I am so happy & satisfied with my experience with Diego & his store associate Patrick. This…read morebusiness made it so affordable and easy to have my sons bike serviced. I will always go to them for their expertise! I appreciate you all so very much :)

While I do most of my own bike work, I needed some work done to my fork and I lacked a tool I…read moreneeded. I really didnt have a go.to sho so when I noticed this one...I figured I'd give them a shot. I'm really glad I walked in. They were extremely friendly and because I wasn't in dire need of the fork, I just left it assuming I'd hear back in a couple of weeks which seems to be the norm. I was literally texted later in the day saying the fork was ready!! Amazing turn around and at a very fair price. I highly recommend these guys!!

Matt did a great job tuning up my bike. He gave me his…read moreopinion on the overall condition, very honest, non pressure assessment. i really appreciate that he communicated to me that he would be 15 minutes past my scheduled appointment time. Matt is a good communicator, and a better bicycle mechanic.

Needed mobile service on my commuter e-bike. Routine maintenance, disc brake pads, adjusting,…read morebleeding the brakes and a new chain. Matt meet me at my place of work, and did a fantastic job at a fair price. I highly recommend him!

This is a fun outing for a family even with small kids, as they have bikes with attachments for…read morelittle ones. Of course, electric bikes have changed the game and really made this a full on touring experience if you want it to be that way. They also have regular beach cruisers too, if that is more your style. The path is relatively flat and paved, so it's super easy either way. We've taken the whole crew on multiple rides down to Dana Point harbor, and Doheny State Beach. You can also ride south to the San Clemente Pier (pictured). The rental prices were reasonable and not too expensive. Staff was responsive and reasonably friendly. Overall it's a very entertaining afternoon activity, especially when the weather is nice.

Quick, easy, and super helpful guidance to get me to San Clemente pier given the closed trails…read more Thanks!

Permanently closed! I drove by today and noticed the windows were empty. Purchased many bikes and…read moreserviced them over the years, a tremendous loss for San Clemente. Lee was an incredibly kind and honest employee. Very sad day indeed!

These guys saved my skin - coming through in the clutch with only 30 minutes left in their workday,…read morethey efficiently fixed a rear tire flat and got me back on the road in no time. They expertly found where the puncture was (near the nozzle) so I can troubleshoot future issues if spoke/rim tape or whatever related. I can't thank you fellas enough for taking the time when other local dealers declined my plea for help. I'll definitely be back when in the area for normal accessory purchases.

A friend and I have purchased four Aventon Level 2 e-bikes from Richard at Trestle's Electric…read morebicycle company. The bikes are fantastic and fairly priced for the value. Richard has also stood behind the bikes and when needed replaced torque sensors under wattanty. We very much appreciate the local knowledge and relationship with Richard. Especially since so many ebikes are made abroad and are not serviceable.

Richard and his crew have been looking after my ebikes for the last 11,000 miles…read more I was sold from the beginning on Richard's knowledge, honesty and quality work. His prices are reasonable and his service is always right on time. I recently had him upgrade my mechanical brakes. They are outstanding. The best I've had after burning through both cable and hydraulic.

I also forgot to mention that we were able to get a 5 year warranty and the company offers a great…read morewarranty with bike locks as well! This is amazing since buying an electric bike feels like a small investment, I feel confident about spending my money and a company that stands behind their products! I know I can also reach out to Danny wiwth any questions and he'll point me in the right direction. Can't say enough about that customer service, especially as a busy mom who sometimes can't quite remember who to call. Can't wait to pedal around town this summer!

TOOK bike in for repairing a flat at 645 odometer miles. Danny insisted I leave the bike at Pedago,…read moreclaimed it needed 1,000 miles service/ safety inspection.(I had just paid him for that service a few months prior.) Bike, when I left it at Pedago in Dana Point, was working fine,less than a year old just never went up inclines at less than 4 bars on battery--- which Danny falsely claimed it was capable of at ALL battery levels). Another of Danny's lies. When I brought the bike in in April 2024 it worked ok and still looked new, it was returned to me dirty , HAD NO FUNCTIONING BRAKES,would not even slow down when I pressed the hand brakes upon the first time I rode it after his "safety/service" . COMPLETE IDIOT! Then he would not return my 2 texts nor 2 phone messages and a written letter asking him what was going on with my trike and refused to answer the phone when I called him during business hours. Save your money and possibly your own life by getting service done elsewhere. Danny, your response is another set of lies. You sabotaged my etrike in April 2024 . Your " service" that you charged me over $100 for in April 2024 could not have been done at all since the brake pads were the original pads both front and rear and worn and never replaced during ANY service you charged me for and the chain was not even oiled by YOU ever. The only Pedago store I have ever been to for service is yours in Dana Point, so stop trying to damage other Pedago dealers with your vindictive,irresponsible actions. The fact that in court you falsely claimed I rode the trike too hard is PATHETIC. I have 3 herniated discs , ride slowly on the sidewalk to avoid any jiggling and take care of all of my means of transportation . I have a 2023 Tacoma that looks like new and I used to have a Pedago e-trike that looked like new until you damaged it as "payback" for leaving an honest review about the lack of power your e-trikes have.

You would think a company that sells You'd think a company selling high-priced bikes would offer…read moretop-tier customer service but with YT, that couldn't be further from the truth. I purchased a Jeffsy Core 2 just a couple of weeks ago, and while waiting for delivery, the price dropped by $1,000. Naturally, I reached out right away to ask if they would honor the new price or allow me to return and repurchase at the lower price. No one answered. Their phone line is essentially useless it only plays an automated message saying they're too busy, which makes it feel like a fake number. I emailed customer service twice, filled out their online form, and it's been over a week with zero response. Meanwhile, the price has since gone back up, which makes me think someone did see my messages and chose to ignore them. This bike was meant to be a gift for my husband, and I'm beyond disappointed not just with the situation, but with the complete lack of communication. At this point, we don't even want the bike anymore. I'm currently waiting for return instructions so I can send it back. I run an online business myself, and I would never let a customer wait more than 48 hours without a reply. If you're considering investing in a quality bike and expect actual customer service, do yourself a favor look elsewhere. Here's a pic of the bike waiting for the return instructions....Hey owner if you are reading this please reach out to me and make this right.

The phone number is officially disconnected. I guess it's more than restructuring (hey, Flossmann?)…read more I bought 3 different bikes from you totaling more than 15k. But I'm afraid this is the end of the road for YT. What a shame.

Recently got back into bike riding and found how quickly you need to get your bike dialed back in…read moreafter so many miles. I was referred to OCBG from a friend who worked across the street and couldn't be happier. Cory helped me out with both of my bikes and was very nice and friendly. I took out my bike for a long ride after getting cleaned up and it rode AMAZINGLY. These guys rock and is definitely the go-to shop for bike repairs and services. Thanks for being so generous and accommodating. I will be returning for regular tune ups.

Watching GCN and other cycling YouTube videos, I've often heard the term "legendary bike mechanic"…read moreused from time to time, and I always wondered what that truly encompassed. I recently took the Park Tool class with Cory, and now I have a better understanding of what a bike mechanic legend is. His extensive bicycle knowledge was very apparent as soon as I saw him tinkering with bikes or my bike for that matter. I am extremely grateful that I didn't procrastinate or pass on taking the course. It was a fantastic experience and I was able to swap and upgrade parts on my bike "myself"--with Cory's support. I am honored I was able to do this with assistance from Cory. Since then, I have decided that, as long as circumstances allow, I will always take my bikes to their shop for servicing. I highly recommend both the course and their shop to anyone. You will not regret it.

I just want to give a shout-out to TK and the Cycleogical crew for exceptional service! Based on my…read moreown experience and observing how they treat other customers, the team goes above and beyond when it comes to both customer service and technical knowledge. They are kind, patient and extremely thorough when it comes to both servicing the bike and supporting the customer.

These guys are honest! Rare to find. Good service at reasonable price. I thought the bike pads…read moreneeded replacing, they told me 'nope, just need a brake adjustment' Saved me some $ and did a good job of it. Owners is a good dude, employees seem engaged and smart.

Hi Jim, I was not…read morewasting your time or your shops time. Wheelworld bicycles in Santa Monica had a small Giant Trance Xe Advanced in stock and it was priced at $3499.99. I brought back the bike to your business that I bought from you. Unfortunately the folks at Wheelwold bicycles in Santa Monica don't communicate well as John told be they would hold the bike for me to pickup the next day (same as what you sold me) and I could get it the next day. Which I planned on doing Until they sold it after I returned the bike I bought from you. Even with the outrageous LA county tax the bike OTD was $3946.23 Jim, I'm retired and was looking for the best deal on the bike that I still consider one of the best out there. Can you blame me for wanting to save as much money as possible and still help a local south Orange County well established with a good owner? I appreciate you, Eric, Miranda and the rest of the crew. I really like the Giant Trance Xe Advanced very much. Fits me perfectly. Unfortunately the OTD price doesn't. So you know I'm telling the truth. Click on the link and the bike and price come up. Unfortunately they did not keep their word with me. https://www.wheelworld.com/product/giant-trance-x-advanced-e-2-https://www.wheelworld.com/product/giant-trance-x-advanced-e-2-401243-1.htm

Great service. Quick and easy. Highly recommend. Have…read morepurchased muse and used bikes here as well as tire repairs.