Relaxing experience buying from Synaptic, especially because we weren't that well-versed in the…read moredetails of eBikes. Shaun was knowledgeable, answered our questions, and importantly, did not pressure us in any way. He helped me select the best bike for me. I'm on the petite side about 5'3" and some frames were a bit large for me so he showed us the Lectric XP-4 Step -Through. Perfect bike for me and Laguna's hills. It also folds!!!! He also had the company ship us the parts that weren't in the store but came with the bike. Ex. Top Tube bag etc. They do have other brands besides Lectric. I tried the Aventure, great bike but a bit too tall for me:) Overall, highly recommend this bike shop! Easy parking in front and you can grab a coffee nearby afterwords.

I had a really great experience renting a couple bikes for the day! It was affordable and had a…read moregreat knowledgeable vibe! We will definitely be buying another bike from them!!

I also forgot to mention that we were able to get a 5 year warranty and the company offers a great…read morewarranty with bike locks as well! This is amazing since buying an electric bike feels like a small investment, I feel confident about spending my money and a company that stands behind their products! I know I can also reach out to Danny wiwth any questions and he'll point me in the right direction. Can't say enough about that customer service, especially as a busy mom who sometimes can't quite remember who to call. Can't wait to pedal around town this summer!

Had a great experience here! George was very helpful and I highly recommend buying your E-Bikes…read morefrom this location. Great selection, pricing, and warranty!

I recently got my son's e‑bike serviced from Matt, and I couldn't be more grateful for the…read moreexperience. He showed genuine empathy for our unfortunate situation. His knowledge is unmatched -- you can tell he truly understands these bikes inside and out -- and his honesty was refreshing, especially after dealing with a few bike shops in the past that left me disappointed. After reading all of his positive reviews, I decided to reach out, and I'm so glad I did. Matt lived up to every word. I wouldn't go anywhere else for service on any of my e‑bikes. He's earned my trust, and I highly recommend him to anyone needing reliable, honest, and expert help.

Matt assembled my new Velotric Nomad 2 and did a superb job. Reasonably priced and knows bikes!…read moreHighly recommend.

Recently got back into bike riding and found how quickly you need to get your bike dialed back in…read moreafter so many miles. I was referred to OCBG from a friend who worked across the street and couldn't be happier. Cory helped me out with both of my bikes and was very nice and friendly. I took out my bike for a long ride after getting cleaned up and it rode AMAZINGLY. These guys rock and is definitely the go-to shop for bike repairs and services. Thanks for being so generous and accommodating. I will be returning for regular tune ups.

Watching GCN and other cycling YouTube videos, I've often heard the term "legendary bike mechanic"…read moreused from time to time, and I always wondered what that truly encompassed. I recently took the Park Tool class with Cory, and now I have a better understanding of what a bike mechanic legend is. His extensive bicycle knowledge was very apparent as soon as I saw him tinkering with bikes or my bike for that matter. I am extremely grateful that I didn't procrastinate or pass on taking the course. It was a fantastic experience and I was able to swap and upgrade parts on my bike "myself"--with Cory's support. I am honored I was able to do this with assistance from Cory. Since then, I have decided that, as long as circumstances allow, I will always take my bikes to their shop for servicing. I highly recommend both the course and their shop to anyone. You will not regret it.

I had a striped axle bolt and they were able to repair it in 10 Minutes and saved me a $400. Repair…read morebill. These guys are awesome!

Super fast response and great prices. Very useful pickup and delivery service too. All staff…read morefriendly and calm.

Permanently closed! I drove by today and noticed the windows were empty. Purchased many bikes and…read moreserviced them over the years, a tremendous loss for San Clemente. Lee was an incredibly kind and honest employee. Very sad day indeed!

These guys saved my skin - coming through in the clutch with only 30 minutes left in their workday,…read morethey efficiently fixed a rear tire flat and got me back on the road in no time. They expertly found where the puncture was (near the nozzle) so I can troubleshoot future issues if spoke/rim tape or whatever related. I can't thank you fellas enough for taking the time when other local dealers declined my plea for help. I'll definitely be back when in the area for normal accessory purchases.

A friend and I have purchased four Aventon Level 2 e-bikes from Richard at Trestle's Electric…read morebicycle company. The bikes are fantastic and fairly priced for the value. Richard has also stood behind the bikes and when needed replaced torque sensors under wattanty. We very much appreciate the local knowledge and relationship with Richard. Especially since so many ebikes are made abroad and are not serviceable.

Richard and his crew have been looking after my ebikes for the last 11,000 miles…read more I was sold from the beginning on Richard's knowledge, honesty and quality work. His prices are reasonable and his service is always right on time. I recently had him upgrade my mechanical brakes. They are outstanding. The best I've had after burning through both cable and hydraulic.

I own a velotric nomad plus 1 ebike. My battery or charger recently crapped out and trying to find…read morea repair shop to help me diagnose it was impossible, so I bought a multimeter but the sticks were too big o fit inside the charger or battery. I called this business and he asked me what the issue was and helped me narrow down the issue on the phone. SUPER NICE ! If I ever run into an issue I cant fix on my own I will absolutely call! I recommend any business that has this level of service!

Joey came out the day after I called and skillfully replaced my derailer and adjusted my brakes…read more His mobile service is a rare novelty and one that I very much appreciate! His lifetime warranty is also a plus! Thanks Joey, just kidding about that warranty thing.