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    Eco Mouse Pest Control

    1.0 (1 review)
    Open Open 24 hours

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    3 days ago

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    Critterex

    Critterex

    3.5
    (8 reviews)

    Very respectful on the phone. More than fair estimate. I am confident their work will reflect…read moremy initial impression.

    Very disrespectful to women!…read more I called to ask about some baby birds that were inside a column of my porch. I wanted to ask if they would be ok once they're fully grown since it's a tight space. No one answered. A few minutes later I received a call back from 845-751-8448 from a man saying he's calling from Critter X and he just missed a call from me. I nicely asked the man who called, (didn't state his name) that I had some baby birds inside my porch column and I wanted to know if they know if they'll be ok once they are grown. His exact words "Why wouldn't they be ok? Are you a mom? Do you think a mother bird would put her babies somewhere where they can't get out? You must not be a mom. Are you? (I was shocked with my mouth open not knowing how to respond so I said nothing) Would you put your children where they would be trapped? Aren't you an mom? Obviously not. Hello?"... I replied "Ummmm... why are you asking me that?" And he said "Because if you were a mom you would know that a mother bird would never endanger her baby birds. Now the proper concern is the fleas. The fleas that birds carry. They can get to your pets or your children. And that would be the issue to address." With mouth still open with shock that he is talking to me like I am a POS, not a mother or worthy of being a mother, and as if I don't know how to decide what issue is actually important to call about, I said "Ummm actually my question was about the safety of the birds." And he said "Their mother would never put them in danger. Goodbye." And hung up on me!!! I called his phone right back and he answered "Hello, how can I help you with the baby birds? (In a sarcastic tone)". I asked "I'm sorry, I'm calling back because I want to know why you think it's ok to have talked to me that way?" And he said "Talked to you what way?" I said "Asked me if I were a mother and then said I obviously couldn't be a mother." He said "We were talking about baby birds." I said "Yes but you brought up my fertility. And I am someone who suffered miscarriages and losses. Why would you think it's ok ask a woman that when she's calling about baby birds? May I have your name?". He said "Oh G-d! You obviously are sensitive and feel I said the wrong thing. Have a nice day, Ma'aaaaam!" and hung up! I called back to ask him for his name or ask for a supervisor and they sent me to voicemail! I did not leave a message

    Upstate Pest & Wildlife Control

    Upstate Pest & Wildlife Control

    5.0
    (10 reviews)

    We weren't sure what it was, but something bigger than a mouse was under the kitchen. We called and…read moreset an appointment for Matt to come to the house. When I was unexpectedly home a day before the appointment, I called and Matt came that afternoon. He investigated and found the hole to the crawlspace. A trap was set and we had Bucky the groundhog the next day. Matt closed up the hole for us. When we heard it again a few days later, Matt came back. There was nothing, so we think Bucky's SO escaped for good. Matt is responsive, responsible, changed his schedule when I asked if he could come a day early and he got the critter. Pest control isn't something we think about, but when we needed it, we were more than pleased with Matt's service. Pricing was reasonable and the process was simple. We'll use Upstate Pest & Wildlife Control again if needed and we highly recommend.

    Waking up to the sounds of little feet scampering in the ceiling above us was disconcerting…read more Seeing a squirrel disappear from our roof into a hole in the soffit was a dead giveaway. It was time to call a wildlife specialist. The positive reviews I was reading for Upstate Pest & Wildlife Control were convincing enough for me to call them. They were able to schedule a visit for the next day. Jake from UPW&C (no relation to Jake from State Farm) arrived on time and assessed the situation. He was friendly, very informative, and knowledgeable. The cost for the services he proposed and explained was reasonable. He was able to set traps that same day. Jake returned after a couple of days to check the traps. While the traps had not caught anything yet, and we hadn't heard critters any longer in the ceiling, he made modifications and adjustments to the traps and planned another visit the following day. Today, after assuring that there were no more squirrels in the soffits, and no new points of entry, he removed the traps and sealed the soffit hole. (Note: one trap did have part of a squirrel's tail.) I definitely recommend this family owned business if you have problems with wildlife pests. Their entire operation is very professional and reassuring.

    Thomas Pest Services

    Thomas Pest Services

    3.7
    (35 reviews)

    I had been working with a well known pest control service for 6 years and what they were doing to…read moreget rid of our carpenter bees just wasn't working Someone recommended I try Thomas and I was so impressed with the young man, Da Mere, who came out to explore the place. He saw that not only do we have carpenter bees but we also have a big problem with carpenter ants. Part of the house was being eaten away by the carpenter ants. He was very thorough and knowledgable and I changed over to Thomas. I feel much more confident working with them and am already repairing part of the house that had been being destroyed by carpenter ants that our previous exterminator never even noticed. So far, so good!!!

    Don't go here. I canceled last year and I am glad that I did. The service had gone downhill over…read morethe year before, with rescheduling due to absent employees and - the last straw- failure to replace a bug station that was full and there for 3+ months. When I told Isus about it, she argued with me and refused to fix this simple problem. I'm not paying the full price for partial work. So, I cancel, and Tanya comes to pick the equipment up and tries to lecture me on not escalating the problem and that I'd have to pay for inspection to restart. Honey, I shouldn't have had to escalate, and if I need an exterminator again, it won't be your company. Congrats on helping to sour your company's image! Too many other options around to waste time with a company that treats the customer poorly.

    Catskill Animal Damage Control

    Catskill Animal Damage Control

    4.0
    (8 reviews)

    There are two parts to any review for services like those Catskill ADC provides: 1) was it…read moreeffective? And 2) was the experience of having this services provided a positive one? Part 1: We hope so; it's only been a month but so far, no bat activity (Note used Catskill ADC primarily for bat exclusion or "bat-proofing" our home.) Part 2: Our experience was very unsatisfactory. We got a quote of $4,000 which seemed high, but we accepted it because he was so highly recommended by a friend. When the actual work got done, by Mark and one of his employees, it came to two work sessions totaling about 8 man-hours. ($500/man-hour!!) When we tried to have a conversation about this, Mark's response was that he had included 20 hours of travel time (ie commuting) to our site. For one thing, it's unethical to include travel time without pre-informing the customer. And the other thing is that even if 20 hours was ethical, it's still $200/hour. Finally, he said that we had agreed to the price, he had done the work, and that was the end of it, and if we delayed payment, we would face legal action. We confess that we are not experts in this field. Maybe bat experts do typically get paid that much, but if that's the case, it might have been explained before the work began, and absolutely should have been explained after we raised the question. Our advice to anyone reading this review is this: in your before-the-work discussions with Catskill ADC and all other providers, ask for an estimate of both the total cost and the man-hours involved. You'll have a better idea of what you're buying and fewer unhappy surprises as the work progresses.

    Called to have a dead skunk removed. They came quickly and also provided insight into potential…read morecauses of death.

    Trapper John

    Trapper John

    4.5
    (27 reviews)

    John is an exceptional professional and absolutely wonderful human being. He will take care of you…read moreand he will take care of the animals. If you care about welfare and safety of the animals, John is the only professional you should trust with your case. I live far from New York City in a mountainous and wooded area, you could say I live in the woods. It is an area with a very high animal activity. Raccoons, opossum, skunks, groundhogs, foxes all roam freely here and they are here in abundance. I have a house that use to be a cabin and while half of it now has a basement the other half barely has a crawl space underneath. I had an issue under that half of the house. Many creatures have gotten under my deck and eventually into the crawl space. There was a family of skunks living there as well as a family of groundhogs, with other creatures visiting on and off. I was particularly worried about groundhogs because of their borrowing. Eventually constant digging that groundhogs do could bring a structure down. John has devised a plan on how to exclude the creatures and to protect my property from creatures getting back inside. John has also executed the plan successfully. My crawlspace is now free from its permanent residents and from unwanted visitors. Another important detail about my case is the fact that it started late fall and groundhogs tend to go into hibernation during winter. By the time John has secure the deck and the crawlspace under the house we were not sure if the groundhog(s) were still underneath and went into winter sleep. John agreed to leave the excluders over winter and come back in spring to conclude the job. Also refused to be paid in full before the job is complete. Remarkably the groundhog came out in March, it was sleeping all through the winter. One very important thing to know about the initial quote you get from John and the total price you will pay. While there will always, always, absolutely always be some other place, some other guy who will give you a lower estimate, John will be the right choice if you want the job done right. Mine was a large job and the cost was several thousand dollars and I am extremely happy I decided to agree to Johns plan and approach. Prior to John, I had another "trapper" offer his services, and has only gotten scammed. I should have done my research and read Yelp before hiring anyone. If you are still not convinced, check out this article on John from The New York Times https://www.nytimes.com/2008/07/08/nyregion/08raccoons.html

    Trapper John is the only person you should call for wildlife removal. PERIOD. I have used his…read moreservices more than once for RACCOONS and can promise you that He takes EXTRAORDINARY care with his customers and is incredibly knowledgeable. His approach is quick and he always ensures your questions and concerns are addressed as he works. He is on time and address the problem from all angles. The level of effort and attention provided by Trapper John is one of a kind and definitely in no way compares to what you get from other companies that just rush you along and do anything to get a dollar whether the issue is treated or not. Trapper John is more than fairly priced and honestly worth every penny for his work and he goes ABOVE AND BEYOND for his customers!!! I would hire him EVERYTIME!! Don't waste your money and get a wildlife control Work from some company that doesn't care about how well your wild life issue is handled and doesn't offer a POST CARE strategy to avoid the issue from happening again!

    Eco Mouse Pest Control - pest_control - Updated July 2026

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