I had toured several apartments before this one, but [[HIGHLIGHT]]Ivana really made the experience stand out. She was very helpful, respectful, and explained everything throughout the move-in process which made everything feel smooth and stress free.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]What stood out the most was how welcoming and genuine she was, it honestly made this place feel like home from the start.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Really appreciate all the help Ivana, thank you again.[[ENDHIGHLIGHT]] read more

I had been looking for a new apartment for about 3 months and upon walking into Echo 116, I knew I could stop looking. I actually canceled all my other appointments to look at other properties that afternoon. When you look at the building on the outside, it looks like a regular Anaheim complex but when you walk into the leasing office, you can tell this place is anything but average. [[HIGHLIGHT]]First person we met was Ivana, one of the leasing agents not only is she absolutely beautiful with the sweetest bubbly personality, she is extremely well informed about the property and excellent at her job.[[ENDHIGHLIGHT]] When she took us on a tour the first thing I noticed was the buildings color schemes and overall look was very upscale and modern looking. The buildings are clean, extremely well maintained by the maintenence guy and any issue that may arise is dealt with ASAP not days later. I have lived in a 1 bedroom apartment here at Echo 116 for the last 3 months. I love coming home every day. I have an underground parking spot, basketball, tennis court, pool, gym and dog grooming room all at my fingertips daily. [[HIGHLIGHT]]When I do run into any other tenants in the hall way coming or going everyone says hello and greets you with a smile.[[ENDHIGHLIGHT]] I periodically stop by the office for help with a question but mostly just to say hello. [[HIGHLIGHT]]Lupe the leasing manager always comes out of her office to see if I need anything. She is the perfect compliment to Ivana, knowledgeable, personable and the one responsible for the overall look of the interior of the building.[[ENDHIGHLIGHT]] If you are looking to move to a new apartment in Anaheim, a Echo 116 should be your first and last stop. This is the best property I have ever lived at, best maintenence department (they clean the trash area every week and it literally sparkles), best management, best tenants, best of everything. If I could rate this place on a scale of 1-100 I would give it a rating of 1000000000000000! read more

It's my third month living at Echo 116, and so far I'm really enjoying the amenities and its proximity to asian grocery stores! [[HIGHLIGHT]]Management (Ivana & Lupe) have been helpful in sorting out issues and are super on top of processing work orders relating to the apartment.[[ENDHIGHLIGHT]] read more

The move in was quick and easy. [[HIGHLIGHT]]Ivana helped me get settled in and answered all my questions promptly even though she was in the middle of a move.[[ENDHIGHLIGHT]] read more

I went to attempt to tour this place and it was disgusting and smelt of pee. [[HIGHLIGHT]]I definitely do not recommend, they also scheduled a tour and then deleted it without ever confirming a time with me?[[ENDHIGHLIGHT]] read more

I had a tour scheduled and I loved everything that was shown to me of the apartment availabilities and the great amenities it provided, I had several viewing the prior wknd and had several that same day as Echo apts, [[HIGHLIGHT]]Lupe was so amazing with the information of the apt and community and what stood out more was her kind, funny and beautiful personality that just made me feel at home.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I didn't go to my next 3 Apt appts after Echo because I just had a great vibe with my whole experience here[[ENDHIGHLIGHT]], [[HIGHLIGHT]]I met Ivana at the ending part of my move in and super awesome too and explained everything to me thoroughly[[ENDHIGHLIGHT]] so thank you Lupe and Ivana for making my home feel at home. read more

I went in to tour the apartment complex and met Edward & Lupe. [[HIGHLIGHT]]Their customer service was phenomenal.[[ENDHIGHLIGHT]] I would definitely recommend the community. read more

Nasty infested apartment building they try to charge you $250 to get rid of roaches in they unit building jus awful highly wouldn't recommend read more

I loved it but some stuff I didn't love are the roaches, bubbles up in the ceilings, water leaks, unit upstairs are cleaning balcony that smells like urine and bleach, weak water pressure for toilet, light flickering, smoke free area but people are still smoking and hallways smells like smoke and dead rodents and I can go on. Although maintenance and management are fast and resolves stuff quickly. Loved the place but can't wait to move. read more

[[HIGHLIGHT]]I just moved into the community and was pleased with the service from Edward & Lupe.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]They were very professional, friendly, and answered all of my questions[[ENDHIGHLIGHT]]. The application process was very fast too! Highly recommended!. read more

Oh my god we're do I start first it's so dirty me and my family were playing ping pong and so many cockroaches came out the vending machine and second they had bed bugs on the couches how is that possible and was very stained [[HIGHLIGHT]]third of all the managers are racist and we're calling me and my family racial slurs[[ENDHIGHLIGHT]] read more

I've lived here for three years and have honestly never really as issues with the previous nor current management team. I believe the apartment complex has gotten much better as far as cleanliness. Overall maintenance is always on time, gets the job done within one to two business days. Management for the most part is pretty responsive. My only complaint are the tenets who rent the units. Honestly, I do wish that the people that get these apartments will be vetted out MUCH more than what they are. For the most part it's quiet and I don't have many issues honestly. read more

Echo 116 leasing office management and assistant manager . [[HIGHLIGHT]]Lupe & Edward are the nicest and most amazing people[[ENDHIGHLIGHT]] . [[HIGHLIGHT]]They go above and beyond to help tenants out[[ENDHIGHLIGHT]] . God bless you both abundantly! [[HIGHLIGHT]]Thank you so much for all your help![[ENDHIGHLIGHT]] read more

Amazing property to live at, great costumer service specially from Edward and Lupe at the leasing office. They made my move in easy and accommodating. Thank you guys I appreciate it!! read more

We are loving the new synthetic grass in the doggy park! Thank you Echo 116 management ! They really do their best to make it a more enjoyable environment for us and we really appreciate it. read more

This place is infested with roaches it's always dirty ppl don't throw their trash they js leave it in the trash room ppl that don't live here come into the pool. 1/10 do not recommend leasing here read more

Super dirty all the time. The tenants trash the common areas no one cleans up after themselves. and there's always someone letting homeless in to wanted the halls at night. read more

Echo 116 Apartments - Pee in the elevator after being "cleaned" you can still see the marks on the door they obviously clean with the door open. - Apartments Near Me - Anaheim, California

Was living here for 3 years and once new management took over things started to change. We lived on the Catalpa side and water was always turned off for maintenance. 1 out of the 3 washers would always be out of order and the dryers would not heat to dry clothes. Sad to leave but glad we did. read more

The management of this property are top notch. they are always prepared to help you. any problems you might have are taken care of. the building is get in good shape. Lupe is the Manger and Edward is the assistant they are always there to help with anything that you have to take care of Great place to live I have been here for 8 years. read more

I've lived here for a little over two years now. When I first moved I had several issues with my sink backing up and the existing management at the time blew me off. It's a night and day difference since Lupe became the property manager. Since then I don't have to beg and plead with the office to get things done. Last week there was a leak and she was in my unit fixing it within a couple of hours (she was slightly delayed, the leak was coming from upstairs and the tenants were denying her access). I spoke with her ONCE about trash pick up creating excessive noise making me lose sleep and she got the service to come at a more reasonable hour (8:30am vs 5:30am previously) within the month. Is it a perfect complex? No, there's issues as there will be with any building this old. If the building were perfect the rents would be double what they are now. Their maintenance team aren't God so I don't expect everything to be perfect instantly. I only care that the management team takes the issues seriously and deals with them with a sense of urgency. I have never in my 15 years of renting seen a property manager this engaged. There isn't a time during their working hours where I don't see maintenance or the cleaning staff hard at work. There's definitely some bad apples in the building with no regard for their neighbors. Thankfully I've seen fewer and fewer of them as the months go by as I assume they're being managed out. read more

I have lived at Echo 116 for 3 years now and could not recommend it more. Between the parking garage, elavator, helpful leasing and maintenance staff, location and fair rent, this is the best place around. If I need maintenance to come to my unit I open a ticket on our intranet and am contacted nearly immediately and any problem is addressed. This is huge for me as I hear horror stories of bad maintenance/leasing staff at other places. This is my first apartment and I absolutely love living here. All of my neighbors are very friendly and conscious of everyone else. You need a code to get into the building and it is very safe along with security cameras and a security guard. We have a pool, gym and new bbq area. I am pretty picky and cannot find one downside to this place! I have no desire to move from this gem of an apartment. read more

I've been living here for the past 2 months so far, and my property manager LUPE SERRANO and her assistant EDWARD have gone above and beyond to make my moving easy and fast. I am impressed how management works everyday to keep the property clean and organized. read more

Sad to say Goodbye. We were fairly new immigrants to the USA, so when our daughter had to move from Santa Clarita to Orange County for work we were nervous but the moment we selected Echo 116 a d connect to Favon the fears were put to rest and my daughter had an amazing experience for the one year she lived there. She was very sad to leave had it not been for Covid she would still be there. It was comfortable and safe. Management was very prompt to respond to queries. Central location. I loved visiting it was close to Disney and the apartment so so comfy. Thanks Echo 116. read more

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I lived here for about two years, previous management was great. Took care of everything at a timely manner and were very understanding and respectful. However the new management is very rude and inconsiderate. Lupe the manager yelled at me multiple times and was very unprofessional when I was trying to break my lease. She did not communicate in a friendly way at all- raising her voice, pointing fingers, acting very immature. I am glad I was able to leave this place, hopefully new owners can come by and make it better for future residents again. Until then good luck with this place. read more

I've been living here for (2) years now. There are (2) sides to the complex, Glenoaks and Catalpa. They try to make the apartment complex more luxurious and have perks of lounging area, pool area, bbq grill, mediocre gym, basic pool table (have your own cue stick though, the house stick are handled poorly and have your own chalk), decent ping pong table, guest house amenities consisting of a communal kitchen with table and chairs when you have a small party/gathering. The weekly cleaning of the hallways and entrance. Cons: Lack of hot water at times, washing machine constantly down (there are 3 machines but if you are lucky only one is working most of the time and the dryer doesn't try too well even with the highest settings, the clothes are still damp, this is on the Catalpa side) and the parking situation here. you get one stall/tandem parking but make sure you lock your doors (i've had my car broken into already) and make sure you have a key/garage clicker (i've seen residence get locked in the garage area before, I find this an emergency hazard to the thought of possibly getting trapped in there with a burglar or someone up to no good.) Cons: The residence here can have poor common manners/courterousy, not picking up after their dogs, leaving their trash in the trash chute area rather than taking it out to the dumpster themselves, smoke buds on the sidewalk, drying properly when exiting from the pool area (hallways with water puddle), and keeping the laundry facility area clean (beachgoers and doing laundry with sand all over the floor to all over the washers, residence shitting themselves and placing it in the washer, do you want to use that machine after they had used it to get out their shit stains, so gross!) This isn't all residence just experiences I've encountered. read more

solid place, pretty clean and recently remodeled. Always adding new little perks and is conveniently surrounded by a bunch of restaurants and other stores. Would recommend for sure. read more

Don't give these people a holding deposit; it'll take upwards of a month to get it back. I applied for an apartment on June 15th and was told twice within a 48-hour timespan that were I to be denied the apartment, I would receive my money back within 3-5 business days. I was denied on June 17th, and was told again that I would see my $199 holding deposit back in my account within 3-5 business days. 5 days went by and when I called to ask Alyssa, the leasing manager, about it, she said "Oh, yeah it takes between 7 and 21 business days" to which I said absolutely not - you told me 3-5 business days on multiple occasions and suddenly I could be waiting upwards of a month to get it back? I ended up having to get my bank involved and wonder of wonders, as soon as I did that I got a call back on the 26th saying that they were working on reversing the charge. I wish the story ended here, but it doesn't; another 10 days went by with neither an update or my money back, so I called back on the 6th of July and left a message to which I never received a response. I called my bank back yesterday to escalate the complaint, and miraculously my money appeared back in my account about 10 minutes ago. I have since found another apartment that I like more in a different area, and thankful that I didn't get into Echo 116; if this is how they treat people just applying for apartments, I can't imagine how they treat actual tenants. read more

I have lived here since July 2021 and I use to love it but ever since the new management took over in December the place has gone to shit. They are never available, unhelpful, unreliable, and do not care what so ever about those who live there. I would never recommend living here, and I cannot wait to leave. read more

I've lived here for about a year now and I love my place! The apartments are newly renovated and very modern looking. The staff is always so friendly kind and attentive especially if you need anything fixed there always right there to accommodate you. It's gated, safe, and always clean inside. Would recommend to anyone looking for a comfy space read more

I have family that live on the catalpa side of the complex. (Two sides Catalpa and Glen oaks) Here are some reasons i have observed that you may want to take into consideration before you make a decision to live here. 1. Washers are constantly broken. (You are going to lose a lot of quarters). It appears to be working only to find that your washer never completely finished doing its job and your clothes have been sitting in the basin filled with water and detergent. 2. The machines take card or quarters but most times the card machine isn't working) 3. Electricity goes off in the entire community randomly. ( for hours) 4. Hot water stops working (Randomly) 5. Residents leave trash all over the place 6. Dog owners do not clean up after their pets (dog sh*t everywhere.) no poop bags are provided at dog park but that is no excuse. 7. Homeless roam this end of the culdesac to rummage thru the 4 trash bins. (And sometimes they find a way into this gated fortress (i am being sarcastic) and try to follow you into your apartment-(yes this actually happened) The pictures that have been provided by Echo 116 to "sell" you on living here are a gross misrepresentation of what this place really looks. They are renderings or have been airbrushed. One area that looks nicer than any other is the pool area. ** there is no after hours emergency contact** read more

New management not communicative. Very passive and rude and did not resolve my issue.

~update as of Feb 05, 2020~ i come back to seriously encourage anyone who is looking here to look elsewhere. It has been almost 3 months since moving and goodness, i'm so dang happy i left. now i'm writing this not to say how i'm living a better life but more so because they way they "closed" our lease out was just completely ridiculous and so freaking prolonged. first of all, They requested some moving out costs that legitimately did not add up. We contacted and contacted them on how they should fix it and of course that took another extra week or so. Not sure why that is that long, maybe we could've had it done faster if they gave us a call, but it was all done through mail. I think it was all done through mail because nobody is ever in office. I say that because the whole time we were waiting for a response, literally each time we called the office, nobody answered. Maybe it's cause they know my number and refuse to? idk just seems odd how literally every time i called, there's no pick up. and i have call logs anyways so honestly if i still lived there i'd take that up to the actual management that there is no phone services, but i don't so that's for all the new residents to take care of. i'm just here to say that even if i was a prior resident, they still never made time for these sort of things, regardless if it was important to you. i finally received the true amount and sent out a check and it's been almost a MONTH and they just not deposited it. Like dude come on? one month? how is this sorry ass business going to keep mailing me and emailing me, be down my neck about a payment that WASNT EVEN CORRECT and when they finally received my payment, they can't seem to process it??? i had to check my bank account literally every single day for clearance. Do you know how annoying that is considering they already left a bad taste in my mouth and don't care at all to help that situation. i seriously think there's 3 reasons why they just absolutely suck and i've thought about it for a while because i literally did nothing but lived there and was treated with no respect. For what? anyways, either 1) they just don't like me for whatever reason, which is fine if you don't like me, but if i'm giving you business, do your job and keep it strictly business. 2)they really are THAT busy(doubt it, lived there for 2 yrs and within those years they literally had about 3-4 different projects that they started and never finished forr idk what reasons. i.e. The stairs in the lobby that they just left undone for how long, the side doors & locks that were never fixed despite the many emails sent saying they are "working on it", the garage door key/door that never opened or worked because the sensors are probably so damn old! The indoor sinks that flood and get clogged literally every week & makes your house smell like eggs and shit! so maybe they really ARE that busy "fixing" all those things. or 3) Just bad management. the last option seems the most understanding to me because as i've mentioned in the previous post, there was a wonderful lady Benita who went above and beyond to make sure we truly understood anything we needed help on or just common living things like making it seem like she doesn't hate us or is condescending. There also was another lady, Veanne or Veanna? something like that. She was only at Echo 116 for a short time and i never saw her again. I really liked her she was so down to earth and helpful. I didn't see her until after moving, i had to go back and pick up some mail and she was there! i was like whoa hi nice to see you again! and she said the same. We got to small talk and it made me understand a little more as to why she left. Long story short, option 3!!!!!!! Glad she's in a better workplace now because as stressed as i am, i can only imagine the employees! Management, please re-evaluate yourself. For a residence that doesn't sweep you off your feet when you go for a tour , management really has a lot of balls. read more