They ghosted me when I called about a problem with their job. The tile work was also badly done.read more

It was time to remodel our outdated bathroom, as you can see from the Before photos…read more We requested bids from several companies highly rated on Yelp, some of whom never responded, and some were just too high. OC Tile responded quickly and was by far the most reasonable bid. Because of a supply delay on another job, they could start right away, which was great, but that also meant we had to make many decisions on the fly. In addition to starting before all the decisions were made, it was a rather complex job, including 4'x4' wall tiles and special plumbing for the tub. Kelly and Dave, the two owners, were very helpful in coming up with creative solutions and kept us informed during the entire project. They were enjoyable to work with, as was their entire crew. They are highly skilled, attentive to detail, and did an excellent job. We would definitely hire OC Tile for future needs.

We have had Nick at our house for the last four months because we had a large job for him. He…read morestarted with our master bathroom re-tiled the toilet room and then did the tile in the master shower and then we moved onto our pool bath where he did the tile on the floor and he also did the tile above the bathtub.. then after that, we moved onto our kitchen floor and a tiled our kitchen floor. Then he did the tile in our guest bath both on the floor and for the shower. And then finally today he finished the tile in our hallway bath and that was both the floor and the shower I will attach pictures. Nick is our go to person for all tile projects and we won't use anyone else. he is professional, gives you an accurate estimate ahead of time, includes you to make all decisions that need to be made and he gives you all the knowledge that you need to make those decisions and he gives you a competitive price. I highly recommend Nick Williams for any of your tile needs.

We cannot say enough positive things about Nick Williams and the craftsman that he is. We had…read moreseveral interviews lined up and cancelled the others after meeting with Nick. He explained to us how to choose the best tile and what might happen if we don't. We just finished phase 1 of our project, tiling our family room, master bedroom and bath, and living room. Nick would always arrive when he said he was coming, was respectful of our home, discussed any decisions that had to be made explaining our options and any downsides, and best of all did a fantastic job installing our tile. The craftsmanship cannot be beat. I would trust Nick to install any tile that you have anywhere in your home. You will not be disappointed. We begin phase 2 next week and then we loved it so much we have ordered more tile for a phase 3 after that.

I love this store and the customer service is always excellent. Such a great selection of tile it's…read morereally a pleasure to shop here. They went out of their way to make sure I had the tile I wanted and my kitchen project looks fabulous. I will definitely be back for future tile projects!

Great selection. Fast service. The changes we made were welcomed and accommodated. Good value…read more Katie knew the product and made very helpful suggestions. Our shower and bathroom are beautiful. Thank you!!

Rafael was top notch, a true artist and artisan. He exceeded my expectations and I learned to…read moreappreciate tile installation watching him work.

I'm a little embarrassed to write this review, as Rafael did the work on my house in June of 2022…read moreand I'm only writing this review now. BUT, alas, here I am. 5 stars, but you knew that already, given the non-stop 5 star reviews that he has. And let me tell you, he earns every single one of those 5 stars in every single 5 star review, including this 5 star review. Rafael is professional, meticulous, friendly, respectful, and really does go above and beyond. It's great when you find someone that is a masterclass of their craft. It's good when you find someone that is competitively priced. It's nice when you find someone that genuinely CARES about their clientele and want their clientele to be 110% satisfied. It's AMAZING when you find a combination of all three. Seriously, you need tile work? Please, don't look anymore. You won't get better than Rafael. Book him. Be prepared to have your socks knocked off. If you don't believe me, well, then, believe my pictures. They speak for themselves. We got counter to ceiling herringbone in a ceramic 2x8 tile - not exactly a walk in the park, and a skill that definitely takes years to master.

We highly recommend Versa Tile! Mike did a fantastic job redoing our bathroom floor, shower step…read moreand shower curb with porcelain tile. The tile we selected is random with a lot of variation and Mike magically created beautiful flow with the veining on the tile. The installation is flawless, all tiles are level and evenly spaced. An admitted perfectionist, he treated our project with great care, maintaining his own very high standards. That's so refreshing! Mike is professional and friendly. He is easy to communicate with for quoting, questions and scheduling. He let us know each day when he would be here, made the messy job of demo as neat and clean as possible, worked until he was at a good stopping point and tidied up before heading out. We're so impressed that we're going to have Mike do another project for us!

Being a perfectionist (I'm in therapy ) I am admittedly very skeptical when it comes to hiring…read morecontractors (I have a contractors license myself). Mike from Versatile completely won me over. From the start, he was a professional perfectionistX10 (he needs therapy), he's very efficient, and incredibly detail-oriented and a great price! It's rare to find someone whose standards are higher than mine, His tile work was flawless, (within an ant's hair ) and he took the time to make sure everything was just right--no shortcuts, no excuses. I couldn't be happier with the result. If you want someone who wants the job to look better than you do ,,treats your project like it's their own, and is seriously affordable, Mike is THE guy.

I would highly recommend THE FLOOR STORE. Frank was very knowledgeable and made it easy. The…read moreinstallers, Alex and crew did a phenomenal job. I am very happy with my floors.

Huge shoutout to Jonathan for absolutely saving us in a pinch. Our contractors brought flooring for…read morea new room that was completely off from our existing flooring, and we were supposed to install the very next day. I called in the afternoon stressed out, sent photos over text, and Jonathan patiently worked with me to identify the exact match to our existing floors. By the very next morning, he had already confirmed the match, sourced it, and had everything ready for pickup that same morning. The turnaround time and customer service were honestly incredible. Thank God Jonathan was so patient, responsive, and knowledgeable. He truly went above and beyond to source the flooring ASAP and saved our project timeline. Highly recommend working with him if you need someone who actually cares and knows what they're doing!

Very good pricing and value. Owner came to the home for the bid. Listen to what we wanted. The…read morecarpet for was able to help us select the correct pad. Click carpet had the complete project done with an a day and a half total project space right around 1200 ft.².

We have had 916 floors do two projects for us in the last few months. First they installed LVP…read morewhich turned out beautifully! They were clear on what work would need to be done or what they anticipated. They made sure to do quality work, not risking future moisture issues or leveling issues. They were very easy to coordinate and work with. The crew was professional and cleaned up well. We felt that their prices were fair for the quality of the job. Based on that experience we chose to use 916 again when we needed carpet. Again they were very flexible, working with us to be able to schedule while trying to close on the new house. The crew was also professional and the job turned out great. We really love the new carpet. We would highly recommend 916 floors!