Paul is fantastic! I called Paul for an issue that came up where the fridge was tripping the…read morebreaker at a rental of mine. Paul talked me through how to diagnose the issue over the phone to see if the issue was with the fridge or with the circuit itself. Upon finding out that the issue was with the fridge, Paul advised me to contact an appliance tech instead of charging me to come out in person to do the diagnosis. Finding an honest, ethical contractor is hard. I'm so thankful to have found Paul and look forward to working with him for many years to come. Thanks again Paul!

Thank you! I really appreciate your rapid response and the overall way your team takes care of…read morebusiness. I don't look forward to any more problems but I do look forward to working with you again.

My family and I are so grateful to the team at Northwest: Darlene, Nate, and Zane! I recommend them…read morewithout hesitation for their talented people, can-do attitude, professionalism, a successful outcome, and a great customer experience!! The backstory: my family and I were in Alaska when the PNW had a big freeze and our pool heat pump condenser and above ground pipes froze and burst. No one was able to come to our home for a couple weeks due to all the other customer priorities dealing with the aftermath of the storm. I completely get it...a pool is not a priority when others are without heat. So our son purchased and installed a new condenser to get the pool water flowing to avoid frozen water in the pool cracking our pool walls and creating a much bigger problem! Our next challenge was to find a way to purchase and install a highly regulated refrigerant requiring a license and special tools. We soon learned that DIYing the refrigerant to get the heat pump working was not possible. For over three years I called different service companies asking for help - pool service companies such as Aquaquip who originally sold and installed the unit, and AquaCal; a different AquaCal, the manufacturer of the pool heat pump; other dozens of other HVAC contractors too numerous to mention except I will mention my serious disappointment with South Sound Plumbing with whom we spend a lot of money annually to service our other home heat pumps. After 30 different phone calls none would help us. "Too risky they" said, "wouldn't be able to warranty the work" said others. The truth? Our problem was simply too small a job or didn't fit their known expertise. Northwest was willing to help (BTW they showed up on the top of a list of HVAC contractors during my ChatGPT co-thinking session). I'm so grateful to Darlene (who took my call and listened with compassion to my unusual problem. I'm grateful to Zane, Northwest's Service Manager, who spent time deeply listening, brainstorming an approach, and getting someone out to our home. Finally, heartfelt kudos to Nate, our HVAC tech wizard, who successfully got our pool heat pump heating water! Yahoo! If you've got an HVAC challenge that doesn't fit neatly into your current HVAC service company's service menu or you want to partner with a company who really cares about delivering value and a great customer experience, I highly recommend Northwest Expert Heating, Cooling, and Electrical!

I had a heat pump installed. The work was supposed to be warrantied for 2 years. After about a…read moreyear, I noticed bolts were getting loose. They failed to install proper vibration pads, which I can understand, but it really should be corrected. At the next service appointment, I reported the issue expecting it to be fixed. Unfortunately, they've since consistently delayed and outright refused to fix the problem. I followed up at least 5 times - each time being told I'll get a call back. Thankfully the issue isn't having a big impact on the heat pump itself, but it is disappointing that they've failed to honor their service contract.

Rating isn't based on Garner Electric's work; they never responded to my requests for estimates. I…read moresent an email in September and a comment form from their website early in December. No reply. I've given up and will be working with someone else. Also, someone should spell check their website.

Had servicing done by them before so I called the sticker on my breaker panel when I needed to have…read morea circuit breaker replaced and get a quote on rewiring my doorbell for October 3rd. After waiting a week I called the day of to confirm my appointment time window which was 12-5 and they confirmed. But they did not show up at all and no attempts to call me either. I work from home so I could not have missed them. Very poor experience seeing as how now I have to restart the process and wait potentially more weeks to find another electrician who will actually bother to show up. If you read the other reviews you'll see that I am not alone in experiencing them not responding. Don't bother wasting your time as you may end up waiting for them to just ghost you like they did to me

A well deserved 5 star review! Communication reliable, quick, and easy…read more Showed up and on time every time. Estimate was reasonable and great value for work done. (new panel, and disconnect). Done in one day. Excellent scheduling with city officials for inspections. So happy. Will be my go-to for all future electrical work. Thanks a million!!!

Ivan did a fantastic job. (Was leary to have service people at my home as I had a very scary…read moreexperience with a duct cleaning company last year) but I digress....Washington Electric was very professional!! Highly recommend

Mirsky did an excellent job from start to finish. Scheduling was very helpful and efficient, the…read moretechnician was very knowledgeable and professional, and the new service to our residential electrical panel and wiring was top-quality. Pricing was very reasonable, a good value.

I read the reviews on Yelp and I thought it was a safe bet. Reading Tim D's review now from…read more3/11/24, it sounds the same. I arranged for them to diagnose a possible broken connection. The tech they sent spent an hour looking around, trying to find the problem. He said he couldn't solve it but we still got charged $411. He said he would have to send someone else. Any estimate for the job? No - he couldn't even make an estimate. When I called Adam, he said they would send a more experienced tech. Why not send someone qualified the first time? What about the charge for showing up and not doing anything? "That's our normal fee?" So, will we be charged for a new estimate? "It's still $250 to show up." Really? I told him we didn't want them anymore and we would like at least a partial refund. He agreed to a refund of $125, but the refund didn't come. I called again and he said they had a miscommunication. Now it would be sent. Still no refund ... We found a new person, a handyman - he said it was challenging, but he found the broken connection and he only charged us $250. Mirsky? Never again ...

The estimate was accurate and Igor did a great job installing a whole house surge protector. I will…read morehire again for outdoor motion detector lights, a ring doorbell and a timer for my front lights. These are all projects on my todo list and I finally found someone I trust to do the work.

Igor did a great job with the project and had a fair price. Did a good job of explaining the…read moreoptions, and having detailed breakdown of costs. Also really appreciated that I was always talking to him and he did the work. I really don't like it when companies send a really nice knowledgeable person to sell you then send new guys to actually do the work once you commit.

Same day consult with same day results. Smooth transfer through Yelp, from scheduling and…read morecommunication via texts prior to technicians arrival. Technician, Kurt was thorough in explaining his recommendations and suggestions. We settled with what ended as the quickest fix ever. He was generous with his time and efficient in emailing out several quotes for some back yard projects. Thanks MAD Energy. Super easy and friendly.

Had a gentleman named AJ come install my EV Charger today. He arrived on time, did a great job with…read morethe installation, and was very polite