Price and availability…read more Price and availability these guys were fantastic. They are my new auto repair company.

I used to love to have Adrian work on my vehicle but since the new upgraded place its been one bad…read moreexperience after another. The last 4 times I went there I waited in the lobby for so many hours. If I had known it would be that long I would have went home. The last time was 5 and a half hours in the lobby! I tried to go home at hour 3 and was asked to stay (telling me it would be soon.) The prices have really gone up. He wouldn't charge me to look at it so I thought I was getting a good deal but with the high pricing it made up for it. Several hundred dollars cheaper at other places when I called around. I got an oil change here and I made an appointment for it. I waited 3 and a half hours in the lobby and it cost a little over 100$. I mentioned I was feeling the transmission slipping and was told they would take a look at it. At checkout they said nothing, I asked them about it and another 20 minutes later they came back and said it was fine maybe I could get a tune up soon. I brought it in again a few weeks later still with the transmission slipping. They said they found a sensor out and a few other things. I paid a little over 1000$ two separate times within 3 months. Each time I asked is it worth it, to fix it? What about the transmission? I got round about answers and was told fixing it was a good option. Now after putting almost 4000$ into it within a year my transmission needs to be replaced and I can't afford to fix it or get another vehicle! I don't have words for how I feel about that. I really trusted Adrian and so I trusted his crew and I feel like they really let me down and put me in a bad spot. I'm a single mom and I needed the honesty and care I had gotten from Adrian at the beginning but I guess things change.

NO INTEGRITY! I paid the proprietor Jim Kirkham over $5000…read more(in full) for 2 old disassembled Chevy trucks including 2 engines(with a $1000 agreed value). He advertised this package on Facebook Marketplace but the money was processed on a credit card through his business KPro Auto making it a business transaction. He gave me a verbal ok to pick it up in a "month or two" because I'm a U.S. Navy Service Disabled Veteran and needed help from my son (who is a U.S. Army Service Disabled Veteran wounded in Syria 2023) to move it all. Jim didn't lift a finger to help at all. He mostly stood around and arrogantly made wisecracks about our automotive ignorance. After picking up the trucks and assorted parts, I had a change in plans and did not take delivery of the old original engines, one was very rusty on the inside. Jim (the owner) refused to refund me, in part I suspect because he was insulted and embarrassed that I found broken glass in his home made honey(that's when relations broke down). I paid in full for everything ahead of time and have receipts to prove it. I don't owe him a penny. No labor on his part was involved. He also gave me 2 counterfeit Bills of Sale for the trucks with fraudulent signatures of the prior owners. DO NOT DO BUSINESS HERE! JIM IS A VERY SHADY DISHONEST CHARACTER! He still refuses to refund my $1000.

I was having some issues with noise while turning, and a trip coming up soon and needed reliability…read moreto drive to the airport. The good folks at K-Pro were able to squeeze me in quickly and put my mind at ease. They found the issue and gave me some options and assured me no safety issues. When I got back from vacation I went straight back to replace the front struts and now the car drives better than it ever did. Or at least it feels that way! Great service, talked me through the issues, reasonable prices, and people who cared about me. As a side bonus, some of the best honey around is made by the owner and sold here and a few other places in town.

I had a honest, upfront conversation they treated me with respect . They were simply honest about…read morethe cost, didn't play games, I appreciated that, thank you. It turned out to be cheaper than the original quote.

Paid for a rebuilt transmission On my truck. Lasted less than a year. When pulled by another…read moremechanic, Found out it came from a junkyard not a rebuild. A mechanic with very no morals. Do not use ever!!! Buyer beware Rusty is crooked.

Our old Ford Ranger suddenly lost its AC. Premier had good ratings and is open 7 days a week! The…read moreowner saw the car on Saturday, demonstrated the cause to me in a few minutes, ordered the part and installed it today, Sunday! That is hard to beat. He seems very honest and explains everything. I asked him about any other issues with our 26 year old truck. He pointed out some problems that should be addressed but none were immediate necessities. I plan to go back and have the work done there. Highly recommend.

My husband was on a road trip in his Chevy Volt and had a problem where his car engine failed to…read morestart. He would not have been able to get home on battery alone. He found Premier Auto in Mt Vernon and they were open early on a Saturday morning. Azeem, the owner, was there and was able to diagnose his car and get him back on the road.

Outstanding service truck runs great taking all my vehicles here going forward. Staff was great to…read morework with. Clearly provided what needed to be addressed no hard selling and got work done quickly.

Go here first. You'll find that they are courteous and honest. Pricing is competitive and they get…read morethings fixed the first time around.

Sons gf needed brakes. Looked at yelp, these guys came up. Couldn't be happier. Did what was needed…read moreand no more. Where another shop took advantage of her, these guys were honest.

I am talking about manager, Dana Parton (swindler), at a Bucky's Everett (auto repair shop) in…read moreEverett. This is my story happened on Oct. 4th, 2022. ~~ Please don't remove it!! I was cheated there by manager Dana Parton (swindler). If I spoke well I wouldn't be cheated. Manager Dana Parton (swindler) also talked about their American financing option to me. He tries to push customers into debt using American financing. He is cheating cunningly. Think about that if you are customers... I've been driving a 2005 Chevrolet Aveo for 10 years. There were no problems with my car (140,000 miles). An oil change was required. I went to Bucky's Everett (auto repair shop) on Tuesday, October 4th. There the manager Dana patron (swindler) said my car was in danger so fixed it. The cost was $5,000. I paid for it. I got my car back on Thursday Oct. 6th. I t was broken down on the freeway in front of I 5 Everett Exit 192 on Thursday, October 13th around 4pm. I called Towing Company and took them to Bucky's Everett. It cost $320 towing fee and $230 to fix. A few days later, on Sunday, October 16th, the highway in front of I 5 exits 189 in Everett, it was broken down again. To fix the car, this time with the help of a Towing Company driver, it was towed elsewhere (in Everett), because Bucky's Everett is closed on Sundays. I don't know how this keeps happening again and again. And I don't know what to do. So far I've spent $5730 including two tow services. I didn't know how much it would cost this time. I almost had a car accident on the road. It was a dangerous situation. Since I trusted the manager Dana Patron (swindler) there, I am having a hard time and spent lots of money. I am in deep debt. I feel this good car became a junk. Another $1100 is spent to fix it now. Total 5730+1100=$6830. What would you do? Where is justice we believe? My good car below got ruined and turned into a total wreck by a manager Dana Parton (swindler) at a Bucky's Everett (auto repair shop) in Everett.

2016 KIA Soul 2.0 with a leaking oil pressure sensor. Scheduled a Friday appointment and dropped…read moreit off at 8:30 am. The car was repaired and ready before noon. Great communication and quality repair. Very accurate and fair charges for the part and labor. As others have said , I feel they were very honest. I like supporting a local shop and am very happy with the service!

The woman at the counter of this business is rude, condescending and downright disrespectful! I…read morewill never have my car worked on at this shop again because of this. She is a mean person and should not be allowed to work with the public. I am amazed that she hasn't been fired and replaced!

I was very surprised to receive an email today from NFAutomotive after I had dropped off my…read moreMercedes GL450 for service. Inside, I was given a very thorough but understandable website page that explained all of the recommended services, as well as things that were found to be of critical importance. None of the "critical" items were those tell-tale items found at other shops that cost a fortune, and were just fine the day before. These were actually necessary things that I had actually brought my vehicle in for. The staff was knowledgeable, and they really do specialize in German vehicles. They're not just another auto shop that makes that claim, they really did have other German vehicles being worked on at the time I picked up mine. Not only do I plan to go back, but I'd recommend them over the dealer, since they are trying to keep their costs down to pass on to their customers.

Terrible customer service. Had to wait 8 days for an appointment, then when we dropped it off at…read moreour appointed time we were told that "we might not get to it today but I promise we'll have it diagnosed by tomorrow" Called at 3:30 the next day and was told someone was working on it. Called back 10 minutes before they closed only to find out that they hadn't even touched it. Had explained when the appointment was made that this was our daughter's car and she needed it to back to college on the Monday after our Thursday appointment. Friday night they hadn't even looked at it and they're closed Saturday and Sunday. Went and picked it up only to be told that "we were upfront with you" and other lies. Don't go here. They're not honest.

First time here but second time bringing my truck into the dealership for the same problem. Only…read moredifference is, this location charged me a diagnostic fee that the first location didn't charge me because it's warranty problem. Anyways.. the lead tech actually was very engaged in trying to help. I really think he gave more effort than the first place. When I left my issue seemed to be fixed but by the time I got home it returned. Now it's worse. Seems like an easy fix to me but the dealership doesn't want to fix anything under warranty. This behavior keeps lemon law lawyers employed and I don't mind helping them get paid if that's what I have to do. Two stars for the technicians effort.

Good techs that can't put an oil cap back on, prices are out of this world and techs are too dumb…read moreor lazy to do a diagnostic. As someone who actually works 55 hours a week I thought someone for a decent price could help you n a work vehicle but I was proved wrong by this dealership. Took me 25 min and $59 to fix myself after these dumbasses chargerd me 250 and quoted me a 5k bill. After not putting my oil cap back on and letting me drive away.