I've had several friends for whom this is the go-to appliance place, so we thought we'd give it a…read moretry. We weren't greeted and had to announce what we wanted. One salesman told us to sit while he printed out what was available. We were really surprised at how much more expensive their items were than other vendors such as Lowe's, Home Depot, and Barons. Furthermore, they offered no financing incentive deals; it was pay in full for delivery. And, even more furthermore, their extended warranty was far more costly than the other companies. NO THANKS, DRACUT APPLIANCE!

Accept the fact that my new range is defective. A known problem!…read moreSince the very first day it was delivered, it has smoked and smelled horribly. Ruined our Thanksgiving dinner. Three service calls and temperature is innacurate, even after being calibrated. The worst part is the oven continues to smoke heavily and stinks up the house and makes food inedible. This is not a mouse issue. This is a bad range. A promised call back never came. I cannot express how badly this experience has gone. I would tell others to shop elsewhere and definitely not buy a KitchenAid range! Shame on you!

Larry was excellent in repairing our washing machine. He came to look at it within the day, and…read morereturned exactly when he said he would to fix it. Nice guy, honest, dependable...everything you want in a repairman! Will definitely use his services again.

Thankfully we have an old school Brick and Mortar appliance store in the area. These guys know…read morethere stuff and will get you the RIGHT parts that actually fit. Knowledgable expert advice too. You wont be sorry.

Bought a small part. Charged more for shipping than part was worth. It was the wrong part and…read morethey won't return it. Bad service. Will NEVER buy anything from them again.

My husband but a dryer from this place $200 thrown away, noticed all this after bringing home to…read moreNH, it didn't heat up properly, made loud noise, and when he went back to tell him, they had all kinds of excuses to avoid having it back, from to far to go, to not having time at the moment. end up throwing away and losing hard earned money. once they grab your money you are on the risk of losing it if something is wrong with the appliance, so go new.

Very nice store. I recommended to buy the used appliances. If you need appliances you can buy in Dr…read moreappliances good deals and nice equipment.

Peabody Supply is a great Supply store with knowledgeable staff and top quality plumbing supplies,…read moreat competitive prices. If they don't have an item in stock they can likely get it from another one of their many stores within a day of two. I have a lot of experience dealing with Plumbing Supply Stores, as I have been in business since 1980 and Peabody Supply is one of the best. Bob Gagnon Plumbing and Heating www.BobGagnon.com

Some of the first things (besides appliances) we were told to order for my house…read morerenovations/addition were the shower stall and the accompanying faucet, since the builder was going to literally build the bathroom around the stall. He had had lots of luck with Peabody Supply, so off I went. The saleslady was very condescending, so I asked her when she WOULDN'T be there so I could come back. How's that for a switch? I returned a few days later and told the salesman about my previous encounter. He apologized profusely and said she has been getting a lot of complaints. Okkkkkk. He showed me a few things, and I ordered the Maax shower, toilet, kitchen sink, bathroom cabinetry, bathroom sink, counter, and Kohler faucets. The selection wasn't huge, but I was able to find things that would work. The shower came in several weeks later and was delivered to the house. And a few weeks after that, the kitchen sink and faucets were delivered. So far, so good. A couple of months later, the builder asked if I knew when the rest of my order would be there, and I said it should be within a week or two. At this point, the work on the house was almost complete and the builder was anxious to finish. I called Peabody Supply, and it turns out they never ordered the cabinet or sink for the cabinet--not a good thing, since it takes six weeks to manufacture and deliver and I needed it in three weeks, at most. I went into the store, and my obnoxious saleslady was there (she changed days). She showed me a few cabinets that were in the warehouse, but they were pretty ugly and were wider than what I needed. She slammed down the product book and in an "outside" voice, "told" me that that's all she had. Umm. I left the store and never returned. (Note: Kitchen Associates was able to help with this and had the special order cabinet and Corian manufactured, delivered, and installed in about two weeks, and the resultant cabinet is much nicer...and less expensive...than the one I had originally "ordered." (See my review at http://www.yelp.com/biz/kitchen-associates-sterling#hrid:gTq28iacx7aXg0GTtUMNHQ/src:self .) There were other snafus with my order, but the bottom line is that my experience wasn't too great. Maybe yours will be different. I won't be returning. Good luck. Three stars cuz I'm nice.

Called today to ask about repairing our old microwave and after brief discussion over the phone…read morereceived recommendation to buy a new one as the particular brand may be impossible to obtain proper parts for. The owner could easily have made a quick $ by coming out to diagnose in person, but had the integrity to save us the time and money. Will definitely keep him in mind for future repairs.

Bill is responsive, prompt, reliable and very knowledgeable with all the household appliances.read more

my washer broke down, I called pm home services, MOE showed up the same day and resolve the issue,…read moreim very satisfied with their service, the price was fair, I will use them again for future projects

From the owner: At PM Home Service, we specialize in Massachusetts appliance repair. However, we are happy to apply…read moreour expertise in various areas, including HVAC maintenance, A/C Repair, Light Installation, Wall Repair, Painting, Basic Plumbing, and Simple Remodeling! Reach out today and have peace of mind knowing that your residential concern is in the best hands!

We renovated our kitchen and needed new appliances (refrigerator, range, microwave and dishwasher)…read more We looked at Moderno, as they were local and they had really nice offering and there website was great, and worked well. Jowi at the Salem office showroom was super nice and helpful. We decided on Thor Kitchen appliances and they are amazing quality, and priced very fairly. They do take credit cards but charge an extra % so we paid by check so no problem. The fridge came damaged and then took a while to get a replacment which was a bit of a pain due to supply issues but they communicated with us and we finally got the kitchen of our dreams completed! At the end, Victor gave us a nice gift, which was so nice and appreciated! I can not recamend Moderno enough! Excellent products and customer service!

We just started using Victor and he has been excellent to work with for repairs. Always on time,…read moredoes what he says and comes prepared to get the job completed. He and his worker were always masked and kept the appropriate distance. We will definitely use him again!

This place is a diamond in a ruff!! I have been getting things fromMarty for years!! When I tell my…read moretwo girls I'm going to Marty .... They beg to come with me!!! He has great furniture, home decor and odds and ends such as fishing poles, weight benches, DVDs and tVs and electronics!! Check it out every time I go there some memorabilia brings back a memory

Received a futon cover great and inexpensive.read more