I have been a customer of Toyota of Tampa Bay since 2013, and happy until my last interaction,…read morewhich was a purchase of a 2026 bZ. I bought my first car from them in 2013, a Camry. The salesman, Alan Brodsky, was excellent. He was informative and helped with a military discount. No wonder that he was perpetually their salesman of the year. My second purchase from them was replacement Camry in 2023. Alan had retired, but a woman who had worked with him was my salesperson and seemed to work in Alan's style, low pressure and helpful. In the last week of May 2026, I brought my 2023 Camry in for a free car wash. While I was waiting, the woman who had been my salesperson in 2023 came by and said hello. TBH, I didn't recognize her, but my memory isn't so good after age 70. I told her that I was just here for a wash, but was thinking about an electric car replacement for my wife's Subaru 2016, since we had just gotten solar panels on our home. She showed me bZ and I asked if I wanted to drive it. As my Camry was not out of the wash yet, I said sure and went for a drive. Then they wanted to sit down and sell it to me. I said no, I was just here for a car wash and just was talking while waiting for the car to get washed. Also, I would have to consult with my wife since it's would be her car, and I don't even know if she wants to give up the Subaru. They asked me if I wanted to drive the car to my home and have my wife look at it and drive it. I called her, got her OK, and I said OK. She did like the car. Then we came back and again the pressure was really high to buy it right then. I told them that I didn't research this at all. Normally prior to buying a car I would look at reviews, find the dealer's invoice price, find trade-in values for the Subaru, and when my research was all done, I would come in in the last day of the month, which is when dealerships bargain the most. Despite all that, the next thing I know I was in the room with the person to do the sale. Perhaps I could describe her as a very effective salesperson. Or, someone who was took advantage of a 73-year-old whose judgment and executive function may not be as good as it used to be. I never knew what the dealer's invoice price was. I didn't know until later what the Subaru trade-in would be on Edmunds or Kelly Blue Book. When I walked out, I couldn't have told you what the cost of the car was that I just purchased. Normally there are some negotiations back and forth, and the salesperson has to go back to the manager in the rear. The only such thing was her asking if there was anything she could do that would sweeten the deal. I said how about extending the warranty on my 2023. She said she'd never heard of extending the warranty on a different car then the one being purchased, but the manager approved it. We never talked about invoice prices or military discount. All in all, I'm happy with the car but just not happy with the sales experience On another issue, the bZ has a lot of display options. I think that Toyota should have an expert in operating the car sit down with you for 20 minutes and go through important operating issues. Of course, it's all in the manual. But it's a big manual. One of the things that they should have warned you about, but didn't, is that a Li-ion battery should not be charged to 100% routinely. Just like in cell phones, which tells you that you should charge only to 80% most of the time to maximize battery life, the charge on the traction battery should be kept between 20% and 80%, except for the occasional long trip where you need to charge it to 100%. This is not noted prominently anywhere. I research it online. I called the Toyota service department and they had no idea if limiting the charging to 80% was recommended, nor how to limit the charging. I found it in the manual and you can set the charge limit to 80% or whatever you want. They need to have somebody sit down and take you through the car everything from charging issues like this, to adjusting the height of the tailgate, to customizing the seat and mirror positions to the two drivers using both facial recognition or keys.

Buyers, be ware. I've been trying to work out a deal with them and I've discovered that this place…read moreis a scam. First off, they will try to omit things like the tax credit on a trade in... make sure you know your stuff. Secondly, they insist on offering a PPP+ package which is basically nothing your insurance doesn't already cover and it's $3000. They won't remove it even though it's basically nothing useful and IS NOT an extended warranty. Below is what they are charging you $3k for.. ere is an overview in detail of all the great benefits: Door Edge & Cup Guards - Protects your vehicle's painted door edges and door cups from chips and scratches. Made of a rugged polyurethane and then hand-applied to each door to provide long-lasting protection. Stolen Vehicle Assistance - if your vehicle is stolen and declared a total loss, we will cover your insurance deductible up to $2,500 as a credit towards a replacement vehicle at our dealership. Included as a loyalty benefit for the first 90 days. Battery Protection - Seals and protects battery terminals and connectors against moisture, acid corrosion, nd battery drain. Prolongs battery life and improves electrical flow. Customer Mobile App - Take your benefits on the go with our exclusive mobile app which provides instant access to all your program benefits. Easily dial roadside assistance with a single click and schedule service right from the app. Roadside Assistance - Includes on-demand, 24/7 roadside assistance. If you have a flat tire, dead battery, are out of fuel, locked out, or need a tow - help is just a phone call away. Track the arrival time LIVE from your smartphone Windshield Protection - The windshield has been treated with a special military-grade rain repellent which adds a hydrophobic coating, that quickly repels water and provides better driving visibility in the rain. Road Hazard Tire Repair - Includes a single-use $50 credit towards tire repair or replacement during 1st year. Collision Credit - Accidents happen. But in the event your initial vehicle purchase suffers a total loss due to an auto accident, we provide $2,500 as a credit towards a replacement vehicle at our dealership. Included as a loyalty benefit for the first 90 days. Car Care Products - Included in the welcome kit are premium, travel-size car care products to help your vehicle look its best

My boyfriend bought a 2026 Ford STX from Elder Ford of Tampa and even though buying a truck can be…read morestressful, Corey and Tina made the process so much easier. They kept working with us and matching our price until we got an amazing deal. Huge thanks to Corey for the great customer service and Tina for making finance simple and smooth!

Save yourself the trouble and go to another dealer. Service was not render. I can second confirm…read morethat once you sign and leave, they forget about you.

I am a cash buyer with no trade. I sent them two emails…read moreexplaining my buying facts and requesting a out the door price. They did not answer either email. I can not talk on the phone due to medical a problem. I think this is a VERY poor to due business!

Omar was very kind, helpful and prompt! He got me a great deal! Also, he was attentive and helpful…read moreduring the entire process. Used cars are hard to verify history and reliability. Pay attention to the Carfax, and read between the lines of oil changes and regular maintenance done on the car. If there's a lot of unusual work it's likely there's a larger issue. Also, look at where the car originated from and where it was serviced at. Mine was local and serviced at the originating dealership. After purchase, I took mine for an oil change and inspection, and it turned out in great condition! They offer 3rd party warranties, and gap insurance, I only got the gap personally. I am so happy with my purchase, and highly recommend Car Choice!

Tremendo dealer de autos. El staff te ayudara la milla extra para q puedas salir conduciendo. Hasta…read moreGarantia tienen!!!! 100% RECOMMENDED!!!!

Salesmen that I dealt with were rude and disrespectful. They wouldn't return my calls. Car was in…read morepoor shape and they didn't want to fix it. I tried to return it the very next day and they wouldn't take it back. They called me stupid, I didn't know what I was talking about and that I needed to do my homework when I asked for the sensor lights to be fixed and other safety issues. They spoke Spanish to the finance company of which I didn't understand and the price of the car went up by at least $3,000.00 without my knowing it when I got the bill of sales 2 weeks later from the finance company. I was there from 10:00 am until closing (sick and just wanted to go home). Salesman went home before I did because he took someone else to sell a car to and I had to find someone else to help me. They took advantage of an elderly woman who was alone. Shame on them.

Tristan Bess was a very professional and friendly sales agent. I told him I wasn't going to buy…read moretoday and there were no high pressure sales tactics. He spent time with me and brought out a vehicle so I could see if I fit comfortably. If I buy, I will return.

deceptive sales and marketing practice. Forceful and dishonest sales. Went in for a simple oil…read morechange and was upgraded to a tire rotations. Was approached by a sales agent to trade it my vehicle. Was very honest about not wanting to trade.

Giving this dealership 1 star is disrespectful--I wish I could give them 0. This is the worst…read moredealership I've ever dealt with. Many people warned me not to go there, but I didn't listen. They deceived me into buying a damaged Mercedes. From the very first day, the vehicle had problems. It came with a broken light, the oil hadn't been changed, the tires were completely worn out, and the check engine light comes on every single day. If you can avoid this dealership, do it, because you'll only waste your money. My salesperson was Felipe, and he is the worst and most dishonest person I've ever met. This entire dealership is disgusting. DO NOT GO THERE unless you want to lose your money.

We bought a beautiful AWD red transit van, a definite unicorn of the cargo van world for a…read morereasonable price. The owner Alex and our salesman Gabriel were very open to negotiate our trade. We did due diligence and they printed off the VIN information which matched what we looked up as well. This dealership is on google with a 4.2 star reviews average so when we looked here on Yelp we were baffled by the 2.2 star. We almost didn't come out to look. Certainly happy that we did .... Thanks again to Alex and Gabriel!

Purchased a 2023 Bolt last month and couldn't be more pleased. Needed a long range EV to replace…read moremy 2014 Leaf due to a move that increased my commute distance. Saw the excellent reviews and as an out-of-town buyer went ahead and scheduled a one-way flight from PCB once I settled on the right car. Brad was great to work with beginning to end and was very patient and held the Bolt for me as I juggled cancelled and rescheduled flights and urgent doctors visits for my elderly mom. It was all worthwhile once I saw the car in immaculate condition and fully serviced and charged for the drive back to PCB. Pleased to discover the car still had its estimated EPA range from new and only need one fast charge on the way back, which is a revelation compared to the Leaf. Special shout out to Jamaica, who was great handling the paperwork during and after the sale. Would not hesitate to make Tampa Hybrids my first choice when the time comes to trade up to another EV

I live in northern VT and found the perfect RAV4 Hybrid I had been looking for at Tampa Hybrids. I…read moream tired of buying older vehicles in New England that are riddled with rust. This car is entirely rust free. Todd and Susan worked with my wife and me to arrange the paperwork for the sale in 24 hours. When they learned that we could only fly in to pick it up on a weekend due to my wife's work schedule, they bent over backward to arrange the pick up for a Sunday morning at 7 am. They double checked the car so that she could feel confident getting in it and starting a 1535 mile journey to Vermont. I can't say enough good about the car and about the purchase experience! Love the vehicle and we'll be back.

Purchased a lease for a 2026 rogue and my experience was the best. Highly recommend you deal with…read moresalesman Damien Rhule. You will not be disappointed

I have now brought my 2026 Nissan Frontier in three times for scheduled appointments, yet the issue…read moreremains unresolved. After significant pushback from Antonette and an attempted $1,200 charge, I had to involve Nissan Consumer Affairs. My husband and I have missed work and wasted hours of our time, gas, and driving back and forth, and talking on the phone regarding this issue. Today, we arrived for our 3:00 PM appointment only to be told by Antonette after 2 hours of waiting... that there was not enough time to complete the repair. If the appointment could not be honored, we should have been notified beforehand. My husband and I both work full-time and cannot continue making repeated trips with nothing accomplished. Three appointments with no resolution is unacceptable and extremely frustrating.