Fumigation went well, Douglas was very helpful and addressed the concerns I had in regards to the timeline

Charles came to do the yearly control service under the lifetime termite control plan. Appointment made a day ago. He came on time, introduced, and start the inspection quickly outside and then went up the attic where the previous termite activities occurred. Luckily, everything is quiet as he reported. No chemical treating required. Chit chat, signed and paid. Almost $300 a month is not cheap but any insurance is cheap This is the value that you wish that you don't ever want to exercise. read more

Mariners Pest Control - Yearly control service - Pest Control Near Me - San Diego, California

Douglas came out from Mariners today. He was early, which was nice. He called to see if it was okay to come up the driveway before he arrived. He was friendly and efficient. He looked over the entire house and gave us a quote for repairs, which was very reasonable. He also looked over past reports we've received and helped me understand where another company stated we had termites when we didn't. I feel like we're in good hands with Mariners. They even offered a treatment that prevents future termites. read more

The man pulled into my driveway a half an hour early with no warning. He blocked my son from leaving for work, and then said he thought it was me he was blocking. Meanwhile there's a place to park right across the street. He said he had the wrong phone number. He came with an attitude so I sent him away. I didn't deal with arrogant people. read more

Termite inspection was very thorough, included attic and garage. Inspector was friendly and explained what he was doing. This time he found no termites. I would recommend them. read more

Mariners did an excellent job. Douglas came out and did inspection and gave me a quote. I hired them for fumigation, and wood replacement around entire building. Douglas reassured me of the quality of wood and workmanship of his crew. He seemed to really know his stuff. The wood work went on as planned , initially, they were here a week. Nefi led a crew with Toribio and Manuel. They did an amazing job. They work fast, and efficiently. They did not cut corners at all. They did a great cleanup at the end of day everyday. They were easy to work with . I would definitely work with them again. Even at the end when the last repairs went past the week schedule. Douglas worked with me and my rearranged some schedules to make sure the repairs were done before end of year. As For Fumigation- that went well as well . This crew came in worked fast, answered all my questions and were out and finished early on the 3rd day.. overall this whole company has made the process super easy. Honestly, you get what you pay for, and I couldn't be more pleased with all the work that was done. read more

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I just want to thank Mariners Pest Control for sending Douglas Hatfield to inspect and provide quotes for my termite fumigation. I received three other bids, but Douglas gave me the lowest bid and his knowledge of the business ultimately made me decide to give his company the business. Fumigations we're completed with no roof tiles broken and rotten wood was replaced. Staff who worked on my house were knowledgeable and professional. I will surely recommend your company to others. read more

Mariners Pest Control tented my house and my neighbors house. They did a great job. Could not have asked for better. Super professional in every way! read more

We just finished up localized termite treatment and massive termite repair work for my mom's house. If you want to avoid the tent, the hassle of packing up and securing perishables I highly suggest calling Douglas for an inspection and quote. He's the only inspector that thoroughly went through my mom's house. 2 other companies avoided coming inside There's a lot involved when deciding how you want to treat these pests. We went with Mariners for quality reasons, transparency in how the repairs will be done. For example with my mom's house they replaced whole pieces of siding not simply cutting out the damage. Douglas assured us the repairs will be undetected. They used matching special order pieces so her house looks seamless The process of applying non toxic to human and animal products was also a plus. The guarantee is phenomenal 3 years (the same as tenting) and they come out every year to inspect The technicians that came out to do the work Nefi and his co worker worked steadily and meticulously taking care to make sure everything was done perfectly. There was a lot of damage at the roofline. Many tiles had to be lifted repair done and roof tiles reinstalled. Nefi was did a huge favor for me too and picked up the paint that was my responsibility. I did my due diligence and interviewed 3 other companies. - Mariners can't be beat in terms of quality , pricing , and most importantly the immeasurable support from Douglas and his technicians. I still can't get over it. The house has numerous areas affected with dry rot / extensive termite damage and now it looks amazing The carpentry was outstanding! Don't wait 25 years Have your home inspected Make sure they provide you with pictures of damage (Douglas showed us at least 30 pics of damaged areas along with an itemized list and blueprint of the house ). This process put my mom at ease. read more

They are great at first because they are cheaper and give you a cheaper option. Then they have you buy a warranty which is shit. They are a scam and in the end they will hit you with a major "wood rot" bill. I would never ever use this company again or recommend it to anyone. We paid the warranty for about 3 years with no mention to us about the wood rot or the damage that we had fixed before they came. It gross me out how much this company takes advantage of people. Horrible Horrible company. read more

I knew I had a bad termite infestation and a lot of wood damage, so I called some companies to do an inspection. Mariners replied same day. Three other companies never replied. Mariners gave me quote for tenting and would repair. It was pretty reasonable so I went ahead with the work. Tenting went great with no damage and no security issues (thank you!) Then came the wood repairs. Wow. Wow! My front deck was pretty chewed up by termites and Mariners completely replaced it. It looks amazing. Some of my roof beams were damaged. They put new beams with supports that look awesome. My rear deck had termite damage and Mariners rebuilt it completely. It looks amazing. Huge shout out to Douglas who did the inspection and estimate and even bigger shout out to Nefi who led the crew. I was so impressed with their communication and how thorough they were. Look at the pictures, everything looks better than new. Very satisfied with their work. read more

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I was very pleased overall with not just the service but the communication as well. The crew were friendly and helpful.

Short version: Flawless. Longer version: After a couple neighbors had termite treatments during the past year, I noticed some termite droppings outside my house. It was time to get some estimates. Douglas from Mariners came out and did a thorough inspection including attic. He was very knowledgeable and experienced, and not pushy in the least. He reported his findings, made some logical recommendations, and provided a fair estimate. I was happy to hear tenting would not be necessary. So far, so good, so I scheduled the work for a few months later when it'd be convenient for us. Today, Toribio and Juan arrived on time, started work promptly and worked pretty much non-stop for 6 hours, removing and replacing damaged exterior wood, doing some spot treatments, and painting new wood and stucco as necessary. Clean up afterward was thorough and there were no surprises along the way. While they did their work, Charles (also from Mariners) came by to apply preventive treatment in the attic. The whole team was courteous and efficient, and kept me posted on their progress. Great job guys! I'd definitely contract with Mariners again. read more

Discovered evidence of termites in our home. We called Mariners Pest Control as we had used them at our previous home and were completely satisfied. Douglas got right back to me and we set a date for an inspection. After a thorough inspection, he highlighted the areas of damage and gave us a very reasonable estimate. We booked a date for the repairs and at the appointed time his crew, Nefi and Toribio, arrived and commenced their work. By the end of the day all work was satisfactorily completed and the area cleaned up. Douglas and his crew were terrific to work with and we are extremely pleased with their work. It also includes a three-year warranty should and problems arise. Most highly recommended. read more

Quick response. Fair quote. Clear explanation of issue and procedure to treat for the subterranean termites coming into my home.

Douglas did a fairly thorough job of inspecting our house. I sat down with him and went through the infestation he found and recommended replacing the badly infested wood and do a treatment on the rest. I had 3 other companies inspect the house but I felt like 2 of the 3 breezed through their inspection. One inspector who did as good a job of inspecting the house recommended replacing the infected wood and fumigate the house. The only problem was that his company did not employ the people doing the wood replacement. Whereas Douglas said that Mariners Pest Control have employees that do the wood treatment. This made a big difference in my decision to go with Mariners Pest Control even though Douglas' quote was higher than the other companies. Nefi and Toribio should up on time with the replacement wood and we walked through the job based on Douglas' drawing. Nefi understood exactly what they had to do and I left them alone except when Nefi had questions. As an added bonus they replaced more wood than originally marked off by Douglas. Nefi's attitude (and I'm assuming it's a company culture) is that if they find additional problems and it won't cost them too much time then go ahead and make the fix. Nefi and Toribio worked really well together and they both worked hard. I never saw them take a break. Some companies I've hired like when we had the exterior of the house painted, the workers were constantly taking a break like smoking and looking at their phones. They were only at our house for a couple of days; they did a pretty good job of cleaning up after they were done. read more

Last week Mariners Pest Control assigned two of their San Diego-based carpenters to replace rotten and termite-damaged wood on my home. Nefi and Juan spent two days repairing my home using the detailed map drawn by Douglas Hatfield, who is based at Mariners office in Lake Forest in Orange County. In the past I've had my home tented twice to fumigate and exterminate termites. I've been reluctant to use the wood restoration services of pest control companies. They are notorious for only patching areas of wood rot and termite damage and doing the minimum to move on to the tenting phase. But Douglas Hatfield has devised a service that provides comprehensive restoration. Nefi and Juan arrived with a truck full of pressure-treated lumber, tools and supplies. They are skilled, experienced workmen adept at sawing wood, painting and chemically treating areas of termite infestation. Despite working long hours, Nefi and Juan were friendly, polite and professional. I appreciated that Nefi showed me a few, unexpected spots -- not on Doug's map -- that required replacement and treatment. They went above and beyond. Now that this long-deferred maintenance project is behind me, I have peace of mind. This kind of workmanship is pricey, but there is a three-year warranty. And customers are encouraged to call if any problems or signs of termites arise. read more

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Used Mariners recently for some extensive dry rot/termite damaged wood replacement and localized termite treatment. After a quick response for a free estimate, Douglas came out at the scheduled time. He did a thorough inspection of the exterior wood trim (fascia, rafter tails, etc) and noted all areas that needed to be repaired/replaced/treated and answered all my questions. We had two other estimates, and while Mariners was not the cheapest, it was the most comprehensive. Plus....the 3 year warranty. The work was done by Nefi and John in two days. They were friendly, informative, hard working....and did excellent work. Very happy with Mariners. Thanks guys! read more

The owner, Nathan, was very accessible and answered all my questions. The fumigation team was extremely patient, arrived on time and was super communicative. Very happy to have my termites gone. read more

Simply hands down one of the best companies I've worked with. Called for an estimate and more information. I was met with a very informed and pleasant representatives who walked me through the process, cost, options and how to save money on the work I would likely need done. She suggested I get a free estimate and I did. The two techs arrived - professional looking and speaking in a manner that helped me understand the extent of the issue in layman's terms. They performed a free estimate, helped me with the extent of our issues and I told them I would need to think it over. No pressure - straight forward and easy to work with. I called back the next day to go ahead and book the work. The owner got on the phone and had reviewed the work and made suggestions on how to save some money and still have an excellent outcome. They came out 2 days later, did the job, had numerous payment options and were still just as professional. I've already recommended them on Nextdoor to other neighbors. Trustworthy, honest, reliable, integrity. I am a happy customer. read more

I interviewed 6 pest control companies. Mariners listened to ALL my concerns. their due diligence inspection found areas of concern others did not, inspected house interior/exterior (only 1) in addition to garage/laundry room (termites).. pointed out dry rot others did not. most important. showed me all issues they found. took pics on spot. only company out of 6 who recommended 2 step treatment & gave me quote on the spot for all work. No bait & switch. also gave me longest warranty. Very through, very ethical, very honest. went above & beyond with inspection & repairs. Excellent work. Excellent c/s! they followed up after treatment. told me not to hesitate to call with any concerns. kudos! Do NOT use anyone else. read more

Douglas Hatfield came out for our year after treatment inspection and we were very impressed again with his expertise in eradicating our termite infestations. He even checked the progress of the original restoration and made a few improvements to our gutter. He also found a couple of trouble spots and treated them himself avoiding the necessity of scheduling another crew. My wife and I are very impressed with this service since we avoided a whole house tenting. We are very pleased with Mariners Pest Control and especially with Douglas. read more

I really can't say enough about this company, especially Nefi Mendez and Douglas. These guys are consummate pros, are on time, do a meticulous job, explain everything well and clean up at the end of the day. We had some really bad termite damage that required substantial repairs and treatment. They did an A+ job. I can't recommend them any more highly. If you need termite treatment and repair, these are the only guys to call. Their expertise is particularly valuable because they are experts in termite inspection and treatment AND repair (all of these guys are trained tradesmen who know construction). Well done, boys! read more

We haven't had our house rented yet, but the inspection was very thorough and he gave us options on how to treat the termites even though he knew the best way was to rent it. He didn't push us into a decision. He was very knowledgeable and experienced. read more

Sadly, I can't say much about Mariners Pest Control other than they're automated scheduling system is responsive. I requested a free consult and visit to get pricing for orange oil treatment. I received a message to schedule and did for this morning at 8am. I was impressed I received a text at 6am saying they were coming at 8am. And then nothing. Nobody showed. Nobody called. Nobody messaged. Giant disappointment. Guess we're going somewhere else. read more

I rarely write reviews but I must praise Nefi and his team of 3 who did all the repair on my exterior fascia dry rot which was extensive. The repair work took 3 days of a team of 4. They were meticulous in performing the necessary work. All questions and work were performed in a professional manner. Their clean up and attention to details( making certain no nails were left behind) was much appreciated. I also need to praise Douglas who gave the estimate and a detailed report as to the damage. We had 3 estimates and by far Mariners' report on damage was head and shoulders above the rest. Along with the 3 year guarantee provided ..we are certain we made the right choice in choosing Mariners for the termite extermination. Debbie T. read more

I'm beyond grateful to Nathan who came to my aid on the Sunday of Labor Day week-end when to my complete horror, my master bath was covered in termites. I didn't know they were termites until my neighbor identified them. I had used Mariner's for several years, so I placed a call and was told a representative would call back, but no response after 2 hours. I'm a senior lady and alone and now, panicked, so I called again and another operator told me I'd hear from someone. The next call was from Nathan, the owner who tried for some time to locate any technicians that might be available on a holiday week-end. Ultimately, he called back and said he would come himself on Monday, Labor Day. I was able to get through the night despite the hundreds, yes hundreds of termite bodies . So, on Labor Day, Nathan and Herman (I think) came and treated the entire perimeter of my house, and the interior walls in my bathroom for both subterranean and drywood termites. It was hard work, on a hot day, on a holiday. I believe I expressed my gratitude repeatedly, but this was such above and beyond service I had to share this experience. read more

Another company tried to tent my house because of damaged wood from previous termites and had never been fixed after tenting. Mariners replaced the damaged wood, did spot treatments and gave me the clearance for my refinance with no problems because there was no active termites and did not need the tenting. Thank you for being an honest company, I will definitely recommend you to friends! read more

We used Mariners Pest Control. Employees were very professional, answered all our questions, explained everything, courteous and the work we found to be excellent! Both workers were termite certified and carpenters and took pride on their work. This added experience added value to the job. Their warranty on the project was 1-2 years longer than other bids. Made sure everything was cleaned up nicely before they left. Highly recommend Jeremiah and Alfonso to anyone!!! read more

I have used Douglas and Mariner's on several homes and they have been honest and reliable. They gave me a better guarantee than a few of the large companies. They even found damage the other companies didn't find. I would trust them with all my homes. I am a real estate broker and recommend them to all my clients. You won't regret it! read more

I highly recommend Mariners pest control for all of your needs. George was absolutely wonderful and helpful! I needed someone to come inspect my property and it was a time sensitive issue. George came out the same day to help me! Truly a life saver! read more

I engaged this company to do a termite inspection in a property I was selling. They inspected, said they found termite infestation, and could do "everything you need" to complete the sale for $1800. I agreed and paid half in advance. The work, which entailed drilling multiple holes in the gypsum wallboard, was performed promptly. The buyer, who was required to vacate the premises for two nights, was very dissatisfied with the appearance of repairs to the holes. The technician told the buyer that he'd done all he intended to, and that he could not paint the repairs because he could not match "custom colors." To complete the sale I had to engage an actual painter to properly patch the holes and repaint the damaged walls for $1200. I complained to Mariner, and they insisted that they had done the job as described, and that their obligation included additional treatments that might be necessary during a one-year warranty. Under threat of an unfavorable review, they did give me a $200 discount. As I no longer own the property, I have no way of ascertaining whether the treatment was successful (in terms of pest control) or not. I'd advise anyone considering this vendor to fully understand the scope of services before committing to using them. read more

Doug Hatfield from Mariners Pest Control (San Diego Office) is great!! They did termite inspection and repair on our house last October 2018 and we needed a report for our realtor so Doug came out and inspected, found some termite damage and repaired it right then and there......at no cost!! Love these guys!! read more

We are very pleased with the work and service received by Mariners Pest Control. Douglas Hatfield met with us at the property and was prompt and very professional. He was very thorough in explaining the process, costs involved and what we would expect. The company was the 2nd quote we received and I immediately felt comfortable with Douglas and Mariners Pest Control. There were no pressured sales tactics and he was very accommodating to our schedule needs since we operate a care facility from both homes. We decided this was the BEST company to handle our termite needs. They were fast, efficient and went above and beyond. If something needed to be replaced they did it without trying to nickel and dime us. A rarity in these times. The crew was equally professional and courteous. A BIG SHOUT OUT to Nefi the contractor and the right hand man to Douglas. He made sure everything was done in a proper manner and was in direct communication with us at all times. We are extremely pleased and in addition to the termite work, they also did wood work and rebuilt a new staircase on our second property. It's been a GREAT experience and we highly recommend Douglas, Nefi and Mariners Pest Control for all your termite pest control needs. You guys are the BEST! Thank you! RLopez read more

We believe they are a very good company and plan to use them again and again. We liked this company so much we have a yearly contract with them. Whenever we have a problem they come out immediately to take care of the termite problem. They are very knowledgable and helpful. Can't recommend them enough read more

My wife and I had a very good experience working with Douglas Hatfield at Mariners Pest Control. Doug was very detailed oriented and found more termite damaged areas than the other companies we received quotes from. This meant we received a more accurate quote and did not receive change orders when doing the termite damage restoration after the tenting was complete. The two carpenters that were assigned to our project were awesome (Nefi & Luis). They were very polite and respectful. They were on time, worked hard, and did excellent work! I can confidently recommend Douglas and his team! read more

Several years ago we had a small termite problem. Mariners treated the whole house and got rid of the termites. Great. Then we signed up for their yearly program. We paid the fee every year, they came out, spent 15 minutes looking around and left - no problems (other than one small spot in one year a few years ago). Then we sell our house and have them come out to do the termite clearance inspection. They came out and now spent two hours looking around (yearly 15 minutes). And sure enough found some termites. At this point I thought I have paid my yearly warranty costs and they would take care of it. But no, these termites were in a spot that was not previously treated by them and "hard to access" which they pointed out the clause in the contract. Every year they came out and no one ever mentioned there were areas "hard to access" and not covered under the warranty. I hate to mention how much it cost for a treatment to get rid of these termites that took one guy a few hours. If you need work done they might be alright but I would NOT take their warranty - I found it useless. read more

I have been on a maintenance program with these guys for several years. They spot treated my home without having to tent. They repaired termite damage for a reasonable and did very nice professional work. Last year I noticed the termite "droppings" on my front porch but couldn't tell where they were coming from. They sent a guy within a day or so and he was able to spot treat. One inspector, James, has done the yearly inspection for several years now. He is very thorough and knows his business. He crawls through the attic, and inspects every inch of garage area and outdoor wood. For $300/year, they do an annual inspection and will come and treat any infestation that may occur. I have been very happy with their service and will continue to use them. read more

Great customer service and follow-up as promised/ competitive pricing and a great job of eradication and a plan for the future

Mariners did a great job. Always on time, responsive and professional. First, Douglas came for a very detail termite inspection and explained clearly. The inspection was very informative and not pushy at all. Douglas suggested a plan for localized treatment with repair and gave me an estimation, but then we decide on whole house fumigation instead. Douglas is always quick to response whenever I have questions and explain well. The team for tenting is very professional and didn't even break a tile while it was rainy and slippery. We had to delay a day for the tenting due to heavy rain overnight might form a pool and crush the patio. Billy explain it well and we didn't risk it, so they came back the next day to tent. The tenting team did a great job and was fast in putting up and removing the tent. So we were able to be back home as scheduled. Then Jeremiah and Nefi came and do all the repair and fixed up the termite damages in just one day! The crew are professional and polite and friendly. We had some quotes and our neighbor used another company. But we're glad we chose Mariners. read more