Royan was a champ for helping us out about a week ago. We wanted to switch over to Spectrum Mobile…read morefrom T-Mobile because of the great prices so we headed to our local Spectrum at about 1pm. We planned on adding 3 lines and also wanted to upgrade a phone. Unfortunately, we had a 3 hour sidequest because T-Mobile was a nightmare to leave. We needed a TMobile transfer pin so we were told to contact them by phone. The TMobile phone customer service said we needed to go in store. When we got to the store, they said we needed to call customer service. ANYWAY, we finally got the pin we needed and headed back to Spectrum at about 4pm. The Spectrum guys were swamped because they were short-staffed by two guys. This also happened to be a day where they had a few complicated customer service issues to deal with prior to helping us again. So, when Royan began helping us with our final transitions, we of course, were no exception to complicated issues. One of our phones was so ancient that it wouldn't adhere to simple transfer protocols (ESim activation). We ended up upgrading that phone and succesfully porting everything over. Royan also had to upgrade another phone and then activate the other two lines. All told, we didn't leave the store until 30 minutes PAST CLOSING. The entire time, Royan was upbeat while also being apologetic for all the issues. He remained patient and dilligent throughout the process and he finally got us everything we requested. While it wasn't an ideal amount of time to spend in the store, the experience was well-done because he worked until everything was completed and IT WAS DONE RIGHT. I had no issues with the lines, data transfers or the billing. Special props to Royan because he worked from open to way past closing and he did it with a great attitude the entire time. I know Spectrum customer service can get a bad rap for the extended wait times and slow service but please remember to factor in difficulty and quality of service received. Thanks Spectrum Carmel Mountain!

Came in on Tuesday 11 pm without appointment to return the wifi router…read more No line, no wait, CSR scanned the wifi router, confirm the address and driver license check and received the stuff, printed out the order. In and out in 5 minutes. I have been waiting in line for hours at this place before. Count my lucky day. When you live in the monopoly area of Spectrum internet cable, then try to get the best out of it. Need to call and request update package every six months since they keep increasing price. Bad practice but oh well, you live in capitalism country. At least you still talk with real human instead of some AI answering machine in the phone Take one star off

I honestly had a crazy morning and was stressed out because my router had died and I was supposed…read moreto be working from home. The wait was quick and Christina was able to help me get everything resolved. She also helped me upgrade so my internet would be faster/more efficient for work. Thank you, Christina!

Absolutely terrible service. When they're trying to sell you something, they're very helpful. But…read morewhen it comes time to return the equipment, or cancel service, it is awful. When I was at the store, there were 30 people waiting to see a representative. I walked out after 45 minutes. They actually make you conduct a survey before you cancel your connection and if you refuse to do the survey, they will not cancel the connection. They claim. I cannot say enough bad things about Spectrum. Thank God for AT&T.

I engaged with FMT at the end of last year, and it has been a horrible experience throughout. after…read moremeeting with them multiple times to build the strategy, they pushed me to a new person after I signed up. They did not provide any of the information discussed which left us having to start all over. Then it was discovered one of the areas that I was sold on was not available. after meeting with their CEO and Head of Sales they informed me they would refund, but asked me to reconsider if they could "make it right" reluctantly I agreed. they came back with another incorrect proposal and are also now declining the refund. This is a disorganized and dishonest company that I would stay away from.

Just kicked Cox to the curb and signed up with Direct TV here at FMT in Mission Valley Mall!! And…read moreEd and Rick were totally awesome and hooked me up. Couldn't have been easier...and I'm saving nearly $100 a month!!!

We live in University City and wanted to get an outdoor antenna for the digital over the air…read morechannels. We had been using an indoor antenna but could only get about 35 channels and no KPBS channels. Kurt was courteous and prompt in providing a quote and scheduling the install. After he installed the two antenna setup on our chimney (no punctured into our roof) we were able to receive 90 channels! His pricing was competitive and he is very knowledgeable about what would work. Thanks, Kurt!

We ditched our cable system for an Over-The-Air (antenna) system and have been extremely happy ever…read moresince. Mark and his team offered a system that met our needs- even as we live on the north side of a hill that blocks some reception from SD stations. They did an installation on our two-story house and showed us how to control the motorized antenna to get LA stations. Our investment paid it self off in less than a year - it's been one of the best decisions made. I'd call Custom Antenna for a new system if I ever move again!

Very difficult to communicate with company and expensive services . It's now part of AT&T and they…read moreare as bad as each other when it comes to service and pricing. I trusted one of their sales people and I was very clear I did not want autopay, he lied and set me up for it!

Writing this review is just a way to vent my frustration with Directv because in the end, they…read moredon't care anymore. Subscribers are leaving in droves and it must be a living hell to work for them. Their cancellation process most likely involves purposeful 'misclicks' on their call reason list so when you call back to complain about credits not taking place or the subscription being cancelled (in this case, the MLB ticket 2026) the latest customer service agent conveniently says "sorry, I don't see where you cancelled on time". Just their way to forcing in more cash flow to make up for their now pathetic organization. I'll be cancelling once I can divert all desired TV content to web apps, and its going well. I'll take the equipment and run it over with my truck. Good riddance Directv...

Chris installed my Starlink last night, there was a bit of confusion on installation fee and wish…read moreit was honored at the $280 plus $100 for parts totaling $380 I was quoted instead of the $450 that was paid. Chris was extremely professional and took the time to explain the process and mount the dish on my patio cover instead of my house. Chris was extremely professional however I'm giving a 4 star rating because my original quote was not honored, that was disappointing.

We had Starlink installed by Empire Satellite and had a very good experience. Chris was…read moreprofessional, knowledgeable, and efficient. He quickly assessed the best setup, installed the dish on the roof, and ran the wiring inside cleanly and neatly with great attention to detail. Pricing was fair and clearly communicated. While he did arrive late, he proactively texted updates about his schedule, which helped set expectations. Overall, solid workmanship and good communication. I'd recommend Chris and Empire Satellite for Starlink installs.

I really don't know much about this company...but…read more.. They gave my City College professor, the infamous Mr. Hilderbrand, a ton of leftover unused "Short Ends" of color 16MM filmstock. He in turn, gave all his students, including me, each about 700-900 feet worth of the film for FREE! My first short film I wrote and directed, "Zombie Hunter", required about 600 feet of film. A brand new 400 foot roll of 16MM color film normally costs about $120ish. So we all got about $200+ worth of free film, all thanks to Stu Segall Production Inc. Stu Seagall, thanks so much for indirectly funding my first film!

Ms. Lisa Greenspan Production Coordinator…read moreStu Segall Productions 4705 Ruffin Road San Diego, CA 92123 Dear Ms. Greenspan: I was thrilled to learn that Stu Segall Productions is seeking onset production assistants for its upcoming show, The Ex-List . My work experience, calm head and clear eye for detail will make me an asset to your San Diego production set where eccentric personalities can conflict with mundane realities. First, as a San Diego native, I am well connected to local manufacturers, retailers, tourist attractions and business centers. I know which area/shop has the best and/or least expensive equipment and services. Since receiving my drivers' license years ago, I've become an expert on San Diego's most eccentric, deserted and colorful beaches. I'm also an expert on this town's most yuppie (La Jolla/Del Mar), surfer (Pacific Beach/Encinitas), family (Scripps Ranch), ethnic (Mission Bay), hippie (Encinitas, Ocean Beach) and nude/gay (Black's) beaches. Looking for clubs? Go to Anthology in Little India for the over 35, yuppie, DINK crowd. Looking for 30-somethings? You can't miss Stingaree, Dick's Last Resort or The Shout House, downtown. Dog Beach in Ocean Beach will render lots of environmentalists and VW-bus-driving, dreadlock-wearing professor-types. You need hot-hot-hot bikini-wearing young men and women? Go to Pacific Beach. You want the background? You need the setting? I have the ideas (and the directions.) So my best work experience is in sales. . . I have turned angry, upset housewives into 200-dollar tickets just with my calm, friendly and informed demeanor. I organize displays in a provocative manner and lure customers into sample sections they may otherwise fear to enter. Very comfortable with public speaking and interpersonal interaction, I joined my University's Speech & Debate team. . I enjoyed traveling with my team to Los Angeles where I performed a monologue dealing with how individuals manage loss and grief. I've also spent significant time feeding and entertaining toddlers and school-age children. You have a cantankerous star? I have an amusing, calming way of reaching them. The chaos of nannying will help me deal with the multitasking required in any film work. Further, I can understand when deadline pressures impinge on any superiors' bedside manners. I am not a prima donna. I have had significant life struggles which, thankfully, have endowed me with a realistic and non-self-centered perspective. While this may come as a surprise, I have a stronger desire to function behind the camera rather than in front of it. The Ex-List exploration of the challenge and complication of relationships intrigues me. More, however, I'm convinced it will strike a cord with the American public and am confident of its success. If I can be part of that success, I will have counted myself a winner. I have always thrived best in a challenging, dynamic atmosphere, even if and when stresses and conflicts interrupt the flow of creativity. Thank you for the time and attention required in reading this over one-page cover letter (a sin!). I will contact you next week about opportunities available with Stu Segall Productions. I hope you consider my heartfelt cover letter seriously. Sincerely, Diana ----------------------------------------------------- No reply. No call back. Apparently Stu Segall is too cool for school. But they did create the Ex-List, and for that I give 'em props!

Not sure why this place has such a low rating. I came in to compare prices for new internet since…read moreI've recently moved. The whole process was quick and painless. Download the app, create your account, and everything else is pretty much there. I was given my router, and Jessica was transparent about prices. She even went above and beyond to make sure I'm getting the best pricing. The only con I see is the horrible, congested area it's located in, but what can you do when Trader Joes is right there.

Arrogant and disgusting customer service. I was having…read moreissues with the unlocking of my SIM card from my former carrier over to Cox. After each carrier blamed the other for the inability to unlock the card, and after having been transferred from one agent, department to the next without the agent explaining the situation to the former, I was left to continue repeating myself?! Finally, I headed out to the Hillcrest location. These two men there, one in his mid thirties; the other late 30's had these arrogant attitudes as if I were inconveniencing them?! They said "you will have to call them, Spectrum , to get them to unlock the card." We can't do anything to help you?!" Back and forth both Spectrum and Cox blamed the other. Now just how am I supposed to call them without service?! I don't know what to tell you, but you can't come in here and expect to use our phones to get your card unlocked?!?" I said absolutely nothing more. I got up from my seat and walked out the door. Look into AT&T, Verizon, or any other carrier. Save your time and money. There are SO many other companies that will compete for your business and are concerned with customer retention. This business couldn't care less about obtaining your business, let alone retaining it.

I am very disappointed with Verizon. Last month I reported a problem with my remote control…read more Here are my issues: 1. I asked if the problem was with my box, they diagnosed and said no. It was my remote. 2. They wanted to charge me for a new remote. I complained and they sent it for free. 3. I was told I would receive the new remote in 3-5 business days. Instead it took 8 business days. 4. Well, 5 days later I am having problems with my new remote. Called Verizon again and it seem the problem is with my box. Why didn't the customer service person suggest this when I called a month ago. 5. They are sending a new box, I was told I would receive the next day. Interesting the email I received from Verizon states that I will receive the new box in a FEW days. It seems that Verizon makes a habit of not telling the truth. I even confirmed with the when I will receive the new box with customer service. 6. Lastly, what about getting a credit for services I have not received and the frustration the company put you through. I think Verizon need to a better job when a problem is determined and new parts are required. Why doesn't veriZ on have service centers in the area.