this place is amazing i love the shop they have and their park is great…read more the gentleman working the counter was super sweet and helpful

Came by but noticed they were closed and not open until 1,…read moreAn employee was tending to their responsibilities, saw us and asked how they could help us. We were looking to check out the park, and borrow some skate tools to swap our deck. The employee welcomed us in, helped with the swap, threw in some new screws and bolts, and man I could not thank you enough. Educated us without overstepping boundaries to lecture. Would recommend based off the service received and looks of everything. Affordable skate time that I'm definitely coming back for!

Getting back into skating after 15 years, can't remember the guy who helped me but he had black…read morefacial hair, got me right and didn't try to upsell me on things I didn't need

They sent the wrong color shoes and didn't even offer a free return ( they charge $9 for returns).read more

This is a legit skate shop!!! They know their craft but are…read moresuper down to earth, not snobby or dickish. They also have a big selection of Burnside Tee's. Highly recommend.

We went to Calsk8 today to get our three Grandchildren boards and safety gear. You guys were…read moreamazing, helping them pick out the decks, trucks, wheels of course bone reds bearings!! We highly recommend this store to anyone interested in skateboarding. These guys have everything t an amazing selection of parts and the knowledge to help with anything needed!

Our kids absolutely love coming to Stronger Skatepark, especially during rainy Oregon days when…read moreit's hard to find indoor activities. The staff are always friendly and welcoming, and the whole place has a really positive community atmosphere. It's more than just a skatepark, they do a great job supporting kids of all skill levels and creating a fun, encouraging environment.

very organized, and i like how they have spare ramps that you can move around. Staff was very…read morefriendly, and the trip was quite fun.

Tori is fantastic. She knows an amazing amount about bikes but what sets her apart is her ability…read moreas a teacher. Her combination of practical skills coupled with interesting ways to remember the various steps of a repair was amazing. Before the class, I had inexpertly fiddled with my bike, unwilling to waste money at bike shops - with her help I renovated my bike to the point where it rides better than it has for years. In addition, she helped me source appropriate parts and provided guidance as to what needed to be done and what could be left well alone. Her teaching style was incredibly open and relaxed, making this a very non threatening experience. I cannot recommend this highly enough and wish I had discovered Gracie's Wrench earlier.

My son was scared of bike riding:(. We just had lessons with Tory and now he is excited about…read moreriding and did not want to stop! I taught my other 3 children (now in their 20s and 30s) but she made it easy and fun and helped us learn about helping him. Great job! We were so excited we scheduled another lesson just because he had so much fun. THANK YOU!

This is an amazing place. It is the cheapest place to fix your bike. They teach you how to fix…read moreit. The parts are extremely cheap there. You get your bike fixed way faster than at a shop, because you fix it right away. The mission is really great, because in this time, rents are so expensive. A lot of people can't afford cars, but they can afford a bike and to fix it here.

Awesome Portland resource!! Super helpful folks and super selection of used (and new) parts. Great…read moreplace to donate used bikes and parts to as well.

Less than one I feel sick to my stomach…read more This is my experience. The ego often makes a shop owner see themselves as vying with the customer rather than serving them. The ego often makes a shop owner see themselves as competing with the customer rather than serving them. In conclusion, when a shop owner's ego becomes the primary motivator, they may "dismiss" the customer to safeguard their self-image and sense of authority. This behavior often contradicts the classic notion that "the customer is always right." Instead, it reflects a pride that purportedly aims to create a comfortable, dignified environment. However, this approach lacks genuine substance, as it is built on flawed assumptions that undermine core principles of customer service.  Upon entering the establishment, I was separated from others and treated in a manner I believe would not occur outside this context. Specifically, I felt infantilized when I was informed that employers had complained about me for asking for deals. The feedback I received was vague and poorly articulated. However, one allegation shared was that I allegedly threw objects at staff members. This situation is unlikely ever to occur, particularly given that I felt my conversation went well. The irony was that, after I paid the full price for the installment, I was reprimanded for inquiring about a discount. This response can be seen as a manifestation of perceived disrespect; when customers do not exhibit the level of deference expected by the business owner, the owner may prioritize personal pride over financial gain. The proprietor of Hank's Music has requested that I refrain from visiting the establishment in the future unless I fully grasp the protocol regarding pricing negotiations for their pre-owned instruments. It is crucial to avoid discussing the possibility of negotiating the listed price, especially in the presence of customers and employees. A shop owner's ego can sometimes lead to reactions that prioritize personal pride over business acumen, particularly when considering the perceived value of instruments, as many musicians receive only a fraction of their instruments' value when trading them in or purchasing them outright. When operating from a place of ego, owners may misinterpret customer feedback or inquiries as personal affronts rather than constructive business interactions. This is ironic, given that I previously sold instruments to their establishment, thereby providing them with the opportunity to profit from those sales. In such scenarios, emotional responses can overshadow the potential benefits of engaging customers in a more transactional, less personal manner. I will not provide justification, engage in debate, defend my choices, or offer explanations regarding my actions. My dissatisfaction with the guitar has reached a point where I regret entering the store and making any purchases. Consequently, I have resolved to withdraw my support for this establishment and will not return in the future. I am sick to my stomach.

Cool shop, great selection of gear and super knowledgeable and helpful staff members. Highly…read morerecommend.

One only has to read the responses here from the owner - Dave S. to customers who are dissatisfied…read moreto get a sense of how he values his customers. A perfect example? Dave S only responds to negative reviews. I don't see any thanks from Dave S to positive reviewers. I've managed large bike shops in Los Angeles and SF. I'm aware that generally some bicycle shops have an image problem. It's clear that sometimes if a person doesn't fit the image of a "pro cyclist" they are treated with disdain, disrespect and condescension by bike shop staff. I've seen it. I've experienced it many times. Obviously there are great bike shops that understand that building relationships with customers is the best policy for repeat business and long term profitability. They understand how important it is in todays business environment that you need to treat your customer base with kindness and respect. I am selling a used bike part on eBay now. It's a part that Retrogression sells as new. A potential buyer for my bike part emailed me about some information on Retrogression which was incorrect and was confusing my potential buyer. So I emailed Retrogression asking them to look at some of their technical explanations around a product which I thought may need a second look. The response I received was "Thank you, Professor." If I was a betting man, I'd bet that Dave S wrote that email. Best of luck Dave S!

Garbage establishment. Received attitude from first customer support email response. Not helpful to…read morethe slightest bit. Wouldn't recommend to someone I don't like.