Absolutely the worst Customer Service ever! these two ladies this morning were like grumpy bears that were sitting behind their computers when I got there and no customers at that. I immediately walked up and said good morning to both of them and I did not even get an acknowledgment of my greeting which I thought was very odd. One lady then said "can I help you"? she asked two questions I answered both of them and handed her the money that i owed. She handed me my registration and my new tab. I then stood up to leave, I turned around and even said that they were very unwelcoming and when a customer greets you the least you can do is reply back versus flat out ignore, and told them both they really should at-least greet customers when they arrive and if they can't do that at-least reply if the customer greets them, the one lady literally looked up at me shrugged her shoulder, opened her eyes big and said "sorry" in a very "unsorry tone"the other lady looked over at her and again silence from both. I told them I would never be back as their fortunately are other locations that I can take my business too and will definitely be writing a review, and oh, no response from either of them. So as I was leaving the guy at the front of the store (this licensing place is in the back of an ace hardware store) wished me a nice day. Here I am in his store not giving them any business and he wishes me a good day but the folks I did give my business too couldn't even respond to my warm greeting I gave upon my arrival. Coincidentally as I was walking to my car a lady that parked next to me was walking into the store next door that I met a few years ago and we chatted for a few minutes and I told her the story and she said that she herself had an unpleasant experience there before and takes her business to Hazel Dell. She then said her daughter in law won't go there either. read more

Came here to finally transfer my license to the state of Washington from Maryland. Sad day. The older gentleman right up front was so nice to everyone that walked in and was very efficient at pointing them in the right direction. I had about a 10 minute wait for my number to be called, so I had no choice but to listen to him since I was sitting right by his desk. Not once did he ever falter even a little bit when giving answers to questions he was asked. When my number was finally called, a younger gentleman handled the transfer of my license. He was extremely nice and appropriately chatty during pauses between taking and entering my information into the system. My past experience with licensing is that it is usually a process that takes a few hours of dealing with people that hate their jobs. This maybe took about 45 minutes max and the staff here that I encountered was very pleasant. I thought it was a little weird that you handle all of the paperwork/payment at one station, then go to another station to have your photo taken, and then get a temporary (paper) driver's license, only to wait for your official driver's license to be mailed within the next 30 days. I have always gotten the official one the same day, but I suppose this is how they can get people in and out of there in a reasonable amount of time. So I'll take it. read more

These guys really unprofessional. They simply don't know their stuff. I needed to register a trailer and their kept sending me for different documents every time I'd come. No respect for their customers time whatsoever. read more

Quick and easy. I pre registered for my driver's license (since I moved to Washington from Arizona) and I was in and out with my temporary card within 45 minutes. read more

I delayed getting my license renewed due to terribly high social anxiety. And not having my license for that time made the anxiety of not getting it done worse. So, when I finally was able to get myself together enough to schedule the appointment, I knew when it came down to it I would need my husband's help. He helps me do everything I'm too anxious to do (grocery shopping, bank visits, etc.) They did say please no guests but I was hoping they could make an exception due to my situation, but would have understood if they said no. But when we got to my appointment, the pretty lady up front just saw the note I made about how I need his help and she let him go with me. No questioning no nothing. Respected my anxiety and let me handle it the best way I know how. We were in and out before the time my appointment was even scheduled to be at. Thank you guys, I truly, from the bottom of my timid heart, appreciate your act of kindness. read more

I get the run around constantly. I got pawned off twice to different desks then ended up at the first desk because the person didn't want to listen to what I needed initially. I would recommend if you come here, be assertive and do not let them point you in a direction before you're done with your sentence. Oh, and I had my title mailed there from California and they lost it. Words can't describe the incompetence. read more