I have never had an issue with the service or supplies we purchased at Valley Pools in Monroeville…read more We have always had friendly helpful service for years. I highly recommend this location for all your pool needs. We continue to support this store location.

We bought a pool and a plug and play hot tub this year. Everyone is so helpful and takes time with…read more you. Everyone is so nice and helpful. B&T installers the guys are great and do great work. And always would explain everything I asked. The delivery guys was also good. I highly recommend them.

I've dealt with many pool companies over the years but Splash Pools was by far my best experience…read more Dave, the owner, and crew went above and beyond my expectations. They were thorough, neat and clean, answered all my questions! Our liner installation was perfect! I couldn't be happier!

Very helpful and knowledgeable employees…read more Knew exactly what we were looking for. Showed us options. Ends up merchandise was on sale.

Refused to replace the SECOND hottub cover that fell apart in less than 6 months. Unbelievableread more

Knowledgeable and helpful- as someone new to owning a pool, I got good advice and was steered to…read morereasonably priced, sturdy equipment that was the right fit for the work of cleaning the pool cover in preparation for their crew's visit to open the pool. Family business; they tell me they always use their own employees, and never subcontract work to others.

I had a problem opening my inground pool in May 2025. I called Jeff he responded quickly and fixe…read moremy problem. therefore I hired him and his crew to close my pool. They came, very professional and friendly, they closed it put everything where I wanted it. when they left everything looked great!!! I am now a steady customer! Shout out to Jeff and his crew!!!

My daughter has done several art projects here and always has a great time!…read more Not only does she have fun but her skills have improved and the teacher has been really encouraging to her pursuing her talent and unique art style. Not just a great place for technical abilities of an artist, but makes it fun and builds confidence.

We have a small, high-efficiency gas fireplace. You have to have it cleaned from time to time, but…read moreat the former service place, we had such terrible experiences to the point we didn't want to go back and so stopped using the fireplace. Finally this fall, I re-checked regional listings for a Buck Stove service provider and found Hall's Pools Spas & Fireplaces. They've been in business almost 30 years; not sure whey they weren't listed before. They are an official Buck Stove dealer as well as for several other brands. What a refreshing experience! The initial phone call, I had a friendly staff member who provided several options about scheduling and whether to bring the unit in or have their staff come to the house. We brought it in (its very small and semi-portable). The in-store experience was great--the staff quickly examined the unit, patiently asked questions to understand exactly what the problem was that we were experiencing, and gave me an estimate for time and cost, and waited for me to confirm yes, that was fine. I already felt good, but then whoosh, they called the *next day* to say the work was completed, the fireplace was good as new! Different people on the return visit but the same level of knowledgeable, polite friendliness. They reminded me we live in their service area and the charge for them to come out (vs me dragging the unit to them) is nominal. Now the unit is working great and we are so happy to have a working fireplace again!

I had a great overall experience with halls pools spas and fireplaces. They're a family owned and…read morerun business. I had them come out to look at a gas bucks fireplace that might not have been working correctly. Super nice people, showed up right on time, friendly, efficient, knowledgeable. Got everything working great. Will definitely be calling them the next time I need my fireplace survived or if I'm in the market for a pool or spa!

Anthony was great to work with. Answered all our questions and took the time going over things with…read moreus.

Be very careful of their so called 3 year warranty. They do not back their products like you would…read morehope. You are still responsible for a $150 charge for the tech to show up and that doesn't cover the electronics. Electronics are only covered for 1 year. Tech =$150+parts+labor and my hot tub is only 1-1/2 years old. Do yourself a favor and shop around.