This particular shop has extremely friendly and helpful staff. They always have a very good…read moreselection. Jacey and Andrew helped me out today as in the past, and they are always killing it with their knowledge and expertise! Great deals at this place most all days and months.

I've been to a number of dispensaries in Puerto-state area and this one on the bottom of the…read morespectrum! Service, pricing and overall experience would lead me to suggest others in the area I know parhump is a little different than other metropolitan but I still have trouble recommending this source. The one in Eastern in Las Vegas/henderson is a completely different experience!!

Came here on a Saturday evening before heading back up the road . Only 1 person working at the time…read moreand there was a customer that had just walked in prior to me. Once scanned and buzzed in , bud tender provided me with the best hybrid options they had. Got eighth of orange push pop and grand Gelato . Both were a little dry but potency was there and did the trick. As a first time customer spend 35 get a free Eighth. So basically got quarter for 35 not too pricey but not the cheapest. All in all if i were in town I'd go again and recommend

I purchased an advertisement deal , 5 yummy gummies for 50…read morebucks. Got home 10 minutes later and opened one package and found them melted to the bottom of the package. The same with the other 4 packages. Went back to the Pahrump store where I purchased the gummies and was told to talk to some long haired guy. I told him what happened and he accused me of leaving them in the sun to melt. I explained it took 10 minutes to get home in an air conditioned car and this is what i found. I asked if theres anything he can do and he leaned forward and said" absolutely nothing". I dropped the sticky gooey package on the counter with the other 4 packages. The long haired a-hole told me that was real mature an spoke loud enough for the customers to hear, "your not allowed to enter his store ever again". NEVER GOING BACK TO THE GROVE AGAIN. THE SOURCE DISPENSARY IN PAHRUMP IS A MUCH BETTER PLACE TO DO BUSINESS.

Great help very friendly people I showed up with no clue what I wanted but angel was Abel to help…read moreme find exactly what I wanted and even showed me some cool different products I've never tried thank you!

excellent selection and pricing. convenient location. drive thru option is a plus. my bud tender…read moreXENIA was very knowledgeable and friendly. I HIGHLY RECOMMEND!

Went to this location to use my 40% off "ENTIRE PURCHASE"…read morecoupon I was sent. I show up to purchase the puffco pivot. I was basically told that they couldn't honor it because puffco would send them a cease and disist order. So then why are you false advertising? The coupon states "ENTIRE PURCHACE" If thats the case then shouldn't the dispensary eat the difference and then put an exclusion clause on their discount offer? Won't be shopping there again. There are to many other weed stores to put up with false advertisement. Me not shopping at your stores Won't inconvenience your company, but I will be telling g my fellow stoners to be careful when they see your advertisements. UPDATE The management reached out to me the same day. AWESOME. They told me to come in and that they would honor my coupon. Now that's customer service. I really appreciate it when a company recognizes the challenge and handles it. Will be back and will tell friends. Thank you. From one star to 5 stars.

Josh at the front desk was nice Staff is lovely…read more Been using this spot for a year on and off and I've never been disappointed. The bud tenders and clearly educated enough to make u happy or float lol

Give Blase a raise!! Super cool, personable, and knowledgeable of the products. Addresses me by…read morename anytime i come in and always has a great attitude in assisting. I've been meaning to leave a review for months now specifically for Blase, although I've forgotten many times to do so, and every-time i come back, i remember why i was leaving that review for him. Keep up the good work!

As much as I enjoy coming here and the customer service is great, always friendly and nice, there…read moreare a few issues that need to be seen by management or an owner. I've been coming here for years, usually do curbside pickup, and there are more times than not that I'm told my total is more than what it said online... and even on the receipt. I'm not sure if they're wanting a few extra bucks for a tip or not, but it's always around $4 or so that they will add onto the total that doesn't reflect any charge on my receipt. I pay in cash. The other day I also had a situation where the pre rolls I bought had nothing in the package, which I was a bummer, I had to drive all the way back to get it sorted out! No complimentary pre roll or anything to remedy the situation, which is okay but dang, just sucked after coming home from a long day to have to drive back. Check your products before leaving and your receipt!

Justin today was awesome. CRAZY patient and super…read moreknowledgeable. I had so many questions and was looking for a large variety of specifics and he didn't blink. Love the staff here.

I've been going here for years. Love Green. However today my experience was beyond frustrating…read more Yesterday they forgot to give me my id back. They called and the guy apologized and said he would put it up front so that I could pick it up in the morning. Jump to today. The guy at the front named "T", first of all he was wearing sun glasses inside, he rummages through the drawer for a second and says he can't find it so he leaves makes a joke about me thinking I can't hear it. Then comes back yelling at me talking about he's going to be manager soon. The managers are all looking for my id. Meanwhile the only employee I actually recognize calmly looks in the same drawer, sees my id and gives it to me. Idk his name. He had long hair. But he was truly the only one who was taking my situation seriously. T should not be a manager and the security guard who tried to escalate the situation more needs to be checked too. I have spent thousands upon thousands of dollars at this place and all I wanted was a sense of urgency when looking for something of mine they shouldn't have had in the first place

The Dispensary at Decatur and Eastern Aves have the widest selection and the best prices on carts…read moreIn Vegas. The staff at both locations are always super freindly and knowledgeable about the products. Jesse James over at the Eastern Ave location always goes above and beyond. Take care of that employee bc he takes good care of the customers.

As a VIP, medical, and pickup patient, I wanted to bring a recent experience to your attention…read morebecause I genuinely believe it deserves your awareness. I have been a patient at this location for more than eight years. That kind of loyalty is earned, which is why this experience was so disappointing. I have continued choosing this dispensary over countless others because of the service and consistency I have received over the years. My interaction with Alfred fell well below the level of professionalism I expect from your brand. Rather than answering my questions respectfully, he was dismissive, condescending, and lacked basic customer etiquette. Instead of educating a customer, he made me feel as though I was asking foolish questions. No customer, especially one who has remained loyal to the same location for over eight years, should leave feeling belittled. As someone who regularly reviews businesses, I know exceptional customer service is what creates loyal customers and positive word of mouth. Poor customer service has the opposite effect. After this experience, I understand why this location has accumulated so many negative reviews centered around customer interactions. One employee can have a significant impact on a business's reputation. Alfred's communication style is undermining the customer experience and, in my opinion, diminishing the reputation of your brand one interaction at a time. I am sharing this privately because I believe owners deserve the opportunity to address concerns before loyal customers simply stop returning or post public reviews. I hope this feedback is received in the spirit it is intended. Coaching on professionalism, customer etiquette, respectful communication, active listening, and de escalation would greatly improve the experience for future customers. Thank you for taking the time to read my feedback. I sincerely hope it leads to positive change because your loyal customers deserve the same level of respect that keeps them coming back year after year.

I was looking for items that would work for me Jeff, bud…read moretender was the most helpful I have ever dealt with Saturday night he was working we did everything over the phone Jeff , my order was perfect Lisa P

Planet 13 is the best dispensary in Las Vegas!!! They have the best prices & the best people…read moreworking there. Jeff is super cool for hooking us up with a discount! Highly recommend 10/10

Nikki was Amazing! Super helpful and understanding on my first visit. Answered all our questions…read more Love this place

I love this store! They stay so true to their concierge level consulting Roots making each person…read morefeel like a VIP. Some of the most knowledgeable customer service in the valley. The recent remodel is so beautiful. It gives the story even more personality and more comfortable feeling when you walk in. Great deals and better service. 10/10

Prices have always been good here and the staff has always been nice was my go to for about 2.5yr…read more there almost and never had any issues. Well ok one time they gave me .5g carts instead of .9 and when I went back in they just immediately gave me new set of .9s without issue. So I've had 1 "issue" I guess but they fixed it immediately and I can work with that they do nice stuff every now and then too like food trucks outside they give you a meal ticket for if you spend $50 on product etc. Thank you for not price gouging us like everyone else has been, Green

Dry weed and bad customer service. They need some new employees. Some of them should not be working…read morea job like that, not competent and rude. Could learn how to be courteous.