If I could give 0 stars I would ! My husband and I moved in around July of this year and we're out 2 weeks later! This was our first apartment together with our 2 kids and it was such an awful experience. Management had failed to tell us that they were treating our apartment for cockroaches! As soon as we got the keys and walked in as a family into our first apartment I seen a cockroach right on the kitchen counter! Once I pointed it out he said if you see anymore let him know so we continued the walk through he opened the fridge and there was 2 more! He said he will have an Orkin man come down to talk with us about the problem. We had to wait a couple of days and as the days passed we continued to see more some were bigger than others. Finally the Orkin man came he did a treatment and said that he could get rid of them with in a MONTH! All the manager had to say was that the previous people who lived there were traveling in and out of the country and never said anything about the bugs, I quote him, "some people are ok with living with bugs it doesn't bother some people." Well sir I am NOT one of those people! I have children this was our first apartment I never cooked there I spent a lot of money eating out I also spent a lot of money on stuff for our first apartment I could not put any of that stuff away because of the bugs! We were only there to sleep at night and it was only for 2 weeks! Yet they still charged us for the days we were "living there". The only option he gave us was to move into another apartment which more than likely had bugs too because the cockroaches travel from apartment to apartment. The Orkin man he had come lied and got his story confused as they were trying to persuade us to say. I since contacted another Orkin man and asked him about eave Cerritos and right when I said the name he said, "oh yah they have a big infestation we had advised them to do a full fumigation of every single apartment." Of course that's way too pricy for them so they do the bare minimum to try to "control" the infestation. I write this review in hopes that someone looking into these apartments will see it and NOT move in but only if "your one of those people who are bothered by living with tons of cockroaches." You can pay a whole lot less to live with bugs at a motel 6! The manger's name who "helped us oh so much" I believe was Jurado the tall Hispanic guy in the main office. I'm sure he remembers as well and you can ask him his side of the story which he will likely embellish ! read more

this is more of an updated review. I have lived here almost a year now. For the most part I do like living here. It is pretty quiet, dog friendly and I love living near the mall and all the excitement. Never a dull moment living here that is for sure. However, I am not happy with the increase of my rent. I already feel I pay alot for parking, rent in general, utilities and the fact that I have to pay for outside storage at a different facility. And now finding out that someone was able to negotiate their rent to a lower price, kind of makes me mad because I was told I couldn't do that. What would make this worth it to me would be if there were A. More washers and dryers in the laundry room. There is plenty of room to put more dryers and washers in that room. If they converted the maintenance room into a larger laundry room and turned one of the apartment units into the maintenance room that would make more sense. Then there would be more space for a proper laundry facility and maintenance would get the kind of office they deserve to have B. I wish there was more storage space and a patio area for ALL the apartments. The way they designed the units wastes alot of space. If it had been designed right, everyone would have a patio at the very least. C.The pool isn't heated. Why have a pool if you can't even use it. I was talking to another tenant and he actually has to use the pool at his Gym instead of the pool in his own apartment. How lame is that? That you can't even use the pool that you pay for. D. the forced air and heating. There are two forced air units in my apartment, and I have a two bedroom two story unit. I had to buy another air conditioner for my daughters room because it was SO HOT! There are vents already set up in the apartments for central air conditioning. So why not have that? Forced air just doesn't touch the heat when it gets to be over 100 outside. E. It would nice for the amount of rent that I pay that we had a jacuzzi ( I know, that sounds superficial, but hey why not wish right?) On the flip side, the grounds are always very well kept here and that is because of the awesome team they have here in their maintenance guys. You will never see a team that works harder than the gardener and Martin and Carlos. They are the nicest guys too, always helpful and professional. I am home during the day and all I ever see them doing is working. If anybody in this place deserves any recognition it is those guys. Anytime something breaks or goes wrong they fix it right away and are always pleasant and professional. The reason the yard is so pretty and clean is because they keep it that way. It is SO nice to finally meet some people who take pride in what they do and are courteous and professional, rare today. I signed another lease for another year, but if the prices keep getting hiked up the way they are I am going to have to move and that kind of makes me sad because this place is kind of growing on me. Anyways that is my two cents worth. read more

I love this place, quiet place nice neighbors, maintenance it's awesome, Genaro office manager is amazing, I feel like I'm in a hotel because they clean daily, I would definitely recommend to friends and family. read more

The apartment complex is going down fast. The turnover rate is very high. People moving in and out every weekend. They are desperate to rent a to anyone. They allow renters with big dogs now. Dog waste everywhere. The common areas are very dirty. People don't follow the smoking rules. Cigarette butts everywhere. The walkways haven't seen a good cleaning. And they raise the rent every year. The place needs management overhaul. read more

I have been living here now for 5 months and have to say I am very pleased, especially with Genaro and Martin...they both have been awesome! Any needs/concerns I have they take care of right away. Totally appreciate their hard work and dedication. I agree, the rent is a little high and I am not looking forward to an increase, but I feel so at home and safe. read more

pros: friendly staff, grounds are maintained/cleaned well cons: over-priced for the size of the apt & lack of amenities; you are not guaranteed to receive an assigned parking space (even for just 1 vehicle); street parking is horrendous, at best; the walls are SUPER thin. i understand this is apt living, but i should not be able to clearly hear the convos of my next door AND downstairs neighbors. read more

We are sadly moving out to Oxnard. We have rented a 2 bedroom Apt for 2 years here in Eaves Cerritos ,and our experience has been a great one. There isn't once that we needed something fixed that didn't get resolved right away. Genaro ,the manager is excellent and professional he goes out of his way to fix issues and take care of business. Carlos , one of the maintenance guy is awesome, friendly and works hard. The place is quiet, safe and clean. There is also online access for payment. It is a great place to live in. I give them 5 stars for all of the above, and a perfect location, close to schools, hosp, mall, restaurants, banks even the beach is not too far . I highly recommend this place to my family and friends. We will miss our apartment ,friendly manager and neighborhood! read more

This property was just purchased by Avalon Bay. Everything is based out of Virginia so customer service is only open eastern time. They are so difficult to deal with. Previous managment was great and sad to see her go. Not worth what they charge for rent. Lots of families with loud kids. read more

This apartment complex is horrible ever since the new managment company took over (summer 2012). This new management company has little consideration for current tenants. Maintenance and repairs have been ongoing since summer 2012; some repairs keep being postponed and short notice is given to time-consuming repairs. Read your contract carefully as we've learned that they alter and make changes to your existing contract without your cosent. It's so bad here that there are so many vacant apartments because tenants are leaving every month. They're also so desperate that they've left existing tenants flyers for referral bonuses. I would not recommend this place even to my worst enemy. Just counting the days til my lease is over! read more

If the pricing was where it should be I'd give it more the 5 stars. The pricing is way over what it's really worth but that's the only con about this place. Genaro is the best property manager my husband and I came across. He helped us through everything and even now that we're moving to another Avalon community he took care of most of the work and saved us so much money and time. Always answered everything right away and involves himself with everyones needs. Another excellent reason why we loved it here was the maintenance staff. They're incredibly nice and prompt about ever service and always keeping the property clean. The only reason we're leaving is because the rent is too high for what it is. If only the rent didn't go up I would live here till we we're ready to buy a house. Amazing location, fantastic staff, and great neighborhood. Plus, personal experience with my neighbors, we never had issues with any or other tenants in the complex. 5 stars for staff, community, neighborhood 4 stars for pricing read more

I'm a fan of this location but since the last manager left, it's not the same from what I've been told. I've seen the ownership change in the past years, now that it's Avalon, it's run by a big company; a corporation back east. It's only now the maintenance people onsite that are trustworthy; lately the current people in ofc since the last manager left hardly returns calls; they don't seem to care about their residents. People need to be taken care of if they want to see people stay long term. I only like the kind and friendly maintenance people there who still care about their residents. Need to hire the prior managers back who were there from the beginning and the last one who left for what reason? for caring for people? You want residents to stay and be happy; then pay attention to their needs and be genuine in caring for them like the maintenance people do; who thankfully are still there! read more

Well still very new here (9 days. Seriously!) As short a time span that it's been, I do have to say, that my time here so far, has been nothing less than outstanding. I was drawn to Eaves by the positive reviews from apartmentratings.com and of course yelp, etc. Those reviews are true to form. I thought stellar customer service was only at The Four Seasons, Nordstroms or Disneyland. The whole transition, from applying through moving in has been a truly pleasant experience. I was thinking that it was too good to be true but nothing has shown me otherwise. Genaro and Malika at the leasing office, have been much more than accommodating with all of my requests. Martin, the facility manager, is so prompt and polite. My friends and relatives that come to visit can't believe how peaceful and friendly my neighbors are, even though we're so close to the mall and restaurants. I feel so lucky to have been able to get a unit here as I heard that they don't stay vacant long. Love it so far and can't wait to try out the pool as soon as it warms up! Keep it up guys! Would definitely recommend to my friends and family. read more