Steve and his team were extremely professional. I received timely updates throughout, and the…read morerepairs were completed ahead of schedule. As a pleasant surprise, they even washed my car and vacuumed the interior - something I didn't expect. Highly recommend!

5 stars doesn't seem enough!! Victoria and Steve were professional, friendly, knowledgeable, and…read moreHONEST! I really appreciate that they gave me different options on ways to save money on parts (OEM vs aftermarket) for my repair since I was a cash paying customer. I got a quote from Caliber Collision and the price difference was shocking! As it turns out Milstead is a much better equipped body shop because they had the technicians and equipment on hand and did not need to hire anyone out to do recalibrations for the sensors on my bumper which that alone saved me $400-600. To top it off they offered a courtesy car wash and interior vacuum which I wasn't at all expecting. Thank you Milstead for going totally out of your way to serve your customer. I will happily recommend you to anyone I know needing your service!

Greenfield's is the best of the best! Very professional and always work towards what is best for…read morethe customer!

Southern hospitality isn't dead. On the Friday before our 2025 freeze (3) of my neighbor's…read moreautomobile's were broken into and the only thing that was taken were their Handicap placards and with the weather going to be bad and broken windows I asked Greenfield if they would help by placing the heavy duty plastic over them. One neighbor took her Lexus SUV and they did a wonderful job for Mrs. Nguyen. Granny they this is the best shop in Houston. Thank you

Look No Further, Go to Kenneth's! If you've been going to the dealership, STOP!! Here's why…read more Today I came in stressed. My 2013 VW Beetle Convertible had what looked like a serious window leak during a massive rainstorm and on top of that my brake light was out. The dealership couldn't even see me until Thursday! (Today is Monday). Grayson got me in today. He and his master mechanic Tommy personally took a hose to my car to diagnose the leak with no runaround. As it turns out, it wasn't the catastrophic leak I feared. At the same time, Tommy replaced my brake light quickly and efficiently. And, Grayson took great care of me- without a doubt amazing and straight up outstanding customer service. All my problems are resolved. Whew!!!! These guys are honest, knowledgeable, and they actually care. And to top it off, Grayson even identified the likely cause of my heat issue that the dealership wanted to fix the expensive way. All through a quick conversation and review of my car's issues. I'll be bringing my car back to fix that in a few weeks. Kenneth's Car Care has earned all my future business for brakes, heat, oil changes, and more. Don't waste your time and money at the dealership or another repair shop. Come here first. You will be glad you did.

I have been been going to Kenneth's Complete Car Care for 15 years & have all of my vehicles…read moreserviced there. The people at Kenneth's are always polite, professional & experts at what they do. I have never been disappointed in their service In either their mechanical or body shop! Kenneth's is the BEST car center there is!!!

Car took 2 months, which was much longer than the insurance adjuster estimated. ZERO communication…read more If you don't call them, you will have no idea what is going on with your car, they will not reach out for an update EVER, not ONE TIME in 2 MONTHS. When you do call them, they will say something like "it should be this week" and then it will take another 2 weeks. Customer service, communication, and being timely or accurate with their time frame is not their strong suite.

Very pleased when turning the truck in, follow up was great! Work quality was excellent. They will…read morealso go above and beyond: they were able to shave $500 off my deductible.

I needed some paint work done on my car and went to get estimates from 6 different places. I am…read morefresh out of college so maybe I look young but this place was the only one to take me serious and give me a serious estimate. Not only do they price match the lowest estimate but the work they did on my car was of the highest quality. I was helped by Robert who had the utmost customer service and kept me updated with the repairs. To top all of that off, the car was finished early. I highly recommend.

I had a dent in my front bumper due to a tree branch on the highway that was unavoidable. I took my…read morecar the next day and it was fixed perfectly I just two days. They ordered original parts from the dealer and the labor costs were very reasonable. I have gone to several body shops in two states and this one is by far my favorite. I highly recommend this body shop! Also, the shop was very clean and had quality products and parts.

Took my '17 Expedition (199,000miles) in to fix grinding sounds coming from front hubs, suspecting…read moremy 4WD system. Other shop in back of Kingwood, I will not name nor revisit, "worked" on the problem 3 different times and could not correct the issue. I should have gone to Sullivan's to begin with. Joe understood the problem the moment I explained it. Though he never promised anything, he seemed confident he could fix it. The trouble was diagnosed and repaired perfectly the first time, on time and under estimate. Also, Joe spent at least an hour with the good-for-nothing warranty (Endurance) trying to get it covered. Though the contract clearly includes hubs as "covered", Endurance refused to cover it. Today I am recommending Sullivan's and especially Joe. Tomorrow, I am cancelling Endurance.

Service is exceptional. Quality is over the top. And value is like that old saying " you get what…read moreyou pay for ". You have many options for auto & collision repair in the Kingwood area and of course you can always find someone to do it cheaper, but if you value your time and money as much as I do then Sullivan's is your go to place for body work. If you find their quotes too high, go somewhere else. If you don't their personalities, go somewhere else. If you don't like their service, go somewhere else. But don't write reviews that criticize this business because it wasn't cheap enough for you or a good quality of workmanship. Like I said, you get what you pay for, and Sullivan's never disappoints.

They got the job done and the dent came out perfect. Hopefully won't have to come back but if i do…read morei'll definitely choose them everytime

Brought our Volvo in for Hail damage repairs. We worked with Ernest, and it was an all around…read morepleasant experience. He worked with our insurance adjuster and got everything squared away. Can't say enough good things!

Took forever to get a scratch taken care of. They didn't want to come down on their price until the…read morelast minute. Wouldn't release my car, held it for over 2 months because of a couple hundred dollars difference in price that the insurance should've paid for.

My car was taken there after my accident. The repair kept on getting pushed back from 1 1/2 weeks…read moreto 2 weeks to next Wednesday then it should be ready Friday, it took over 3 weeks to get my car repaired. Then the day I went to pick it up they told me that someone had lost my key ( which was a key and key fob combo) and I had two new keys. When I went during my lunch break to pick it up the keys that had replaced it with were generic off brand keys no key fob, when I mentioned it they stated that they would have to call the lock smith and would give me a call back. Then my keys were given to me keys, the invoice and told have a nice day. No let's talk about what we did , let's talk a walk around the car or here is what our lifetime warranty covers. Over all just a bad experience.