I had such a wonderful experience at Solo Eye Care in the South Loop. It had been a long time since…read moremy last eye exam, and Dr. Kasia Aleszczyk and her assistant Jeff immediately made me feel comfortable and cared for. They both took the time to explain each step of the exam in a calm, reassuring way, which I really appreciated. I left feeling informed, confident in my results, and grateful to have a clear plan for my future eye care. From check-in to check-out, everything was seamless. I can't recommend them enough!

I've been a client for years and each time I have always received great service here!read more

Dr. Patel saved my vision!…read more I've been going to Red Eye for many years. The service has always been good, and I like the photos they take of the inside of the eye to look for changes year-over-year. But this is only the tip of the iceberg. On March 8th I took a blow to the head. Seemingly nothing much. It hurt. It was annoying. I got on with my day. But, the next evening I noticed a flash of light kept popping up in the corner of my eye. A quick Goog told me it was likely an issue with my retina (none of the usual "it could be a cold, or cancer--just the one thing). I made an appointment online and Dr. Patel took a photo inside my eye. There was nothing to be seen. However, 2 weeks later as I sat at my desk minding my business, I saw a black wavy line in the corner of my eye. Something that moved with the liquid in my eye. Moments later, that black line was many fine black lines spider-webbing across my field of vision. In another minute, it was gone. I emailed Red Eye to see if I should panic now or sleep on it and then panic, not really expecting a reply since it was close to 5, and within a few minutes Dr. Patel called. She had me come in at 10am the next day, HER DAY OFF, 4 HOURS BEFORE HER FLIGHT. I was worried I was interfering with her vacation, especially if it was nothing, but she insisted. And it was not nothing. My retina had torn. Nothing could have been done to prevent it, but now that it happened, she acted quickly. She called and got me an appointment at Chicago Retina the same day. When I got there, the ophthalmologist said the tear could have become a far more serious detachment in a matter of days or even hours. I was able to get laser surgery that day to prevent further tearing. If Dr. Patel hadn't contacted me immediately, insisted I come in, sacrificed her time off...lots of "ifs" could have resulted in a delay in treatment that could have led to much more serious damage. I'm so grateful to her!

Only because zero stars isn't an option. This is a terrific place to come if you want to feel like…read moreyou're on a hidden camera show or if you like to buy brand new glasses then have them snap them in half with zero accountability. The desk girls are pretty smug too when they aren't hiding behind their Covid masks in 2026.

10/10 would recommend this place. Dr. Toader was very informative when speaking about how the eyes…read morework. She pulled out a eye model to show me how exactly my eyes are affected by length of my eyes and curvature of my lens. It really shows that she cares about the patient. The staff were helpful with helping me pick out my glasses and I'm confident that it was the right decision. They have a wide selection of glasses to fit anyone's needs. They even have glasses for kids as well. Waiting for your glasses takes approximately 5-7 days and they will give you a call :). Love this place!

Everyone was Super nice and every step was detailed as the exam went along. Super Helpful when it…read morecame to picking out Frames. I wish all business had customer service skills like that.

I came to Pearle Vision to have my 13 year old son eyes checked. We didn't use insurance, the cost…read morewas $107. A lot less than I thought it would be. Of course the price is more if you get lenses and glasses. The office is very professional, clean, warm and inviting. It's very spacious, a lot bigger than it looked on the outside. The optometrist was very sweet to my son. We were seen immediately, so no wait time. Delilah was our tech and she was exceptional. Friendly, helpful and made us laugh. My son had a comfortable experience and that's good enough for me. I definitely recommend Pearle Vision.

I came here for something very simple and ended up wasting time, money, and an entire DMV…read moreappointment because of this place. I was in town for only a few days and needed a DMV vision report. Since they originally issued my prescription, I figured they could provide it quickly. I asked if they could give me the standard DMV vision letter. They told me the doctor "wasn't in," but then said that if I did a vision test and my prescription stayed the same, they could give me the report. Based on that assurance, I agreed and paid $90 for a new exam. After the test, they confirmed my prescription hadn't changed -- but then refused to give me the DMV report anyway. At that point it felt like a complete scam. Their refusal meant I couldn't complete my same-day appointment and had to start the whole DMV process over on another day. Because they wouldn't provide the report, I ended up buying a new pair of glasses I didn't even need just so I could finish my DMV renewal during the limited time I was in town. The glasses weren't optional -- their refusal forced me into it. I'm extremely disappointed. The staff gave me information that turned out to be false, wasted my time, cost me money I didn't need to spend, and left me without the simple document I came in for. Completely unprofessional and absolutely not a place I'd ever trust again.

Very punctual, clean and organized practice. Dr Asano explained what we were doing and why at each…read morestep in the exam. I was very comfortable with all of the staff. They also helped me to pick out two new frames of glasses. Their glasses selection was more interesting than what you see in some shops or somewhere like warby Parker. So glad Yelp led me here! There is metered street parking outside and is located about a block down from the food stretch of Fulton market.

Disappointed with my experience here. The eye exam was significantly more expensive than at other…read moreplaces I've been to. On top of that, Dr. Asano refused to approve my contact lens order from any online retailer, claiming they weren't an 'approved brand'--even though it was the same brand I've always used. It felt like a push to order directly from her at a marked-up price. If you value the freedom to order your own lenses, I wouldn't recommend this place.

I have been a patient for over 10 year but unfortunately now longer. Since the practice was sold…read moreabout a year ago to EyeCare Specialties of Illinois the level of care for patients has greatly declined. The last appointment is 3:40pm Monday through Friday, most patients work or are in school so you would have to take time off. When I addressed my concerns there was no care, it's clear that they are here to accommodate themselves and $$$ only, not a patient first practice. Will be going elsewhere for care going forward. **Update** Emailed them twice as they asked so they could contact me to address my concerns and NO response.

Very friendly staff. They are very patient and very helpful. Dr. Pitts is thorough and wonderful…read more He's went over my exam results in detail and answered all my questions. An overall delightful experience.

Had Shingles. Saved my right eye…read more So there's that! Ha! Nice going "Colby!" He is a devilishly handsome doctor w/ a gentle bedside manner. His father (still alive) must be thankful.

I got LASIK recently and did well with it. But there is simply no excuse for making patients wait…read more30-60 minutes to be seen by anyone. Period. And that is just the FIRST waiting room. Then there are at least 2 other places to wait for a total of an hour and a half usually. You need better scheduling so that people during a workday aren't forced to take off half a day.

I love West Loop Eye Care! I saw Dr. Shah and she was really phenomenal. I felt like she was very…read moreempathetic and actually listened to my concerns. She worked with me to help figure out the best course of treatment for my dry eyes. All of the staff here are wonderful. They are kind and efficient. When I had an insurance issue, they worked diligently to ensure it was resolved. I really appreciated how proactive they were, so I didn't have to spend a ton of time fighting with my insurance. I highly recommend West Loop Eye Care!

There was a phone person/receptionist here when I called to ask for information and to make an…read moreappointment who was so friendly and helpful, like literally one of the best customer service people I had ever interacted with. He was awesome. That guy left such a strong impression of the place I went with it. The overall experience I had here was good. Everything was smooth, I got my eye exam as needed, they processed the insurance without a hitch. I would definitely return here for subsequent eye care. The optometrists were all great, but the real MVP was that phone guy. OVERALL: 9/10

Went in for my yearly examine to check my eye health and discuss my vision options. Dr. Travis is…read morealways kind and welcoming during the exams. Answers any questions, with great knowledge and his first care is for your eye health. I also got fitted for a new pair of glasses, to give my eyes a rest from my day to day contact wear. I don't remember the gentlemans name, however very kind, with great selections with beautiful red hairand a warm smile. Staff is always kind and welcoming. Definitely recommend if you're looking for stylish frames and professional care. Much Appreciation:-)

Very professional staff that takes their time with fitting you to the right pair of frames and…read morelenses you actually want to wear. John is amazing, and very patient.

Being new to Chicago, I spent time researching optometrists in the area, and I'm really glad I…read morefound Dr. Shira. My experience with her was excellent, she was knowledgeable, efficient, helpful, and very thorough during the exam. I ended up getting a new glasses prescription since my vision had changed slightly. Dr. Shira was incredibly kind throughout the visit, and I felt well taken care of. Highly recommend!

I haven't had my eye check in longer than I care to mention. I was up front about this…read more From the moment I walked in here, I felt very taken care of! Their paperwork explained very thoroughly what to expect during my visit, what my insurance would, and would not cover, and what other diagnostic test they offer to better know the health of my eyes. There was a lot of up and down sitting, and going from room to room, but it was all kind of necessary. I didn't feel "cattle herded" though. Dr. Tran was so personal, professional, and pleasant! She made the testing seem so effortless, talking with me in between the exams she was performing. Compared to other eye exams I have went to in the past, this place stands out for impeccable customer service they offer. Will recommend to anyone I get the chance to