They charged me $400 a piece to change a one ich broken gate valve with a ball valve that cost $25…read moreeach on Amazon. Be prepared to be shocked and gauged!

Kotz Heating and Cooling in Waterford Township MI FIRED a homebound female Waterford senior citizen…read morethat has had brain surgery twice, has partial blindness, speaking difficulties and is epileptic. Matt, a Kotz supervisor in the Waterford office called her and said, "I will tell you what, you are just a very difficult person to deal with... you hear me? You are just going to have to call another goddamn company to deal with! I am done dealing with you! You are complicated and difficult and nobody wants to come out to your house and deal with it. You don't have any options! There's no one here that wants to take your work! Is this how Kotz treats disabled seniors after they get their home? Overpriced, by the way. Also, did not cap the chimney properly when installing a 96% efficiency furnace and now it is leaking. They won't address it, it was easier to kick this old lady to the curb! AVOID Kotz Heating Cooling and Plumbing if you are SENIOR, or DISABLED, or COST-CONSCIOUS, or simply not 100% normal!

Beware of this company they charged me double the price for a job.I had a part replaced on my air…read moreunit that cost 10-30 dollars.I was charged $650.My air went out on one of the hot days because live in a colonial style house it was extremely hot.I spoke with several other companys the job is under $300.Meanwhile I've tried to reach out to a manager several times and can't get a resoonse.

Highly recommend. Answered the phone on the weekend. Scheduled me for a same day appt. Tech called…read morewithin 30 minutes of arrival. Mill arrived discovered the issued immediately. Offered two options. Corrected the problem with our AC. Also, installed a new WiFi thermostat. Very pleased with the price, service and products.

I was extremely happy with my experience with C&C! My hot water wasn't working, which is definitely…read moreinconvenient, and they were great with getting me on the schedule quickly! I also love their text feature where they send you a picture of the technician coming to your house and call you to let you know when they're on their way. Wonderful customer service!! Kevin was the technician who serviced my hot water heater and went above and beyond to help me. He was friendly and thorough with his work and also explained the diagnostics in simpler terms (for people like me who know nothing about this stuff LOL). He even helped me clean my filter that was dirty and left me some extra tape. I highly recommend this company and will use them again for any HVAC needs!

The owner came out, he was very friendly. However, the pricing was not within my budget.read more

This guy is a joke.. He tried taking advantage of a elderly person gave me a estimate and then he…read morecontinued to call and text me wanting to hurry up and do the job . He was so rude.so I thought that was strange I called 3 more people for estimates and he was double the money for the same furnace to be installed.he was very abusive and a slime ball. Ripping people off lile that Do not use this guy. He is a theif....

Don't do business with this guy very unprofessional I asked for an invoice that should of been…read moregiven when I got my furnace took over a week, finally got it when I said I was going to give a bad review, then he was very rude about it he shouldn't even be in business save your money go elsewhere

I had previously used brinker plumbing and was satisfied with the service and cost. Since I last…read moreused them they were bought by Kotz heating so when I had a few plumbing services needed I again called them. This experience was a total disaster. The tech that was sent out refused to repair a leak in my built in whirlpool tub drain stating parts were no longer available and I would need to replace the tub. So I then bought a tool needed to unscrew the tub drain strainer and used some new plumbers putty to reseal the drain, TUB FIXED. Also needed a 3/4 inch copper valve replaced and was given a quote of $341.00. I decided that was way to high and I would do the job myself. The total work time for me was 25 minutes and $14.00 for the valve. In effect I was to be charged over $600 per hour labor by the plumber!

I really can't say enough nice things about Brinkers and all of their tech's including Jason, who…read morewas just here for the afternoon, installing a new water softener and sump pump. I've used these guys exclusively for the last few years, and I've never, ever been disappointed. Jason was even very patient with me, as I was late getting away from my client to meet him. He sat in my driveway for 30 minutes waiting for me to get home. I've used cheaper "handyman" types, and other plumbing/heating companies, but I've never been completely satisfied. These guys even do bi-annual inspections to make sure everything is tip-top shape.

Easy to do Business with....service scheduled quickly, repair tech was amazing and reasonable rate…read more I really like they service both Plumbing & HVAC! Please give them a chance!

Diego serviced a laundry pump which has stopped working. I am so grateful to Diego, as my pump is…read moreonly a 1 1/2 year and a half old. If you read up notches Shellback pumps they have some poor reviews. I got this because the last Shellback lasted since 1964. I highly recommend Superior Heating and cooling for all your plumbing and HVAC needs. Kevin and the team are true professionals!, Mary S

5-Star Review for Oak Electric…read more I can't say enough good things about Oak Electric! From start to finish, they've been dependable, professional, and impressively fast. They handled the installation of my furnace, A/C, and generator. Every single step was smooth, efficient, and stress-free plus competitively priced! What really sets Oak Electric apart is the people. I genuinely love working with my Oak team and I say "my" because they truly feel like an extension of my family. Whether I'm calling with a question or scheduling service, I'm always met with kindness, honesty, and a sense that I'm genuinely being taken care of. They NEVER dismiss my concern or questions. They show up when they say they will, do the job right the first time, and take the time to explain everything clearly. Plus they follow-up. I never feel like just another customer. They treat me with respect and care, every single time. If you're looking for a company you can rely on for quality work and a personal touch, Oak Electric is it. I wouldn't trust my home comfort and backup power to anyone else!

Oak Electric installed my solar system after I selected them through the City of Ann Arbor's…read moreSolarize Ann Arbor group-buy program. Overall, I've been pleased with the installation and the system itself. My concern is with the follow-up service. Part of the critter guard came loose and fell off, and it has now been almost three months since I first contacted Oak. During that time, I've corresponded with three different people at the company as well as their phone service. I initially asked whether the repair was covered under warranty. I also asked that, if it was not, they simply provide a parts list or tell me what I would need to buy so I could address it myself. I still have not received that information. I was subsequently told that Oak would take care of the repair, but almost three months later the critter guard is still sitting on the sidewalk. This seems like a relatively minor issue, and I've tried to be flexible about the solution. I would be satisfied either with Oak reattaching it as promised or with enough information to understand what is needed to fix it properly. I chose Oak in part because of its participation in Ann Arbor's organized solar group-buy program, and I otherwise like the solar installation. I'm posting this review because the normal service channels have not resolved what should be a straightforward service request. I hope someone at Oak sees this and gets it taken care of. I'll be happy to update the review when it is resolved.

STAY AWAY! I…read morecontacted Absotemp because my air conditioner broke -- right before a heat wave. I was told that there was a service charge of $90 and was given a 4 hour window. Matt, apparently the owner of the company, came a few minutes after the end of that window, a couple minutes after 4:00 p.m. (BTW, he smelled of pot.) When he got here, he asked what the problem was & I explained that the air conditioner wasn't working. He immediatey went to the furnace. I told him I wasn't having trouble with the furnace, it was the air conditioner. He then proceeded to tell me that they are connected, my furnace is old and inefficient, and possibly dangerous. He spent a lot of time looking at it and taking pictures. He then got a phone call and was gone for about 15 minutes. He came back and continued explaining to me about the different kinds of furnaces. I reminded him that I called him about the air conditioner. He asked what kind of thermostat I had and then he finally went to look at the air conditioner. He said that was old as well (both were probably original and from the 1970s), but he couldn't figure out when. He called someone about tracing the model, but they couldn't do it either. He then came back into the house & said he'd go into his truck and write up an estimate. An hour and a half later, I went outside to see if he was still here. All of his prices were really high. And again, it was AIR CONDITIONING repair that I contacted him about. After he asked if I had any questions, I said, "I asked you to come out because of the air conditioning. Can you do anything about it?" He huffed and went outside. He came back in after a couple minutes and said that it was the motor fan and "There's nothing I can do about, it Sweetie." :O (That was the second time he called me that!) When I asked if he had any suggestions, he said "Stay in the basement." It was not said with humor. He then asked for a check ("or an ACH") -- AND HE DIDN'T DO ANYTHING except waste nearly 4 hours of my time. I had 3 other companies come out after that. Not a single one charged for an estimate, they didn't take ridiculous amounts of time, and they didn't try to oversell me. Needless to say, I chose a different company.

Really a wonderful company. They are very informative and reasonable and do great work truly…read moreblessed to have had experience with Absotemp Climate Control Inc.. Five star

This place is awful. They did low grade work on my septic system. After they finished the job, the…read moredirt reclamation was not done properly. Everywhere you step you sink down like a foot. Then, the previous owner had some valves replaced, and when their service person pushed on some pvc pipes that weren't properly secured, he broke the system, which eroded my whole side yard, and sent water up against our foundation. I called to ask about them coming out to fix the problem. They scheduled an appointment to come out on Tuesday. The scheduler was not very friendly either. After waiting for an hour after the appointment, they called and said they weren't going to service our address. So they are refusing to honor their warranty, and they refuse to tell us why they won't take care of their work! What a joke this place is!!

Great service! Ethan came out the very next day and I felt he was very honest with the pricing;…read moreexplaining that we could spend ~$200 to replace the parts on a 20 year old toilet or spend $400 on a new one. He was fast, very knowledgeable, polite and most importantly, had fair and transparent pricing. I would highly recommend.

Had a hot water tank installed. I believe the work, when it…read morewas finally completed, was done well. There's a warranty, so we shall see. However, the exorbitant pricing felt violating when considered with accompanying delays and missteps. Definitely had the impression that the job was being "stretched". Observed workers in their trucks on phones when it was not 'break time'. Owner might consider retiring as he seems somewhat unconcerned about the customer service experience and eventual satisfaction.

Paid emergency service rates but service not fixed till 2 days later. He talked a good show about…read morekeeping the price down in the beginning but in the end was more than 3x the price of others. No breakdown on the bill to explain the absurd price. Good communication in the begining but then less and less during the project and no comment at the end when I expressed my frustration about the bill. Further disappointing was that nothing was cleaned up and the old water tank was left trapped between the new water tank in the furnace for me to deal with. We had to lift the old partially filled, very heavy, tank up and over the old water tank.