DO NOT COME HERE. They completely ruined TWO almost brand new ski jackets - each worth $800 - and…read moreoffered absolutely no resolution. There was a huge burn stain on each and they completely melted the zipper on both jackets making them functionally useless. I went to complain in person and was told there was nothing that could be done besides calling a corporate number, which I repeatedly left voicemails for and was ignored every single time. Employees should be ashamed!

I am always greeted when I walk in…read more . They have a easy customer look up by phone number. Turn my pants in and I usually always get a return back in less than 3 days. Thank yall!!

I have taken clothes to Rick's Cleaners for years. I have been very pleased by their services. The…read moreladies who handle services are wonderful!

I dropped off a few items last week. During that process, I was not given a cost…read moreestimate/receipt/breakdown of the cost. The woman who was working told me a receipt would be sent via text message shortly, so I left. Later that day, I realized I had never received a text. I checked my credit card statement and saw I had a pending charge from Rick's for $183.96. I immediately went to their website to see if they listed their prices (they do). I dropped off two clothing items (2 x 5.99) and four pillow covers (4 x 8.39) for a grand total of $45.54 + tax. I then called the store since this is obviously a huge discrepancy. Someone answered the phone and said I had reach a different store because the store I was trying to call did not have a working telephone. She told me I would have to go into the store and speak to someone. So I drive over to the store and speak to whoever is working (different employee that I had seen earlier that day). I began to explain what was going on and she immediately became defensive. She told me that the manager was gone and she couldn't help me. At this point I am pretty frustrated because this is becoming much more difficult than I needed to be. I told her to give me all of my items back and to cancel the transaction. She gave me the pillow covers back but then said she didn't know where the clothing items were and wasn't going to go looking for them. I said that was unacceptable. Then she calls someone with her personal cell. The woman she was speaking to (I believe her name was Anna(?) and I am assuming she is a manager and is the person I had interacted with earlier that day) was also very defensive from the start. After some back and forth, she handed me the cell phone to talk to her myself. She told me that she entered the pillow covers as couch cushions which are significantly more expensive. I find it hard to believe that she would have mistaken some standard sized pillow covers (20x20") for couch cushions - that's a huge difference in size. She was incredibly rude and defensive on the phone and completely unapologetic. I mentioned how I did not receive a text receipt to which she basically accused me of lying because she insisted that she sent it. I told her I never received it - so either she didn't send it or there was some sort of technical glitch. She also had the audacity to tell me that I "should've come back to the store before 3:15pm" - when she was leaving for the day. As if I am supposed to know her work schedule??? In this situation I would have expected her to apologize for the mistake and inconvenience and fix the issue. Instead she stated: "I'll change the price to the pillow covers, but you're going to pay an extra $8.00 each for pet hair". Really? These are *slubby* linen pillow covers - barely any pet hair. At this point I was really upset and told her to give me everything back. She told me that they won't be giving me the clothing items back since it was too much work to look for them. I made it clear that I wanted them to return the two clothing items and refund the whole order. I told her that if she wasn't going to return the clothing items that she still needed to refund the order since I was requesting them to give them back but she was too lazy to locate them. After more back and forth between the employee that was there and the one on the phone (Anna?), they finally agreed to refund the order and still send off the clothing items for cleaning. I cannot believe how rude the manager was through this whole process. I am not upset about the pricing - nor would I have been upset about a small/reasonable uncharge for the slubby fabric, but the attitude of the manager was unacceptable. It honestly seems like she was trying to up charge me in hopes that I wouldn't notice. I wonder how many times this happens? Pretty seedy behavior from "The Best of Austin."

Ian's is one of the few dry cleaners in town that does leather cleaning! I had two jackets that I…read morewanted cleaned, and Ian's was SO reliable and communicative during the entire process. It is a bit expensive to do leather jacket cleaning, but for the experience and process, I would say it was totally worth it. They texted me to let me know when they would arrive to pick up and to drop off. They gave me a clear time approximation and even beat it (they estimated 6-8 weeks but I believe it only took about 2-3?). My jackets came back wrapped really nicely, and the delivery driver took proper care to deliver at my door. In fact, I wasn't home and she asked how I would like my jackets to be dropped off. The thoughtfulness and consideration Ian's provides can't be beat. I also appreciate that they have an app so you can easily plan your pick-ups and drop-offs. If I have any articles of clothing that will need dry cleaning in the future, Ian's will be top of mind.

Ian's still delivers - literally Mobile dry cleaners and…read morelaundry They pick up your clothes from your home or office and deliver it back to you in three days They do a great job on both pro cleaning and laundry services... Reasonable prices great quality... Fantastic provider. Check them out you'll be glad you did

Super friendly staff and extremely accommodating with same day pick ups. My laundry turned out…read moreamazing and was incredibly stress free with their help.

Clean. I went on a Saturday morning and there were plenty of open machines. I have not had to use a…read morelaundromat in years. Technology has advanced since the days of needing quarters. It took me a minute to get the hang of it and understand the cost. Nice to have an app to easily pay for washers and dryers.

This place re did a zipper on a coat 5-8 years ago for $85. High but was good work. Today I asked…read moreher to put a 1" x 3" patch on a jacket and she was going to charge me $45 and it would take a week. I went 3 miles up the road and got it done instantly for $15 Your customer service is weak, your return times a horrible Can't support a business that doesn't want your business. Trash!

I would never go to any others cleaners in the Pflugerville area. Tailor Fit is absolutely the…read morebest. The business is a bit tricky to find but well worth the treasure hunt. Sunny is the best. It is obvious she knows her trade. She is so sweet and personable. She follows all requests and gives advice when needed. I find her pricing comparable if not better for services rendered. Thank you Sunny for being the best!

Visited ZIPS on W Cannon for the first time Saturday to get their same day services. I returned to…read morelocation at 5p and was devastated that the store closed at 2p noted with a hand written sign. While I was very upset that the W Cannon location closed randomly, without a message notification, S Lamar's manager took it upon herself to pickup and deliver my clothes AFTER closing at her location. Highly recommend S Lamar for their whole hearted customer service and support!

I've been taking my clothes here with no issue. Over a month ago, they destroyed a sentimental item…read moreof clothing of mine that they had taken care of many times previously with no issue. The manager assured me I would be reimbursed, but not only was the damaged item never returned, but there has been no reconciliation on this matter. I used to take my clothes here because of the convenience and good service, but I will never bring my clothes here again.

What a great business. Very local friendly. Reasonably priced. My son's slacks were pressed…read moreperfectly! Will be back. Try them out if you need dry cleaning services!

THEY RUINED MY DRESS. I am in a wedding this weekend. I got my dress back and it is a literal hack…read morejob. for $100. Theres stains on it, there's what appears to be BLOOD? on it, the zipper bubbles up in the back so it looks terrible on. this dress was $200 retail price. I am SO UPSET and disgusted that this is the type of work they do. I will be going in person tomorrow but there is nothing they can do to fix it. I am SO BEYOND MAD.

The Capitol Cleaners team is the absolute best, they are quick, friendly, and do amazing work!…read moreHIGHLY recommend.

Initially after bringing a gown here I had an issue with a steam stain and a hook and eye missing…read more I wrote an email to the store and the owner Eddie called me right away. He was apologetic and so quick to fix the issue. When i picked the dress up for the second time it was all fixed and good as new. I feel comfortable and confident taking my items back in here due to the fantastic customer service i received!