Absolutely love their work made a phenomenal Glock 19 slide for me. I will definitely be taking my other pistol here to have work done. would highly recommend them for their overall quality and service. Value and selection. read more

I got blocked from their IG after I told them that I would expose them for fraud. Never do business with people who takes your money and gives you excuses and lies. They said that I was full of it. Really?? I guess your business is full of lies. Explain how you would "assemble" a precut slide with no internals. I'll wait....I'm sure you'll see this and jump on it right away but as for peoples orders, you won't. You'll have time for everything else, except for doing actual work. Must be nice to spend other peoples money on a brand new truck. Seems like you have time to work on that but not peoples orders. I read all the reviews, same excuses and run arounds. Coming up with another sob story?? Using the pandemic?? Who else got sick there?? mailman not picking up orders?? 2/2/2022 Hey Chue, we actually blocked you because you where dm'ing clients and harassing them about using us and they all sent us screen shots and told you off. To avoid further issues and or drauma we did what we thought was best. If we can come to a mutual understanding we'd be happy to allow you back. -First off, I told them not to do business with you because I actually have proof. No one said anything to me. They told me off? where?? Show me their screenshots. You also ordered a slidecut when you wanted a precut sir. We explained this to you and now that your items are ready to ship you did a charge back so unfortunately we can't not ship these items to you at this time. Please contact us and will be happy to help resolve these issues in a professional manner. -Funny how you would say that. I've attached the screenshot so you can see it more clearly. If I ordered a "slidecut" that means I would have to send in my slide, which I did not. I ordered a precut slide that had blemishes and it did not fit my OEM barrel so I sent it back. Also, assemble is where all slides go to verify cuts, and everything is correctly done and if there's parts to be installed that when it's done. The same person does Qc as well meaning they check tolerances optic fitment and cerakote using tools like a depth gauge or micrometer. read more

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Sent a slide off to these guys for an optic cut and suppressor height sights during Black Friday deal. Just got the slide back and couldn't be happier. I had a question about installation and reached out through Instagram where I was helped within 20 minutes. Solid work with solid customer service! I'll definitely use them again in the future read more

Dynamic Weapon Solutions - Guns & Ammo Near Me - Huntington Beach, California

HORRIBLE experience dealing with this company/owner. Took 4.5 months to get my slide! Very hard to get ahold of anyone and when l Finally did, l was told on THREE separate occasions my slide would be sent by the end of that week(never happened). Twice was from the owner himself Pedro and then he denied ever talking to me, taking zero responsibility and telling me he will throw in free suppressor sights for the delay. Never happened. Pedro the "owner" even tried blaming me, calling me a liar and saying l just want free shit, when he is the one who offered it, l just wanted my slide back. He also said there was a delay and couldn't get ahold of me which is also a lie and l have emails that prove it. His tech called me about the "issue" and was resolved immediately. It was pedro himself who wouldn't return my calls, kept me on hold for 10 min. Pedro uses his business account as his personal, giving the impression he is on top of things. Couldn't be further from the truth. Dont believe me, look at Better business bureau. check other reviews of the same issues and him taking zero responsibility and going as far to blame the customer, like myself. Regardless I sent my G34 gen 5 slide out Jan 20th and didn't receive it back until June 10th. (Iron sights not even installed) Response: Order #9518 Haha your response Pedro is a bit ridiculous. You have denied speaking with me every step of the way. Keep your lousy sights. It's been weeks anyways. read more

I bought a new Glock 34 Gen 5 with hopes of doing a badass custom build on it. Little did I know how difficult it would be get parts, especially a custom slide. I was referred to Dynamic Weapon Solutions by GlockStore and it was the best decision I could have made for my build. They worked on my slide and I had it back within 7 weeks, just in time for my birthday. Their customer service was phenomenal. The work they do is excellent. I will definitely be a returning customer. This company is outstanding. Can't say enough good things about them. read more

Dynamic Weapon Solutions - Guns & Ammo Near Me - Huntington Beach, California

Warning!!!!!! DO Not Buy from this company!!!!! I bought a slide from this company and it's been over 4 months and still nothing...DO NOT BUY FROM THIS COMPANY!!!! Pedro - Maybe you should stop making executions about people contacting you through multiple forms of communication and address the real issue here. Your company is screwing people around and that's NOT OK. You never address the issue with services taking longer than what you tell them. THATS BS! read more

This was a long overdue review. I came in to DWS about a couple of months ago for their Responder slide for a g19 build I started. Don't get me wrong, I was reading and watching YouTube vid reviews so I have to admit I was a little hesitant doing business with them. I first spoke to Tyler I think it was over the phone to get a quote for the slide. He quoted me $450 so I was expecting to pay that. When I went to the store to pick it up, Pedro then gave me a different quote which was $550. He explained that since it was a ready to ship slide and there are no wait times, the price is different. Whatever. He did give me an optic cover, channel liner, and some rmr screws for free so that makes it a little better lol. They also told me that if I do get new sights in, they'll install it for free! Anyway, I just ran about 400 rounds through this build and the slide is flawless. No machine marks or any defects as far as I could see. Other than than the different price quote I got, I'm pretty happy with their cs (despite what I've read here or from YouTube). Will I purchase another build from them? Definitely. Recommend the place? based on my experience, yes I would. read more

Love my slide from DWS! I applaud these guys for the patience they had with my impatience, I was very excited to get my slide, so I did message them a lot on their Instagram for updates! The owner I believe is Pedro and he was very responsive! Personally gave me a call when it was ready for pick up! I picked up my slide 2 weeks after my original pick up date(they were moving to a new and bigger location) but for a smaller local shop that is understandable. When I picked up my slide everyone on staff greeted me and was very kind! I didn't realize I needed a " Channel Liner" and Pedro was nice enough to give me one for free! They transferred everything over from my old slide to the new slide, and also installed my iron sights for free! Lubed up the rails and let me take pictures of it in their very cool office! I'll be coming back for a G43 slide very soon!!! read more

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Costumer service needs a lot of work, constantly being given the run around about my order status. No one ever gives a straight up answer, usually just excuses. I gave 3 stars instead of 1 because the first time i had slide work done it was during covid so i understood the delay. This time it took half a year i waited with like i mentioned before constant run around. They're not a terrible company just terrible customer service. read more

I needed to cancel work done and now over $500 is being held onto and refused to be issued a refund. I am being told store credit only even though both the website and the payment portal show clear refund policies. After posting this review, the same day, I was asked by the company to take down the post. I was told that the conversation is not over and that I'd get a phone call in the morning after talking to management (the email thread doesn't list the name of the individual from their company and is an anonymous response although Pedro from Yelp and the DWS email responder are obviously sharing details in real time or could be the same person) but it is the end of business day and no phone call has been received. read more

Well after 15 months of waiting, endless attempts to call the store and incredibly frustrating "live chats", I finally received my order of three magazine extensions. This would have been the conclusion to a 15 month saga if they'd actually sent the correct items and included everything that was supposed to be in the order. Not only did they send the completely wrong color, they neglected to include the springs needed to make the mag extensions work. So now I am left with three useless pieces of metal, in the wrong color and almost no hope of ever getting back in touch with this terrible company. The coating on the magazine extensions is also scratched down to bare metal fresh out of the box and looks like it was sprayed on by a child. My warning still stands, so not order ANYTHING from this business, go to any other company. read more

Dynamic Weapon Solutions - FDE not BLACK like I ordered. - Guns & Ammo Near Me - Huntington Beach, California

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So this will be my 2nd time doing business with DWS. First time I had a slide cut and Cerakoted (I live local so no need to ship). The communication and customer service was a bit patchy, but giving them the benefit of the doubt. They are a small (very inviting) mom and pop shop that are dealing with im sure a flock of orders from people all over the place. Mistakes happen, miscommunication happens, mix that with a firearm enthusiast, Gun nut excited customer who can't wait to get their new slide back. You get some rather hurt feelings when inconveniences arise. As far as people stating about, reporting DWS to the better business bureau for "fraud". I seriously doubt that this family of people are going to scam you for your slide and your money and never resolve the problem and completely forget you exist. If you're sending your slide in for work, and don't pay for a same day work, or don't live local. Just get it through your head that you are probably NOT going to see your slide for quite sometime, period. But when the day comes that you do receive your slide, or you have the privilege of handling a firearm with a slide done by DWS. You will know where that money, and time went! The quality of their work is unmatched, truly unmatched. We're talking, not even agency arms can compete with the level of workmanship these guys are pumping out. From the gorgeous Cerakote work, to the absolutely robotic slide cuts and textures, to the tolerances of everything. I wish I could cuss on yelp because I need it to help me enhance the description of their work. To the entire family at DWS, I will continue to fight with you guys and bother you with a hundred "WHERES MY ORDER" messages as long as I shall live, because the end result that you guys put out is PRIMAL. Thank you all! read more

Dynamic Weapon Solutions - Guns & Ammo Near Me - Huntington Beach, California

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I called back in June 2023 inquiring about a slide for my gen 5 . Sales rep told me he has one in stock and would ship it next day. I paid for 2 base plates traded in my original glock slide and paid for my own shipping after spending $500.00 I then get a call saying they dont have the slide in stock and offered me a different version. Part of the trade in included my optic would be transferred and supressor sights. I waited about 2 weeks before inquiring a simple update and it was nearly impossible to have someone answer the phone or email or a message on instagram. After a month I was told they cut the wrong slide and promised me they would send next couple days. (1 more month goes by) I called about 25 times periodically spread out through the months and kept getting a run around Fast forward 8-31-23 I finally receive my slide and (NO base plates) of course I was given the run around again. Job looked rushed and does not seem high quality. My Rear sight is not centered. Terrible terrible customer service, they are quickly getting a bad rep. They have multiple bad reviews on Better Business bureau. Dont recommend, dont let the flashy pics fool u from instagram and eye catching content. And they are going to try to (defend them selves by replying to peoples bad reviews) so unprofessional and just own up to your company's mistakes read more

I can't say anything about their work and how well everything came out, but their customer service sucks BALLS!! I've been calling several times a day, at different times of the day, for many days and ABSOLUTELY NO ONE PICKS UP THE PHONE!! I really don't understand how you run a business if your one and only phone line is not picked up. I was promised a couple of times on the SUPER RARE occasions that they miraculously did answer the phone, that they would ship out my stuff that day or by the end of the week and weeks later still nothing. I have more stuff to send in, but I'll be picking someone else who actually PICKS UP THEIR PHONE and KEEP THEIR PROMISES. read more

Sonia worked with me to make sure everything was correct. She helped me from the very beginning until I received my slide back. I had an RMR cut milled and front slide serrations and 5 years later, no issues at all! The people at DWS Really care about customers and making sure you have a good experience. I would 100% recommend DWS as my experience was great! read more

I highly recommend Dynamic Weapon Solutions for your optic cut and slide work. They have my respect for its superior craftmanship. Tyler and Sonia was on point with quick turn around time and exceptional customer service. Thank you DWS. read more

Dynamic Weapon Solutions - Guns & Ammo Near Me - Huntington Beach, California

Great work at a reasonable price. I got my Glock 17 cut for the Acro P2/Steiner MPS and my Glock 43 cut for a Holosun 507K. Not only did they do a quality job but they even expedited my order for free because I had an upcoming deadline. Tyler was super responsive and helpful and even gave me his cell to ensure my order was finished on time. read more

Dynamic Weapon Solutions - Glock 17 Gen 5 with Steiner MPS in metallic multicam. - Guns & Ammo Near Me - Huntington Beach, California

Had a p-01 slide mild. We had some scheduling and system errors on their end. I got it about a week later than we agreed. Ultimately, I didn't care as long as the work was good. I am here to say the work is absolutely solid. Had them mask and cerakote the optic cut as I didn't need a complete recoating. The lines are clean. Milling work is nice and square to the bore axis. One minor grip is that the screws they used to mount the optic have too big a head, no biggie I keep tons on hand. The price is competitive with the limited options us CZ owners have. Nice to know we have a shop that's local. I would say, keep in touch with them just to make sure you avoid any scheduling issues. But if you are like me and didn't really care too much about the lead time, it's a worth while place to go for milling. read more

Horrible customer service, Paid the entire invoice, back in July. It's now November and have not heard from this company. No answer by phone, and received two emails from them stating my slide was in "assembly/qc" assembly /qc for 4 months?? Brand new slide lost. I field a complaint with my bank, and got my money back but they kept my slide. Don't care about the slide, being done with this company is worth more. Stay away! read more

Went in to have my optic cut in and they did an amazing job. I spoke with three employees and they all rocked. Highly recommend using DWS

DWS killed it. Brought my gen3 Glock 20 10mm into them and wanted a lot of work done on this bad boy. Mark II Destroyer milling with top window, vortex venom optic cut, Ameriglow Suppressor height sights, custom metallic multi cam cerakote, custom stippling and mounted my inforce 1000 lumen light as well. And the gold tin screws for mounting the optic. Overall very satisfied. Excellent work, great communication. And they got it done wayyy faster than expected. Will be back again. read more

Dynamic Weapon Solutions - Baddest Glock there ever was ;) - Guns & Ammo Near Me - Huntington Beach, California

Been a while since I stopped by, even though I'm local. Upon walking in Pedro always shows love and welcomes you. Hands down customer service and quality of products is all there. Brought my slide in for an optic cut and slide cuts, process was quick and straight forward. DISCLAIMER TO ALL THE PEOPLE WHO SEND IN OR DROP OFF THEIR SLIDES FOR WORK...... it's a MINIMUM lead time so stop crying. Pedro and the team will get it done. Thank you again brotha! Looking forward to picking up my slide whenever it's done! Price is right, and they cater to multiple types of firearms. read more

I dropped off my Glock 19 slide for an optic cut on Saturday June 26th. I left my optic and side and purchased suppressor sights from DWS. I specifically asked for the suppressor night sights. I was told no problem as they have the suppressor sights in stock. I figured I would just pay more and get them here at DWS since it's easier even though the price is higher than Riffle Supply by $30. First big mistake was trusting the employee as he lied to me that they have the suppressor night sights and that they had them in stock. Fast forward 3 weeks out I never got an email, text or phone call letting me know any update on my slide. I called and came into the shop and was told I would be getting an email and text once the slide is being ready to be cut which never happened. What kind of service business is this not providing any updates and making people wait for an update that does not come. I happened to call on Friday 7-23 and found out my side was ready to be picked up and I can come by and pick up the slide. During that conversation with Mike he asked is someone told me that I needed to pick up a channel liner. I said no as I never got a update call and when I dropped of the slide the guy never told me. No problem I went to Bolsa and picked up the channel liner. I got another call from Mike to remind me that to bring my optic and sights for him to install. I reminded him that they have my optic and I purchased the suppressor sights from them. Mike let me know they are out of the suppressor sights they sold me but I can go and pick up the sights from bolsa when I get the channel liner and he would talk to Sonja about refunding me since DWS sold me something that they do not have in stock. How can you sell me sights you have in stock and 4 weeks later sell those to someone else and not deliver the merchandise to me and say all sales are final. The term all sales are final, implies you delivered me the product. What type of inventory management system are you running to sell something and 4 weeks later sell that to someone else's and not deliver to item and then say all sales are final when you never delivered anything in the first place. On 7/23 Sonja said she would talk to Pedro on making this right and have patiently waited 1 week and no phone call or update. I called again and spoke to mike on Friday 7/30 and he said he would have Sonja call me back which never happened. Over the weekend I was at the FT3 and saw my friends there and was complaining about how DWS takes your money and doesn't have the product in stock as they sold the item you bought to someone else. So funny how I'm not the only one that bad experiences with them and will continue to make sure the bad experiences are know so people don't have to go through what I have went through. When you pay good money for a service you should get Good service in return not just excuses. read more

If you want some clean custom work done on your firearms, do not hesitate about going to Dynamic Weapon Solutions. The staff is great and very personable with their customers. The work they performed on my 1911s was outstanding and they have now completed several optic cuts and custom frame cuts on several of my firearms. Pedro and Sonia were very communicative on any questions that I had about the process and very responsive to my questions when I called in to inquire about the completion time of my slides. Not only do they provide precision work, they also have great prices on their Holosun Optics as well as rail lights for your firearms. I love the fact that they bore sight the optics for you when they install the optics on the completed work. When I took my firearms out to the range to test out, the optics were pretty much zeroed in! I looked at several other places out of the state to ship my slides out to have the work done, but why go through all of that when there is a local shop that I can physically walk into and actually see the options they provide in person. I highly recommend Dynamic Weapon Solutions to anyone looking to get their slide cut for an optic, custom frame cuts, or even looking to get a new cerakote on your slide. read more

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So I got my slide worked on here and I must say the work done on it was top tier. They gave me what I asked for and then some. My only complaint was issues calling the number posted on their website. Took a long time to get someone on the phone in order to get an update on my order. All that aside the work was solid and I'm taking my pistol out to the range this week to check out functionality. Thanx DWS my Glock looks great. read more

If you're thinking of getting any custom work done or at the moment getting any machining done anywhere else you're waste your time and money! Hands down fastest gun slingers out here!!! Got my old ladies g19 cut for an optic and had it locked and loaded back under my pillow by the end of the day for one smoking hot deal!!! Hell yeahhh brother! read more

Great bunch of guys to work with! They helped me figure out what optics to use, and helped me save a lot of money. Tyler and Pedro were great guys, great customer read more

Dynamic Weapon Solutions - Guns & Ammo Near Me - Huntington Beach, California

First off, I gotta say. All the people who complain in this section about the wait times need to understand that DWS is a household name in a lot of shooters homes, so with that comes a high volume of slides that need work that in of itself is meticulous as it is. So it's simple, if you want your firearm to be worked on by some of the best, you gotta be patient. If time is of the essence to you THAT much then have some FUD down the street do the work and don't be mad when you get a subpar product back. So with that said, the guys at DWS absolutely killed this job. I have 3 slides done by them and ending up taking my girlfriend into the shop to let her personalize her G19 and this was the perfection that we received back. So it's needless to say that, Dynamic is the only place that even touches my slides. The work speaks for itself. read more

Dynamic Weapon Solutions - As my girlfriend calls it "Mermaid Camo" - Guns & Ammo Near Me - Huntington Beach, California

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If you're looking for a great gunsmith and customizer of your prized firearm - look no further than Dynamic Weapon Solutions. I have carried a firearm for close to four decades and have come to know my fair share of gunsmiths and gun shops. DWS is definitely a "cut above" and here is why I can say this. I bought a brand new Glock 30 SF before the Christmas holidays in 2020. I wanted a custom slide cut, an optic cut, a new Holoson optic, I wanted my slide cerakoted with a custom stars and stripes pattern - so I wanted a lot done. DWS took my gun in during the Christmas holidays and I got it back in mid-January. It didn't take took long at all as they were pretty backed up from all the end of year orders they already had received. When I got my Glock back, I was speechless as DWS had totally exceeded all my expectations. Pedro is the owner and he carefully listened to every single detail I had requested in the custom cerakote pattern that I had requested. His mother is named Sonya, she works at the front counter and helped me out during my first couple of visits to DWS, before I brought my weapon in to be customized. She is a wealth of knowledge on their process and made some great recommendations on the optic and type of slide cuts they had to offer. Don't waste your time with another gun customizer - this is a "one stop shop" and their new location is much larger than their prior shop from 2020. They can handle much more business now and have hired more techs --- so the wait time to get your gun back is reduced and reasonable. I am very impressed with DWS and plan to get another handgun customized by them in the near future! Their craftsmanship is EPIC!!! Thanks Pedro and Sonya...... read more

Stay away from this company!!!!!!! You may never see your slides again! They can keep your slides forever and refuse to send them back to you. I sent my slides over 6 month ago and I have been calling them every couple of weeks and every time they will tell me that slides are almost done and will be send back to me in couple of days. And this has been going on for over 3 month. Then I just told me that I got enough of their BS and requested all my slides to be send back even if they are not done. They've refused it . I'm in a process of suing them and I also requested help from police to get my property back. Don't be surprised if they will be out of business soon. I'm not the only one who's having issue with this company. Do not trust a word they're saying ....They are bunch of liars!!!!! read more

I took my Shield slide in the have it cut for a RMR on a Friday. After talking with Pedro, he convinced me to have it cut for a Holosun instead of the RMR and some top serrations. He said that the cerakote and cover plate would come with the order. I was told 6-8 weeks until it was finished. One day later I changed my mind about the color cerakote that I wanted so I called them to see about changing it. They said to call on Monday which I did. I read on their website about paying $100, they would provide "next day" service. I ask them about this and they said for the $100, they would have it done on Wednesday. ( 2 day service) They charged my credit card $108 (I don't think services can charge taxes?) Since I work late in the evening, I was not able to get there til Friday (4 days later) and was told that they cerakoted my slide the wrong color and that it would be done Saturday morning. I went there Saturday morning and my slide was done. The employee tried putting my slide on my gun when it went shooting off the gun, sliding across the counter top. He finally got it mounted and thanks me for coming in when I ask him where my Holosun is. He tried calling the boss on the phone only to get no answer. He said he'd call me back in an hour or so, which he did. Only to tell me the Holosun never came in. "Call them on Monday". I called Monday and they told me it would be there on Wednesday. Again, I went back on Friday only to be told it would be in "Next Week" I ask for a refund on the Holosun and was told they don't do refunds. I called the following Wednesday and was told it still was not in yet. I called my credit card company and disputed the transaction for the cost of the Holosun. Long story short.... I ended up with a slide with a scratch in the Cerakote, No cover plate that I was promised. Would I go there again?? Hell no. I'm surprised this guy is not being investigated by some Government agency for his shady transactions. I believe he tells everyone 6-8 weeks so it make it harder to dispute it with your credit card company read more

Dynamic weapon solutions first time being there really enjoyed it. The customer service was very friendly. They recommended really good options for my gun and for price there are so many affordable options they give you so you don't break the bank . Definitely a spot to check out. read more

Update with my experience with DWS. They finished my slide after the first week, and since I was going out to Anaheim, CA for the Sand show anyways, I told them I'd just pick the slide up while I was there. Pedro met me at the sand show in his truck, and we talked for a bit and he handed me my slide and a few stickers and went about our day. Overall great experience with the company, and the slide turned out amazing. Definitely will be ordering more work from them in the future. read more

Dynamic Weapon Solutions - DWS Mark 4 Responder Acro cut Rear sight forward Glock 19 Gen 5 - Guns & Ammo Near Me - Huntington Beach, California

Got my slide cerakoted, amazing customer service. Great quality, friendly people. Only took a couple days to finish. Thank you

I initially found DWS in an internet search not realizing they were driving distance from my home. I was very excited to find a company that was set up to do optics cuts on guns other than Glock. Nothing wrong with Glock, but there are tons of companies that do optics cuts for them specifically. DWS was unique in that they offered the optics cuts on Smith And Wessons, which is far, far, more difficult to find ANYWHERE! Enough with that, I would like to say how great of an experience I had with them completing my optics cut. I cannot say enough good things about the level of customer service I received from Sonia and the very nice gentlemen (Didn't catch his name on the phone). Due to work obligations and short time frames for the necessity of the gun, My lovely wife( No clue about guns) volunteered to deliver the slide to DWS . Not only was she able to easily and painlessly deliver the slide, she was very impressed with how patient they were to her during the process. The DWS crew was so interested in making sure I got exactly what I wanted that they called me and confirmed every part of the order. The DWS crew got my slide completed to perfection in a great time frame and shipped back to me exactly as promised. I was so impressed by their services that I have referred at least 5 people in the past couple weeks that want slide work. I am glad that I found such a great local company. read more

Dynamic Weapon Solutions - Gen 1 Smith and Wesson M&P 9C - Guns & Ammo Near Me - Huntington Beach, California

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These fools are crazy......good at what they do! I've never been so stoked on a pew pew. Thanks Pedro and misses Pedro! read more

Dynamic Weapon Solutions - Guns & Ammo Near Me - Huntington Beach, California

Dropped off my Glock 19 slide for some work. Had a good amount of work done. Pedro and his team did an amazing job. You get what for and I am not disappointed at all. They had a wide selection of options to choose from. The time and effort they put into their work is top notch! They value their work and most importantly their customers. Not only did they go above and beyond they beat their lead time by 6 weeks. Yes incredible I received my slide 6 weeks before the deadline! I will definitely be returning back to them! If you're looking for quality work I highly recommend them! read more

I hate to have to write a negative review, especially because Pedro seems like a nice guy and I like to support local businesses, but I feel that it's the only way for me to get my stuff back at a reasonable time. To begin, I dropped off my slide in person on June 25, 2024 and I was quoted a 4-6 week lead time. That's longer than usual considering competitors are quoting 1-2 week lead times, but again I like to support local businesses (especially ones in the SoCal 2A scene) and I wanted to avoid having to ship my slide. On August 9th (3 days after the 6 week deadline) I sent an email looking for an update. I received no reply. On August 13th, I decided to visit them in person to get an update and I was told that my side was in the Cerakote phase and that it would be ready in approximately a week. A week later on August 20th, I visited them again to pick up my slide but I was told that the optic didn't fit and that it needed to be Cerakoted again so I needed to wait another week. Pedro also mentioned that when my slide was done I would receive an email, but there must be a problem with their auto update email system because the last update I received was for the "disassembly" step on July 2nd but apparently the slide has progressed to the Cerakote stage without any updates in between. It is now August 26th as of the writing of this review and I have received no updates or email confirmations. I can't help but feel that they're just giving me excuse after excuse to avoid giving me my stuff back for whatever reason. I can understand delays and problems, but I believe that I've been more than patient and reasonable in giving them an additional 3 weeks on top of the deadline. I recommend that they update their lead times to reflect more realistic wait times or find some other way to meet their quoted times. I'm more than happy to edit this review if anything changes and I get my slide back, but I'm not holding my breath based on other reviews I've read. P.S. In case Pedro asks for my order info, my order # is 13543 read more

This could be my very first yelp review as I normally wouldn't spend the time to write this. I'm sharing my DWS ordering experience. I'm on week 15 since I ordered a precut slide and I'm still getting the run-around. -I ordered a precut (no slide to send in, cut from a blank) on November 30th, 2020. The website says 6-8 weeks lead time (it still says this). -Week 10: Two weeks after I should have gotten the slide. I sent them an email as there was zero follow up on my order. They said "will be in touch shortly with an update". -Week 11: I asked for an update as I was expecting one "shortly". They responded with "Its processing and should be out asap." -Week 12: I asked if there was any updates as we're almost to week 12. They responded "Its processing and should be out asap." -Week 13: Getting frustrated at this point. I said that tomorrow is March, asked for a date on shipping. Similar response with "I'll get you updated. It will take 24 to 48 hours." -Week 14: They blame lack of updates on 'my junk folder'. Although I'm receiving every single one of their promo emails. This shows deflection to the customer (not good Week 15: Literally responded with "she's shipped sir". Zero tracking information. The order doesn't show any sort of tracking online, etc. While I'm sure they're going to say it was the market conditions, they couldn't get blanks in fast enough, etc... It's a complete lie. If you look at reviews they have, this was happening in 2019, 2020, and now 2021. Loads of people having to get their credit card companies involved. BBB complaints galore. Reply to Pedro: Not one word on your site says preorder. My order confirmation shows nothing with preorder either. I guess we'll see if you shipped it when you said you did. These shippers track everything down to the second. Update: was told last night that he'd send tracking info "I'll add it to my calendar for the morning, I get it at 9am PST." It's nearly 11am and it's crickets from DWS. Another over-promise and under-deliver. read more

Dynamic Weapon Solutions - Where's it say preorder? This was sent directly to my email after I paid. - Guns & Ammo Near Me - Huntington Beach, California

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Pedro and team are phenomenal - he did some cerakote and optics cut for me. I am beyond stoked on the outcome, his customer service and craftsmanship is A1! read more