I honestly cannot thank Casey enough for the incredible experience he gave me at Roberts Auto…read moreSales. Buying a car is usually stressful, but Casey turned it into one of the smoothest and most enjoyable experiences I've ever had. From the very beginning, Casey treated me with the kind of honesty, kindness, and respect that's almost impossible to find in this industry. He was not only upfront and transparent about everything, but also went out of his way to make sure I felt comfortable and confident at every step. His genuine character and brutally honest approach made me feel like I was working with a trusted friend rather than a salesperson. Casey didn't just help me find the right vehicle--he worked tirelessly to secure me the lowest possible auto loan rate, and for that I'm beyond grateful. I truly appreciate the time, patience, and effort he put into making sure I was taken care of. He made me feel valued, respected, and looked after, which means the world to me. Casey, thank you again for being so extraordinary. You've earned a lifelong customer, and I will be recommending you to everyone I know. To anyone reading this: 2000% without hesitation--go to Roberts Auto Sales and ask for Casey. You'll be treated with honesty, respect, and gratitude every step of the way.

My experience was/is great! I was able to get the car I wanted with no big issues getting it. I did…read morecome across some issues after getting a used car inspection and reviewing documents further, but Casey made sure to get them resolved and is doing so as I type this. I'm a worrier and Casey was patient with me in addressing my concerns. That alone shows their commitment to customer satisfaction! I greatly appreciate finding a car that suits me and my needs here and recommend this to anyone who needs a used car. Sometimes the communication can be a little lacking though, which can be frustrating. Also the prices, they can't be beat for the quality of cars they have compared to a traditional dealership.

My wife and I purchased a 2006 Ford F-150 XLT and Brandon was very helpful and explained everything…read moreand made the whole process easy. Also the finance department was great also crunching numbers and getting the deal to materialized. There was a Crack in the windshield but Brandon set up an appointment to get it replaced. Definitely recommend Central Valley Automotive Group to my friends if they are going to make a purchase

I'm toward the end of the Volkswagen "Clean Diesel" emissions control mess and I'm going to need a…read morereplacement. Since these two lots supposedly belong to the same people as the Volkswagen dealer, it will be convenient to return the car to the VW dealer and shop the two lots. I spent some time at the lot next to the VW/Hyundai dealer and no one came to see me. That's odd. I've been to car lots where I would only be halfway out of my car and someone would be there to greet me. In any case, prices are clearly marked. Some of the cars are previous rentals, so they should have had all scheduled maintenance. They list which cars were rentals on the web site but not on the price listing. The other lot, next to the Nissan and Dodge dealers is somewhat mixed with the new vehicles and it's a bit confusing what is used (excuse me, pre-owned) and what is new. On a previous visit, a salesperson was quite helpful. This time, a salesperson stared a me, as if to figure out whether I had money or not, and then, went about his business without a word to me. I really don't want to buy a car now, but the mess is forcing this. If the sales people don't want to bother, what incentive do I have to shop there?

Super down to earth and realistic! Not pushy or trying to…read moresell everything, just let them know what you're about and they will let you know what they can do! Highly recommend!

Ed is a liar and does not do good business. This dealership should be shut down for good. Bought a…read morecar in April and the engine was out in June. He refused to take the car back, won't offer a loaner during the warranty process.... And now won't even give the name of the place the car last had maintenance. He's very unethical and not trustworthy at all.

Today Eddy help me purchase my very first car, he made it a very easy process and was very helpful.read more

If you are thinking about buying a car here, read this and other reviews on Yelp!!! And if you do…read moredecide to go and check the car out, bring an auto code reader, you can rent one from Autozone, I bet you'd find a pending code that owners know about but it's illegal to sell the car with an engine light on. My partner and I visited Prestige Auto Sales in Modesto after finding a van online that we were interested in purchasing. The staff allowed us to test drive the vehicle, and we liked it enough to begin the purchase process. During our inspection, we used a code reader and found a pending diagnostic code. When we sat down to review the paperwork, the initial itemized loan breakdown included a $3,999 extended warranty. We declined the warranty, and the salesperson, Thomas, went to prepare revised paperwork. Another employee, Nick, then spoke with us and explained that if we chose not to purchase the warranty, the vehicle would be sold as-is. We were comfortable with that and told him so. We also mentioned the pending code we had found. Nick said he would take a look at the vehicle and then drove it away. After that, Thomas returned and told us they would need to wait for a mechanic shop to open in order to address the pending code and could deliver the vehicle the following day. We explained that we had access to our own mechanics and were willing to purchase the van as-is. Unfortunately, after that conversation, Nick never returned to speak with us, and our subsequent calls were not returned. We left without being able to complete the purchase. We were ready to buy the vehicle that day, so the lack of communication and follow-up was disappointing. A simple explanation or callback would have gone a long way.

We had a great experience with Amy at Modesto Toyota. She was patient, never pressured or rushed…read moreus, and gave us plenty of time to think before making our decision. We can be a little picky and ask many questions, but Amy was always patient, understanding, and professional. She explained everything clearly and did her best to help us throughout the entire process. Even after we purchased the car, Amy continued to follow up and make sure everything was taken care of. She truly cares about her customers and provides excellent service from beginning to end. We truly appreciate Amy's kindness, patience, and excellent customer service.

I brought my brand-new Toyota bZ to Toyota Modesto because I wanted to verify that the high-voltage…read morebattery was functioning properly. The vehicle is still covered by Toyota's factory warranty, and my only request was to have the battery evaluated to confirm that it was operating within Toyota's specifications. During my visit, I was informed that I would be charged a $200 diagnostic fee if no warrantable defect was found. I was told the fee would only be waived if a defect covered by the warranty was identified. As a customer, this was unexpected. My concern was not to obtain a free repair, but to ensure that a major component of a brand-new vehicle was functioning properly. I believe it is reasonable for customers to seek confirmation that a new vehicle is operating as designed without having to risk a diagnostic charge if no defect is ultimately found. The service staff treated me professionally and explained the dealership's policy. My concern is not with the employees, but with the policy itself and the customer experience it creates. I respectfully ask Toyota Modesto and Toyota Motor North America to review this practice and consider whether customers with legitimate warranty concerns on new vehicles should be required to assume the cost of diagnostics simply because the vehicle is ultimately found to be operating within specifications. I remain hopeful that Toyota will continue to demonstrate the commitment to quality and customer satisfaction that has made the brand successful. I appreciate your consideration of this feedback.

Amazing service from chris and Joe. They help me all the way through the buying process and they…read morewill work with you to get you in a vehicle you want. Will definitely come back for my 2nd vehicle.

Joe was super helpful and everyone was very respectful. There was no skeevy salesmanship, just…read morehonest, transparent information. The whole process was fairly quick and painless and I feel we got a good deal for our car. I will definitely consider them again next time I need a car!

Went to MAS Auto Sales on 9-12-21 to purchase a car. I was not looking for anything fancy, just…read moresomething reliable I can commute with to work. I talked with them on the phone and came in to checkout. Did paper and drove off in the car. When driving I noticed a few things were not working like turn signals, power outlet, certain lights. However that was not a big issue just a couple fuses right? Fast forward 48 hrs later I'm stranded on the side of the road with this so called "reliable car?" I'm not worried because the dealership said they would cover if anything happened to car in a short period of time...NOT THE CASE AT ALL! Owner will blame consumer immediately instead of following policy. According to the DMV website if the car fails shortly after buying from a dealer. The dealer is required to fully refund consumer. I contacted the owner MIke about this and tells me NO Refunds! BUYERS BEWARE!! If you want to buy from them have an experienced mechanic inspect first. They sell cars without maintaining them.

this place is a cash grab and sold me a shitty truck…read more i understand it was my choice to do the deal but i had the understanding of being sold a decent vehicle it didn't las a year my only regret is i traded in a great truck that was too small for a growing family

I was looking for weeks because the used car market is so challenged right now and inventory is so…read morelow. Starting to get very discouraged and then I happened to find this vehicle at Modesto Subaru. I couldn't tell you how relieved I was to find the exact SUV I wanted, and that's just the beginning of our great story. I wasn't quite sure about driving all the way out an hour away to a car I hadn't seen before, but it was certified so that made me feel better. When my wife and I arrived there, we were impressed with the entire facility, and then we were greeted with a very warm welcome by Josh our salesperson. We have been to several dealerships so we knew right away Modesto Subaru cares about their customers - you felt the sincerity and NO BS approach was very welcome and appreciated. Big kudos to the sales manager Ahmed - what a genuine pleasure to work with by phone - he didn't waste my time or his - we just got to business and struck a GREAT DEAL! Thank you sincerely Ahmed! We drove our Subaru Forrester around for just about a mile or two and realized we had found the one! Actually in perfect condition and exactly as it stated in the ad. But what was really amazing is that we couldn't believe how amazing the service is at Modesto Subaru - from the beginning to the end. The sales manager was amazing, finance was AWESOME and Josh has been helping FROM BEGINNING TO END!. Josh has followed dotted every "I" and crossed every "T" - an absolute pleasure to work with and we would recommend him highly to anyone and everyone! Jonathan was our finance person and he was incredible. Really nice guy easy to get along with no BS - just went right to it, and got through it quickly without a bunch of sales hype and wasted time. Absolute pleasure and it was fast and simple and easy! This was a third vehicle for us and we could not be happier with it. It is performing perfectly. Everything we wanted is exactly! Modesto Subaru and the Team have exceeded or expectations in many ways! We would highly recommend Modesto Subaru to anyone who's interested in buying a vehicle especially a Subaru. Their service is top notch above and beyond - easy fast simple and straightforward! Thank you for working with me on every detail of our purchase - we will DEFINITELY be back in the future... Respectfully, Pete

Bought 2024 subaru crosstrek here but very sad that they never offer the incentive of $500 that I…read moresuppose get it from subaru after we closed the deal. My friend Andrew C bought 1 same model ,same year except diff color but he got that offer / incentive . I talked / emails a lady that working here at the subaru modesto ca. It wasn't help ,I emd up didn't get that incentive which all saburu dealers here in California offers if you purchased 1 . But i have no idea why I didn't get that .. What going on mr manager ?? I believe that being offers to all subaru customers thru put California. Forgot or discrimination?

Amazing experience. Bought a 2026 Mazda 3 Sedan Carbon Edition. Negotiated some off MSRP over the…read morephone which they honored in person. Best car buying experience I have had, went in there and Colin (really tall guy) was super nice and polite. Had a very pleasant conversation with him and really good guy. The other guy I talked to was either the finance guy or the manager, don't remember his name, but he was great too. All in all I was out of there within four hours or so (car detail, paperwork, etc). A+ experience. I've had some bad experiences before with Kia salesmen (finance guy was surprisingly solid though), Toyota salesmen, and Lexus Finance guy (Lexus salesmen was a perfect gentlemen though). I still remember the Lexus finance room where everytime I said no to a warranty, he'd give me a dirty look like I am an idiot and say "what are you going to do if it breaks?" It's a LEXUS dude! People are buying it to NOT have to buy extended warranties haha. Same with Mazda! It's reliable, no need for extended warranties. The finance guy at Mazda gave me his warranty pitch, I politely declined, only a slight amount of polite pushback, and that was that. Great guy. Thank you Modesto Mazda. I'll be servicing my Mazda there for many years. My review on the car and why I bought a Mazda 3 Sedan over a Honda or Toyota: - Almost luxury car interior. Best interior for the price range by far, head and shoulders above Toyota, Honda, etc. - Exterior and Interior are beautiful. - Naturally Aspirated Engine, Normal Automatic 6 speed Transmission, and I didn't want a Hybrid. I plan on driving this car 200k+ miles and I don't want a big 5k battery replacement expense nor do I want a CVT Transmission crapping out on me at 130k miles. - Looks way nicer than a Corolla or Civic. I think the new Civics are kind of ugly TBH. - After tons of research, I think Mazda is third in reliability behind Lexus and Toyota. And definitely more reliable than a Non Hybrid Corolla with the CVT (the eCVT in the hybrid version is fine). - Mazda is #1 in car crash safety. - AWD - Seats are 10x more comfortable than other compact sedans. The Leather seats in the Civic Touring are horrible. No lumbar support and also hard as a rock, and you slip everywhere. - Has memory seating, rare for this price point. - Solid MPG for a non hybrid. - I fell in love with the Polymetal Gray color. Although I do like Machine Gray, Platinum Quartz, Black, and Red a lot as well. Mazda Red is the only red I think looks great on a car. Get a Mazda. And get one from Modesto. Maybe I should be part of the sales team haha (just kidding). Hope this review helps any potential buyers out. EDIT: One last thing... the service area here is basically a luxury car experience. It is a VERY nice area. Super upscale, great seats, great design, TV's, etc. It's completely on par with Lexus. Rare for a non luxury brand. Honda, Toyota, Kia, Hyundai, and most non luxury brands have a pretty meh service area. Mazda's is on par with Lexus, BMW, etc. The outside also looks like a luxury car dealership. I love the black and silver color scheme and overall building design. Whoever designed the building did a great job.

We had a fantastic experience start to finish. The cars I wanted to see were ready to test drive…read more Amazing customer service, it was a smooth process, everyone is friendly, knowledgeable, and makes you feel like family. I highly recommend this dealership and all the Central Valley auto sites, you will be treated well and fair. I love my new car!