Dr. Koehn was an absolute gem to work with! She is extremely professional and knowledgeable and was…read moreable to answer all of my questions during the hearing exam. I did an ear cleaning, a hearing test, and had my monitors cleaned and had a lovely experience all around. Dr. Koehn was friendly and accommodating every step of the way! The environment was clean and friendly to first-timers with a very relaxed atmosphere. It doesn't feel like a doctor's office at all!

Listen to the other bad reviews!…read more Buyer beware. This business charges a $500 restocking fee -- even when the mistake is theirs. I was never informed about this fee, was explicitly told it's a trial with free return during that period, and I was pressured to sign an agreement on the spot without being given time to read or understand it, which is outright illegal. The customer service was the worst I've ever encountered. Dr. Brienne Honan falsely claimed I was told about the fee, even though she wasn't even present when I signed. She appears willing to say whatever is necessary to protect the business, regardless of the truth. I returned to the office over nine times because I still couldn't hear in real-world settings (non-Bluetooth), and they still couldn't fix the issue. So I asked for something covered by my insurance to which they said no - they only want to sell Phonak and oticon. They have no empathy and did not care that I was crying to them that I couldn't hear (wouldn't even offer a tissue from the box on her desk). After spending thousands of dollars and receiving no real support, I can't in good conscience recommend this place. The manipulation, dishonesty, and lack of accountability speak volumes. Dr. Honan does not have the attitude for customer-facing service. She escalated and made everything worse.

I lost a hearing aid and Victoria at SoniK Hearing Services rescued me. My former Sid's were from…read moreCostco and they couldn't give me an appointment for 1-1/2 months. Victoria gave me a very comprehensive hearing test and then set up a demo pair of hearing aids for me to use until they ordeal new pair for me. She set up the app on my phone, showed me how to use it and even asked what I was doing over the weekend and set up the app to make it easier to hear in a noisy restaurant. They ended up giving me 2 hours of time and saved my hearing to date. I can't say enough for their caring and kindness. Thank you, Victoria and Rebecca!

Victoria, in Arlington Hts, is great. After going to 2 other places to see about hearing aids, I…read moresettled on her.

I adquiere this plugs for noisy job. I thought because they are costume made supposed to be better…read more The Final product quality was not satisfactory the filter in one hear was not deep enough that filter almost pop up causing me to try to adjust while wearing it. Every time. Also the Dr. Pick out the filter with very low decibel protection. I wish it was higher. Then the other one seems too deep were the filter go in. My advice to you shop around. Get your hands on a good pair from someone to see for your self . how they supposed to look like with filters. Also if you decide to go to this place don't miss appointments. because the Dr. Shannon personally will call you to let you know she will charge you for a cancel appointment even when you canceled it. Interesting fact" they don't post that information anywhere online or in the front office. Go to a Real hospital to get molds also you don't need a hearing test to get custom ear plugs just to cancel work noise 85 decibels from loud TV or loud music .

As a professional musician who wears in ear monitors 8 shows a week, every week of the year, I need…read morea product that offers me great sound, wears comfortably, and works reliably. I've found that with Sensaphonics. I'm on my 2nd pair of D2s; the first pair lasted me 4.5 years of hard use with no issues, and when an issue finally did come up with one ear, I had a brand new pair remade by Sensaphonics at a very reasonable price. Their silicone provides a great seal and sound isolation, and is far more comfortable than acrylic. I highly recommend using one of their Gold Circle audiologists for impressions to ensure a perfect fit-- I went to Dr. Brian Fligor in Boston who did a fantastic job.

Just went to Hearing World on Northwest Highway in Edison Park for a tune up of the hearing aids I…read morebought from them a year ago. My first time meeting audiologist James Carroll. What a guy! James first checked my ears and we discovered a wax build up deluxe. He offered to clean out the wax, which I allowed him to do. Voila, hearing improved. He then gave my hearing aids a thorough tune up. He indicated we needed a new hearing test, which he administered. He then electronically adjusted my hearing aids to fit my current hearing profile. He concluded by changing the output wires on both hearing aids. All for no charge, explaining that is part of the service we pay for when we buy from Hearing World. James was just terrific--knowledgeable, caring and very thorough. You can find cheaper hearing aids elsewhere, but I challenge anyone to find a more knowledgeable and caring crew than at Hearing World. Lowest cost does not mean best value. If you want the best value, go to Hearing World.

First, there is nothing more frustrating than hearing aids. It's not natural to have something in…read moreyour ears, especially during the hot summer months or being able to hear fans or utensils louder than speech. So, problem-solving each individual's needs is critical and this is where this team does well. Fitting aids is an art as much as science. I can hear, it's critical for me. Thanks everyone.

Went to this establishment for pre employment test. The staffs is wonderful. She talks to you every…read moretime. The doctor was so supportive like she knew me before. I will recommend

The audiologist Dr Malini Patel was great She tested my…read morehearing and went over my exam afterwards, and explained everything in detail . I then followed up with Dr. Kevin Zhan who is a very good doctor, but his bedside manner needs working on.He was furious that I had used Q-tips, but no one ever told me that I should not. This was the first time that I had ever met him. Onto the help by the front desk, which is totally out of control, disorganized and they don't get back to you or do what they say they're going to do ...by sending out referrals and test results to other offices. This has taken several weeks for me to follow up with these people. Someone needs to overlook this department and get them on track because they are very costly and unprofessional. They make promises, but don't deliver. I would recommend going elsewhere most definitely there's lots of ear nose and throat specialist hearing specialist and places to have hearing aids fitted.

The most disappointing experience I've had with a healthcare system. Staff at the Northwestern…read moreMedicine Department of Otolaryngology were ineffective and inconsiderate at every point in the process. I was left aghast at how poorly they treated me. After escalating the poor treatment of patients to the Patient Relations department, my concerns were dismissed without logic or empathy. If you are considering receiving care from this department, I urge you to reconsider your options.

Ugh. Where to begin.. In my worst nightmares I could never imagine the horrific outcome of the…read morevocal cord surgery performed (or more accurately described as botched) by this so-called specialist "Dr. Sims". His projections were that my wife's voice would be hoarse for a week (maximum two weeks) post surgery. In reality, she completely lost her voice which was very traumatizing as she couldn't speak to our newborn son, he is 19 months now and will likely never hear his mom's beautiful singing voice (my wife is not a pro, but she used to sing opera for pleasure). This doc should be stripped of his medical license for depriving our son of ever hearing his mom's lullabies in the first year of his life. It's been more than a year now since the unfortunate surgery (which I seriously doubt was even needed - the original issue wasn't really fixed), she's barely getting some of her lower range back when speaking and not barely whispering as she had been up until now. Heartbreaking doesn't even begin to describe how this terrible experience had impacted our lives.

Dr H Steven Sims is the best ENT ever. He has treated my hubby several times and was able to…read morediagnose the problem and treat him. He takes time with his patients, explains the issues and concerns they express,and treats you like you are family,not just another file,account, etc.Jan his speech and hearing pathologist is wonderful too,always coming out to the waiting room to talk with her hometown friends,lol! Keep up the great work!!

Incredible! Dr. Dixon did my septorhinoplasty and I could not be happier. Very friendly and…read moreprofessional. The surgery went well and I am very happy with the results.

Took my daughter to see Dr Dixon turned out to be one of the best Dr visits we have ever been to…read more The Dr and her staff treated us so well and showed us great attention when it came to our concerns. We would highly recommend her and her staff to any one.

This doctor completely misdiagnosed my thyroid cancer. I asked him and this is quoted..."how do you…read moreknow its not thyroid cancer?" His exact respone, " because I've been doing this for years". He arrogantly tossed aside the notes detailing my symptoms, history (cancer) and concerns. I was diagnosed a few weeks later at another hospital with another doctor. Early stage cancer. My experience with him is that his arrogance proeceeds him and habitual thinking is his m.o.