I brought my watch in for repair, because the battery that had been installed at a different local…read morejewelry shop didn't work. I was willing to pay whatever was needed, because the watch had sentimental value. The owner checked out the watch and said that the only problem was that the battery had been installed backwards (or maybe upside down, I forget). She installed it properly and wouldn't take a penny for her diagnosis or work. I really appreciated her generosity and have had nothing but good experiences there.

I purchased 3 permanent bracelets for myself and my daughters for a total of $180 one year ago…read more They told us we could have them fixed if they broke. I had to have mine removed for a medical procedure. I already had one I had purchased out of state. I went in to have it put back on and took the other with me as well. They wanted to charge $10 to get the 2nd one also attached. The only additional effort was a spark from the welder they already had out. My arm was already there, the person was already doing it for the one I paid $60 for. I've shopped multiple times here over the years, but never again. There was no extra cost to the store to weld the 2nd bracelet. Customer service is more than just a hello when you walk in. Don't visit unless you want to pay extra for service you can easily find elsewhere.

Had an appointment. The staff was so helpful. I got the ring of my dreams and special ordered a…read morepair of earrings. I had a limited time line and things could not have gone more perfectly!!! Highly recommend this jeweler !!!!

I have had the pleasure of purchasing from VMB for over 10 years now and I can say the experience…read moreonly gets better each time. Whether I am going into the store to pick up a specific piece, purchase for my wife, or just simply shop around; the staff and ownership is always helpful friendly and informative. I do feel you cannot put a price on excellent customer service. It's extremely refreshing in a market where it's not as common to find these days. On top of buying, my wife has had her rings serviced here as well. The service dept. is as good as the boutique. Her jewelry has come back in a timely manner and better than it was when we dropped it off. Service rates are extremely fair as well. So whether it is purchasing jewelry, presents, time pieces, or getting service work done, VMB has been an amazing pleasure to deal with. We will continue to shop there and thankful for such a great business that we can support as customers.

Pat and her team are extremely knowledgeable and friendly. They have a diverse selection. The only…read moreproblem with the store is that I see something to buy every time I am in. I highly recommend.

Excellent service, always pleasant and informative. unique pieces and also excellent for repairs,…read morecleanings etc.

update: I think I mistyped it was $600 not $800 if memory serves and I was recently contacted and…read moreI'm getting reimbursed for the extra charge. As I said before the work was great and that's been resolved so 5 star it is

Absolutely delightful experience! I went in looking for an engagement ring, they helped me every…read morestep of the way in getting the perfect ring!

Want to start off by saying I am not being asked to write this at all I am not being offered any…read moremonetary compensation for this review but I absolutely love my engagement ring my Fiancée said how amazing they were and helped him pick out what looked beautiful was going to be comfortable and a timeless piece I will love for the rest of my life thank you so much for being a part of our special day we will 100% be back!

My husband wanted to upgrade my wedding rings for our anniversary. We started at DK jewelers…read morebecause I had no idea what I actually wanted. Bonnie was awesome, she took the time to let me try on everything and anything. She answered all our questions and gave us the pricing on the pieces we liked. I wanted to go to some other stores and see what they were offering as well so my husband and I did visit three other stores. Once I knew exactly what we wanted my husband and I both agreed we wanted to go back to DK's. No other store compared to the welcoming feeling and down to earth staff. So back we went to DK jewelers. Due to us custom creating our ring it took about 4 weeks, but it was well worth the wait when I picked up those rings. Absolutely stunning!! We are very happy we chose DK.

Recently had a service done for my rare vintage Rolex. Drew was very knowledgeable and very…read morequalified to work on the service. Throughout the whole time, he was very communicative and detailed about what things were being done and why. Learned quite a few things about watches from him, too! Very happy to have had my service done with him. This is a watchmaker you can trust knowing your watch is in good hands. Absolutely worth it. Thank you!

Hands down the best. Almost every piece of jewelry I own has come from Zimemrmans including my…read moreengagement ring. The staff is incredible and their pricing is extremely reasonable.. Not to mention I die over their estate pieces.. My go to jewelry store.

What a job Finch Jewelers has done! My fiancé (she said yes ) had a look of shock, horror, joy, and…read moreeverything in between when she saw me down there with this ring. I can happily say that she was surprised! While working with Julia, she knew I wanted to capture something stunning, with a little twist but not too much, and with a beautiful complement of side diamonds but not too many, and to have the ring with plenty of time before the proposal, but not too much! I knew I wanted the ring without knowing exactly when I'd propose, but Julia worked with me every step of the way! Offering expert insight, her suggestions at each phase, and being willing to teach me about each detail with the ring and the diamond, especially the mounting! I am grateful for the time Julia spent helping me navigate a million different choices for the perfect ring to give the love of my life. Thank you to all of the special people at Finch Jewelers who take care of everyone else's special person!

Wonderful customer service. I took my dad here to have some links removed from his watch. They were…read morehappy to help and were quick and efficient. They didn't ignore us just because we weren't there to spend big bucks like some jewelers. While we waited, we wandered around and looked at all the shiny treasures. They have beautiful pieces there and it's easy to see why their reviews are so good. When I'm in the market for a unique piece of jewelry, they will get my return business.

I had to have a stone replaced in my wedding ring. The owner is such a sweet lady and did an…read moreexceptional job at a great price! It looks beautiful! I would definitely recommend this business to anyone needing jewelery repair!

They looked at every single piece of jewelry that I brought in. They were exceptionally nice and…read morehelpful! Going back to see about re-purposing a ring. So many great suggestions!