A good veterinarian but they are all expensive, makes it difficult to own a pet these days.read more

Drove out here and place was closed during business hours. Don't know why hours aren't updated…read moreonline.

I got my parakeets Chippy and Pippy from here. Noelle was incredibly kind and knowledgeable. I'm…read moresad that this place is closing

Noel is a gem to work with wether it's for boarding,grooming or adopting the genuine care for the…read morepeople and pets, not to mention the knowledge shared with you is exceptional. For a wonderful experience, you must go to Priscilla's Pantry.

This is the way it should be. We should go to pet stores such as Pet Planet to get exotic pets…read more I have been spending months watching videos about jumping spiders and reading about them. I have been wanting one and just looking so far. I was just driving down Decatur when I saw a sign, "Pet Planet." The thought immediately crossed my mind, "Jumping spiders." When I entered, I saw so many things that I liked. I asked about spiders and they had them. He showed me a male and female jumping spider. I had a strong feeling that I was going to get one. I asked about enclosures and I was given a tour of the stuff that I had. I picked up a few things and said, "I want the female." Purchasing the spider was such a heart warming experience. I just lost my dog and this was what I needed. As he was bagging my things up, he asked if I had a name in mind. She was a little bit red, so I said her name was Scarlett. I highly recommend Pet Planet. I think that they are knowledgeable and have what you need for your exotic pet.

Went to Pet Planet 12/24/2025…read more The place is still so special!! The people are amazing and so knowledgeable!! I'll list the species I can remember: Spotted newts, tarantulas, isopods, axolotls, turtles, sulcata tortoises, asian monitor, electric blue day gecko, amazon tree boa, corn snakes, baby hedgehogs, a very sweet opposum (I've secretly named her Sunshine since she doesn't have a name), ferrets, a tenrec, spectacled amazons. There were a lot more animals than this, but I was so taken with the opposum that I spent most of my time with her and the ferrets. I still highly recommend this store for your more exotic pet needs - lizards, ferrets, hedgehogs, frogs, tarantulas, snakes, etc. I hope this place continued to thrive!!! I could spend a whole day in there happily!!

There are new owners who know what they are doing! Yay! The animals were all happy, cages clean,…read morestore clean, happy customers, and fantastic service from the owners themselves! We went there looking for a Syrian hamster and we got to interact with both boys and girls and they were all sweet, but none of them were just right for us. I honestly think these new owners really care about animals and customer service and I wish them the best of luck!

They have hedgehogs... and a smart and independently minded grey parrot who will pass judgement on…read moreyou if you are lucky.

Always the best customer service all around make sure your shots are up to date if you want any…read moreextra services from the groomers

It was my first time bringing my Shih Tzu Layna in for a grooming. First thing I loved that the…read morepricing was extremely reasonable. When I walked in to the grooming area I was greeted by a very nice blonde lady. I didn't get her name. I felt comfortable as the grooming is done out in the open so anyone can see how our furry friends are treated. When I went to pick my girl up, there was a Frenchie having her nails done and they were so kind and loving to this pup! Layna was groomed exactly as I requested so they listen to all customers concerns. The store has a smaller selection of supplies but also they have fresh treats brought in for sale! I felt so welcome as they had her name on the welcome board! Will definitely be back for Layna grooming! They also have self bath station for the doggies!

They are so amazing! Elijah and Zack sled so kind and helpful, will back back again soon!read more

Walked in to the store and a female worker was on the phone counting cash out on the counter. I was…read morelooking for a puppy and stopped by the glass waiting for a while interested in a puppy named Ziggy. Girl didn't even look up while she was on speaker phone. Great customer service. We ended up walking out. It kind of makes you wonder how they treat their animals. There was zero acknowledgment to us the entire time we were there.

Since coming under new management, this place has completely transformed. I'm genuinely impressed…read moreby how well the animals are cared for--they're healthy, well-fed, and their enclosures are exceptionally clean. It's clear the staff takes great pride in the care they provide. Whether you're looking to purchase a new pet or simply browse, this place is absolutely worth the visit. Dev, the new manager, is courteous, attentive, and goes above and beyond to ensure customers have a great experience. Sab the other manager is incredibly knowledgeable, resourceful, and always willing to answer questions and offer helpful advice. Overall, the entire team is friendly, professional, and passionate about what they do. I highly recommend stopping by!

I've been going here for about a year, and I hate to write a negative review, but there is a…read moreserious problem there right now that needs to be addressed. For the last two months at least, there has been a baby scrub python in a quarantine tank with a PROLAPSE. FOR AT LEAST TWO MONTHS NOW. This is not a condition that will improve on its own. It's a valuable snake, it should be worth a vet visit. If it's not, it needs to be put down humanely. The new staff who just came from the Russell location are great people, this is NOT their fault. But this snake literally has its intestine hanging out of his ass and needs either a vet visit or to be euthanized.

Petco - Spring Mountain…read more Due to traffic my husband and I got there about 20 minutes before closing, but we were helped by a nice gentleman while we interacted with different Syrian hamsters. We were looking for a docile, sweet tempered hamster that actually likes to be interacted with and pet. It's a tall order, because hamsters are all different - they have different personalities. We didn't find our family member at Petco, but we did have a really great experience. The store was clean, the cages were clean, the staff was friendly & knowledgeable.

Most of the items that I was seeking for my pets were in stock and I was able to purchase them. One…read moreitem they did not, but they recommended that I check back in a week. Needless to say the customer service was pretty good and the lines at the register moved fast. I'm well aware that Petco always has lots of living creatures in store. But on this particular visit there was a stronger than usual odor that would suggest that staff should conduct a proper cleaning of said creatures living quarters. Perhaps the crates, cages, tanks/aquariums or all of the above.

Non-profit organization that truly loves parrots. They rescue rehabilitate and adopt out previously…read moreowned parrots. Please consider adopting one of their many previously owned birds. Before you decide to share your life with parrot please visit and speak to Skye about fostering an exotic species.

We were referred to Skye March at SWEAR to receive an exotic parrot into our home. We made an…read moreappointment and met her at her house...full of exotic birds. We chose Marco, a Yellow Nape Parrot. I bonded to him right away. Weeks passed before Skye Marsh came to our home for an "inspection." We were required to "apply" by filing out a lengthy and detailed "application." I have been raising and caring for exotic parrots for 30 years, and currently own 8 exotics. After her "inspection," i repeatedly texted, emailed and called Skye Marsh over the next four weeks, expressing our loving desire to adopt "Marco" ($400 fee.) Now then, you can walk into any pet store and buy a bird without jumping through all the hoops that SWEAR requires you to go through. Finally after four weeks I received this text: "I have reviewed your application and discussed the home visit with the Board. As a rescue, we do not condone breeding of any sort, and cannot put a bird in a home where breeding is encouraged (ie caiques). We also have major differences in animal husbandry, diet, and enrichment. Thank you for your interest and time, but at this time we do not feel this would be a good placement for Marco. Sincerely, Skye, SWEAR." Of course, I was upset when I got this text. Told her "you are very judgmental. You have a lot of nerve!" I have raised parrots for 30 years and don't breed my birds. I do have a wooden box for them to sleep in at night, as I had explained to her on her "home visit." This organization is not good. We have a beautiful home to care for parrots, and I am retired so have plenty of time to give my parrots time and attention. Skye Marsh is a stuck up moron who looks for excuses so that you won't be successful at adopting any of her exotics. Better to bypass all her crap and go to a local bird store here in Vegas or elsewhere. What a waste of time!

Sean was great. Thankful for his help in finding our forever puppy. I highly recommend Puppy Heaven…read moreto anyone looking for a dog.

Incredible service! Sean is an amazing and knowledgeable person! Helped us out greatly. We have…read morebeen to every puppy store in town and puppy Heaven is top notch. They go above and beyond with sanitation unlike other stores.