Robert Nysewander was extremely courteous and helpful. He took the time to explain all our options…read morewithout being "pushy". We would highly recommend Pacific Sales and Robert specifically.

Robert Nysewander was extremely courteous and helpful. He took the time to explain all our…read moreoptions without at all being "pushy"! We had a great experience and would highly recommend Pacific Sales and Robert specificall.

I received a quote and wanted to proceed and they never replied. I called and left a VM. I sent…read moremany messages after. Customer service is awful and maybe my kitchen remodel isn't worth their time even the quote was over $10k. A response would be nice so people don't waste their time if you're uninterested in working with them.

Worst customer service I've ever experienced. Days and weeks without replies to emails. After they…read moregave me a quote I emailed twice and practically had to beg for next steps, still no response. I called and finally got a hold of someone. They told us to come to showroom. We come in and the receptionist blankly stares at us. I had to tell her how to pull up our information. Then she tells us the design lead isn't even there. She calls her and asks if she's coming in. She says yes but doesn't tell us how long she'll be. We sat around for 15 minutes and left. The receptionist didn't even attempt to keep our business. I'm sure the end result would have been solid but this entire process took 4 weeks. Horrible business operations.

I highly recommend Wholesale Cabinets. They helped me remodel my kitchen and bathrooms into my…read moredream ones, in Coastal theme. They have great quality cabinetry, luxury type (without the luxury price), and the best colors for my San Diego Coastal theme home. Liad and Lily are very knowledgeable and personable. They put love and care into their work. They worked with me to be completely satisfied, and beyond. They have a good team with Robin and added Mario. Through their rep at MSI, Sebastian, I was able to choose, almost perfect for my kitchen, the dramatic, and creamy Taj Mahal countertop. I loved the Taj so much, I put it on my kitchen table too. Everything also includes doing my homework (ChatGPT helped me), and patience. My kitchen and bathrooms are already my dream ones thanks to Wholesale Cabinets Liad, Lily and team; and are followed soon by the rest of the home. I highly recommend Wholesale Cabinets.

I really wanted to have a positive experience with this company because things started off well…read more The staff initially seemed helpful and knowledgeable. Unfortunately, things began to fall apart shortly before finalizing my cabinet order. My final renderings were never properly completed. One entire room was missing from the plans, and major updates that were requested - including switching from frameless to framed cabinets (which affects cabinet sizing) - were never reflected in the drawings. It became very difficult to get in touch with anyone to finalize the order or receive updated plans. Eventually I went into the store in person, where Liad offered to "fix and finalize" everything on the spot. He manually drew out the new layout and entered the order on his phone, assuring us he was taking care of everything. However, no formal layout, purchase order, item list, cabinet sizes, or updated renderings were ever provided. I was told we could rely on the existing renderings and that getting formal updates from the designers would take too long. After paying, we heard nothing until my contractor informed me that cabinet boxes were being delivered. The delivery arrived without any paperwork, purchase order, or layout for my contractor and cabinet installer to reference. Once installation began, we discovered multiple issues: missing items, incorrect cabinet sizes, missing panels, and accessories that were the wrong size. Trying to resolve these problems was extremely frustrating. It was again difficult to reach Liad until we went back into the store. He repeatedly asked us to provide a list of what needed to be fixed, but that was difficult because we were never given a purchase order or layout showing what was actually ordered. What stood out most was the change in demeanor. Conversations that were initially helpful became defensive and dismissive. At one point he even questioned whether our installers "knew what they were doing," and suggested modifying cabinets to make incorrectly sized accessories fit instead of addressing the ordering mistakes. At this point I have had to purchase replacement panels, shelves, and accessories out of pocket from another cabinet store just to keep the project moving. Both my contractor and cabinet installer -- as well as staff at the other cabinet supplier -- were shocked by the experience and confirmed that this is not how a cabinet ordering process should work. My advice if you choose to work with this company is to triple-check everything and get all documentation in writing before paying. Make sure you receive final drawings, a purchase order, item numbers, and cabinet dimensions. It's unfortunate to have such a stressful experience during what should be an exciting part of a home remodel. Based on my experience, I would not recommend this business. There are many other cabinet suppliers that provide clearer communication and proper documentation.

I've had really bad experiences at this floor and decor location, I even said a prayer before…read morewalking into this place. My prayer worked because my experience was spectacular. I owe this great experience to Trevor. He was informative, polite, patient and professional. I was able to get exactly what I needed and he assisted me the entire time. This location definitely changed my opinion today- but that's thanks for Trevor!

The people there were extremely helpful, courteous, and informative…read more I found everything I need to redo my shower and flooring.

They do have some beautiful and unique stone. Great customer service too. Bought a quartz corteccia…read moreslab here.

We were referred to Unique Stone Imports by one of my clients who had her bathroom remodeled. Based…read moreon her experience and photos she showed me we were encouraged to go and we knew we would be in good hands. We were remodeling a half bath and converting it to a full bath. She told me to ask for Brittany and I did. Brittany was very friendly, professional and knowledgeable By the way That place has such a unique collection. When you step in you think " ah.. can I afford this ? " they have styles that suites every budget. without sacrificing the quality. She listened to what we wanted, we told her what our budget is and showed her the bathroom layout with measurements. She was able to suggest what tiles would go where and how. We chose from what she offered based on some photos to she showed us as well to have a better idea on how it would look. Final results are AMAZING we love it and we get so many compliments. We highly recommend Unique Stone Imports and Brittany.

Kesone was amazing. She went above and beyond. It was like having a personal designer in my corner…read more She was so kind and helpful. She has a great eye for color and style. Shout out to Kesone. I will be forever grateful to her. She made a stressful remodel much less stressful. Hope she is recognized by the company. Lori was helpful and kind too when Kesone wasn't available. Shout out to her too.

Special thanks to Laurie Pawlack for her patience and design expertise with both our guest and…read moreprimary bathrooms. We were really stuck on the backsplash and she was wonderful helping us find the perfect design as material...

Thank you. our new shower is exactly as we wanted. Billy our installer was great. on time every and…read morevery informative of everything he was doing. He worked tirelessly through the entire process. I would gladly refer anyone to Shugarmans. Billy was great

We are so happy with how our tub turned out! Adrian did an amazing job and was so professional,…read morefriendly, clean, and respectful of our home. He was easy to talk to, worked carefully, and you can tell he really cares about doing a great job. Jakob was wonderful too! He handled the demo and did an amazing job. He was friendly, professional, respectful, and made sure everything was cleaned up along the way. Both of them were a pleasure to have in our home, and we truly appreciated how smoothly they made the whole process go. We would absolutely recommend Adrian and Jakob!

The sales personnel were excellent. They explained to me what products were higher and lower…read morequalities and why, they educated me on the products. The flooring personnel were very professional, very helpful, and did a fantastic job

Elizabeth and Anthony were wonderful to work they. They were efficient and professional. Anthony…read morewas extremely helpful providing recommendations based on his expectations knowledge. The crew that installed the countertop did a great job. There was a minor issue that was resolved within the week. I would highly recommend this team for your countertop needs.

When we decided to replace the carpet in our condo in Pacific Beach we contacted and got bids from…read moreseveral flooring companies. Although their bids were similar, we weren't happy with the prep work we had to do or what they wanted to charge for it. We are in our late 70's. We visited Flooring Creations, talked to both Gus Sr. and Gus Jr. We got a bid that included everything we needed done and was financially reasonable. We were on a limited time schedule and they were great about working within that time frame. The installers they referred us to were on time, neat, and did a great job. When you find a family owned local company that makes you feel like your job is important, works with you, and does a good job you go back. I would totally recommend SD Flooring Creations.

Flooring Creations does not employ their own installers, but the ones they recommended did an…read moreexcellent job. They have worked with Flooring Creations for years so we had confidence in them, and they came through.

Great guys and better prices. Unfortunately they aren't open to the public. I didn't find that…read moreout until after I managed to wrangle contractor prices out of them with a nice printed estimate that came in $20-$200 under per item compared to all other retail locations who claim to offer contractor prices and price match guarantees ( i.e. P------ S----). Now I have to get a contractor to order them for me and hopefully not mark them up! Location is a bit difficult to find. Nav doesn't help either. The street that Siri sent me down doesn't really exist but you can get a car through it. Plenty of parking. Don't expect any storefront. It's just a plain warehouse with about 6 guys at desks who know everything about everything you will ever need for your remodel project. This place is the best kept secret of your contractor/plumber/electrician.

These guys are awesome at what they do. Everybody I've spoken with is knowledgeable and very…read morehelpful. I get my parts here anytime I can!