Always fast and great quality! I've been coming here for about 2 years now to get gelx and no chip…read morepolish and they do a great job every time. So many color options! There was a situation where they couldn't find my reservation in the system for a manicure and pedicure and it was handled really well! All nail clippers and supplies are replaced for every client and it's extremely clean inside the salon.

Expensive for the service, paying for Kildeer. I think there are better options in the area and…read morecheaper with better results. I wasn't told thank you when nails finished and paid and gave a generous tip.

Monica gave a great sports spa pedi! She was meticulous about her use of the tools, shaping my…read morenails just right. I also made specific requests that she made sure to take care of. Very nice massage. Strongly recommend.

Got a full set gel x manicure. I will not recommend this place or be going back…read more 1. The technician's station was dirty. Nail clippings were on the towel and tools out when I sat down. I asked if the tools were sterilized and he ignored the question. The UV curing lamp was greasy on the inside. 2. I showed a picture of what I wanted, they came out nothing like it. The shape is off and color was not right. I was offered chrome for an upcharge after my service began. I also did not get any of the usual manicure services included. He just pushed back my cuticles and began applying the plastic nails. When completed, I was left with excess hardened gel all over my fingers and misshapen nails despite saying multiple times they were crooked. 3. It's been 12 hours since I got the manicure and 1 nail popped off. The positive is the front desk woman. She was polite and helpful in choosing a color comparable to what I was looking for and helped find my technician when he disappeared. When I showed her my nails she was apologetic but no discount or offer to fix them was made. Huge waste of money and time here.

The front desk is efficent and you can always call for an appointment, their foot massage is…read moreamazing. Kevin very attentive and respectful.

excellent care and attention from head to toe. relaxed and relieved from days on our feet. highly…read morerecommend the 75 minute full body.

So surprised by the negative reviews! Today was my first visit and I am soo excited to come back…read more Got my gel mani/pedi removed and had full new gel mani/pedi completed in 40 minutes (one technician did my mani while the other technician simultaneously did my pedi). Walked in on a Friday afternoon and was instantly attended to. Looking forward to my next visit!

My mom and I came here to each get dip it's very very close to home so we thought we would give…read morethem a try. we are both people that can get 3-4 weeks out of our nails however they have one person there that does dip we were here for over three hours she seemed like she did not know what she was doing we left our nails were very very bumpy and uneven and the next day they were lifting away from the nail.

Brittany at Britt Nicole is a master at hair color. I can't tell you how many other salons I tried…read morelooking for someone to give me the hair color I wanted that would actually last until my next appointment without fading or turning brassy. Brittany has been able to give me beautifully differentiated, natural color that has drawn many compliments. I've been coming to Brittany for 5+ years and plan to keep on coming back!!

I called the corporate in Colorado Springs and am writing an email to Gina Rivera. I am 50 and…read moreseeing stylists is not my first rodeo. However, this time, it was with my 16 year old daughter. I will start by saying, it's my fault for not walking out. People will only treat you the way you allow them to. We were short on time and Heather Brazier was cheaper by $20 than our other options. I will even go so far as to say somehow we asked something stupid. At the end if the day, customer service is at the heart of a stylists job. We left the store glad to be gone. My daughter's hair was still wet. Heather pulled at it from beginning to end. (NOTE: she cheers and has a tough scalp from all the ponytails etc) Before we started Heather was combative. She repeated the same thing over and over in a very angry tone - at least 10 times. No joke! I even asked her if she was having a bad day?! She said she didn't want to be blamed for it not turning out like we were thinking. She said she busy and efficient. In our texts prior I asked her if she took credit cards, she said yes. When we arrived, she had a sign that said it would be an additional 4% for cards. When I asked, she said, "You are going to pay that fee, not me!" After talking to my daughter in the hallway, we let her proceed. She was done in less than an hour. (She had a 10:30 appt; we were there at 9:30, and after all the "discussion" she didn't start until 9:45, at best.) she charged us $70. I left her $5 tip because my daughter was afraid she was going to yell at us again. Shame on me for not leaving. Shame on her for turning what should have been a relaxing, enjoyable time for my daughter, into the worst case scenario ever. Heather, it's not what you say sometimes, it's how you say it.

I had my first appointment at this salon yesterday. The quality and experience was nice as was the…read morestylist. I was getting a balayage on medium length hair with a cut and style. I expected to be at the salon for at least 3.5-4 hours. The appt time listed 3 hrs 45 minutes. I was there about 4 hours 15 minutes, which I thought was long but sort of expected. At the end, they told me the price, I paid with a card and the receptionist told me a receipt would be sent to my email. Once I reviewed the email receipt, I was confused and annoyed. Apart from the balayage cost and cut and style cost, there were additional charges. They charged an extra $20 per 15 minutes over the expected time, $40 total. They charged a credit card fee of ~$9. They charged $24 for "extra color". They charged a 5% extra tip on top of the tip I gave "to cover stylist taxes" (apparently this is preselected on the tipping screen and if you don't notice and unselect it gets immediately added). Almost $70 of extra, hidden charges. None of this was discussed. I feel all of these extra charges are misleading and frankly, shady. I called to discuss this and the receptionist stated "we do charge about $100/hr so the service was actually charged less than we should have charged." Like, what? Then advertise and charge that upfront! I have no problem paying for services rendered, but price transparency is important to me. I would have been a regular customer because I did like the salon experience, but this business practice makes me hesitate to go back. I assume this is something that prevents many first-time customers from returning...

Formerly in Deer Park, the new location is fresh and clean. I love Aveda products so I booked a…read morefacial. She paid attention to my concerns and focused on them. Hand and foot massage included. It is a little pricey, but if you want a good esthetician, this is a great place.