exceptional service, very knowledgeable . Can handle any tech issue. highly recommendread more

I'm no novice to computers and their challenges. Like most writers, I've exhausted tech support…read moresystems, and they've exhausted me! A recent move to Royal Oak Mi had me scrambling; I was so fortunate to find Rich Fiori's information on-line. His years of experience with technology and more, qualifed Rich, no question. But the additional value has been his reliability, his patience, and his approach to challenges. He does what he promises, and more. Today is a case in point: it had been some weeks since we had been in contact. My computer hit the dust (so to speak). Rich answered my email, and my dilemma resolved. After many years of professional work, I can and do endorse Rich Fiori as an excellent resource in this community. Sally Kope.

My little visit to "The Bench Tech" was a positive experience at a fair price. My computer runs…read moregreat, thanks to their expertise. I would gladly recommend their services to anyone in need of computer repair.

Nice guys, fair prices, and they will do what they can to prevent you from spending unnecessarily…read more I've been back several times and will be again, I'm sure, as a parent of two boys who aren't always as careful as they should be with their computers.

Mike was at my house in one hour and fixed my phone in ten minutes. Highly recommend!read more

Everything was completed same day at a reasonable price. He even picked up the iPad we needed…read morerepaired and dropped it off when the service was completed.

My experience with Cyber Protect has been awesome. Chey and his team were beyond helpful and went…read moreabove and beyond to assist me at every turn. I will definitely be recommending them to others moving forward.

From the owner: Welcome to Cyber Protect LLC, your reliable business-to-business partner for comprehensive…read morecybersecurity & IT solutions. We are a talented team of cybersecurity engineers committed to your business's security so you can focus on what matters most - running your business. We offer a broad spectrum of tailored cybersecurity consulting services, including Managed IT services, Endpoint Protection and Remediation, Backup, and Disaster Recovery. Our services are designed uniquely to encompass all your company's IT, compliance, and cybersecurity needs, irrespective of size. Feel safer with Cyber Protect. Connect with us and discover how our robust, comprehensive, and customized cybersecurity solutions can drive your business toward a secure, successful future.

Andy did an amazing job on fixing my infected computer. He picked it up one afternoon and returned…read moreit the next day. I highly recommend this company honest and friendly.

Some context regarding my dilemma: I had just built a PC which was working flawlessly. I was able…read moreto play my intended game perfectly fine with no issues. Then, while gaming, my game crashed and the computer stopped responding, prompting me to force shutdown the computer. Post crash, the game was underperforming. I tried everything software-related, from verifying the integrity of the game files to clean reinstalling Windows (three separate times, mind you), but to no avail. At this point,  I'm thinking it must be hardware related, hence why I took it to the repair shop. I explained my situation to the repair shop and they took it from there. After some time, they contacted me saying that the both the graphics card and SSD (due to being at "65% health") are responsible for the horrendous performance. I went ahead and replaced said components, only to be greeted with the same horrible performance post-crash. So, I called the repair shop and they responded by saying I only "partially followed" their advice as they recommended I get a RTX 5070 instead of the RX 9070 I originally had; their argument was that the RTX 5070 is the superior card of the two and didn't have as many driver issues as AMD cards. According to them, had I gotten an RTX 5070, the PC would have been running perfectly fine like its former self. But that didn't make any sense as the PC was running fine with an RX 9070 before the crash. When I brought this point up, they started talking about how there could be problems with PCIE bifurcation, something that didn't make sense at all in explaining my horrible performance.  I decided to take it to another repair shop. The repair guy over there suspected it was the motherboard. I replaced the motherboard and lo and behold, the PC was running perfectly fine, WITH the RX 9070 card that Quick Teks claimed should have been switched out for an RTX 5070 due to "PCIE bifurcation issues." I later called Quick Teks about this and they were still adamant about the situation, stating that they had mentioned PCIE bifurcation being a potential problem in their diagnosis (which isn't true as they mentioned the PCIE issues AFTER I replaced the parts and called them about the PC still having horrible performance; never was it mentioned in their diagnosis). To top it all off, Quick Teks abruptly hung up on me and sent me a text saying, "Thank you for your business. But i'm well aware of what was wrong, and what was stated previously." Absolutely unprofessional and unacceptable service.

I couldn't be happier with their service. James brought my old computer back to life and it has…read morenever performed better. He was professional, honest, skilled, reasonably priced and personable. I give this company my highest recommendation.

This place is amazing. We will never trust our laptop to another place again. Went in with a…read moreBIOS WiFi issue and he was able to fix it within 30 seconds. Then was able to get an order in for a new battery and we were out the door in less than 5 minutes. All while teaching us a little more about how battery life cycle works. James is the best!

I did not know what to do or who to call to reset my wi-fi and printer and AirPort stations after…read moreone of our recent storms. I went online to find an in-home service and found Roman. I read through all his testimonials and decided to call since he is in my neighborhood. His prices are great, he is courteous and efficient and has good knowledge of what the problems were with my set-up. He fixed everything that was not working plus set up streaming on my TV. I am happy to recommend Roman.

From the owner: Slow Computer Data Backup and Recovery…read moreVirus Removal Spyware and Pop-Ups Removal? Internet Relating Problems DSL and Cable Modems NetworkWiring Wireless Networking New PC Setup Hardware and Software Installation Hardware and Software Upgrades

They assessed my issue extremely quickly and let me know my options, which were limited. I…read moreunderstood my grave situation and asked how much their diagnosis would cost me. He told me there was no charge. I appreciated the speed of their work and their overall professionalism.

Dan is incredible. After my motherboard failure on my laptop, dan took out my drive, coverted it to…read morea modern format and transferred it to a new laptop. I didn't lose my data or my apps he saved me so much money and time I can't recommend him enough. The speakers weren't working right and Dan ordered them and installed them at his cost to make things right. I can't recommend Dan enough. I'm coming back!

The worst rating available. The technician never showed up for the appoint. No text, email or phone…read morecall. Poor way to do business.

From the owner: Remote and On-Site PC/ laptop repair and IT services made simple and affordableread more

I had lost the numbers on the keyboard of my laptop. Ken said he could fix it, named the price,…read morewhich was reasonable, and then fixed it within a week, replacing my key board quickly and at the estimated cost. I would bring my laptop back to him anytime it needs fixing. Thanks Ken. Great work!!

I called Ken on a Saturday morning just 1/2 hour before his business closes. I had the blue screen…read moreof death and my computer wouldn't boot. I work from home and my computer is my source of income. Ken picked up my computer from my doorstep within 15 minutes of my call to him for help. He was able to repair my computer by cloning the hard drive. He installed the new, faster, hard drive and delivered it to me all in under 2 hours. He also completely cleaned (inside and out) my computer before returning it to me. To say that I recommend Ken and Modern Computer Solutions is an understatement. He saved my day, week, probably month's worth of income that I would have lost if I had to buy a new computer. With chip shortages and skyrocketing inflation, it would probably have cost a fortune to replace it. Instead, I paid a lot less than what I would have been charged elsewhere (like those big-box computer stores). I was so happy with the service and price that I added a 25% tip and it was still worth every penny! Because of Ken's knowledge and incredible customer service, I was back up and working within 2 1/2 hours after a blue screen of death issue. The man is a blessing.