normally this Dutch Bro's is very friendly and I never had any problems, although tonight we had a miscommunication with a whole milk/oat milk and we got whole milk when my girlfriend cannot have dairy. We went back to ask for our drinks changed to oat milk and we brought our drinks which were both mostly full and the employee immediately started looking for our order and was very defensive in the fact that it was oat milk and was implying that we were wrong and was very rude about it. Then I told her it just didn't taste like oat milk and she cut me off and said she's trying to find our order and then finally found the order just to let me know she had put down whole milk and misheard me. I have never had anyone be so rude about something they messed up on especially when the customer is always right and in this case it can cause a major allergic reaction. She then proceeded to ask for our drinks back but never once apologized or asked if my girlfriend was ok after consuming dairy to which I had already told her she was allergic to. This was around 10:30 pm and we were never once rude to her. read more

I used to be the biggest dutch fiene, back when their company morals were straight. It was poppin because they actually gave a personal experience, although now, the person never bothers to talk to me anymore. I get it, customer service drains you out but they don't even ask me how my day is going anymore, its just "whatcha drinkin today?" The thing that makes me the most upset is when you know the person, they will give you three stickers and fill up your stamp card which are huge no-no's for dutch workers. They ignore all the rules when their friends come by. They don't branch out and socialize with new costumers which makes me not want to come back, if I didn't want the experience I would go to another place that has better coffee. This leads me to my next point: their coffee kinda sucks. I'm sorry to say this, but the coffee, rebels, and teas aren't good. I go there for the experience and a mediocre drink after. When I don't get the experience, I don't enjoy the drink as much either; making me think that I wasted my time and money for something that's gonna melt in my car afterwards. My last point is that the workers think they on some other level for working at dutch (it's a coffee shop, you'll be cool when you get a job that pays above minimum wage). Their cocky-ness is very uninviting, I want nice and genuine people that want to lift peoples spirits and are actually interested in the other person; rather than to just be nice for a tip or make the interaction less awkward (you can tell). {Just a thought: to help boost with the socializing, you can teach your workers how to socialize because it is a skill that needs to be learned and practiced} This is something that has been on my mind for the passed several months and I just wanted to tell you guys why y'alls business is going down. Alright, this TED talk is officially over. Not trynna be mean I'm just giving you guys some pointers how to become better. If y'all want to stick to your methods, then disregard my review. Although I'm pretty sure I'm not the only one that feels this way. *okay, after reading some other reviews it seems that another place of interest is that y'all take forever. I agree too. When it gets busy, stop socializing with your coworkers, talk to the costumers for the split second you can and make those drinks! Talk more when it's more calm, this will make the people that came during busy times still get there drink with a slight interaction (we understand you guys get busy, but don't shoo us away like a needy child). I would always make sure to go when it's not as busy for that interaction, which will make the business flow more steadily as well. read more

The best around for what they do. Friendly employees and best prices for Americanos. Long wait times can be an issue but most good places have lines these days. Sabrina and Kelsey are always super nice. Thanks! read more

This place is ALWAYS packed. But usually they have someone outside with a tablet taking orders, don't tonight, don't know what's happening, but as I said it's always busy. I still come here knowing I will have to wait. This is to say the coffee is good. Ordered a half sweet white chocolate mocha, and it was on point, and the barista was really great. I'll definitely be back, especially because it's close. read more