Excellent staff always friendly and courteous. A lot of options and flexibility with appointment's.read more

We are very happy with the services provided by dr Lee and his office. He explained our options…read morewell and offers payment plans. Recommended!

I grew up with realllllly messed up teeth. Had cavities and braces for four years plus a neck gear…read morein my teens and of course I didn't wear my retainers sooooo fast forward a few decades later and bam! A lovely gap started to emerge between my front teeth and was getting wider by the day. Dr. Khang and his team are super amazing people- very friendly and they truly care about their patients. They worked with me on a plan that fit my needs teeth-wise and financially as well! I never thought I'd be saying this, but I actually enjoy going to my ortho appointments! Another plus is Dr. Khang's office is super high tech and clean. The X ray machines and all their other dental/ortho machines (I clearly don't know the names of any of them) are all new- I feel like I'm at a dental spa in Korea! They also have fun games for kids each month too! Thank you to everyone at Walnut Creek Orthodontics for making my experience such a pleasant one!

Dr. Khang, Walnut Creek Orthodontics, is an excellent orthodontist. He is incredibly thoughtful,…read moreattentive, and always demonstrates utmost respect. His staff is wonderful, always cheerful, professional, and eager to assist. My daughter underwent Invisalign treatment for her crooked teeth, and Dr. Khang and his team worked tirelessly to help her achieve her hopes of a "wonderful miracle." From the initial consultation to the completion of her treatment, her teeth transformed into an incredible sight. We are so happy with our experience and highly recommend Dr. Khang's services.

I can't say enough good things about our experience with Mt. Diablo Orthodontics. Both of our…read morechildren recently finished braces, and we're so happy we chose MDO. The staff is always welcoming and upbeat, and they do a great job making kids feel comfortable--our kids never dreaded appointments. Dr. Reichhold, Dr. Vargas and staff are thorough and take the time to explain what's happening and what to expect. The whole team communicates really well with expectations for the patient and provide detailed updates. Everything was organized and clear throughout the process. I also really appreciate how much Mt. Diablo Ortho supports the community. You can tell they care about more than just running a business. They genuinely try to be a positive part of the community they serve, and it shows.

Our daughter has been coming here since her pediatric dentist recommended them. Friendly staff…read moreeasy to book appointments. Office staff is very helpful if there is a line they make sure there is no wait and having us checkout and book another appointment. Staff and Doctors explain everything in detail and answer all question before she had her braces put on. Love going into such a friendly office for the care of my daughter's teeth.

After almost 12 months of high quality care, an office full of nice people and more than a few…read morelaughs along the way, we are out with the 40(!) year-old retainers and outfitted with some nice new discrete, transparent top/bottom appliances to help keep my smile in tip-top shape. Top-tier recommendation for Dr. Schellinck and his team.

Dr Schellinck , his office manager Melissa and the gifted tech Mariana make a remarkable team that…read moreaims for comfort , efficiency and transparency. A refreshing take when one reflects on what other orthodontic surgeries offer and suggest in terms of care.

The providers and staff are wonderful and great with kids. They have an awesome motivation program…read morethat keeps the kids invested. Both my children have come here and would definitely recommend.

The staff is so friendly and patient with my young son who has extreme dental phobia. They took the…read moretime to show him each tool and explain next steps to ease his fears. I highly recommend this place!!!

I went in for a consult on Jun 14, and was charged the full amount of $214. And that's ok, because…read morethey let me know that they've contacted Delta and Metlife (I have dual insurance), and both insurance companies indicated that they will not be covering the consult fee/x-ray. Soon after my visit, I received a statement from Metlife that they were covering $60, so I called Powers Ortho and they refunded it back to my credit card. And later on, I received a call from Powers Ortho that my other insurance was going to cover the remainder of $154, so I asked Powers Ortho if they could mail me a check on Sept. 20. I have not received the check, and I had to follow up with them again today. The reason I'm giving Powers Ortho a 1-star is because of the poor processing of this single transaction. I've been in contact with 6 different people from their office either by email, call or text since August 21, to resolve my refund/s., which has taken a bit of time during my work week. Powers Ortho was quick to charge my credit card, and yet has taken months to do a single refund. Here's a timeline of my entire experience with Powers Ortho: -- June 14: Consultation, I paid $214 -- Sometime in July: I received statement from Metlife that they will be covering $60 for my consultation/visit -- August 21: I called Powers Ortho to let them know I got the statement from Metlife. The person I spoke to said they'd look into it, and would call me back -- August 28: I called to follow-up, and the person I spoke to said they'd follow-up with their finance department -- August 31: I called again to follow-up, and they refunded my credit card $60 -- August 31, later in the day: I received a call from Powers Ortho, and said they may have refunded me by mistake because they did not have a record of my credit card payment on June 14. As proof, I took screen shots of my credit card statement, and texted it to their finance staff, who said they'd look into it -- September 7: I didn't hear from them, so I sent another text message to their finance staff to check in about my account. Since I didn't hear back, I assumed the account was settled on their end -- September 20: I received a call from Powers Ortho, and they let me know that Delta (my other insurance) would cover the remainder of $154. I asked if they could send me a check in the mail -- October 11: I called to follow up about the check, and the person I spoke to, sounded impatient and annoyed. They did not initially apologize for the inconvenience this has caused me since August, but eventually did after I expressed my frustration that this whole process has been so time- consuming and exhausting. I feel like this could've been much simpler and faster. So I'm not sure why it has taken this much time and effort. I have not even started my treatment plan, and strongly doubt that I will, given the experience I've had.

One of the best experiences I've had at a dental office! Dr. Powers and her team are always so…read morewelcoming and happy to see every single client!Great service overall at a reasonable price! Highly recommend!

I was very cautious about picking a provider for Invisalign. I've had a lot of concerns about IPR…read morefor Invisalign as I've seen plenty of horror stories about poorly done IPRs. Dr. Masuda was very patient and understanding of my fear and explained how she does it - she did great with IPRs on my teeth. She was also very responsive throughout the whole Invisalign treatment via email whenever I had any questions. Additionally, her staff has been very friendly and knowledgeable as well. Overall, it was a great experience as far as orthodontic treatments can get! I love my new smile!

great service, always on time and great appointment availability. Always felt comfortable in the…read moreoffice and with treatment plans

Amazing high quality structural braces and they provide a long list of stuff you cannot eat with…read moreyour braces

Summary: Dr. Cobain provided initial Invisalign treatment with multiple limitations (limitations…read morethat I later found out aren't inherent to Invisalign) and left my front teeth angled inwards. Another orthodontist later fixed the angle of my teeth and provided results I found far superior. Post-treatment, Dr. Cobain dismissed valid symptoms as stress and sensitivity, sent me back with ill-fitting retainers, and failed to identify a bite interference that another orthodontist caught. Dr. Cobain has strong online reviews and comes across as confident, which is partly why I trusted him for longer than I should have. I'm sharing my experience so that others can make an informed decision. What I mention below is documented in appointment records and emails (I've attached photos of some of these records as part of my review). The original treatment: During my initial consultation, Cobain Orthodontics gave me a form noting that my treatment would have multiple limitations including "angle" and "detailed alignment." The paperwork stated that Dr. Cobain doesn't recommend Invisalign over braces, that "if you choose to move forward with Invisalign the result will not be ideal," and that patients may require braces at additional cost to get a better result. Based on this, I believed that Invisalign would have limitations regardless of which orthodontist provided the treatment. Despite the limitations, Dr. Cobain still charged what I considered a significant amount. I was very disappointed by the result: my teeth remained uneven and looked tilted even after treatment. I later got revision treatment and had multiple consultations before choosing a provider; every single other orthodontist I spoke with told me Invisalign can fix tooth angle -- something Dr. Cobain had listed as a limitation. My new orthodontist reviewed my records & photos from Dr. Cobain and identified multiple flaws. After revised treatment, I found my smile and teeth to be much more even and streamlined (comparison photo included). Orthodontic treatment is expensive and affects bite comfort, smile, and even facial symmetry. The provider's skill makes a huge difference; since consultations are generally free, I'd encourage others to meet multiple providers before choosing one. In my case, the detailed alignment I wanted was possible with Invisalign once I switched to a different doctor. Post-treatment: After not wearing my retainers for a while, I felt pain when putting them on again. I went to Dr. Cobain a couple of times, and he attributed my concerns to stress and clenching and told me to continue with the same retainers. I trusted a doctor's judgment and kept wearing the retainers despite the pain. I reached a point when the pain worsened and I could no longer bite down normally. I realized the problem was not stress but the retainers. I returned to Cobain Orthodontics urgently seeking care. I told Dr. Cobain that my teeth had shifted and showed him how my retainers wouldn't fully seat. He told me to bite down on the retainers. I told him that this caused intense pain. He said the problem was my "sensitivity." I told him I was having severe bite issues that left me unable to sleep. He attributed this to stress. I asked, repeatedly, if I could pay for orthodontic treatment. He refused, saying there was no indication further treatment was needed. I asked if we could at least take orthodontic photographs to clarify where my teeth were shifting. He declined that too. I got a second opinion from a different orthodontist, who quickly identified that the retainers weren't safe to wear. The pain that I'd been experiencing? It was because the ill-fitting retainers had been putting intense, misplaced pressure on my teeth, especially my left canine; this canine angled inward so severely that it made premature contact with the lower tooth in a way that it prevented the rest of my bite from closing; at its most severe it left me unable to sleep for multiple nights because each time I relaxed my jaw, the tooth hit in a way that jolted me awake with pain. The other orthodontist identified this as an occlusal interference -- different from a regular hard-hitting tooth; it wasn't due to normal tooth shifting but instead due to forced movement from the ill-fitting retainers, and I needed further treatment to correct it. I got new retainers from another provider and transferred my case. When I sent orthodontic photographs documenting what had happened to my teeth, Cobain Orthodontics switched from claiming that I had problems tolerating retainers to stating in an email that they had "no record of any reported issues or pain post treatment for 18 months while wearing retainers" -- a statement that contradicts their notes and email correspondence. I really wish I had chosen a different provider from the start.

Best orthodontist and office team. Our son had complex teeth issues and Dr. W's experience and…read moreinnovation knew just how to handle it. Extremely kind staff who all go out of their way to help and accommodate. Very happy with our choice!

We love this practice! My husband was the first to get to know Dr. Wafelbakker, as he was a patient…read moreof Dr. Wafelbakker's when he was a kid. When it was time to look for an orthodontist for our children, we we're so grateful to find that Dr. Wafelbakker had a practice nearby. Dr. Wafelbakker has treated so many members of our family--my husband, his siblings, all of our nieces and nephews, and we are truly thankful for the lasting trust we've built with this practice. Both Dr. Wafelbakker and Dr. Anderson are warm, friendly, and make us feel completely comfortable during every visit. All the staff are so nice to us and our boys, and it's clear they genuinely care about making the experience as positive as possible. The front desk staff is also wonderful - always welcoming, friendly, and accommodating. We couldn't ask for a better orthodontic experience. We feel so fortunate to have such a dedicated and caring team that's been part of our family's journey for many years. We wouldn't trust anyone else with our smiles!

Customer service is at the highest levels. They are easy to communicate with, never show any…read morenegative response to something you need, and perform excellent and speedy work.

After consulting with multiple orthodontists, I decided to go with Dr Majeroni because I wanted…read moresomeone who would listen to and address my aesthetic concerns as an adult patient. Overall, I'm really pleased with the care I've received and am happy with my teeth. Besides Dr Majeroni's skill as an orthodontist, this practice is notable for its incredible use of technology to provide a better patient experience. I can text Dr Majeroni and his staff at any time to ask questions or schedule an appointment, I get videos from Dr Majeroni answering any questions I have and explaining my treatment if I'm unable to make it into the office, and everything is just super considerate and convenient for the patient. Big difference from the typical medical practice where scheduling, billing, and follow up can be frustrating and slow. If you're an adult considering braces, I highly recommend consulting with Dr Majeroni.