Taylor was great. He swapped my car battery for our old Navigator in no time and was friendly and…read morehelpful. I will be visiting them again for other needs.

Do yourself a favor and avoid this place…read more What should have been a simple battery warranty claim turned into a two-hour waste of my time. The battery was sold with a 5-year warranty, yet it failed in less than 3 years. Their testing showed the battery would only charge to 12.5 volts--roughly 75% state of charge on an AGM battery--even after they had it on a charger for four days before testing. Instead of honoring the warranty, I was first told the battery was "good to go." When I challenged that conclusion, they tried to blame the vehicle's alternator despite providing no convincing evidence that the charging system was the problem. The explanation simply didn't make sense. I've been an FAA-certified aviation mechanic for more than 50 years. I'm not easily impressed by technical jargon, and I know the difference between a valid diagnosis and an excuse. In the end, they denied the warranty claim and repeatedly fell back on "company policy" without offering any logical justification. Poor customer service, poor diagnostics, and no willingness to stand behind the product they sold. I left with the same bad battery I came in with and two hours of my life I won't get back. I won't be returning, and I cannot recommend this business.

Needed windshield wiper blades and they and put it one for me. Didn't realize wiper blades were…read moreso pricey! The mid-range Bosch were $76 to replace all three. But staff were super nice and friendly and of course, installed them for me!

Always helpful and always willing to help you with product selection…read more Additionally, they are helpful with routine installs ex. windshield wipers (etc). Have shopped at this location for close to 60 years (Schuck's-O'Reilly) Dean T

Sometimes I write a review not because a place has yummy food, but simply because the place is…read moreAWESOME! Pacific Power Batteries on the east portion of Totem Lake is such a place. My big screen TV died exactly two months after the warranty ended. Other than buying a new one, we want to responsibly recycle the broken TV. Online searches led us to here. I always have some hesitation coming to a private business such as this instead of, say, a King County transfer station. Will they have hidden fees, will they try to sell you something, will they point to a bin and tell us (not strong people) to fit it in somehow??? Well, let me tell you how EASY it was. We arrived and parked. We walked in and said we like to recycle a flat screen TV. He said, "No problem. I'll even help you unload." My jaw dropped a bit. We filled out a single line on a form. We opened the trunk. This taller and stronger than us guy singlehandedly took the TV out of our car, brought it inside, and gently placed it standing vertically on its edge in an open-top box lending against another big screen TV. That was it. Free! No cost! I was so shocked at how easy it was that I forgot to take any pictures. He was brilliant. Thank you!

Knowledgeable and helpful. A great combination to get your problems solved quickly and efficiently.read more

Not sure if the other locations are Like the ones on Teri…read moreparkway in fort myers but I have bought over 7 batterie and known have lasted more than 1.5-2 years. To me there not worth it.

I've had two batteries replaced there. The price and service was great. They went the extra mile to…read morehelp me out.

DONT go here to get your phone fixed they are liars they lied n said I needed a whole new phone an…read morethat they couldn't fix it it was just the front screen broken I went somewhere else GOT IT FIXED NO NEW PHONE NEEDED

I've been in here twice to recycle batteries. I think it has been the same person both times. He is…read morevery helpful and attentive. Today I brought in a battery that was busted and he was kind and honest enough to tell me he'd have to charge me to return it; however, I could go to another spot that would take it for free. That's what I call service. Thank you!

I was concerned the price would be high from a custom business but was surprised by the very…read morereasonable battery prices. I had issues installing my new battery and they lent me a few tools and recommended a part to fix a bad cable terminal. The only issue I had was they were out of the cheaper foreign batteries for my truck.

My old '98 Mercedes diesel doesn't get driven every day and after a few days she won't start…read morewithout a a half hour on the charger. I suspected I was going to need a new battery, an expense my fixed income couldn't absorb. I've passed by Pac Power countless times over the decades but since they were close to an appointment I had I stopped in. Ryan checked the battery and found it tested good. He set me up with a pigtail to connect to a trickle charger for a lot less than a new battery that anyplace else would have happily tried to sell me. This job was a little bit of a PITA since the battery was under the rear seat. I'm grateful for businesses that operate like this. Their motto on their sign is more than an empty slogan; "Good people selling batteries...for everything"

Batteries Plus is a chain of stores that sells car batteries, light systems, bulbs, and other…read moresimilar items. [Price Range] -- $20+ [Services] -- they can replicate car keys and key fobs, install batteries in your car, repair phones, and a bunch more. [Location]-- located very close to the super busy Tacoma Mall area. The parking area is very small-- only having 4 or 5 spots, so it can be a pain to get out when the area is busy. Other than that, the store is clean and there aren't any people loitering there. [Experience]-- the employees were pleasant to interact with. I needed a car key replaced and initially the associate wasn't sure their machine could replicate my car key due to how worn it was, so she refunded the programming fee and had me find someone to manually cut it. Fortunately, Home Depot's (they can also replicate most car keys even if they have transponders) machine replicated the key perfectly, so I came back to this location and she was able to use their software to program the key to my car. Overall, I paid $122 for them to do so. It's entirely possible to do this yourself if you order a kit or have two car keys, but considering I needed it done ASAP I am very grateful for this service and I don't think the price is that bad.

Got new Duracell auto battery installed in my Lexus in 15 minutes, no appointment or waiting! You…read morecannot get faster service anywhere else. The website had a double discount sale and they install it for free. You get a top quality battery for a good price and immediate install, just what anyone needs.

We were traveling cross country and in a bind and needed a new battery for our vehicle. It was…read morerecommended that we go here by another local auto store because they would be able to install the battery for us. David was incredibly helpful and was able to quickly replace our battery with a brand new one. It was a great price for the battery plus installation! We were beyond grateful for the quick service and fair price!

These guy's are salt of the earth, great products better service, great attitude. Would ever buy…read morebatteries anywhere else.