Car wash is super fast and efficient. The staff are helpful and professional…read more I like self service vacuum stations I have a monthly subscription and go there on regular basis

Deeply disappointed with Mr. Wash. For $30 -- the most I've ever paid for a tunnel car wash across…read morenumerous states and high cost-of-living areas -- I expected at minimum a complete, quality clean. The machine left my car incompletely washed and dried, and to top it off, the manager informed me that vacuums are a separate $4 charge. In all my years using tunnel washes, I have never once encountered a pay-to-vacuum policy. Every other car wash, regardless of location or price, includes vacuums as part of the basic experience. The problems didn't stop there. There were no towels or paper towels available -- just a bare-bones setup clearly designed to cut costs while maximizing charges. The service technicians were inattentive and unhelpful, and the lane attendant directing me into the tunnel provided zero guidance, resulting in me curbing my wheel on the way in. This place charges a premium and delivers well below average. Poor value, poor service, poor execution. I won't be returning and would strongly caution others before spending their money here.

Fast, friendly, vacuum interior, wash mats, dry after wash, scrub tires........that's…read moreenough........zzzzzzzzzzzzzzzz

For $40 i'd expect them to do a better job than the service i just got today. I had stains (that i…read moreeasily removed with an alcohol wipe) in the cup holders/on the insides of my doors, the windows/screen in my car were untouched, there was some sort of gunk on the outside of my car that i scraped off with my nail...mind you, its monday and when we drove up nobody was doing anything lmao i'd expect their work to be worth $40.

Mike & Prince, You…read moreare the Golden standard in car detailing. You shined my Mini Cooper S, 2 BMWs (M3, M4), and 2 RAM Trucks (2500 Larami, and a TRX). You are unmatched and the gold standard in Car Detailing! I thank you for your passion for clean cars and fuzzy Golden Retriever's....

My son's Jeep developed a major leak around the sun roof. The carpets were two inches under water,…read moreand the upholstery was soaked. By the time we discovered the problem mold and mildew had developed with the accompanying smell. We had a deadline to meet of three days. Despite several other vehicles ahead of us for similar service, the owner, Michael, did a rush service, and we made our deadline. The car looks and smells brand new. I can't give Pro-Clean six stars, but if I could, I would. BTW - the cost for this was hundreds of dollars less than other similar companies.

I came to Flagship after my car was shipped from the west coast during the snowy weather. It needed…read morea wash ASAP! The experience was very straightforward and although there was a line, it moved quickly. Wiping my car down and vacuuming the inside for one price was great. I will return.

I paid for the Ultimate Service at Flagship in Vienna and I'm honestly very disappointed. The…read moreservice quality was far below what was promised. When I picked up my car, it was still dirty and looked like it had barely been cleaned. There was dust and dirt left inside and the exterior didn't look properly washed or detailed at all. It honestly felt like they rushed through the job or skipped steps completely. If you're charging for a premium "Ultimate" package, the car should come back spotless and properly detailed, but that definitely wasn't the case here. I expected professional work and attention to detail, but unfortunately the result didn't reflect that. I wouldn't recommend paying for the Ultimate Service if this is the level of quality you receive.

I recently had my car ceramic coated by Shah's Detailing, having the paint prepped properly, and I…read morecould not be happier with the results. The attention to detail, professionalism, and expertise they brought to the job were outstanding. My car's paint looks glossier than ever. The System X ceramic coating they applied gives me peace of mind knowing the finish is protected for years to come. The hydrophobic effect is incredible. Water and dirt just slide right off. From start to finish, the team was transparent, punctual, and took the time to explain the coating process, maintenance tips, and warranty coverage. If you are in Northern Virginia, Washington DC, or Maryland and looking for a high end ceramic coating service for BMW, Mercedes, Audi, or other luxury cars, I highly recommend Shah's Detailing. They deliver showroom quality results and truly care about protecting your investment. Most importantly they go to you!!!! They also offer a lot more car care options other than just coatings.

great job and price!!!!!!!!!!!!!! he comes to our house which is very convenient!!!!!!!!!read more

The people were super nice and helpful. I messed up my appointment but they were able to squeeze me…read morein. They did a good job at responding to my messages and notified me when my car was ready. They did good in general. I paid extra for carseat shampooing and my seats were super clean. It needed some TLC and they did just that. Outside left a little more to be desire. The body was sparkly and cleaned, but the wheels definitely were not. The wheels didn't look cleaned at all. (Hence the star removal.) I think price is a little bit high, but I would reconsider them again when I need an annual reset. I was not given the first-time discount, but they said I should call and have that applied next time. So I recommend you call for your first-time to get that first discount.

Zach got my car RIGHT!! Took the time to remove every trace of it being a mom mobile!! Feeling…read morebrand new, thank you!!

Been working with this crew since 2021 when I bought my lil' precious 2010 Audi S4. Phenomenal work…read moreevery time. I'm sadly selling this magnificent vehicle--given the DMV is the worst place in America if not the world to drive a car of any value or one you remotely care about--and they got it showroom ready in a few hours. I actually stuck around the shop to watch them work and they were all cool af and speak with. I plan to take my next vehicle there at least twice a year for their signature detail work. Well done all, you're the best.

Great service great job They completed a full detail for my…read moremom mobile it was great. They will also do mobile detailing for you. I opted to take it to them but next time I will have them come to me.

I am very happy with the service I received at Flagship Carwash in McLean, Virginia. I have taken…read moremy car to other car washes before, and they did not do a good job. My car was extremely dirty inside and out due to the snow, especially with my children bringing snow into the car and onto the mats. I took my car in this morning, and they really took their time and did an excellent job. I even asked for one of the employee's names, and I can honestly say that Zeida and her team did a wonderful job. I will definitely be coming back and highly recommend this location.

If you're not a HAC, don't bother. I bought a monthly, but after a couple months dropped it…read more Terrible service! The workers are rude and act as if they're doing you a favor after they fail to properly clean your car.

Started using this place roughly a year or two ago when a neighborhood gas station/repair shop was…read moresold. At first I was thrilled as the service manager was nice enough and I enjoyed going there. -This past weekend it changed dramatically and NOPE will never go back. Backstory- called roughly 2 weeks ago because my car needed some items done. We agreed that because the parking lot is small, I'd swing the car over to have them look at it so they could order the parts Saturday- stopped in and someone I've never seen before essentially refused to look at my broken mirror. Saying "well I can tell you now you need a new mirror" ironic considering he hadn't step foot from behind the counter. As he was "too busy" LUCKILY A SHOP WASNT "TOO BUSY"- walked out of there vowing to never go back and called another shop in Falls Church. The gentleman said "bring it on by. Happy to look at it" went to that shop and the nice guy not only looked at it but showed me the parts online to order (spoiler I don't need a new mirror) so I could save money from buying through a dealer. He then went as far as to remove the hanging pieces so they wouldn't damage the paint In conclusion- Schmitz managed to lose out on a broken mirror (purchase and replacement) fixing the cable for the gas tank, oil change, emissions and state inspection, and a car wash all because the guy "was too busy" I suggest finding other places that value customers

Came here to get my safety inspection done, was in and out and under 20 minutes all the gentleman…read morebehind the counter were very helpful. As a woman sometimes it can be intimidating walking into mechanical shops. Everyone was very helpful and informative. Thank you so much.

I've been bringing my vehicle here exclusively for the past year, since I purchased it, and until…read morethis last visit, I've had consistently good experiences. I've trusted them with routine detailing and even had my vehicle ceramic coated here, which is why this situation was so disappointing. On my most recent visit, I paid extra for an interior and engine spiff up, but the interior was clearly not properly cleaned - surfaces were not properly wiped down and it appeared to have only been vacuumed. I also specifically asked that the inside of the hood be wiped due to salt buildup from recent snow and was told it would be taken care of. When I got home and opened the hood to check, the secondary hood safety latch was broken. This had never been an issue before and raises concern about potential damage while the vehicle was being handled. I reached out to Kian (owner/manager?) twice to ask whether they had any issues opening the hood, hoping to understand what happened and address a vehicle damage issue. Both messages were read, yet I never received a response. Mistakes happen, but when there is a possibility of expensive damage to a customer's vehicle - especially from a loyal, long-term customer - the lack of any response is highly disappointing and unprofessional. I was genuinely hoping for at least the common courtesy of a reply. UPDATE: repair cost was $350

Honest service from a small business. My car looked as good as new. Highly recommended!read more