If this hotel was in my state, my husband and I would be taking weekend trips to it. It was…read moreamazingly great. You know when you arrive at a hotel after being in a car for 8 hours, and you put that card key in the door and you're just not sure what to expect? You slowly open the door and whisper to yourself "okay, what did I pay for?" Well, the Sleep Inn in Middlesboro is one where you open the door and say "I ROCKED THIS RESERVATION!" The room is beautiful. Really, if this hotel was in Nashville you'd be paying $200/night for it. It's a luxury stay on the KY-TN border. We (me, husband and son) were so comfortable and relaxed in the room that we ended up just ordering some pizzas and having dinner in the room, rather than go out. Prior to this stay we had spent two nights at two different hotels - both with horrible beds which made our backs ache for miles and miles. The beds here? Wonderful. Soft. Comfortable. Restful. The front desk staff - pleasant, nice, smiling. The breakfast area was great, well-stocked, and lots of variety (I posted some pics.) If I ever go to Middlesboro or to any of the surrounding areas again, this is the ONLY place I will stay. Some Tips The hotel is set back off the road. The driveway up to the hotel is in between a Hardee's and a Holiday Inn Express. There's an 84 Lumber there, and the hotel was built way behind it. This is a dry county. So if you're planning on going out for drinks, or purchasing something to take back to your room, you can't. So, plan ahead if you'd like an adult beverage.

HOLY THEY HAVE A WHOLE GYM. If you want a hotel where you can still get stronger then this is the…read morebest. They have everything you could ever want! Edit: this bed is like sleeping on concrete. Never come back, I think I broke my back in 7 places...

Solid location. Clean, polite and efficiant. Recommend…read morehill side rooms. Quieter. Convenient location. Limited parking. The kids used the pool for two hours. Multiple places to eat food you bring back to the hotel. Lots of food to choose from in the area.

Have stayed here about six times over the past couple years while visiting my daughter who attends…read moreLMU-CVM. The rooms are always clean the hotel is quiet. The free breakfast is tasty and the staff member, Pam, who sets up the breakfast each morning is Amazing! She treats you like family as does the rest of the staff. My wife and love staying there

We loved staying here. The place is cozy and comfortable. The staff tries very hard to make you…read morefeel welcomed and assist you in any way they can. I loved their creative breakfast menus as well. Our bed was super comfortable and I would stay there again for sure!

This was a wonderful place. We came to see our nephew receive his white coat at Lincoln Memorial…read moreand this location was PERFECT. The staff could not have been more wonderful, the rooms were comfortable and provided what each person needed in our party. The breakfast was OMG!!! This is a gem and just surrounded by so much walkable beauty. Lots of opportunity to shop locally and to explore a very beautiful part of the country. I also appreciate the care they provided to my 80+ year old mom when she just wanted to sit on the porch- they made sure she was comfortable and even helped her get on the internet when she couldn't figure it out. The best hospitality EVER!

Stayed in the Daniel Boone room - So cute!!! (And spotless.) Breakfast was wonderful. Location to…read morethe national park was great. Would definitely stay here again!!

Clean, well run and comfortable. Great value for price. Not fancy great location if you're visiting…read morethe college.

This hotel should be condemned, torn down and should not be allowed to have guests. We…read moreunfortunately had to stay here during the July 4th weekend because it was the only place in town with rooms. We checked in and the room smelled horrible. The wall had a huge hole in it that they attempted to patch. The bathroom smelled like mildew. The shower curtain had mold on it. The outlets were coming out of the walls. I was afraid to walk barefoot on the carpet. The pool was disgusting. Clumps of long hair floating in the water. Don't even want to give this place 1 star. There needs to be a negative star rating cause this place would get -10!!!

So bad. Smells like mildew, bathrooms are disgusting, bed linens are stained, decor is dated ... I…read morecould go on, but suffice it to say, I do not recommend staying here. We only did because they are the only place around that allows dogs, but we will find other arrangements in the future.

The room had mold in it, there was no handicap friendly items anywhere, the toilet was so low that…read moreit must of been for kids only, no free wifi or the so called free wifi was just 2 bars and at 8 pm it got worse. The window was blocked off by plexiglass and the small bathroom window was only one you could open so you had no cross ventilation. The beds felt like a rock with a blanket on it. The tub had no non slip strips in it and there is no grab bars. Bring your own towels cause the ones they give you are thin, small and rough also bring your own soup, shampoo and conditioner. They have packets of colored water to give you. Oh ..hope you don't have a low hanging car, cause there's a slope that will tear up your car if you do. And pool?? Forget it. Its a drowning waiting to happen. Don't expect much help from the front desk, they will give you a card and tell you to call a number and when you call the number the person will sound a LOT like the desk clerk of the inn. Stay away!!!! When I told them of the mold, they said they didn't know and it had been recently redone.

You're traveling. You want a clean bed and a hot shower at a reasonable rate. This is your…read moreplace. New owners seem to be trying to get this place updated. Very friendly front desk. Our room (17) was newly (and completely) renovated, top to bottom. All new bath. Some weird things: big room with minimal furniture. Light switch for bathroom is across the room (like not in the bathroom at all) with a group of 5-6 switches for almost everything else in the unit EXCEPT the one blinding light above the refrigerator. The headboard for the king bed is for a Full bed, which seems to be so you can reach those 5-6 switches, and the one side of the bed is about 18" from the huge windows. Kind of gross having to rub against those old curtains when you get up, knowing that tons of other people have had to rub against them, too. Move the bed across the room to where the TV is. Only other issue is the bath towels which seem to be cheap, worn out, and are very very rough, too the point of being almost painful.

On a road trip from New Jersey to Louisiana. This is a great place to stay over. Right off the…read morehighway. A cool desk receptionist that is very helpful and friendly Cool places to eat meat by. Even if you want it delivered. Clean room and really good shower pressure.

Absolute worst customer service I've ever had amongst all industries. Save your time and pass this…read moreone up...ESPECIALLY if you meet Steven. I'm not actually sure if he gave my husband and I a real name considering we asked him on our way out. Late 60s, balding, rude as ever. There's a wonderful Hampton inn in dandridge with amazing staff and not too much further. I'll put it this way, we had been driving for 14 hours before desperately needing a place to rest and we decided to move on to avoid staying here. Just trust me, move on. And if you're thinking "I don't care about the staff I just need sleep" we thought the same. Called ahead for a room that was available and got there to be told a much higher rate on top of many other inconveniences.

One of the most comfortable cozy little inn's I've ever stayed at! Will definitely be staying there…read moreagain. Not only are the rates amazing but the property is top notch, very clean, and well maintained. High quality bedding, probably the best sleep ever gotten in a long time, it was so quite and peaceful. Can't recommend highly enough!

Private sole hotel brand…read more I arrived in for an early check in and I found that this hotel was located in a residential part of the city. There are not too many restaurants, if any, lots of houses, a church, etc. The entrance is only on one side. If one were to drive in according to the "Maps" app, it will take you to the one road (this is the only road to access Benham). Trust me, I tried the road next to it thinking that was a way to the back parking lot and I was already on someone's property (thinking I was going to get threatened or shot) Anyway, the entrance on the one road that the "MAPS" app leaves you on is on the left and there are four spots for registration only parking. The rest are behind the hotel, which one will have to take what looks like an impassable entrance to get there. This needs to be fixed because it is a liability on the hotel if a customer scratches their car against the wall, on the turn. Issues with room: Some other things I noticed were that the door to the hotel room reflexes to closed, which means you need to push it a bit more than a usual hotel door and while carrying luggage in, it could become an issue. There were a lack of outlets I found in the room. The outlets I did find were in inconvenient places like near the t.v., at ground level and near the sink. One will not be able to work on their laptop in this kind of setup. There is no elevator in this place. One will have to carry their luggage up the stairs. The walls are paper thin. I could hear a gal and guy next door to my room. I could not hear what they were actual saying, BUT could here them speaking something. From the atmosphere, I love the couches in the hallway. I had a chance to sit in one of the comfy chairs. Overall, the concept of a schoolhouse is great, but it needs to be more modernized in terms of hotel standards (elevator, widened entrance to the back parking lot.) Requested items: If you need an iron and iron board, you will have to request this at the registration desk (on your left when you enter this hotel). If you want to inquire about complimentary snacks, you will have to request this. They do have free snacks and so one can skip the vending machines. I ended up spending a $1 because I thought that was all they had. They also have a carbonated beverage vending machine as well (all I survived on while here was Great Value Glacier Ranch chips, Yoplait yogurt, water, and trail mix for dinner. In the morning, I ate Cinnamon Toast Crunch in an out of a to go container and a honeybun.) Edit: I checked on my cell phone and yes, there are literally no restaurants close to this place (everything is actually in the neighboring city of Cumberland, KY). Bathroom standards: Good ply toilet paper. Thick. Soft, fluffy towels. But bathroom fan is loud and makes grinding noises (room 1942). Suggestions: This hotel could use a business center for guests. And a fun comment...... This hotel is interesting, an old school house turn hotel. I am not sure why they do not have THOSE kind of conventions held here. You know those...non-vanilla relationship ones....SCHOOL HOUSE. ;)

Pretty building, but lacks many simple amenities better hotels have, such as coffee, breakfast,…read moreetc. There is a restaurant but its only open on Fridas and Saturdays. There isn't really a decent restaurant for 20+miles so this lack of dining leaves a lot to be desired. Simple coffee machines in the rooms would be huge. While attempting to eat at the restaurant, I was asked to move my table twice, and then was told they were out of what I ordered. Locals seem to get preference over guests at the hotel. The entire operation is poorly run, and lacks basics. Either do it right or shut it down.

We stayed at the Hampton Inn in London Kentucky. We paid twice the average hotel price in this…read morearea. We could have stayed in Lexington at the Tru hotel for half the cost. We appreciated the hotel providing the first floor for my disabled wife. We did NOT appreciate the 7am construction RIGHT outside our window and RIGHT in the blocked EV charging lot. I chose this hotel and paid extra specifically because there was an EV charger. This place only has two, and blocking one is not cool. Starting construction outside my room while I have a disability that doesn't handle that isn't cool (that's not cool at ANY hotel). The digger was also perilously close to my car. A minor complaint - there were supposed to be two water bottle in our room. There weren't. The room was SIXTY degrees. I have brand loyalty to a fault. Once you piss me off, I have no reason to trust you again. You pissed me off. And at twice the price. Oh Hampton Inn...I remember paying extra for you twenty years ago and feeling good about it. Not ever. Not ever again. I can't say this forcefully enough. I stay in a lot of hotels, and I like to support companies that do well. You have left this support. While I appreciate accommodating my wife's disability by putting us in the first floor, my own disability (and probably every other human) can't tolerate construction sounds at 7am just outside their windows. I'm embarrassed for this hotel. Gross. My family and I will use our money more selectively in the future.

Service is very nice. Fun activities to do around and a nice clean room. Very fun over all.read more