I cannot speak more highly of Fong and Sullivan. I had a water leak that ended up being due to a…read moreclogged condenser in my HVAC/AC unit which was located on the roof. They already came highly recommended, but when I reached out, they were SO nice. They came out as quickly as they could (most companies told me 2-3 weeks!) but they called me several times to give me updates as to whether they could try to get to me even sooner than my scheduled appointment which was only 1 day after I called! Joe and Corey were truly amazing - firstly, they were incredibly communicative about their ETA. When they arrived, they did a thorough diagnosis of the HVAC unit and even took the time to explain exactly what they were doing and why. They took care of the issue with ease and made a lot of recommendations to prevent future damage. They also offered to look at some of the other AC parts and my AC filter just to make sure I was maintaining everything properly - a service they did not need to do or take more time for. They ended up staying just chatting about best practices and were just about the friendliest repair people I have ever dealt with. I own two properties and have been through SO many bad or iffy contractors and repair people so it's such a relief to find reliable and high quality service providers. I will use Fong and Sullivan every time I have an issue and cannot recommend Joe and Corey enough.

I just recently hired Fong and Sullivan to do some routine HVAC maintenance and have been impressed…read moreso far. They are responsive and knowledgeable, taking the time to answer my questions and also giving me very practical advice on how I could save money going forward (even against their own interest). Their pricing is reasonable (and somewhat lower than most other HVAC companies I contacted when bidding out the work), and I have already recommended them to a neighbor who is looking for an honest assessment of some more serious HVAC issues.

Our A/C unit was only pushing out warm air, so we called a few companies and were told someone will…read moreservice it in 10 days. 10 days WTF The diagnosis fees were really high as well. We called Regional Heating and Cooling and spoke with Mike who said that he stop by tomorrow at 4pm and his fee was a lot lower than others. Next day came and Mike called saying that he could be there by 2pm, which was even better. Turns out all we needed was a new capacitor and he had part in truck. Mike is very knowledgeable and takes the time to listen as well explain what needs to be done to fix the issue. If you are tired of getting the run around from big companies, call this local company for better pricing and honest service. I don't usually do reviews, but i just had to.

Central A/C needed recharge. Regional responded quickly, and diagnosed and completed the job…read morequickly and satisfactorily. Highly recommend.

Thank you Alliance Pluming and Heating for coming to my very cold house this morning. Gregg arrived…read morepromptly and was more than happy to help get my boiler up and running. Not to mention on a SUNDAY!! I would recommend Alliance Pluming and Heating 100% Sincerely, Katie Bigos

Going around neighborhoods and dipping your hands into people's mailboxes to stuff marketing…read morematerial tells a whole lot about your haphazard reckless behavior and business practices. It would be unfortunate if you dropped a postal flag designating outgoing mail or pried into confidential mail never intended for your representatives' or company's view. More significantly, you might do well to think about the concern on people's minds with covid-19 and managing delivery services: There's a reason why USPS, FedEx, UPS, Amazon, and Walmart representatives are wearing gloves while delivering goods. We don't need your representatives trolling neighborhoods ramping up the worry and terrifying innocent community members.

They have the worst customer service and are straight up scamming people. Delivering oil on high…read moreprice days every 2 weeks is what their strategy is. I contacted them to not come every 2 weeks yet they still continued. Been with them for 8 years and shame on me for staying. They don't care that we discontinued our service and have zero customer service by Jenn the manager. Many great oil companies out there that are scamming people. Be warned!!

I couldn't be happier with every aspect of Martel's team and services. After another company quoted…read morean astronomical amount to replace our boiler, Kyle from Martel came by to give an honest and fair quote. Not only was it MUCH less, but he also gave us options so we could find the best setup for our needs. A few weeks later and our new boiler is installed and working perfectly. The crew was quick and friendly, and made sure to show me how everything worked. Even better, everyone involved from Kyle to those in the office to the crew was readily available, friendly, and easy to talk to. Long story short: Martel is great and I strongly recommend them.

I scheduled a service call for a boiler issue that was causing a loss of hot water. The tech came…read moreout, reset a button on the boiler, and left without identifying the underlying cause of the problem. The technician's only action was to reset a button on the boiler. No root cause was identified, no diagnosis was provided, and the exact same problem returned shortly after the tech left. I called back immediately and only receptionist would speak to me and said nothing could be done as it was the weekend and no management was available....UNACCEPTABLE. As a result, my household was left without hot water for the entire weekend! What is MOST frustrating is they charge a non-refundable diagnostic/scheduling fee and state that the purpose of the visit is to inspect, diagnose, and provide solutions. I expected a professional diagnosis and repair, not a temporary reset that failed almost immediately!

turned on ac today for the first time this year and didn't work was 85 in my house…read more the service technician came at 7:10 pm thank god for him very nice very polite and I now have my central air working JN is right on top of the problem great company great customer service Peter Pilla 808 state Road Plymouth MA

Overpriced and incompetent…read more This company has worked on my house 5+ times over the last month, amassing to nearly $10k, and each time they come, a new problem arises, each problem costing more. Most recently, they came to repair a leaking pipe, and left the same day after subsequently cutting/breaking multiple pipes in my basement, leaving our entire home without water. They even assured me before leaving that I would at least have cold water, then were surprised when I showed them they left me without any water at all. They came back only with a quote for whole home repiping, and not even a quote for just fixing the local spot of damage. I have now had three separate plumbing companies inspect and evaluate the situation after this, and all of them are in agreement: 1. JN Service made poor technical decisions in trying to fix the pipes, in addition to the state they left the piping, and separately in the way they installed my water heater. 2. It's concerning that JN Service didn't even provide a quote for fixing the local issue, and only provided a quote for a full-home repiping. The interpretations are ranging from bad-practice, to predatory. 3. The whole-repiping quote from JN Services was severely overpriced, and it was additionally concerning given that the initial quote had no information/line items besides just listing the rooms in my house that would be involved in the repiping. It wasn't until I pressed JN Service, that they gave a quote with more extensive information. All in all, I will never work with this company again. I recommend others never work with them. There are other companies that provide better competency at better prices.