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    Eastern Flooring

    5.0 (1 review)

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    A J Rose Carpets & Flooring - Natick - The front exterior view as seen from Worcester St (RT9)

    A J Rose Carpets & Flooring - Natick

    (59 reviews)

    When my upstairs neighbor once again flooded my bedroom, I turned again to AJRose. I was sad to…read morelearn that Randy Fearon had retired but immediately reassured by the thoughtful, swift service I received. These folks keep records for years which is truly wonderful and sped the process both in terms of materials but also square footage. A measurer was quickly dispatched and even though I was told it would take several weeks for them to receive the carpet, they exceeded my expectations in terms of time. The crew they dispatched to remove the damaged carpet and install the new one worked quickly, efficiently and had my new carpet installed in an hour. They cleaned as they went and left the bedroom squeeky clean. The cost for the Mohawk brand carpet 174 sq ft including installation was $1600 - exceptionally reasonable for this beautiful, tough carpet designed for family living. If you are looking for high quality carpeting and outstanding customer service at a reasonable price, I highly recommend A.J.Rose - A+++++++

    I had a wonderful experience buying carpet at AJ Rose in Natick. working with Romy. I had to…read morereplace carpet on a challenging "bridal staircase" and hallway. I shopped around and found they had a very good price. I was not happy with the installation and Bill came out. He immediately agreed that AJ Rose would replace the carpet and reinstall at no extra charge. He did not hassle me. He acknowledged the problem immediately. He sent a team that did truly expert work. A J Rose is an honorable company to do business with. They wish to satisfy their customers.

    A.J. Rose Carpets & Flooring - Touch screen to assist with your in-store experience

    A.J. Rose Carpets & Flooring

    (16 reviews)

    Hired them to do some pergo type flooring. Before hiring them I told them several times my floor…read morewasn't level and the only reason I wasn't doing it myself and was hiring them was because the floor needed to be leveled first. The said they could do it, and we agreed on a fee for leveling the floor. Great. But then they didn't level the floor. The installer said it wasn't necessary when I came home and he was 3/4 done with the floor. When I complained about the final result, they didn't offer to take up the flooring and level it to make it right. They did remove the charge for leveling the floor but otherwise charged us full price for the install. 6 years later and our floor has been awful ever since Day 1 and I still hate how bouncy it is in many spots and its now starting to pull apart. I already need to pay for a new floor when should have lasted 15 years or more. I will say everyone we spoke with was kind and never rude, even if they didn't offer to make it right.

    Buyer beware! Why can't we give zero stars? I had never been to an AJ Rose before and was…read morerecommended by a neighbor. Upon entering the store they seemed pretty helpful although the man Who 'helped' me was pretty ripe. I could smell him through my mask which wasn't a good sign. That aside we discussed what I was looking for, he walked around with a calculator and gave me an estimate but made no effort to write down what I had wanted. Apparently that's the customers job and then when I called to get a final price I was scolded and told that they wouldn't help me because I questioned the actual quote that was sent to me. Don't call the owner A.J. or the manager they clearly don't care nor do they want to discuss what my questions were. The store didn't have AC. It was hot. The management was lackadaisical and they clearly don't need your business!

    Hudson Carpet & Flooring - Commercial Building Entrance

    Hudson Carpet & Flooring

    (8 reviews)

    Back Bay

    Don't even consider this company. Took the money and never finished the job. Had to find another…read morecompany, this time reliable and professional.

    It truly gives me great pleasure to write a great review for Carl and his company, Hudson Carpets…read morefor the excellent job they did replacing our carpets. My wife and I are busy physicians at local hospitals with an 8-month old baby, so as you can imagine, we needed truly a personalized service. I was a little nervous at first as there's not much information online about the company, but am so happy with the results! ESTIMATE: I first contacted Carl via email, and sent him an architectural rendering of our home, as well as thoughts on the type of carpet we were looking for. Immediately that day, he was able to send back by email an estimate as well as a link to a carpet company's website for us to further learn about the products. We scheduled a home visit later that week (he was extremely accommodating, coming at 8pm after I got home from work) with a set of carpet samples. He precisely measured all of the rooms that needed carpeting as my baby was playing with the carpet samples, and refined the estimated price. My wife was still at work, and so I took an iPhone picture of the samples and told him that I'd get back to him with the color, however was happy with the product. Of course, when my wife came home, the iPhone picture didn't suffice, and wanted to feel and go through the carpet samples herself. SO Carl drove back to our home and dropped off the carpet samples for a couple of days so that we could take our time in making a decision. I was impressed at how there was no sales pressure whatsoever, and was completely understanding. We were finally able to make a decision on the color and product. PRICE: He's definitely not the highest priced company, and my only advice, needless to say, is to do a little homework. After doing a little bit of research, I can tell you that he is totally reasonable. QUALITY OF INSTALLATION: Carl sold us an excellent product, but can also tell you that the quality of the installation is awesome. There were some pitfalls that he warned us about ahead of time (the newer carpet is more plush and prone to crushing, the new carpet is higher, and so will create step-offs at transition points) but there absolutely were no surprises. INSTALLERS: Since my wife and I were both at work, and we basically blindly entrusted our home and valuables to Teo (the installer) and his crew. I can tell you that they were incredibly professional in their work, and incredibly respectful of our stuff. Obviously they can't place things back 100% where they came from, nor did we expect them to, but they were pretty close! On top of that, I asked them to move our television set away from the baby's play area as she's getting more mobile, and without even hesitation, when I came home that evening, I was incredibly impressed even that was done! When they left, they turned off all of the lights, locked the doors, left the key on the kitchen table for us. OVERALL: My wife and I value honesty in a person and company over anything else. We think we're pretty good judges of character, and can say that we were truly impressed by Carl and his company. His responsiveness to email, the respect of our home, quality of the product, and quality of the installation were excellent. He truly went above and beyond, has great character, and we will not hesitate to use him for all of our subsequent flooring needs!! A+

    Eastern Flooring - carpeting - Updated June 2026

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