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    Dynamic Auto Ranch

    5.0 (1 review)
    Closed 10:00 am - 6:00 pm

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    10 years ago

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    Toyota on the Trail - Sold to me with undisclosed plug in sidewall.

    Toyota on the Trail

    (78 reviews)

    Bought a used van in the early spring - they didn't want to do the things we agreed that would be…read morepart of the deal until 2 days before picking it up despite them having over a month to have things in order. We were coming from several hours away, and aren't from the city, but they didn't seem to be sympathetic to this. They assured me everything would be taken care of. However, upon us arriving to pick up the van, it was filthy. They did a quick vacuum but never detailed it. The paint pen they were to throw in was the wrong color, there was no paperwork to hand me. I had limited time as we were only passing through. Later, once I sent pics of the dirt in the car (stains, coffee spills, wood debris scattered in storage areas, used toothpicks...) they agreed for me to come in at anytime in the future for a free full detailing, Ultimate package. About 3 months later, it worked out we'd be in Edmonton again, so when I called I learned I was downgraded to a lesser detailing package for no given reason. I had to fight to have it be the original Ultimate package. They said they'd do that. Also, they said with the sale of the van it included lifetime oil changes - so I thought I'd get them to do both on the one trip. It was then they said first I had to purchase the regular, ongoing maintenance work in order to continue to qualify for the "free oil changes"...okay, that was not made known to me before the sale. They end up doing the detailing but when I picked up the van, it was clearly not a complete "ultimate" job. It was still easy for me to find dirt under the chairs, around the consols, in the vents, no paint chips were touched up as was part of the ultimate package, stains were still in the seat (maybe they tried hard, but didn't come out still..I'll give the benefit of the doubt), but it's okay, the did exchange the paint pen for the correct color ;) I have lost patience with dealing with Toyota On The Trail - I don't want to call them again just to continue an uphill conversation which every time was a struggle. So, I'll clean it, the way I know it can be done...but I doubt I'll ever buy another used car again and I wouldn't recommend this place if you enjoy good customer service. Sorry boys, you sold me one vehicle, but certainly didn't gain yourselves a long-term client.

    Toyota are fantastic vehicles! Too bad this dealership isn't at the level of those vehicles! I will…read morebuy another Toyota but not from them.

    Southgate Volkswagen Audi

    Southgate Volkswagen Audi

    (3 reviews)

    Great service at Southgate Audi, I went there a couple years ago to look at SUV's. I enjoyed the…read morefriendy staff, clean cars and not pushy salesmen. We ended up returning 9months later and the company was organized and knew exactly what I wanted!! Thanks to Aaron for finding me the perfect SUV! Finace department was great and friendly and got me into my vehicle in just 3 days! Thanks for the service Audi

    I bought out my bosses lease on his VW Passat. I love this car, it's the perfect daily driver…read more This dealership has been very helpful and good to me. For instance my mom wanted to pay for winter studded tires for me, and the front end was being a pain in the ass about it. So I talked to the service manager and low and behold she gave me a pre authorized payment form for my mom to fill out and fax back to me to authorize a payment from her for my purchase. Great service department, amazing actually. The parts and service department talk with each other, they know what they need, they bought and buy extra winter studded tires for winter and sell them at a discounted rate the next year. The ones I bought and have on are some of the best winter tires you can buy, tires warehouse couldn't beat VW's price, I was very impressed. Basic services are a bit pricey but hey, labour is expensive and I don't have a garage and tools to do it myself so I'm not going to complain. Oh and this entire emissions scandal, please.....there is. I thing wrong with my car and it still meets our provinces standards. But hey I'll take something if they give it to me. This dealership is great, the give me the services I ask for, I am very clear about what it is I want though. Cheers, enjoy being serviced;)

    Dynamic Auto Ranch - car_dealers - Updated June 2026

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