Dr Gupta and his staff were extremely thoughtless in letting my 90 year old mother drive herself…read morehome from her appointment which included eye dilation. She got lost for over 10 hours and ended up crashed at the Wisconsin border, even though I told them she was driving herself and shouldn't have her eyes dilated this visit.... she could have killed someone! They took no responsibility and shrugged us off as if we were unimportant and wrong. I would not use this doctor, or this practice, and I would be EXTREMELY careful about letting your elderly relatives use it as well, totally careless and irresponsible!

Over the last 6 years I have been to 2 previous ophthalmologists. I have changed services due to…read morethe office staff, not the MD. However, I will say, never before had an MD spent time with me, explaining why they are testing my eyes for glaucoma and why they were "watching" rather than doing anything. All testing was done in-house and results returned on the same day. No need to reschedule for a "testing day" as was the policy with my previous ophthalmologists. Dr. Gupta's commitment to me, as a patient was impressive AND his office staff was professional, kind and helpful, as well. I don't say this very often, but this is a place I would enjoy working. The atmosphere is friendly and welcoming. I have already scheduled my 2022 annual appointment. I have finally secured a place for my eye care!

Dr. Thomas Bournias has been my ophthalmologist since I had brain surgery more than 20 years ago,…read moreand he has always been my favorite doctor. He has helped me navigate a permanent visual field deficit for two decades, and I can't say enough good things about him. He is incredibly kind, understanding, knowledgeable, and genuinely cares about his patients. He listens, takes his time, and always makes me feel heard. He's also an excellent problem solver and never makes me feel rushed. One of the things I appreciate most is how accessible he is and how well-run his office is. He consistently runs on time, which is something I wish more doctors' offices would do. My appointments are always efficient without ever feeling hurried. Michelle and the rest of the staff are wonderful, too. Michelle is especially warm, friendly, and welcoming, and she always makes me feel comfortable from the moment I walk in the door. The office is conveniently located across from Northwestern's emergency department, and parking is easy either in the building or on nearby streets. After more than 20 years as a patient, I can honestly say that every visit has been a great experience. Dr. Bournias is the kind of doctor everyone hopes to find, and I recommend him without hesitation.

Dr. Bournias is an outstanding opthomologist! He is an excellent communicator and made me…read moreextremely comfortable going into my recent cataract surgery. He is an outstanding surgeon, and clearly deserving of the awards and accolades he has received. He has my highest recommendation!

I have been going to this Hearing center for two years. The team is pretty good. They try to…read moreaccommodate your schedule. I have found them very helpful. The reason for only 4 stars is the location. You must park in a garage about a half block away and walk to the building. If you are handicapped or have difficulty walking, this is not the place for you. I love the office manager Paige, she is top rate. In the past two years, I have seen two different audiologists, and the technicians keep changing. Of the three technicians I've seen, two were excellent.

This is the place to go if you have any hearing issues. The audiologist is knowledgeable, patient,…read moreand very insightful. The office manager is kind and super organized. I highly recommend.

I've had sinus problems most of my life. I've been to three different ENTs over the last twenty…read moreyears, and they all did the same thing: stuck an endoscope up my nose, looked around for 30 seconds, then shrugged and told me to keep using Flonase. On my very first visit to Girgis, Dr. Sam spent more than an hour with me. He ordered a CT scan and a full blood panel (turns out I had a deviated septum and low antibody levels for several strains of pneumococcal bacteria, which no doctor had ever told me, or even tested for). Eventually, when we had the results, he patiently went over everything in detail, and recommended surgery. The surgery itself was very smooth and the recovery was straightforward. Two months later, it has been LIFE-CHANGING. I am breathing better and sleeping better. Before the surgery, I generally needed an antihistamine, a decongestant, and a nasal spray every day. I have not taken any of them--not even once--since the surgery. During the entire process, the whole staff--Dr. Sam, the nurses, the receptionists, and the billing department--were kind, patient, and always available to answer questions. Do not waste time going somewhere else. This is the best ENT you will find in the area.

Last visit here was a quick time, and they needed to burn off some blood vessels inside my nose. I…read morewas charged as a surgery, WOW, an eye opener. All was good until they submitted for payment before they sent a bill, we have the funds and not sure why they processed payment on MLK day, a federal holiday.

I recounted a recent bad optometrist experience (elsewhere) to a coworker, who suggested I see an…read moreopthalmologist. This was especially important, she thought, since I had recovered from a torn retina and really should seek specialists when it comes to my eyes. She was completely right, of course. I found Dr. Lam via positive Yelp and Google reviews. I'm so thankful that I did! He was personable and very thorough in his exam. He explained that the blurred vision in my post-surgical eye (from the pneumatic retinopexy/retina surgery) was in fact cataracts. He indicated that I was overdue for surgery since my vision was so negatively impacted. Dr. Lam did my cataract surgery about a month later. It was deemed a success with at least 20/20 vision. Unfortunately, there was blurring over my lens. Dr. Lam explained that I'd need a follow-up laser procedure. Dr. Lam did this laser surgery, a capsulotomy, a few days ago. After resting/napping later that afternoon, I opened my eyes and had clear, unencumbered vision out of my 2x surgery eye! This is the first time I've had at least 20/20 since 1st grade! It's been a long 13 month journey with two eye surgeries and 1 minor procedure, but thankfully, my vision is even better than it was. Dr. Lam is very experienced. In my opinion, he uses tools to accurately and fully assess one's eyes. I felt 100% comfortable with him at all times (a little less with some Medical Technicians if I'm being honest..). He's answered all questions, often fully explaining/anticipating questions even before I have a chance to ask. He also approached treatment more conservatively; for example, he recommended waiting several months post-cataract surgery before having the capsulotomy since lasering too early could re-tear my retina. My capsulotomy was nearly 13 months after my retinal surgery. I'm thankful to Dr. Lam and have great confidence in his abilities! I'm so happy to have found such a capable opthalmologist.

Horrible service run don't walk away doctor gave us wrong information and then gave our results to…read moreanother patient made 3 calls to try to fix the problem no call back had to file a complaint with the state even the office manager was horrible

I was waiting for my appointment for over 1 hour. Several people that arrived after me were taken…read more1st. They scheduled a patient every 15 minutes. I was to be a new patient with a severe eye problem. There is no way he could diagnose my illness and proper treatment in 15 minutes. I felt he was more interested in volume rather that care of patient.

Dr. Proctor is great, professional and a wonderful doctor. Every time I go to their office everyone…read moreis smiling and they are quick, efficient, and Dr. Proctor is so knowledgable. I look forward to my eye exams every year. I would highly recommend Dr. Proctor and his team.

I finally signed up to get a sleep study. The building was easy to find and a little creepy since…read moreonly sleep study people are there. You are used to a bright and full parking. And when I showed up, it was dark and empty The location was easy to find and since it was basically closed at 8pm, parking was easy and empty. You walk to the front door and get buzzed in. Inside, it was quiet and clean and empty. You walk down the elevators and into the sleep study unit You are introduced to your tech/employee for the night. And they give you a quick tour of your room. By 9pm, I was already in my PJ, hooked up to like 30 sensors from head to toe, belly banded, pulse ox on finger and CO2 nose monitor. And since you can't move, I was left in my room in the dark at 9pm to start my sleep Truthly, the sleep part was terrible. You can't move due to all the sensors. And if any get disconnected, they will have to come in to fix it. My guy was very nice and friendly. But do not expect to get any quality sleep. It was just terrible and it was no one's fault. Time was going by so slowly but by 11pm, I guess my apnea was bad enough to give myself a cpap. And supposedly after that, they said I slept like an "angel" At 5am, I was woken up. They removed the sensors and said I could shower if I wanted. And if I wanted some juice. I did not feel well rested and I was ready to leave and go home to get some real sleep Overall, while the study itself was bad... it's not the fault of Duly or the staff. The staff was nice and friendly and very informative. The rooms were clean but I didn't get to really "enjoy" it like a mini hotel. It was basically straight to bed.

Great doctors. Fast appointments. Cutting edge technology and fast results. Extremely well kept…read moredoctors offices. Highly recommend

I made my first visit to Ticho Eye Associates yesterday. There are several offices, and I was at…read moretheir offices in Tinley Park, IL. That is part of an Advocate Health Care office building and it is adjacent to a surgicenter just off the intersection of I-80 and LaGrange Road, very easy to find for all to find including Uber and Lyft drivers. There is ample parking. This was a yearly follow-up non-emergency appointment in a new setting for my ophthalmologist which included a new pair of glasses for me as I wanted to replace my older ones. My ophthalmologist is a provider at the practice and it was great to see her in her new setting; they are state of the art equipment and computer applications utilized. The staff are excellent. Part of the staffing include an optician who really knows her field. We found a suitable glasses frame very easily. The orientation of the practice accommodates all ages including pediatric care. As I came into the practice via Medicare, supplemental coverage and out of pocket, I do not know their insurance details. When making an appointment, I would ask about insurance coverage including optical. Note: if you wish bring your own coffee; there are vending machines in the space between the office complex and the surgicenter which is near the main entrance to the building.

Dr. Ticho might leave a tube in your eye and cause irreparable damage to your left eye!!! 0/10…read morerecommend.