Orchard Auto License absolutely lived up to the great reviews…read more When I walked in, the line looked long, so I fully expected a wait and was prepared for it. To my surprise, I was helped within five to ten minutes, which was impressive given how full the lobby was and that only a few staff members were assisting customers. The person who helped me was friendly, personable, and explained everything clearly. We even had a brief, pleasant chat about their dog, which made the whole experience unexpectedly enjoyable. That is not something I ever expect from a licensing office. I was there to get my Washington state registration, and the process was fast, smooth, and stress-free. Super efficient, super friendly, and genuinely a great experience. I would absolutely go back for any services they offer and highly recommend them.

Visited this Washington Department of Licensing location to register a new vehicle we recently…read morepurchased. We made the mistake of choosing to let an Oregon car dealership process our WA state licensing paperwork thinking it would be easier. We quickly learned our lesson and will opt to take care of it ourselves next time. A check was overnighted to us from the OR dealership, made out to WA DOL with instructions to bring it to a specific licensing location near our home. As we all know, any kind of DMV office is no picnic. We arrived at this licensing office, took a number, and waited an hour before being called. The lady that helped us was super nice and friendly. I wish I would have gotten her name. Anyhow, after entering all the pertinent information into her computer, she realized the dealership had made the check out for the incorrect amount. It was about $300 too much. Ugh, we had to contacts the dealership and have another check overnighted to us. Very frustrating, especially with all the helpful calculation tools available at the WA DOL website. The lady gave us a printout of the exact amount required to register our vehicle and get license plates. She was so apologetic and helpful, even though it was totally not her fault. Once we contacted the dealership and received the new check, we returned to the same licensing office. We were fortunate enough to get the same helpful lady, which made the process quick and painless. She remembered us too, which was nice. My only gripe about this location is how long it takes to be taken care of. It seemed like the closer it got to closing, the more we noticed employees emerging from the back room to help out. Not sure why they couldn't have come out sooner, but waiting an hour seems beyond reasonable. Both times we came here our number was about 15-20 numbers behind the one currently called. We also spent over an hour here during each visit. Overall, the employees here are very knowledgeable. If you're not in a hurry, I would highly recommend this licensing office.

This DMV was very nice. Clean inside. Hardly any people. The staff was helpful and professional.read more

Easy to make appointments online, minimal wait when you arrive, cheerful and knowledgeable…read moreemployees, we couldn't be happier with this location! We have had to come here 4 times this past month for a variety of reasons and we never had a bad experience. Even the building and parking lot are clean and beautifully maintained. Best government facility we have ever been too.

1000%, again that is 1000% improvement of customer service, speed of access to an agent, and…read moreattitudes, from 10 years and 20 ago. My only negative is that the only 2 locations are on the far east and far northeast in our are. 5 to 8 times more distance and time to get their. Re-open an office on the westside of town, keep your performance standard, and I'll Very Impressed.

With government office with several employees you would think that a government agency would figure…read moreout how to stagger lunch hours so that they could remain open from 12:00 to 1:00, which is typically the lunch hours for people needing to accomplish errands. Instead they close for 1 hour making it inconvenient for anyone to take care of business when they have the time available.

One of the best experiences I have ever had getting a new license... easy to find, not too busy…read more.. and great service. I was in and out in less than 30 minutes...

Hands down the best DMV in Vancouver! Heidi was so incredibly helpful and I was in and out in ten…read moreminutes getting an enhanced license. The first time I went I didn't have all the proper paperwork and they were still so helpful. Pointed me in the right direction. I cannot recommend this DMV enough!

Super friendly, efficient and helpful! They've always had the answers that I have needed!read more

This is the best Vehicle Licensing office in Clark Country, the staff is very helpful and super…read morefriendly. My transaction was on the complicated side, they took the time to work through the details and get my paperwork sorted out, I was able to leave with my transaction finished and feeling very satisfied. Thank you to everyone that helped me out that day. I will be back!!!

So let's face it. Nobody wants to go to the DMV. I had been putting off getting my REAL ID for a…read morelong time. Knowing that the (current) deadline is May, I had to make an appointment just in case I had a reason to fly somewhere...hey it could happen. My appointment was at 10:30 am. The line was wrapped around the building. I was pretending like I was ok with it, but when someone came out and said everyone with appointments could jump the line and move up, I kicked it up to fourth gear. Unfortunately this excitement didn't last long. I got to the front of the line, and then an announcement comes over the intercom. "Entire state of Oregon has outage. License printing is down." I know I wasn't the only person upset, but it kinda killed my buzz. The woman who verified my information was super nice though. She was very impressed that I had all of the correct documents. Well since it opens tomorrow at 8 am, I am gonna take the trip out there and pray that the system is back up. If I am smart I will call before I go.

My wait time has been sitting on 1 minute, for over two hours now. Time is an illusion at the DMV.read more

Wait wasn't as long as I thought it would be. If you need to meet with someone make sure to make an…read moreappoint because they don't take walk ins. I was just taking a form in they needed to get me signed up for Medicare so I had to wait in line. But it was very quick. Both ladies I saw when I went in were very nice. Trisha was super helpful the first time I went in. Nice interactions.

I've been here twice in a 2 week period. I tried to fill in…read morea form online however it wouldn't complete it and was throwing an error, so I came in person. The front person asked what I was there for and answered all my questions. FYI there is a 2 hour free parking between 9th & Evergreen off Broadway, pay attention to where you park as some are restricted. The first time I got there at 9:30am, they open at 9am and it was pretty crazy. *** I was there for a NAME CHANGE, which FYI do the SS card BEFORE your drivers license! Lesson learned as since my old license had a hole in it, they wouldn't take it. Even though I had a printed paper from the DMV that showed my new name and ok'd me for driving, I had to wait till I got my new license. 2nd time I tried to get here early prior to 9am, but Starbucks was calling my name so I landed at the SS office exactly at 9am. There was a line outside where they would let a small group of people go in at a time. ***If you can get there between 8:30-8:45, do it! You'll save loads of time waiting. ***They don't allow some drinks in to the office, coffee one of them. As soon as they told me I finished it up quick. ***don't bring in knives, guns or mace as this is a federal facility. They tell you to take it back to your car otherwise if they find something, good luck! If you're there first thing in the morning, you will get in line to enter info as to why you're there and it will print out a ticket number. Stand behind the blue line until you're up. The line isn't super obvious so people cross it and then they yell at you (not really, but a tsk tsk in a very loving way). A sign would make it easier...just saying. *** if you have a U number, it doesn't appear on the screen. No idea why it doesn't. I saw a sign that says you can make an apt online but seems like this is only for benefits. I was working on my work laptop using a hotspot thru my phone, and almost 1.5 hours from arriving, I was finally called up. It took 5-10 minutes and they gave me a page saying I should have my card within 2 weeks. Good luck!

Amy is the ultimate professional. She served with kindness, compassion and integrity. We all…read moreunderstand that going to the DMV is stressful, especially when there are a lot of documentation and forms that need to be completed. I've been served by some in the past that showed outward frustration and disregard when all needed documents were not readily available. Amy is a great example of competent and knowledgeable service. Thank you Amy, for making me feel like a human during a stressful time. The registration of my vehicle is complete.

This place is super small and was pretty busy for 4:30pm. I had an appointment and it only took…read morearound 30 minutes to get a new id + photo. Definitely recommend scheduling in advance if possible.