I've been going to this salon for a couple of years now Jasmine is an absolute amazing masseuse…read more However my last experience on June 10th I had a gift card to pay for my services the receptionist accidentally instead charge the entire amount on my credit card because that was what I was using to pay Jasmine her tip. The owner Chris first off took over a week to respond back to my complaint about my credit card charges. Instead of him asking me what happened he listened to whatever his receptionist told him when I talk to her on the phone. Mind you this was not the person that I had engaged with on the 10th. Saying that I paid with a card and that I changed my mind to use the gift card which was a lie. Chris said he cannot refund me my card because of a new system that was installed. He proceeds to tell me to call my credit union and dispute the charges. I called my credit union and explained the situation. They said that it doesn't work like that. I reach back out to Chris and he has not responded back. I have yet to receive my refund till this day. I'm putting this review on all platform. No one should have to experience this his customer service skills is horrible. I'm also reporting this to the Better Business Bureau

Had an amazing facial with Aiyannah. Definitely fell asleep a couple of times. Would totally…read morerecommend.

Sonja is great! Love the variety of the services offered and always happy with the results!read more

I have been a client of Sonja's for several years now basically for lash and brow services and…read morerecently decided to become a VIP. I have always taken good care of my skin but by purchasing a plan it gave me the opportunity to experience treatments I probably would have never tried at a great value. I found out what worked for me and what I liked. Some procedures were less comfortable than others but I discovered what gave me the results I wanted. Sonja's gentle touch along with her experience and expertise have made her my go to esthetician for my skin care/beauty needs. My skin is healthier and in better condition than ever! Thanks!

This is a little tucked away place in Caledonia off of Douglas Avenue. Very nice on the inside and…read morethey have coffee and tea while you wait. Betty the person who did my hair was very nice and professional. My overall experience and haircut was great.

This is a deceptively elegant salon housed in a two story, converted home. The salon is modern &…read moreserene. Seating is plentiful & comfy. And the STAFF...they are wicked amazing! There is no lack of talent within those walls! I have very over-processed hair due to my penchant to make my dark brown tresses blonde...Betty & Bailey have been able to make my locks smooth as satin! They listen to me during our consultation & take my concerns/questions seriously. Every process is explained to me as well. I'm so happy I found this hidden gem on the North Side! I'd recommend this salon to anyone!

I was so excited to went to my first nice beauty salon in Wisconsin they don't finish the work…read morebecause don't have enough time and I wash and dry my hair at home not a place to go if your hair is curly.

Renne never fails to impress with her styling technique and savvy. She is amazing and I can't wait…read moretill she colors my hair!

I got a brazilian done for the first time, and Brenda made the whole experience way less…read moreintimidating. She was kind, efficient, and thorough. Overall, the experience and wax were great!

I am difficult to wax and I know it is challenging to find aestheticians who will accept male…read moreclients for body hair waxing and Brenda did that and (honestly) did one of the cleanest and natural looking waxing I've had. I highly endorse!

Heather gave the best dramablade facial. Highly recommend. Great relaxing facial. I'll be back.read more

I just had my first gravity colonic and I'm not going to lie. I was very nervous and feeling…read moreembarrassed but Terri was very professional and very acknowledged. The procedure was smooth and I'm very pleased with the results. I'm definitely coming back. To this hidden gem.

I would not recommend this business I paid 40 bucks for threading and tinting and I looks the exact…read moresame as I came in never again

Always welcoming and does consistently good job . Never wait long …read more Very fortunate to have her in our area.

The staff was incredibly nice, place was clean and services were great. This is the best nail salon…read moreI've found in the area - and I've tried a lot! It also was very relaxing and not crazy loud music. Great job! Can't wait to come back!

If you're looking for a clean, professional environment to get your nails done, Epic is the place…read morefor you! I've been a loyal customer for over 10 years; I have mistakenly gone other places and they have RUINED my nails while taking my gel polish off. Epic takes the extra time to soak them off and gently remove the old gel vs grinding them to oblivion. All tools used are sterilized and unopened until ready for use. Lots of pretty colors to choose from in regular, gel, and dip. Highly recommend making an appointment as they have many long standing customers. Thanks to Epic, my toes are always beach ready!

First timer for this establishment. Made an appointment, entered it on my phone calendar. Got there…read moreand she said I had the wrong day. It was scheduled for next week. I called to confirm on Friday for Monday. Got there they said my appointment wasn't for an hour! Now, I had it confirmed! I asked her to Just cancel it. Without hesitation she said ok. Not, we can see if we can work something out or try to accommodate me in a courteous way. Mind you I'm a Black Woman in an empty white establishment! This is what we get when we want to receive a service from the wrong place with the wrong people! Shame on you!

I came here for a bachelorette party & had an amazing time! The staff was so so kind & helpful…read more Paris, my nail tech, was INCREDIBLE! My nails look lovely & she was so personable. We had great conversations and I enjoyed her company very much! If I didn't live an hour I would definitely be coming back to her. Check this place out & if you're wanting your nails done request PARIS!