My wife and I purchased a 2006 Ford F-150 XLT and Brandon was very helpful and explained everything…read moreand made the whole process easy. Also the finance department was great also crunching numbers and getting the deal to materialized. There was a Crack in the windshield but Brandon set up an appointment to get it replaced. Definitely recommend Central Valley Automotive Group to my friends if they are going to make a purchase

I'm toward the end of the Volkswagen "Clean Diesel" emissions control mess and I'm going to need a…read morereplacement. Since these two lots supposedly belong to the same people as the Volkswagen dealer, it will be convenient to return the car to the VW dealer and shop the two lots. I spent some time at the lot next to the VW/Hyundai dealer and no one came to see me. That's odd. I've been to car lots where I would only be halfway out of my car and someone would be there to greet me. In any case, prices are clearly marked. Some of the cars are previous rentals, so they should have had all scheduled maintenance. They list which cars were rentals on the web site but not on the price listing. The other lot, next to the Nissan and Dodge dealers is somewhat mixed with the new vehicles and it's a bit confusing what is used (excuse me, pre-owned) and what is new. On a previous visit, a salesperson was quite helpful. This time, a salesperson stared a me, as if to figure out whether I had money or not, and then, went about his business without a word to me. I really don't want to buy a car now, but the mess is forcing this. If the sales people don't want to bother, what incentive do I have to shop there?

Super down to earth and realistic! Not pushy or trying to…read moresell everything, just let them know what you're about and they will let you know what they can do! Highly recommend!

Ed is a liar and does not do good business. This dealership should be shut down for good. Bought a…read morecar in April and the engine was out in June. He refused to take the car back, won't offer a loaner during the warranty process.... And now won't even give the name of the place the car last had maintenance. He's very unethical and not trustworthy at all.

If you go here ask for frank ! He's the best! Thanks to him I get to own my first Toyota! He…read moregreeted me right away and asked me what I was looking for. He def deserves the recognition for being so kind and providing the best guest service. Couldn't done jt without him !

If you are thinking about buying a car here, read this and other reviews on Yelp!!! And if you do…read moredecide to go and check the car out, bring an auto code reader, you can rent one from Autozone, I bet you'd find a pending code that owners know about but it's illegal to sell the car with an engine light on. My partner and I visited Prestige Auto Sales in Modesto after finding a van online that we were interested in purchasing. The staff allowed us to test drive the vehicle, and we liked it enough to begin the purchase process. During our inspection, we used a code reader and found a pending diagnostic code. When we sat down to review the paperwork, the initial itemized loan breakdown included a $3,999 extended warranty. We declined the warranty, and the salesperson, Thomas, went to prepare revised paperwork. Another employee, Nick, then spoke with us and explained that if we chose not to purchase the warranty, the vehicle would be sold as-is. We were comfortable with that and told him so. We also mentioned the pending code we had found. Nick said he would take a look at the vehicle and then drove it away. After that, Thomas returned and told us they would need to wait for a mechanic shop to open in order to address the pending code and could deliver the vehicle the following day. We explained that we had access to our own mechanics and were willing to purchase the van as-is. Unfortunately, after that conversation, Nick never returned to speak with us, and our subsequent calls were not returned. We left without being able to complete the purchase. We were ready to buy the vehicle that day, so the lack of communication and follow-up was disappointing. A simple explanation or callback would have gone a long way.

We had a great experience with Hip at Modesto Toyota while purchasing my daughter's first car, a…read more2026 Toyota Corolla. We originally came in just to look around and weren't expecting to buy anything that day. Hip took the time to answer our questions, explain the pricing, and never made us feel pressured. Luckily, the Corolla we wanted was available the following day, so we came back to complete the purchase. Throughout the process, Hip was patient, honest, and thorough. I especially appreciated that he spoke directly to my daughter, explaining the vehicle and making sure she understood everything, even though I was the co-signer. He made her first car-buying experience feel special. I highly recommend Hip to anyone looking for a vehicle at Modesto Toyota and will definitely refer family and friends to him.

Sales department is fine, but service OMFG! Talk about a nightmare!…read more Showed up for recall work and had an appointment. Sadly, I live out of their drop-off area for the shuttle so I was stuck in the dealership for over 7 hours before finally typing up this review (car still isn't done) the service manager I dealt with was great, but whoever was doing the work. I should have been compensated for wasting my day. There is NOTHING within walking distance and I'm not familiar enough with the area to even attempt to leave to get food. Vending machines are way over priced, and there is a CC surcharge added to everything including the stinking vending machines. I wouldn't recommend this dealer to anyone even if it was the only dealer left on the planet! 4 hours was the recall work time estimate. Took in excess of 7.5 hours! Livid is an understatement. If I ever have to come back to this dealer, I'm going to bring someone else with a car so I am not trapped for the entire day wasting my life away getting nickle and dimed to death. Costco $0.25 bottle of water is $1.60 with the CC fee. I'd give ZERO stars if it was an option!! I am going to give credit where credit is due though. Aaron England checked on the car for us a few dozen times and was very apologetic. Sadly it feels like the management isn't really interested in keeping the service department properly staffed. Shouldn't have taken nearly 8 hours. Thanks again Aaron for continually checking up on the work.

My non-profit recently used Showcase to purchase a van for one of our programs. Ronnie and Joe…read morewere great to work with. They had a good selection of what we needed, were flexible in our payment options, and were more than fair.

Thank you for another seamless purchase from Showcase Auto Sales. Ronnie and Joe continue to…read moreprovide us with excellent and honest service and we will continue to use them as our go to guys when it comes to purchasing vans for our business. Fresno Van Rental

Went to MAS Auto Sales on 9-12-21 to purchase a car. I was not looking for anything fancy, just…read moresomething reliable I can commute with to work. I talked with them on the phone and came in to checkout. Did paper and drove off in the car. When driving I noticed a few things were not working like turn signals, power outlet, certain lights. However that was not a big issue just a couple fuses right? Fast forward 48 hrs later I'm stranded on the side of the road with this so called "reliable car?" I'm not worried because the dealership said they would cover if anything happened to car in a short period of time...NOT THE CASE AT ALL! Owner will blame consumer immediately instead of following policy. According to the DMV website if the car fails shortly after buying from a dealer. The dealer is required to fully refund consumer. I contacted the owner MIke about this and tells me NO Refunds! BUYERS BEWARE!! If you want to buy from them have an experienced mechanic inspect first. They sell cars without maintaining them.

this place is a cash grab and sold me a shitty truck…read more i understand it was my choice to do the deal but i had the understanding of being sold a decent vehicle it didn't las a year my only regret is i traded in a great truck that was too small for a growing family

Here right now for oil change and mr. Scott helped me for the service …read more. He is very helpful, friendly and real polite 2 thumbs up for mr Scott

Short version: a $4,738 repair. I was first told I owed every dollar, then, with my service…read morecontract on the claim, that I still owed over $2,000. I paid $0. The only reason I know that is I did this service department's paperwork myself. This started as a two star review. The finish earned the third star. On the people: the communication problems ran through more than one advisor, so this isn't about one person. Mine had good moments: he owned the numbers, apologized in writing when they turned out wrong, and called unprompted for permission before removing my aftermarket lights. But simple yes or no emails went unanswered for days, and an advisor who answers fast by phone yet goes quiet whenever something needs to go on paper doesn't look lazy. He looks like someone working where paper is dangerous. A pattern that survives multiple employees isn't a personnel problem. It's a management product. The one exception was the lane manager, Kevin, who answered quickly every time. Saturday July 11: dropped off my 2022 WRX. Monday July 13: diagnosis, a leaking AC evaporator core, and a driver's seat frame that snapped at a factory weld on the freeway. $4,738 at 78K miles, warranty long expired, and the bill was mine. It stayed mine until I found a CNA National service contract I'd forgotten I bought at another dealership years ago. This store works with a different administrator and had no reason to know CNA's procedures. That buys real grace. Mid week I was told verbally, twice, I owed $2,000+ for a "labor difference." I'd said early on email works best and I wanted things in writing. Emailed questions still got phone calls back, if anything. Six requests before a partial breakdown. Five written loaner requests over 18 days. Never answered. The completion date moved three times, and I usually learned it slipped by calling on the due date. Part of the delay was human, and I hold none of it against anyone: the tech who started my car was injured on the job, and I hope he heals well. One man went down and my job sat for days, mid dash. That's not a technician problem. That's a department one technician deep on its biggest jobs. Staffing depth is a management decision. Other reviews here repeat the same words: lack of communication, dropped the ball. I wasn't an outlier. So I called CNA myself. The claim went in at 15 hours for the evaporator core alone. Mitchell shows about 8.5, ALLDATA 7.8. CNA authorized 13.9 for the whole job. No guide near 15. Once I put those in writing, I got an apology: the numbers had been "keyed in wrong." I take that at face value. The corrected submission came back at, you guessed it, 13.9 hours, matching CNA to the penny. A $2,000 error, quoted twice, caught by nobody in the building. The safety net wasn't the process. It was me. The remaining $649.05 was a $549.05 rate gap ($225/hr vs $264.50) plus my deductible. My contract pays the facility's retail rate. I read that one sentence to CNA. Their supervisor agreed on the call and phoned the shop, which pays this shop its full rate. I recovered money for the store that was, at that moment, asking me for it. The low point: asked if CNA had contacted them, I was told they hadn't heard from anyone. CNA's notes show a voicemail already left. Their rep then called the lane manager himself so it landed. Now the third star, because fairness cuts both ways. And when I put the timeline in writing on day 17 and asked for one firm date, the service manager replied the next morning with the date and waived my $100 deductible as goodwill. That's why I paid zero, and I want it on the record. The claims stumbles I forgive as unfamiliarity. My hope for the next customer: when the contract is AllState, the plan this store sells, go to bat for them from the start instead of expecting them to eat costs that belong to the warranty company. People set the tone of a conversation. Management sets the default. One thing the goodwill couldn't reach: the car was held an extra day to make sure everything was in order. At pickup, no audio except the subwoofer. My installer found the connector behind the factory head unit unplugged, the sub wire unplugged, and wiring cut and re-taped where clean connections used to be. I had it fixed elsewhere. An extra day making sure everything was in order should have included turning on the radio. The car is fun. My next repair happens at an independent shop. If you come here with a service contract: everything in writing, call your administrator yourself, approve nothing verbal, and test everything before you drive off. The bill was $4,738. I was told I owed all of it. Then $2,000. Then $649. Then $100. I paid $0. Every step down happened because one customer wouldn't approve a number nobody would write down. Ask what happens to the ones who do.