Don't let the good reviews fool you... Extremely unreliable company.. Requested an appointment. Was…read moreinformed the first available was today Sunday, August 3 between 10:00 -12:00. I confirmed for 11:30 am. Started texting company about 12:30.. with no response. I called about 1:00 .. went straight to voicemail.. called again about 1:30 . The gentleman that picked up had no information regarding my appointment. I asked why would I have confirmation for a service call when no one intended to show up. He informed me they were out of town. Never again

My dryer stopped working randomly- this business got back to me first when I mass requested quotes…read morevia yelp- he was able to come same day in the afternoon. He came within his time frame and gave me a 10 min heads up when he was on his way. Within 15 mins he found the problem, showed me a picture of the problem and fixed it. Paid him his base rate of 100 bucks via Zelle. Not much more you can ask for! Highly recommend.

Very responsive and excellent communication. Service person…read morewas very helpful. Cost was competitive.

Called Pegas to look at a leaking dishwasher. The tech, Adam, was very professional, gave clear…read moreexplanations, and they have very reasonable prices.

My LG washer didn't drain anymore. Living in Newton, I called Home Pro Appliance on a Sunday, and…read morethe repair person came within an hour and a half exactly when expected. He quickly assessed that the drain pump was not functioning correctly. He gave me a honest quote, and he asked if I wanted to make the repair. After discussing with my wife, we agreed to get the washer repaired. He had the part with him and got to work to replace the part. In addition to making the repair well, he spent time to check that the washer worked after replacing the part and that it did not leak before closing the washer up. He then moved back the washer in place even though I am the one who moved the washer in the first place. He gave me a 1-year warranty on the repair as he used a genuine LG part. He was professional and courteous. I would definitely call Home Pro Appliance again for any appliance problem.

Did a great job fixing my LG oven, came same day, even had the part with him that needed to be…read morereplaced. Worked quickly, was professional and courteous of my space. Oven has been working like a charm since!

We were having issues with our washing machine... we were able to find Familia Appliance Repair…read morethrough online search.... Mateo was responsive, after explaining what issue we have been having, Mateo tried to help me fix the issue over the phone before he came out to our home. We scheduled for the following day, When he came, he was very knowledgeable about the issue with the washing machine and fixed it in no time. I definitely recommend Familia Appliance Repair!

Used him previously with somewhat good results. Recently we had him try to repair our 2 1/2 year…read moreold Bosch dishwasher. He told us the problem and suggested that we just buy a new dishwasher. it was a $500 repair on a 1200 machine. we decided to have him fix it. He ghosted us. Mateo who had been good the first time we used him, just never responded to any calls or texts. we told him over and over that we wanted it fixed and not a peep from him. He left our kitchen amess took the insulation and the door panel off and just left it in pieces. Not sure if something is going on that would cause such a drastic change to his responsiveness. Very sad

My dishwasher wasn't really getting my dishes as clean as they were a few months before. I called…read moreDave and he was at my house within a day! First, he tried to save me money and gave me some tips on how to do so! Even linked me to a few You Tube videos to see if I could do it myself! I'm not so good at being a repairwoman so he came right away. David had my dishwasher fixed within the hour working better than it was before! Charged a pretty fair price and even ordred me some little clips for the dish drainer I had no idea were about to crumble! He came back a week later for free! And..replaced the clips and refused to take the money for him. YOU are a fantastic business man and you're my repairman for life! During Corona.. Dave knew I lived alone and was always checking up on me to make sure I had everything I need! Dave is not only my forever repairman he's not become my friend! You can't find better than Dave!

I contacted him because he was relatively local & the reviews I read were good. Sadly, that was not…read moreour experience. He was here for 10 mins, told us that we had a problem that was too big a job for him but her referred me to another electrician that had a crew. Dave charged us $250 to tell us we had a problem which was something we knew before he came. The electrician he recommended did come by & told us he'd send a job estimate but he didn't follow up even though I contacted him several times. Finally, I asked him to just tell me if he wanted to pass on the job and he did. Feel ripped off. None of the others who have looked at the job charged us.

My Fisher & Paykel dryer began exhibiting the odd behavior of NOT turning off! Also, the digital…read moredisplay showed a code of 151 and and no drying options could be selected. Initially, I contacted Poirier Appliances which is where I had purchased the washer/dryer pair only 2 yrs and 2 months ago (so 2 months out of warranty). They wanted $225 just to walk in the door and diagnose the machine, + $70/hr labor + parts. I won't be going back to purchase anything there! So, next I called Ace Appliance Repair after I learned from the F-P mother ship that they were authorized to do F-P repairs. I made an appointment for 2 days out, but they called back next day with an opening. Joe came out to diagnose for $70. Dryer needed a new electronic board, which cost around $175, and had to be ordered. He came back a few days later and installed the board for an additional $50 labor fee. Dryer has been fine in the week since installation. F-P parts are expensive, but the labor cost and service rendered were very good and Joe was no drama and got the job done quickly. I recommend Ace Appliance Repair.

Recently had trouble with my Fisher & Paykel dishdrawer and called Ace after I read online that…read morethey were fully authorized to do F&P repairs. While the parts are pricey, the labor was very reasonable and the repairman, Joe, was respectful and easy to deal with.

Came in December to fix my washer. The error code went away but came back a couple of weeks later…read more He responded when I reached out but the code went away. Then the code came back to stay in February and when I reached out nothing. He never responded. He never actually fixed the problem. Another repair man was out today and questioned the work that had been done because the wiring was not properly placed back. DO NOT RECOMMEND!

I have used Topline twice both times fast and accurate work. First time was a GE Refrigerator…read morerepairs a few years ago. Came right away to diagnose, ordered the part, as soon as the part came in repaired with no further issues. This time I called on a Saturday afternoon for a dryer not working with no error code. He came first thing Sunday morning and repaired the issue for a reasonable price accurately repairing the machine. Truly appreciate the prompt professional service from Mike. Always promptly bailing us out of appliance issues. Thank you!

I love shopping here. Have done many appliance projects over the years. Excellent service , all…read morearound I highly recommend

High quality team, from the sales team (Alyssa was fantastic), to the delivery guys. I did not…read moreget their names, but they were careful, explained everything and cleaned up all the boxes and wrap that comes along with new stuff. I hope Toma management rewards these front line people. They can make or break a sale.

Great service - good communication and pricing. Technician was knowledgeable and friendly. A+read more

Our service was great! He replaced a part to fixing our dishwasher and he let us know that if…read moreanother issue arises that it could be another issue. We loved that this service could come during a weekend as a convenience for us working people.

Had a great experience working with Jon on an appliance repair. I turned to Yelp since the service…read morecharge from the appliance manufacturer would cost $120 before labor and parts, and the first available appointment would've been one week out. I decided to call Sam's and fortunately they were able to schedule an appointment quicker and the trip charge cost a little less than the manufacturer's quote. The communication is great. Jon called us shortly before arrival and was very respectful from start to finish. He had a mask on the entire time and didn't leave any mess for our project. He was clearly experienced and answered our questions. He provided a quote for the repairs and said the quote would be valid for 30 days. Overall, I'm glad to support local business and highly recommend them!

I used them to fix the dryer in my property in MA for my tenants…read more They are competent, down to earth, quick, efficient, honest and very reasonably priced. Highly highly recommend!