Been using this Advance Auto Parts for years. Most of the employees that have been there for quite…read morea while and are inviting and always friendly. I buy a lot of parts and these guys and girls go above and beyond to help find hard to find parts. I refuse to shop at other auto parts stores even if the other store has it in stock I will wait for Advance to get the part. I am 100% faithful to this store. Now obviously they do not make the parts they sell so you can't blame them for inexpensive parts if they fail but the store is great.

Ron could not have been nicer if he tried. He put my new wiper blades on in less than two minutes…read more A pleasant experience all the way around!

Amazing service! Thank you to the Auto Zone team that helped me with my car. They were kind and…read morecaring and attentive. It's so refreshing to go into a place of business and be treated respectfully and welcomed rather than be treated as an inconvenience.

Great shop, great employees. It's what you expect from an AutoZone. Good people that work there…read moreand very friendly.

This store sucks! The piece of shit mgr on duty refused to give my money back on an item I bought…read more15 days ago. No one should go here cause service sucks!

I would like to acknowledge Austin for helping me resolve an issue with my battery. I pulled in at…read more7.45 pm while it was pouring. As a disabled veteran, I can no longer do a lot of things that I have done previously. Austin had never me and had no idea of my past, or what I had done for a living. He braved the rain and helped me get my vehicle back running. I hope that corporate will acknowledge his professionalism and dedication to his company. Thank you again Austin for being such a stand up person.

I stopped by to get new license plate illumination lights, and Matt was able to find the right part…read morein the system, even though I wasn't sure which features my car had. Then he went above and beyond to install the lights for me. Bravo to Matt, and thank you. The store was also well organized, clean, had sufficient workers, and even offered a military discount.

Car died earlier and got it jumped just long enough to take my car to get the battery tested at two…read morelocations in Sneads Ferry. I usually go to Autozone so that was my first stop. They were having some battery test er issues so I ended up going to O'Reilly. Walked in and was greeted by Jonathan. Told him my story and he immediately pulled out his battery tester and checked my battery. After he explained all the batteries they had for my car, I decided to buy a new. Ordinarily, I would change my own battery but I had just had shoulder surgery and was in a sling. I had to swallow my pride and ask for help installing my battery, Jonathan kept telling me not to worry about it, that they install new batteries. All I could think about while Jonathan was sweating and installing my battery was the memes saying something about, if you need to have someone replace your wipers or battery, you need to turn in your man card. I highly recommend O'Reilly for batteries. Their prices were competitive and even a bit cheaper than their local competitors.

O'Reilly has one of the best workers where ever I go, but definitely going to do a shout out for…read morethis place here in Jacksonville NC for a job well done in customer service.

Dom is one of the most amazing employees and managers at O'Reillys his customer service is amazing…read moreand he goes above and beyond for all his customers !!!!

Great bunch of guys. Thank you for helping me get new widow wipers and putting them on for me…read more These guys took the time to explain how and why I should have the wiper insurance. It is a deal and I hope it works. Next time you are in an AAP ask about the wiper insurance. I really appreciated how helpful these guys were. 5/3/23

Came in looking for new headlight bulbs for my 2005 Dodge Ram. Caroline was extremely professional,…read moreknowledgeable and helpful!! Definitely worth stopping in just to meet her. She deserves a raise!

There is one guy at this store worth his salt, the manager. The rest, unless you can tell them…read morewhat you need or have a part number the visit is pointless. I needed a 35" 4 rib belt. The bone-head behind the counter said he can't do anything without a part number (not that he seemed interested in helping to start). He couldn't understand that make model would not help. Seems advanced auto can lookup what I need. So today's experience was lousy.

I've been to AutoZone stores from Seattle, Wa to New Bern, NC. The people who work there have been…read moreconsistently helpful and have even gone above and beyond expectation on several occasions. I'm not sure what their hiring practices are, but they're working!