Super easy to make reservations on the Enterprise app. Check-in early through email was very easy…read more Than, pick-up was fast and quick. This office has always had good customer service... super nice. The office is well kept and I shall continue to do business with with Enterprise 3851 El Cajon Blvd.

Good neighborhood branch catering to neighbors need. Rented multiple times from here. Couple of…read moretimes, we had issues with the rental. But it is mostly because of the corporate issues. The way this team handled such adversary deserves an accolade. They tried their best to resolve corporates booking platform issues yesterday, even when they didnt have a car. They managed an early rental return to be washed and ready to go. Other time, I got a faulty car and I was replaced with better car.

Great experience from start to finish . I was helping friend…read moreof mine who's car was in a repair shop for a transmission work, he rented a car for a month,he ended up driving a lot more miles,then what he was allowed. So he ended up extending the rental for few more days Called in the office and all that was taking care of over the phone by Ashley who is very friendly,great customer service skills,and was happy to help us. Amer the owner really cares about his customers And make you feel like a human being. Not just a number. Highly recommended. Keep up the good work.

I don't recommend this business. I suspect that many of the positive reviews may not be genuine. I…read moresuggest using Renty instead -- their rates are lower, and their cars are in excellent condition. The car I rented here was in poor condition. The owner increased the monthly payment from $600 to $650, then agreed on $625, which I found unprofessional. My deposit was also withheld, even though I was told there would be no additional charges. Given the amount I paid over time, I could have purchased a similar vehicle. I've rented cars at other places and have never had a company keep my deposit before. Overall, my experience felt unfair and untrustworthy. The owner' came across as extremely greedy.

Rented a car from this location while my car was in the shop. It is in a convenient spot off I-8…read moreand easy to access. My reservation was made through my insurance, which was hassle free. It was a decent wait for a vehicle when I arrived to pick up the car. The car wasn't quite ready, as it still needed to be cleaned / was at the car wash, which they said was about a 5 minute walk. While I was waiting, a number of customers came in and most were upset that the car they requested was not available. It seemed like they were short on cars and staff. Staff were friendly and helpful though. When returning, they mentioned they didn't have their shuttle available so I ended up taking a Lyft. Not the end of the world, but would've been nice to have the shuttle service.

Decent Rental, But Limited Options and Staff Shortage…read more We recently rented a vehicle from the Enterprise Car Rental located in Mission Valley, just off Interstate 163 and near Chuze Fitness. Our reservation was scheduled for 10:30 AM, and although we arrived slightly late around 10:45, the staff were actively assisting other customers with both pick-ups and returns. Despite the busy environment, the check-out process was relatively smooth. We were initially given a white Jeep, but unfortunately, it wouldn't start using the push-button ignition. The staff were notified, and while the vehicle was a hybrid (gas + electric), the fact that it wouldn't start at all made it unusable for our trip. We were then offered a Toyota Highlander, which was slightly smaller in trunk space but manageable. Before leaving, we noted minor dents, dings, and a small crack on the driver's side of the windshield near the wiper. Staff assured us these damages were documented and that we wouldn't be held responsible. The benefit of unlimited mileage allowed us to take the vehicle out of state to Arizona, which was great. However, once in Arizona, the dash displayed a maintenance message: "Vehicle requires maintenance, please see dealer." While it didn't impact the vehicle's performance, it was a concern, especially while traveling long distances in desert heat of 116 degrees. After looking it up, it seemed to be a routine 7,000-mile service notice, likely indicating an oil change was due or minor engine service--not ideal because you just really never know under the hood of a vehicle what issues may arise. Returning the car was a bit frustrating. With only one staff member working, we waited nearly 20 minutes just to be assisted with the return. Thankfully, the woman who helped us was friendly, apologetic for the wait, and reassured us we wouldn't be charged for the extra time. Overall, the experience was just okay. The vehicle functioned well enough, but the lack of available options, the initial vehicle issue, the dash warning, and the understaffed check-in/out process left a lot to be desired. Parking is also a hassle, as the lot is shared with several other businesses including a gym and insurance office, making space very limited. If this is your only option, it might do in a pinch--but don't expect a large SUV selection or swift service. 3 stars.

The worse place and tye worst people. We drove 2 hours to see a car and turned out it has…read moretransmission issue that they tried to hide while test driving it.

This is one of the best used car lot in San Diego. I discovered them online and I just had to go…read morecheck them out because they have a very premium selection of used cars to offer, Upon arrival, I was greeted by a very helpful humble sweet woman (Desiree) who pointed me in the right direction to getting the car of my dreams. This dealership truly went above and beyond to doing whatever it took to making a deal work out in my favor. I am so grateful and thankful for what the whole staff did for me to make this deal happen. I highly recommend this dealership to anyone and everyone looking to purchase a good quality used vehicle at decent prices. I just would like to thank the whole staff for their excellent customer service and patience.

Very courteous, professional and accommodating. Makes car renting easy and human. Will recommend to…read morefriends and visitors. Great service; thank you!

It was the worst experience i have ever had.They are liars.they cheated on me.they promised me to…read moredrive me back home but they didn't.they counted extra day . I advise you guys to not deal with them.I don't recommend it for you guys at all. Bad service.

Hertz rental car is at Marvin K Brown Cadillac. Having a…read morewell known car rental place at the Cadillac dealership, you would think there would be quality people working at Hertz. There were two young guys working the counter. We had to wait for a while for our turn. Watching the two guys work, of course I was hoping to get the employee that was more customer friendly. Instead, the guy who helped up was short 5'3', black hair/ beard not trimmed, wore sunglasses the whole time, generally his grooming standards were poor. He spoke to us in a up and down tone and was difficult to understand him. The whole time he is talking with us, he is wearing his sunglasses. For customer service you are speaking up and looking people in the eyes, groomed and preferably a smile on your face. He went on about all the extra added charges for the vehicle that could be applied, insurance, liability insurance, gas prices, the car in a traffic collision and staying longer than 30 days in repair shop, pay in advance for fuel, the cost of the fuel, it seemed it went on forever. Essentially trying to guilt us into added purchases. You would have thought he was getting a kick back on what he could sell to us. Cadillac was covering the cost of the vehicle for warranty work, we did not want further expense. After he could not sell any add-ons, he asked us the name of our automotive insurance, it appeared that stopped him in his tracks. We left Hertz a little bullied. The car was waiting for us, it looked like it was just washed, and blown dried, a few more minutes would have taken the car over the top, but nope. We called our insurance company, USAA and they said, yup you are insured for up to 30 days. Glad we did not get any add on extras.

We are very unhappy with our rental experience with Hertz. They contacted us with a damage claim a…read moreweek after we returned the car. The photos were very unclear of any damage. We contacted customer service which was not helpful at all. They ignored our questions and were absolutely not help. We feel like we are just being taken advantage of because we are not present to look at the damage or defend ourselves. Very Frustrated!!!!!

If you are searching for an honest mechanic to work on your car, look no further! My sister…read morepurchased a used car from Doug and told me how well she was treated that I had to see for myself. I now take my Jeep and my wife's Corolla here for service. Fair pricing and honest estimates. No issues. No pressure. Does not overcharge. I will not go anywhere else. Tell your friends!

Outstanding service from North Park Auto Service! Duoc was incredibly professional and went above…read moreand beyond to assist me, He made the entire process smooth and stress-free. Highly recommend this place and will definitely be back!

Come on guys we all know that Uber app is a great idea but these guys have a better one at Myride…read more First they promise to allow their drives retain their personality and give the clients a little more then just an over priced ride (Uber) Second, keep the money in San Diego. Thats right use myride and the money goes directly into the community. No %20 going to the billionaires club. Try myride help us stop the corporation.

Reliable, on time, and friendly. Andrew was my driver and I would definitely use this service…read moreagain.

This place saved me big time . Nothing but respect for the owner and his son . Rebuilt my…read morealternator for my Jaguar just as I was told on the phone he would. Quick ,knowledgeable, great price . I recommend them to each and every person in need . And to the negative review below , I find that very very hard to believe with the great repair and service I received . Thanks guys , from me and my jag

I wouldn't buy ANYTHING from them First impression of this…read moreplace was how dirty and filthy it was Bought an alternator that did not work. Had it tested at 2 auto stores. They would not exchange or refund. The so called warranty is a joke. Went to NAPA, got a great rebuild there. Worked fine./ The alternator piece of junk I bought here is sitting on a shelf. Take my advice. Spend the extra money for a quality part from a reputable store that actually honors warranties