I ordered a baby Egyptian tortoise. When I arrived, I was handed a one-year-old Russian tortoise, entirely different species, entirely different age. When I pointed this out, the owner claimed *I* had requested the wrong animal, despite having no written order confirmation to support that. His wife was brought in to back the same story. The only 'resolution' offered was store credit or reordering, at an additional shipping fee, with no confidence it would even be fulfilled correctly. The lack of documentation appears intentional: without anything in writing, they can claim the customer said anything. I've filed with the BBB and Nevada State Licensing Board. read more

Freddy is a very friendly, professional, helpful, and informative guy. He was able to order two female bumblebee dart frogs for us! We will continue to come to his shop for more of our reptile/amphibian needs. I highly recommend Freddy's Reptiles! read more

Freddy’s Reptiles - Two female bumblebee dart frogs - Reptile Shops Near Me - Las Vegas, Nevada

We visited Freddy's and found the place to be delightful! If you are looking for a reptile this is a great place to go! Every animal looked happy, healthy, well cared for, and clean. All of the cages were clean too. I took pictures with smudged glass, but that doesn't mean the cages are unclean. It just means the reptiles were people watching. They've been open for about 3 years, but this was my first visit. The man who helped us was very helpful, knowledgeable, eager to help, and answered my questions. One of the best parts of our convo was finding out how well he knows the personalities of all of the reptiles. And he also knows the owners of other local exotic pet stores. I think this store is a diamond in the rough. The area is a little iffy for my taste. But, the store itself is fantastic! It reminds me of a pet store I visited often as a child. And - Bonus! There's a friendly tortoise named Brutus that you can feed for $5! How cool is that? I definitely recommend this place! read more

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I had a very disappointing experience at Freddy's reptile store due to unprofessional behavior and misinformation. I came to the store because my bearded dragon was not doing well, and I was very concerned. I specifically asked if he had the proper supplies to help my bearded dragon. He assured me that he did, which is why I returned to the store three separate times. On my first visit, I was sold uvb light T8 that no one carries anymore and 50W basking bulb, which turned out not to be working. When I returned to exchange it, he gave me a 250W bulb without properly explaining the risks. That bulb far too hot for a my baby bearded dragon and could have seriously harmed my pet. When I brought this up, he told me to come back and said he would give me store credit, then clarified that he would actually refund my money. Based on that, I agreed to return the next day. When I came back as instructed, he refused to give me my money back and instead said I could only take items from the store--even though he admitted he had nothing appropriate to provide for my bearded dragon. This entire situation was extremely stressful, especially since it involved the health and safety of my pet. The lack of proper guidance, changing his word about the refund, and overall unprofessional handling of the situation makes this a place I would not recommend, especially for new or concerned reptile owners. read more

Freddy is amazing!! He can get you anything you want and trust if it's not there he will find and deliver exactly what you requested. He is very professional and will educate you to ensure you have all the information you need. I requested a blue Argentine Tegu and he had my baby boy in my hands next day! I found our forever reptile person..Sam read more

The food was really good. The double smash burger And fries combo was really good. The ice cream sundae was absolutely amazing. The customer service in the drive thru was absolutely horrible! It was bad enough to make me go to another location! read more

Freddy’s Reptiles - Strawberry cheesecake ice cream sundae - Reptile Shops Near Me - Las Vegas, Nevada

This place looks nothing like the pictures. It is dark and dingy. They had nothing stocked and miraculously sold out of everything the morning we went in, so they said as we asked for the things we went in there for. The employee was rude and unknowledgable about spiders. read more

What an awesome place great reptiles big and small . Freddie is very helpful and knowledgeable. Can't wait till my grandson gets back to town so I can take him feed Freddie's enormous dragon. read more

This guy sucks. Animals are in deplorable conditions, all the tanks are flooded, hognoses, bearded dragons and ball pythons kept in literal mud. Wouldn't be surprised if anything you buy there has pneumonia or scale rot. Two black throat monitors in an enclosure no bigger then 5 feet long, same with the argus monitors. He has two massive retics in an enclosure not even big enough for one, not to mention everything's overpriced. $120 for a white's tree frog? Take your business to 9th island or scales n tails, you'll have a much better time read more

they have absolutely nothing in their shop. It looks quite suspicious to be honest. I'm not sure how they stay in business when they have no customers and nothing to offer read more

Freddy was great he did my son's birthday party and was awesome. He was knowledgable and nice to the kids. He had a great variety of animals. read more

Freddy’s Reptiles - Emmett with his favorite animal of the day - Reptile Shops Near Me - Las Vegas, Nevada

It's 94 degrees out, which means my car is 43 degrees hotter than that, and I drive all the way over here with no AC for some pet food, and they are closed an hour early. I really hate that about small businesses. read more

My boyfriend came in looking for a certain snake, but Freddy was able to educate and and paired us up with the perfect snake! Freddy was extremely cool and his shop was set up very neatly, and he has a very cute doberman! This store is about a 30 minute drive from our place, but it was well worth it to stop by. Will definitely come back the next time we want to pick up another reptile friend! read more

Freddy’s Reptiles - Albino Ball Python - Reptile Shops Near Me - Las Vegas, Nevada

I was finally able to get my husbands dream snake , Freddy was super nice and knowledgeable . I 100% recommend getting your reptiles or reptile things with him . I had a snake who I rescued from a person here in Vegas who wouldn't eat, he helped me with what he could and even gave me tips on how to help out the snake . This is a man who know what he is talking about and it shows , his store and his snakes are the healthiest I've ever seen here in Vegas and the tamest reptiles by far . if u are looking to start off with snakes or any other reptiles I recommend Freddy's reptiles above the rest hands down . Thanks Freddy for the amazing snake and hope to get my other one soon! read more

Freddy’s Reptiles - Reptile Shops Near Me - Las Vegas, Nevada

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The 5 star reviews on this store must be a joke. First off as someone that works with reptiles I was very shocked to see the pricing on some of these reptiles. There's absolutely no reason for animals to be as expensive as this store sells them. I was in this store a week ago and it is a sad joke. I recently moved to Las Vegas and decided to go around Vegas to see the reptile stores and by far some of the worst stores I have seen and believe people who just simply want a pet should be aware of the disheartening, disgusting, abusive conditions these reptiles are in. Disgusting care of your animals, disgusting store, unhealthy animals. Do not buy from this store. Most importantly do your research and find out how much these reptiles are online before purchasing them at a ridiculous price. This owner is taking advantage of people wanting a pet. Shame on you. read more

This place is a complete joke, a friend of mine recommended this place to me so I followed his advice I called the location at 12:46PM on Sunday I asked about to see if they have the items I needed the girl who answer was very rude and ghetto but nonetheless she confirmed to have what I was looking for I live in Henderson so drove 40 minutes to this dump arriving at 1:52PM and to my surprise the doors closed all locked I rang the doorbell and waited for 20 minutes nothing I called the number but it kept going to voicemail saying that I called after business hours I would rather give this place a 0 stars read more

Freddy’s Reptiles - Door close - Reptile Shops Near Me - Las Vegas, Nevada

The owner is great however when asking for ways to take care of my pet he said "nope he's good just need a tank" Turns out I need a specific light and area for my pet to bask. Now I'm in fear my turtle is sick read more

The best place you can go for reptiles. Freddy is amazing,very knowledgeable and accommodating. He has an incredible selection . Definitely check this place out. read more

Horrible living conditions for the animals. Skinny, malnourished lizards and a dead turtle. Do not come here, they do not care about the wellbeing of their animals. A shame of a business. The whole place smells disgusting and enclosures are far too small for many of the animals. Do not give these people your money. read more

Friendly staff, great prices, fun place to shop. If you want a cold and impersonal pet store go to a large corporate store. But If you want nice people and a good pet shopping experience go to Freddie's! read more

Shout out to Freddy's Reptiles for my Granddaughter's Bearded Dragon Spike. She is IN LOVE. The owner Freddy is friendly, patient and he and his staff took the time to talk to my Grandaughter and give her tips and advice And offered follow up if she needs it thank you SO much! Photo wouldn't attach grrr bc he is a super friendly new addition to our home read more

Best places to go to for all your reptiles needs! Great customer service and very knowledgeable! And always stocked on feeder rats.

Freddy is awesome! I was completely new to being a snake owner and Freddy helped me big time, recommend for all reptile needs, dude is awesome! read more

Customer for life! We came to Freddy's for a Jackson Chameleon. The moment we came in we felt so welcomed. This locally ran business puts so much care into their animals and clients. They are extremely knowledgeable and patient (I had a lot of questions). Freddy is just the nicest guy. Our new family member is so healthy, alert and friendly. Thank you Freddy for making our sons day. read more

Freddy’s Reptiles - Jackson Chameleon - Reptile Shops Near Me - Las Vegas, Nevada

Love Freddy's approach to handling snakes. I have many big snakes and I rarely learn new things about my pets. Freddy taught me more than anyone has in minutes and I don't even think he realized it. Thanks for my new sunrise retic buddy. read more

I have been going to Freddy's for about 8 months now and it is always a good experience. Freddy and his staff are highly knowledgeable and friendly. I always look forward to visiting and making a purchase. The quality of live feed is impressive and better than other reptile stores I have visited and prices are fair read more

Pushy salesman but good prices on some things it's a meh shop they don't really got much.

I would put a zero but unfortunately yelp doesn't let me. I have a baby bearded dragon and came in to get some small dubias for him. And the employee argued with me telling me he feeds his beardy large dubias so I should feed mine large dubias. And I told him no I need small ones because my beardy is small and he will choke or throw it up. Which is what happened last time I gave him too big of a dubia. Long story short the employee showed me a small dubia and what he will be giving me, and it looked like a good size so I was happy. Until I got home and opened the sealed brown bag he put them in and they were large dubias. So needless to say I feel very disrespected and if your not going to accommodate the customers needs then why are you even selling to people? It's honestly very rude and i huge waste of time. And now I have a bunch of bugs that are huge and can't give to my dragon because they wanted to be petty and lie. read more

Excellent service! And beautiful Reptiles and tortoises. I really recommend this store!

Great customer service and cool people that work there definitely go to a place when I need something now