I typically do not like going to dealerships of any sort, so I was pretty skeptical at first. I was referred to this one by my dad and trusted that he would put me in good hands. I ended up finding a beautiful BMW and was allowed to look at what I needed to and test-drove it. A lot of these comments are negative, and I will add that all the cars have a sign on the windshield stating "SOLD AS IS." Unfortunately, people overlook those signs and don't inspect anything, expecting to leave with a brand-new car. I am very satisfied with my car and it is my first luxury car, at an affordable price! They worked with me on my monthly payments and everything! I definitely feel super stoked driving my new car around. :) read more

Don't like auto sales but wanted a family dealership as we are a family business. Greeting was great soon as we walked in the door. Found the car we wanted. And we got the payment we needed after some adjustments. We will go back to get another care for our child when she turns 16 read more

zero, she sold me a Durango that she knew had a cracked engine & the transmission blow out after the 2ed month of owning it. she had her " guys look" at it before selling it. so they were aware that it wasn't gonna last. then she didn't put my 2 K down in the contract. so the way westlake is looking at it. is that I just gave her a free 2 k. a lawsuit as been filed for lemon laws & theft. because they won't pick up the phone its being delivered. DO NOT BUY FROM THIS PLACE, THEY DONT CARE ABOUT YOU AND WILL TAKE YOUR CASH AND LEAVE YOU WONDERING WHY YOU BROGHT FROM THEM !!!! read more

I contacted Easy Finace Auto Sales about 3 weeks ago, I let them know that I was interested in the 2015 Mercedes that they still have. I went on to ask them if they did any prime lending and they told me no they only did special finance and I told them that's fine. I will get my own financing. We talked about the numbers and agreed on the price. I then asked them. Was there anything wrong with the vehicle that I should know about and I was told there is nothing wrong. It has been completely inspected so I had nothing to worry about. I went on to get my own financing and shopped around a little bit to make sure I got the best deal on interest. I then reached out to him to let him know that I have secured financing and I can't come down until the weekend. I was then told that they have two other people wanting to get the vehicle so I need to come as soon as possible so I found a rainy day took off work and came that way on a Friday afternoon. I got there around 6:30 when I got there. I found out that there was three huge cracks in the windshield that I was not told about it also needed a battery that I was not told about and it was also 630 at night nowhere for me to go get one and the last thing the sunroof would not close in his response to that is I know it's raining in Oklahoma, but the water want go in the sunroof and I ask him how is that if it is open when I spoke to the manager on duty, she basically told me the same thing he did was that their cars are not perfect and they're sold as is which I understand that a used car is not gonna be perfect, but I definitely appreciate the courtesy to know what's wrong with the vehicle especially if it's gonna leave me stranded five hours away from where I liveand she had nothing to tell me on that no apology that I just wasted my money to travel there The fact that my rental car was due to be turned in there in Texas and I live in Oklahoma and the fact that it was the weekend and my check was made out to them, so I tried the reason with them and spoke with Krystal, which Krystal was great she gets back to you very quickly and through email. She told me that she would look into seeing what they can do to fix it, but it wouldn't be that day and I will have to come back even though I live and work 5 1/2 hours away well I try to give them the benefit of the doubt but now it's been four days since and I have not heard anything. I do not recommend going there unless you absolutely have to because obviously they don't check their cars out before they sell them nor are they gonna let you know that there's something wrong with the vehicle so that definitely means later on down the line when you call them to get something fixed it's definitely not gonna happen if they won't fix it before they sell it I don't know about the other salesman there. I just know Robert is the one that wasted my time completely. If he would've just told me what was going on with the vehicle I would've planned accordingly but he didn't and then when it was all said and done, he was very rude about it like my time and money was not on the line read more

I bought a car from this group and it broke down three times in the first two weeks of owning it. I tried to contact them multiple times to return the car and they ignored my calls. The fact they would sell a non-driveable car under the guise that it was functioning is ridiculous. I was moving and in desperate need of a vehicle and they took advantage of that. My friend who's a mechanic told me to report them. So that's what I'm doing. This place is full of frauds and crooks and I was almost killed driving their vehicle. DON'T PURCHASE ANYTHING FROM THEM. THEY ARE CROOKS AND FRAUDS. I would rate them 0 stars if I could. read more

This has to be the laziest car company I've ever dealt with. I inquired about a vehicle that was and still as of this review listed for sale only to be told it was already sold. When I asked when it sold I never got a reply. This is just lazy and shady and no way to treat a potential client. read more

Easy Finance Auto Sales - Car Dealers Near Me - Dallas, Texas

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I recently engaged with a vehicle listing and received a response via text message. In my personal assessment, it is my belief that initiating a conversation with a customer by questioning their integrity or assuming the seriousness of their inquiry is not an ideal approach. Furthermore, it would have been more appropriate to directly provide the requested photos to customers instead of redirecting them to the website. I expressed my dissatisfaction with their approach, only to be met with dismissive laughter. Regrettably, this encounter stands as one of the most disappointing instances of customer service I have ever encountered. As I conveyed to them, I am grateful that there are other professionals who take pride in their work and treat their customers with the utmost respect. Do yourself a favor and inquire about your next vehicle purchase anywhere but here if you wanted to be treated like a valued paying customer. Check out the photos of our conversation. read more

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***UPDATE*** They finally agreed to take the GMC ARCADIA back minus $1000 and their BOA would not cash the check and it has been returned from Chase!!! Time to get a lawyer involved. This place is horrible!!!!! Mechanic is a joke. Car was smoking within us having it less than an hour. Took it back and they kept it for 4 days. Said the car was fine. Drove it home and it was smoking and engine light was on. They cleared all the codes. TERRIBLE PLACE read more

Came back to the home team for an upgrade! Crystal and Robert for the win. Love this dealership

Prices online are not as advertise. Sales men, Robert did not inform us of the price difference, knowing there was a chance we might have finance. If we had known of the price difference we would've been able to cover it all, cash. Drove 4 1/2 hrs hoping it would've been an easy process. Crystal was not helpful at first then came out to find us to see what they can do. Drove home and the next day the motor is clacking. I'm not sure how they have 4.9 stars if y'all was desperate for free gas you're tripping. This is my honest review, and thanks for the free 3/4 of a gas that probably costed $20-$25. *DO NOT RECOMMEND. read more

My experience with this dealership was very good. I already arrived at the dealership with many questions answered and knew the vehicle I wanted from speaking with Robert. Most dealerships have you sitting around for hours. They were quick and efficient getting me to test drive, paying, and filling out paperwork. I felt comfortable with my purchase. I even had interest in other vehicles that cost more and Robert was upfront with the cars condition so I can make an informative purchase. read more

This dealership is very very great when it comes to being responsive, and making the process easy. Ms. Christal was very helpful when it came to getting me in and out with no hiccups! I would recommend this dealership to anyone!! read more

fast and friendly service...Very nice people and very nice cars at an affordable price...

Robert and Melissa both were fantastic to work! with I even traveled from out of state to purchase my new car and it was the most painless and smooth car deal I have had the pleasure of doing.they have a very vast selection of vehicles they offer. Would highly recommend them if your looking for your new ride/dream car read more

Salesmen was prompt and super helpful showed us the vehicles we were interested in and was able to pick out a car we both liked

I bought a few cars personally for me and my family great guys great staff Crystal Robert the whole staff is great these guys know what they're doing read more

Please stay away the staff is rude the cars look nice but after having the car for 1 month I needed a transmission thier response was can't help you please don't waste your time are money read more

do not buy here!!! the worst experience i have had with a car in my entire life...they sold me a car that gave me problems the day of pruchase on my way home they sent me to a mechanic that said he fixed it...in less than a month had more problems took the the car to get a tune-up etc. ran ok for about another week, then took it to ford dealership to pay the $99 dollars for a full diagnostic on car was told these car need new motors and would cost over 10,000 to fix; they told me to reach back out to the dealership i bought the car from, because they should have know the issues with these cars and see if they would help with correcting the problem. i did reach out to wasy finance, they said on the first call they would help and call me back when they speak to their mechanic..waited 2 days no call back, i called back said oh we forgot they will r4each out to mechanic again and call me back...waited 2-3 more days no call back...i callefd back again and was told oh he an fix it for 4500 cash/debit up front fee. qhen i'm still making payments on this car and can't dirve it...they didn't care if i had no transportation, trhey didnt offer to trade it back for something that actually runs, they did nothing to help...im looking into a lawyer, that has advised me to continue to make payments for now so it doesnt affect my score. i would never refer anyone here, i hate places that are cons, everyone needs money and is working hard for their money and to have scammers out here like this is so digusting to the consumers trusting in a reputable company; this is not one, you can't seem to trust anyone these days. i have warned you! read more